Tata Indicom Complaints & Reviews

I recharged my Mob. [protected] from my ICICI Bank A/c. for Rs.100/- on 8th October with transaction ID:[protected], but still no credit is been passed on to my Account.

Hi,
I had taken WiMax broadband connection of TataIndicom in August. My area of service is GurappanPalya, Bangalore. The service is so pathetic that I'm unable to get the service continuiously. It's so intermittent that I need to wait for hours together once I boot my system to access the internet. I've done so many complaints to Customer Care but they always try to do some troubleshooting as their standard practice. Again when I reboot my system, the problem persists. The service engineer also visited the place but of no help. I'm running short of patience and have no clue of next step. TataIndicom has also taken 4 months money in advance. I feel cheated now. I gave the advance on the trust of the TATA brand but now I feel It was a grave mistake.

Have been Complaining to Tata Indicom Broadband for No Connectivity since last 12 days and and have mailed all senior people Including Nodal Officer Ashwini, Mr Devendra Bane who is the technical head but these people seem the least bothered and ignorant or maybe they are being paid for doing nothing as per thier attitude .Inspite of 15 mails and more than 100 calls to all of them from the technical head to the Onfield Executives i have just realised that they are the worst service providers in the country. In fact even other network providers are hundred times better than them atleast they have the courtesy to revert back on every compliant but here in Tata they just seem to ignore the problem very conveniently. A request to all people who are thinking of going in for Tata PLs pls pls for your own health and wealth sake pls dont ever take a Tata Connection unless you wish to cause heartaches and torture to yourself mentally .

I have registered the above mentioned telephone connection in my Father's name.
The primary purpose of buying this phone was for internet, as TATA has a good tariff plans for internet usage (or else I would have easily settled for Reliance).
When I took this connection, I was informed that a data cable is required for this phone, which TATA don't supply. I have to procure the data cable from the market.
I couldn't get the data cable in market untill last week, as it was out of stock (as informed by the dealer/distributor).

Somehow, I managed to get the data cable on 12/08/2008. I tried using the installation CD. The CD was corrupt.
I had to go back to the dealer/distributor to replace the CD. I got the CD replaced.
I completed the installation, however, I was not able to connect to the internet, as a new error would pop up everytime I use internet.
I called up the customer care on 16/08/2008 complaining about the same.
A complaint was registered and I was informed that an engineer would come and visit my place within next 12 hours. i got a call from the engineer informing he will visit in the evening. That evening no one turned up.
I called up next day at customer care, I was informed that the technical team does not work on Sundays and I will have to wait till Monday.
From that day onwards, I have been calling atleast thrice everyday to TATA Indicom Customer Care.
I was promised a call back many a times by the engineers and Team Leaders, but many a times this promise was not fullfilled.

Still my problem remains unresolved.

respected madam,
As i am responsible citizen of india, i came to know that in your call center one man name shymashish m shrivastava is working . he is not at all a good man.he is rapist.he was in jail also.and he had showed 12th marksheet which is fake.he made it from bihar. as he is not passed 10th exam .i[censored] want to crosscheck than from indira gandhi school pimpri batch no.86 check it.he is admmited in d.y.patil mental hospital for 2 month.in 1986.he talks nicely but when his temper will rise nobody can imagin.due to him his father also died.he tried to stabbed his father with knife.this all i am telling, i don't want any lady suffer from him.he is very violent person i have seen in my life.
he was working in my hotel then he was involved with many wrong thing.which i can, t write.due to him only one man name harsh is suffering with AIDS
i[censored] will not take any action against him than i have to tell police about his fake marksheet.then i have to copied all this to police of pimpri.
well wisher of wipro call center
bhopal

__________________________________________________

Dear Sir,

From last two years I am using Tata Indicom Sim (Mobile No:- [protected]), but now a days company is charging me unnecessary for welcome tune, for which I have not made any request. Form last month they are charging me 1Rs for every day.

After activating welcome tune from company itself, even without any request from my side, they have replied me with a SMS, which is saying that "Due to your balance, you have been subscribed to welcome tunes for 15 days. You have been charged Rs. 15 for it." Which in itself is a proof that company is charging me meaninglessly.

After every 15 days, company is renewing welcome tunes and deducting 15 Rs for that.I have all SMS which i received from company regarding welcome tunes.

After taking several efforts to contact their poor call center which full of inefficiency, they said we will not refund your money. Now After my request they have deactivated welcome tunes.

Please help me out to get my money back and learn a lesson to company for their poor services and malpractices.

