[Resolved]  Tata Docomo — MNP

I have apply for MOBILE NUMBER PORTABILITY on[protected] to change my service provider to Vodafone. now the situation after 15 days is that TATA DOCOMO creating problem to change the service provider.
Due to this inconvinence i am not able to use service of both the company.
PLease help me.
MY Unique PORTIING CODE is :TR216257
My mobile no is :[protected]

Dear TRAI,

Please find my below complaint! Till now I have not received the service! Vodafone blames TATA and TATA balmes Vodafone! How I will pay 2 bills? Please help me to solve this issue! TATADOCOMO people are not giving good service! I have been torhcered by both the operaters in blame game.

Looking forward to your support! From last 2 months I am doing my folllow up with TATA and VODAFONE.

Thanks and Regards
Siddu Neelagiri
Area Manager- CD
[protected]
Office:-HDFC Standard Life Insurance Co Ltd,1st Floor,Rajlaxmi Archade,Above Rajlaxmi Jewellery,228/15,9th Main,3rd Block,Jayanagar,Bangalore-11
Email: [protected]@hdfclife.com
"It is better to conquer yourself than to win a thousand battles. Then the victory is yours. It cannot be taken from you, not by angels or by demons, heaven or hell."



-----Forwarded by Siddanagouda Neelagiri/ChnDev/BLR-JayaNagar/HDFCInsurance on 02/17/2011 05:48PM -----


To: [protected]@tatadocomo.com
From: Siddanagouda Neelagiri/ChnDev/BLR-JayaNagar/HDFCInsurance
Date: 02/17/2011 05:40PM
cc: nodal.[protected]@tatadocomo.com
Subject:[protected]Change plan TX717983


Hi,

Please change my Rental plan to Rs.49 per month! or disconnect the service!
If I get bill I will not pay the bill! If you don't give Rs.49 rental plan.
I have requested for MNP but you people are not disconnecting the service.

You people are giving may excuses! there is no solution for the same! I am also forwarding this mail to Telecom ombudsman.

I have been mentaly harrased by TATA DOCO MO AND VODAFONE.


Thanks and Regards
Siddu Neelagiri
Area Manager- CD
[protected]
Office:-HDFC Standard Life Insurance Co Ltd,1st Floor,Rajlaxmi Archade,Above Rajlaxmi Jewellery,228/15,9th Main,3rd Block,Jayanagar,Bangalore-11
Email: [protected]@hdfclife.com

Bro. I would like to advise you that sticking to TATA is the better plan as they are the best. But different people get different experience. Though Vodafone is also a nice company. But TATA rocks.
So all the best.

Sir,
I want to port my mobile number [protected] from docomo to vedeocon. I gt uniqe code and submitted all the doccuments before 14 days , which they clarified that they gt before 11 days. But my old provider didnt send varification to my new provider. Now what to do? How many days will take to change? I am not interested to use the docomo connection anymore. They cheated me with activating national news then i requested them to cancell and they cancelled and sent massage that your 30 rupees refunding, but i dont gt it. (Only msg, no money)
After that I asked customercare for free second voucher. I used 7500 sec free offer (Rs.55) 2 times and then asked for a big one to call to any mobile. they told to recharge with 58 for 2000 mins. But its only TATA to TATA. So their service are not proper and so I want to change connection. They cant give a proper answer and they are still trying to distrub me.
Plz take appropriate action
prabin

Sir,
I want to port my mobile number [protected] from docomo to vodafone. I gt uniqe code and submitted all the doccuments before 14 days , which they clarified that they gt before 11 days. But my old provider didnt send varification to my new provider. Now what to do? How many days will take to change? I am not interested to use the docomo connection anymore

i want my call detyel

Dear sir,
I have a complaint about tata docomo. i was running my no for the last 10 years from bsnl. but some days before i got a call from tata docomo representative. and i opt to go with tata docomo with MNP. but now my no. has port out by BSNL and tata docomo does not start their services. they have not the proper reasons for that. i am suffering without that no. i am a business man and i have so much of calls everyday. and tata docomo representatives are not giving e the proper response. so please try to solve out this problem as soon as possible. my cell no. is [protected]. and my alternate no is [protected]

Sir,
My mobile number is [protected] (TATA DOCOMO). Last week dated[protected] i had made a port in to BSNL such that my porting is accepted and informed me that after a week you can connect to the BSNL network. But as a week passed away still i am connected with TATA DOCOMO only.

When I enquired with the TATA DOCOMO customer care they said that you can contact with BSNL customer care and so I went to BSNL CUSTOMER SERVICE CENTER and contacted with them but the response is without the disconnection of the TATA DOCOMO network access by them how can you access the BSNL services .

