[Resolved]  State Bank of India — NON DELIVERY OF CREDIT CARD

Hi,

I am Pankaj Trivedi Manager Operations in one of the leading Web Hosting Company at Rajkot, Gujarat.

Months back some local sales rep contacted me to offer some scheme of Credit Card of SBI, I let him give his demonstration and thought to apply for the offered Credit Card.

I finished whatever formality was required to apply for a Credit Card. Submitted all necessary documents including my ID Proof, Residence Proof, Office Proof, Salary Proof etc.

After submission of all the documents they initiated the telephonic verification of my phones at Residence as well as Office. That was followed by the physical verification of my Residence and the office. They also inquired about me at my office in my absence. Everything was fine with me and I considered as part of their standard procedures and I fully cooperated.

After 15 days time a courier guy came to my place - in my absence to deliver the Credit Card and demanded my presence and my ID Proof. My wife is also doing a job so she was also not present at home at that time, so my 10 year old son called me to let me know about that courier. I talked with that courier guy and let him knew that all required formalities with regard to verification had been finished and he can delivered my Credit Card to my mom and obtain her signature.

He straight away refused and rudely demanded my presence and my ID proof, and told me failing to which he will not deliver the Card and would return it to SBI authority. All my request went to vain and he went away without delivering the card.

There after I have contacted SBI people several time to delivered my Credit Card that is already issued in my name, but nothing is coming out. Of course I do receive several intimation on various schemes launched by them from time-to-time. :-)

I am not writing this because I am desperately waiting for my SBI credit card but I am writing it here so that people can know that even before issuance of the CC if the management of SBI is acting like a deaf and dumb then what would happen if its client faces some genuine issue in his/her financial transaction while he/she has used their CC. BEWARE of such management.

Pankaj Trivedi
Manager Operations
STP Web Hosting Pvt Ltd
Rajkot

This is the state that i received a telephonic call from the courier company regarding the confirmation of the address to deliver the credit card to my residence, the waybill No. beairng SB[protected] [ CALL RECEIVED ALMOST 5 DAYS BACK] but as of today i have not recieved the same.
Pls make sure that it will reach me at the earliest and wil not be misused by any others.
Bye Prashanth

MY SBI CREDIT CARD DESPATCHED ON 20/10/2008 HAS NOT REACHED ME TILL TODAY AT MY ADDRESS. THE NO GIVEN BY BANK FOR MY CONSIGNMENT IS SB[protected]. PL INFORM ABOUT MY CONSIGNMENT

I have applied for SBI credit card in November-08, your associate came & collected all the required documents, but till now i didn't get any response or status regarding this.

My SBI application reference number is:[protected]
Date of Birth[protected]

My mobile:-[protected]

Regards
Tamilselvam.D

Dear Customer,

We regret the inconvenience you have faced. Pls mail us your contact details on [protected]@ge.com
Kindly mention reference no 050205 in your mail. We will call back soon to address your concerns.

Sincerely
SBI Card Cares

Dear Customer,

We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.

Yours sincerely,
SBI Cards