Thanks and Regards
Devendra Pandey
[protected]

To,
Zsm tataindicom prepaid section
rajasthan.
sub; haunting customers by activating welcome tunes with out any information

respected sir,
I beg to state that i am a loyal tata customer from two years but there is a problem with me from last 15 days that i am haunted by company hello tunes activation thay activate automaticly on my two conections these two conections are in prepaid plan of five year tata to tata outgoing free from this activation i automaticlly get started lossing my balance to pay in welcome tunes which is not needed by me this all sms comes in late night and if i wont ansawer them they activate in later six hours.
this gives me financial loss and i got some mental herresment also. I taken these conections for my facility but now thay r giving me mental torchers . I also requested to ur local authority but he says that ull have to face this sms and we are not able to help u. After facing a long problem i thought to mail u and i expect that as per guideline of supreme court order not to heress any customer by giving him unwanted call and sms by the companyif not need them u will help me and provide me the actual facility for this i will be waitng for your reply.
thanking you

princearora
My detials are
Princearorac/oRajendraarora
near power house panchayat road village udasar disst. bikaner(raj.)
my numbers are [protected]
[protected]

Note: pls reply me on my mobile so i will be convinced by ur customer services.

The cited speed is 230 kbps. but my connection is nowhere near it. even my friends having dial up are have faster access to the net. although i sacrifice the picture quality to attain high speeds, it doesn't make any damn difference. I think we are being cheated. I paid 2800 bucks on this thing & i cant even have an above avg. service.

i m really really unhappy to take connection of walkytalky from tataindicom. i bring the handset on 2nd of june and it deactivate on 3rd june i call customer care i speak with zonal manager and general manager they we will resolved your problem untill today there is no response...;ha ha ha tata
naam bade darshan chote.. this is my number sir.[protected]
i hope atleast you help to get out of this thing..

dear sir/ma'am
i had bought a samsung mobile on 22 april 2008 and it is not working properly since the day i bought it hangs all the time. and i was sent to service centre by tata main shop. i got it mended but problem remains the same. and now they are asking me to leave my mobile to the service centre for few days.

and when i bought the mobile and filed the complaint, they were saying if yr problem is not solved then they will give me another mobile but now they are refusing.

right now i'm using 4 mobiles of TATA Indicom and their numbers are as follows
[protected]
[protected]
[protected]
[protected]
Shuld i return all these if they do provide new hand set.

Dear sir,
I was using a WLL & Sim both post paid of Tata indicom, Since last year i am tring to disconect both the connections despite givein them application in writing & duly stamped by them for disconection but till now it has not been disconnected .And see their courage they are sending the bill
I think they dosen't know about consumer forum, I am seriously going to take them in consumer froum, Then only they will understand what happens if they cheat costomers .
I think Tata has forgotten what happens in Singur(W.B).
thanks!
D.C.Jain
Durgapur(W.B)
Anybody agress with my view please contact-[protected]

Dear Tata Indicom Team,

This is to very regretfully inform you that inspite of the few mails sent a few months back the standards of your service have dropped even further down in the past couple of weeks.

Now I am unable to even access sites like Gmail, or Google, as stated earlier pages take several minutes to load and session gets disrupted number of times. To add to the woes of a customer, your telephone helplines are always busy or not reachable. Kindly take some time to answer my below queries:

Why does your esteemed company advertise a network speed of 256 KBPS when it cannot deliver the same in a city like mumbai?

Despite repeated mails from highly unsatisfied customers why hasnt something been done to resolve this issue and if something has been done then why arent there any results?

Please let me know what are the minimum service standards (if any) that have been committed by your company for Plug to sur[censored]sers.

Also the so called 'Speed Plus' Software which is supposed to increase the network speed actually worsens the performance. Some of your representatives said that it is not compatible with Windows since it is disrupted by windows firewall. Please let mek know why does your company recommend the use of a product which is incompatible with the most commonly used Operating system in India.

I would really appreciate if I can get a satsfactory answer to my questions as well as a resolution to my problem.

Dear Team TATA is a very reputed Indian brand and we as a loyal customer do expect certain value for our hard earned money. So kindly do whatever possible to provide the service that is expected from your esteemed brand.

Have a great Day

Thanks and Best Regards
Bhanu Rishi

I got a HSIA - High Speed Internet USB Modem from Tata Indicom on 20 Aug 08. The boys who came to install the device took INR 3360/- and took a couple of signatures on a form which they said they will fill up for me and left.

Before leaving they told me that I can do upto 3 GB download for free each month for the first 2 months. (1 GB as per plan + 2 GB for the first 2 months as a promotional offer.)

This is all they told me.

I had asked them to enroll me for the INR Rs. 800 plan which offered the above specifications.

On 29th out of my own interest I called them. They told me that for the 9 days o[censored]sage they have billed me INR 5800/- after giving me a discount of INR 1900/-. So ineffect they have billed me about about INR 7000/-.

I have only downloaded 2.6 GB in these 9 days. My bill should have been INR 800/- or less.

All this information was given to me by a supervisor Ramya. She put me on to Kiran from the billing department.

Was told by kiran that she will take care of the situation and I will be charged only 250 to 300. was advised to call tata and get the bill amount.

Called TATA on Sep 3. Santhosh .. told me that bill was 5000+. requested for Kiran. she took senthils number and said that she will have the bill reworked. gave the docket number ..[protected] ..[protected]



I have done total 2600 to 2700 mb of downloads.

Around 5th or 6th naveena called and said that the sales team had given me correct information. i told her that i am not complaining that there was any wrong information. I told her that incomplete information was given because of which wrong bill has been generated. she said that someone will call back in a day. no one did.

