[Resolved] Tata Indicom Broadband — non working of internet on regular basis for last 2 months | |
Dear Sirs, I am more than 6 years old customer of vsnl (not tata communications) and i am facing lots of problem with tata's connection on regular basis. Since last two months, i was able to do work not more than 10 days though i had paid for unlimited transfer. I am regularly registering the complaints with customer care, but in spite of their repeated assurance, problem is still there and after the non working of 15 days in july again internet is not working. Also i was not able to work whole of the june due to non functioning of internet. Now again i am not getting my connection in working order in spite of verbal assurance from customer care. I was not given any contact nos of their zonal heads, or other related officer to who i can covey my problem. Ravi Mittal EA-241, MAYA ENCLAVE, NEW DELHI-110064 Ph: 25120261 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Why you are very silent???
Till now Problem is not solved, tell me what should I do??????.
Now I am using Relaience Land phone connection, who is going to pay for it, for your mistake??
I am suffering from last one week, I don't know what happened to you people?
Please take action immediately.
Regards
Hassan
----- Original Message -----
From: [protected]@gmail.com
To: nodalofficer.[protected]@vsnl.co.in ; :[protected]@vsnl.co.in
Cc: appellate.[protected]@vsnl.co.in ; [protected]@tatacommunications.com
Sent: Monday, April 06, 2009 12:12 PM
Subject: Fw: Accelator of On Line Speed- latest problem NOT WORKING AT ALL
Dear Sir,
Reference to the 30/03/2009 complaint,
One of your persons came on 01/04/09 and replaced modem (used) for the below problem and
even then it is not solved. He said that he had never heard about ACCELERATOR ONLINESPEED and that someone else will come to solve
the problem within an hour. But till now none has come to attend the problem
Once the modem is repaced, most of the time Power and LAN light is on, all other lights are off.
I made so many complaints regarding this problem with complaint no. 9337288 on 01/04/09.but its useless.
Daily I make complaint to the customer care but they are help less to do anything.
I have to use Reliance connection to access internet when your connection goes off. Now I am fed up with this problem.
At least you appoint someone who knows something about it.
What should I do with this toy?
Can you return my money back? when and how? I would like to get your response immediately.
Regards
PKM Hassan
----- Original Message -----
From: [protected]@gmail.com
To: nodalofficer.[protected]@vsnl.co.in ; :[protected]@vsnl.co.in
Cc: appellate.[protected]@vsnl.co.in ; [protected]@tatacommunications.com
Sent: Monday, March 30, 2009 8:01 PM
Subject: Fw: Accelator of On Line Speed
Also see the attached copy, checked for your SPEED TEST Result with your online speed accelator.
----- Original Message -----
From: [protected]@gmail.com
To: nodalofficer.[protected]@vsnl.co.in ; :[protected]@vsnl.co.in
Cc: appellate.[protected]@vsnl.co.in ; [protected]@tatacommunications.com
Sent: Monday, March 30, 2009 7:56 PM
Subject: Accelator of On Line Speed
Dear Sir,
Problem for the onlinespeed you interduced,
now about one month I playing with this,
still problem not yet solved, also I made so many
complaint thru phone but no response,
complaint last month and this month made,
No. 9236418.
Once it is enbled the speed become 10 times
slower or it become hanged internet
So you must do something for it and let me know
immediately please.
I hope you will not be silent like others?
Best Regards
PKM Hassan
[protected]@vsnl.net
Till now Problem is not solved, tell me what should I do??????.
Now I am using Relaience Land phone connection, who is going to pay for it, for your mistake??
I am suffering from last one week, I don't know what happened to you people?
Please take action immediately.
Regards
Hassan
----- Original Message -----
From: [protected]@gmail.com
To: nodalofficer.[protected]@vsnl.co.in ; :[protected]@vsnl.co.in
Cc: appellate.[protected]@vsnl.co.in ; [protected]@tatacommunications.com
Sent: Monday, April 06, 2009 12:12 PM
Subject: Fw: Accelator of On Line Speed- latest problem NOT WORKING AT ALL
Dear Sir,
Reference to the 30/03/2009 complaint,
One of your persons came on 01/04/09 and replaced modem (used) for the below problem and
even then it is not solved. He said that he had never heard about ACCELERATOR ONLINESPEED and that someone else will come to solve
the problem within an hour. But till now none has come to attend the problem
Once the modem is repaced, most of the time Power and LAN light is on, all other lights are off.
