[Resolved] State Bank of India — Theft/Unauthorised use of my SBI Credit card | |||
My SBI Card No [protected] has been used by someone on 22th Dec 2012 even though I have mailed my card to head office Delhi head office on 15th dec 2012 for canceling my card . This is a criminal action by parties unknown to commit fraud based on data theft from unidentified sources which requires your stringent action to nail the culprits and bring them to book. I would appreciate if you could reverse all such payments immediately if this has not been already done. Your most immediate action on this complaint is solicited. Pankaj Kumar Gupta [protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
well, I thought the least i could do was issue a retraction and let of you know that the issue has been sorted out ad i'm extremely pleased with how they've handled the issue.
please forward my credit card statement for dec 2008
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SBI Credit Card — Unauthorised use by SBI
I have a Lifetime free, SBI Creit card for the last 16 months of which i have not been using the card for about 11 months now.Since i havent used it, i havent bothered enough to open and check my e-mail statements. To my shock about 20days ago i recd an sms stating an overdue amount on my card payable immediately.
On checking i found out that SBI themselves have charged my card for some insurance amount payable monthly without my consent. Now that monthly amount for the past 11 months along with interest and non payment fees has snowballed and expected to be paid by me.
On confronting customer care, i was assured that this mistake will be rectified and corrected. The latest statement shows that only 3 months dues have been waived off and i'm still expected to pay the balance for no fault of mine.
If SBI accepts their fault, why is only 3 months waived and if they dont accept their fault, then why waive even a single month?