Now I was not able to find out whose mistake it is . Please solve my problem as soon .
Thanking you

P . SOMASEKHAR

i have sms my no to port to vodafone from tata docomo then their representative call me and i told my reason to shift to another network and he told me that i will receive sms within 24 hrs to go to another network but after 3 days i had call the customer service he told me to sent one more sms to port to 1900 and again told me i will receive sms within 24hrs but still more than 4 days have passed i have not received any information about my number portability .more than 20 days have passed

Dear Athar,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Sir,

I am working as Area Manager, LIC Housing Finance Limited, at Hisar and I am having one mobile no. [protected] and I gave the same for porting it to TATA DOCOMO to Surbhi enterprises at Hisar(franchisee of TATA DOCOMO) and I submitted all the papers told to me for MNP and after 10 days I came to know that DOCOMO is demanding security deposit for the same.

I am working in reputed organisation and for MNP they demanded security deposit, and later when I talked to Mr Surender at Hisar he told me that you talk to your franchisee, we cannot talk to you as you are not our customer and you are customer of surbhi enterprise, then I represented to Mr. Munish, and he told me that it will be waived and I gave another proting no to Surbhi enterprises on 16.06.12 which was valid upto 01.07.12 and after some time on getting waiver my no was sent for porting to reliance (for which I recd the message from 1901) and on 26.06.12 I recd message from 1901 that my porting request has been declined by reliance due to outstanding payment, I cleared the same on the same date and again requeted to represent the case. Yesterday on 28.06.12 I again talked to Mr. Surender at [protected] and he told me that your porting request has been declined by our company due to security deposit as the waiver has been declined. I dont know how my porting request was processed without waiver.

I fail to understand that in this competitive field when companies are demanind more and more customer reputed companies like TATA DOCOMO is demanding security deposit from the head of one of the reputed organisation. Had this been the case I would have been told initially so that I would not have suffered. I request to look into the matter why the same has been demanded and please ask Mr Surender to give proper reply to the customer as franchisees are also representing the TATA DOCOMO and ask him to pick up the phones of customers as usually he does not pick up the phone. Moreover they do not give nos of seniors for representing the case.

Please look into the matter .

Thanks.

Anil Gakhar
[protected]

I have requested for mobile portability, my number is [protected].
It has been twice I requested for mobile port out from Tata Docomo to vodafone.
Tata Docomo is not releasing my number to vodafone.
I'm tired of complaining to Call Center, Gallery & applet(email) , no one has an update whats going on my mobile portability request.
People from Call Center & Gallery don't know why the mobile portability is not completed.
Please help me.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Thank you...
Please do asap...

sir my no is[protected] when I try to contact customers care always sey you can not contakct to costumer care palakkad
I two time recharge internet conection packet data in one month two time recharge but always dedect my mony. I try but costmercare option say invalide option kindly give me suggested how can contract them

Dear sir,

I have a GSM (no.:[protected] with serviced by Uninor prepaid. The Uninor signal in my locality is very poor. Hence I approached a DoCoMo retail outlet of DoCoMo in KPHB Colony and another in Hydernagar, Hyderabad. Both the outlets refused to entertain to my request i.e. switching from Uninor Prepay to DoCoMo prepay. Both these outlets informed me that the MNP is possible when any customer is migrating to DoCoMo Post Pay. So this outlet in Hyderabad asked me to execute the documents for Post pay connection retaining my old GSM no mentioned above. This has happened on 03.04.2013.

On 04.04.2013, I contacted the DoCoMo Customer Support Centre, and I was informed that the retail outlets are instructed to entertain any request regarding MNP without regard to the type of connection, whether it is Pre-Paid or Post Paid.

Now the outlet says that they do not have stock of Prepay SIM Cards hence they could not entertain my request. All this is done to increase the Post Pay connections. In the process the customer is taken for a ride.

The purpose of MNP is misused by the service providers for the disadvantage of the customers.

I wrote a letter to TRAI seeking their directions to DoCoMo.

I urge you through this forum, to make DoCoMo change my post pay connection of DoCoMo, which is forced on me and it yet to be activated as on date, into Prepay connection.

My address for communication: P.Mastan Vali
Flat $# 206, Jasmine Block, Prime Meadows,
Rajivgandhinagar, Bachupally, Hyderabad 500 090
Ph:[protected], mobile:[protected]
Email : [protected]@gmail.com

Thanking you sir,
Yours faithfully
P.Mastan Vali

i have submitted documents for mnp of [protected] on 16 aug but still no reply.

I have submitted documents for mnp of [protected] of aircel to tatadocomo.still no reply after 8 days.CC Said not received docs.@ retailer said sent what to do?