I made so many complaints regarding this problem with complaint no. 9337288 on 01/04/09.but its useless.
Daily I make complaint to the customer care but they are help less to do anything.
I have to use Reliance connection to access internet when your connection goes off. Now I am fed up with this problem.
At least you appoint someone who knows something about it.
What should I do with this toy?
Can you return my money back? when and how? I would like to get your response immediately.
Regards
PKM Hassan
----- Original Message -----
From: [protected]@gmail.com
To: nodalofficer.[protected]@vsnl.co.in ; :[protected]@vsnl.co.in
Cc: appellate.[protected]@vsnl.co.in ; [protected]@tatacommunications.com
Sent: Monday, March 30, 2009 8:01 PM
Subject: Fw: Accelator of On Line Speed
Also see the attached copy, checked for your SPEED TEST Result with your online speed accelator.
----- Original Message -----
From: [protected]@gmail.com
To: nodalofficer.[protected]@vsnl.co.in ; :[protected]@vsnl.co.in
Cc: appellate.[protected]@vsnl.co.in ; [protected]@tatacommunications.com
Sent: Monday, March 30, 2009 7:56 PM
Subject: Accelator of On Line Speed
Dear Sir,
Problem for the onlinespeed you interduced,
now about one month I playing with this,
still problem not yet solved, also I made so many
complaint thru phone but no response,
complaint last month and this month made,
No. 9236418.
Once it is enbled the speed become 10 times
slower or it become hanged internet
So you must do something for it and let me know
immediately please.
I hope you will not be silent like others?
Best Regards
PKM Hassan
[protected]@vsnl.net
i am using this broadband connection for more than 3 years. i am facing lot of problems in this broadband there is no response from hyour local office. even after repeated complaints no one is picking up the phone for even complaints and services. suppose if this trend continues i dont have any option either to withdraw the service
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Till now Problem is not solved, tell me what should I do??????.
Now I am using Relaience Land phone connection, who is going to pay for it, for your mistake??
I am suffering from last one week, I don't know what happened to you people?
Please take action immediately.
Regards
Hassan
----- Original Message -----
From: [protected]@gmail.com
To: nodalofficer.[protected]@vsnl.co.in ; :[protected]@vsnl.co.in
Cc: appellate.[protected]@vsnl.co.in ; [protected]@tatacommunications.com
Sent: Monday, April 06, 2009 12:12 PM
Subject: Fw: Accelator of On Line Speed- latest problem NOT WORKING AT ALL
Dear Sir,
Reference to the 30/03/2009 complaint,
One of your persons came on 01/04/09 and replaced modem (used) for the below problem and
even then it is not solved. He said that he had never heard about ACCELERATOR ONLINESPEED and that someone else will come to solve
the problem within an hour. But till now none has come to attend the problem
Once the modem is repaced, most of the time Power and LAN light is on, all other lights are off.
I made so many complaints regarding this problem with complaint no. 9337288 on 01/04/09.but its useless.
Daily I make complaint to the customer care but they are help less to do anything.
I have to use Reliance connection to access internet when your connection goes off. Now I am fed up with this problem.
At least you appoint someone who knows something about it.
What should I do with this toy?
Can you return my money back? when and how? I would like to get your response immediately.
Regards
PKM Hassan
----- Original Message -----
From: [protected]@gmail.com
To: nodalofficer.[protected]@vsnl.co.in ; :[protected]@vsnl.co.in
Cc: appellate.[protected]@vsnl.co.in ; [protected]@tatacommunications.com
Sent: Monday, March 30, 2009 8:01 PM
Subject: Fw: Accelator of On Line Speed
Also see the attached copy, checked for your SPEED TEST Result with your online speed accelator.
----- Original Message -----
From: [protected]@gmail.com
To: nodalofficer.[protected]@vsnl.co.in ; :[protected]@vsnl.co.in
Cc: appellate.[protected]@vsnl.co.in ; [protected]@tatacommunications.com
Sent: Monday, March 30, 2009 7:56 PM
Subject: Accelator of On Line Speed
Dear Sir,
Problem for the onlinespeed you interduced,
now about one month I playing with this,
still problem not yet solved, also I made so many
complaint thru phone but no response,
complaint last month and this month made,
No. 9236418.
Once it is enbled the speed become 10 times
slower or it become hanged internet
So you must do something for it and let me know
immediately please.
I hope you will not be silent like others?
Best Regards
PKM Hassan
[protected]@vsnl.net