11 sep .. recd the bill with 5539/-. called tata. vinod said that naveena closed the case. asked him to reopen the case and escalate this ..

kannan gave me new docket number ..[protected]. told him to please copy all the info from old ticket to the new one. told him to tell me that they cant help me if they are going to close the case.

Sent an email to the Board of directors. no response from them.
The internet is full of similar complaints about Tata Indicom.
Today also Michael a customer support guy called and said that the bill is correct. He was not even aware of my plan.

Please help.

i hereby inform you that my address has been changed from
hostel no; 9
room number 27 A
AIIMS, ansari nagar

to the following new address;
hostel no;9
room number 22
AIIMS, ansari nagar


so please send my bill to above said new address

my phone number is [protected] account number[protected]

please do needful

I am attaching my conversation with tata indicom executives, that will explain the quality of service provided by tata Indicom.
Hi,

Either tataindicom executives thought that consumers are fool or tataindicom executives are trying to be smart enough.As usual this is happening to me second time that i received a call from tataindicom executive and could not have words with him about the issue then received a mail from tataindicom customer care that we had a conversation with you and your are happy with the solution Bla...Bla...

Yes i received a call from Tataindicom executive(Tel no:[protected])but i was busy in another call so requested him to give me a call after half an hour and he accepted that then i disconnected the call.So there was nothing that we had any conversation on any of my issue.

Below a mail again shows the service quality provided by the Tataindicom.

And this time its enough now i cannot have guts to avail such kind of worst services. so you are requested to please disconnect my connection form the next month.

Is there anybody who can help me out to escalate these issue further to some one else because None of the Nodal officer(regional Or HQ)have ear to listen their customers; else i have to escalate this somewhere else.


Regards
Deepak Tyagi

Dear Mr. Tyagi,



In reference to the appended mail and our subsequent conversation with Ms Citin regarding your broadband account id: [protected]@vsnl.net



We wish to inform that your service issue had been resolved from our end. We hope your concern of Dwntme Cred Confm Not Ref- has been resolved now.



We sincerely regret for the inconvenience caused to you.

For any further assistance please,



· Contact 24 hours toll free Customer Care:[protected] or call the Customer Service number in your city.

· You can also write to us at [protected]@tatacommunications.com.



Assuring you of our best of services at all times,



Yours sincerely,

Nodal Officer – North

Tata Communications Internet Services Limited





From: deepak tyagi [mailto:[protected]@rediffmail.com]
Sent: Monday, September 22, 2008 8:22 PM
To: Nodal Officer HQ
Cc: Nodal Officer North; Customer Service (Retail-India)
Subject: Re: FW: FW: FW: FW: FW: Fed up with the tata broad band sevices



Hi,

Today i received a call from tataindicom customer care regarding down time credit.And i have been conveyed that its not possible in this case because my account is showing data download during down time.

i conveyed that i was unable to browse my internet for approx 3 weeks.As far as download is concerned, In previous month i have added some links in my download manager and that was the reason of data download.And yes rediff mail was also working during that period.
On this issue i had words with the regional nodal officer but it seems that all tataindicom officers has pre-decided mind not to get into the issue properly(during his conversation with CC executive he was continuously confirming to him that he will not consider the down time).

I could not find any reason to pay my downtime rent.If you want to take any action against this you can disconnect my connection.
Or i have to do that because there is no fun of having a such kind of worst internet connection where consumer has to log 4-5 complains every month and have to pay complete month rent when actual working days are not more then 20 and this time it would be nearly 15.

I am using tataindicom from more then 7 months and continuously having issues with my connectivity.

But this time I am really sorry to say that i am not happy with your services and rally wanna to get rid off this.

Regards,
Deepak Tyagi

On Sun, 21 Sep 2008 customer service wrote :
>
>Dear Mr. Tyagi,
>
>We regret for the inconvenience caused to you.
>
>With reference to your mail your concern regarding down time credit has
>been notified. We assure that your problem will be resolved at the earliest.
>
>Your complaint number is 7143562 for further communications.
>
>Assuring you of our best services all the time.
>
>For any further assistance, please feel free to contact Customer Service at
><http://www.tataindicombroadband.in/contactus.html>
>http://www.tataindicombroadband.in/contactus.html (the link contains the
>location wise contact numbers) or mail us on
><mailto:[protected]@tatacommunications.com>
>[protected]@tatacommunications.com. We will be delighted to assist you
>
>Warm Regards,
>
>Madhu,
> Customer Service,
>TATA Communications Internet services ltd.
>
> _____
>
> From: deepak tyagi [mailto:[protected]@rediffmail.com]
>Sent: Sunday, 21, September, 2008 9:19 AM
>To: customer service
>Subject: Re: FW: FW: FW: FW: Fed up with the tata broad band sevices
>
>
>
>
>Hi,
>
>Today i have just check my net it seems to be start working.But i want you
>to put my request on hold for few more days.
>Apart from that my net did't work for approx 3 weeks and i will not pay the
>rent for non working days.
>
>Regards
>Deepak Tyagi
>
>On Fri, 19 Sep 2008 customer service wrote :
> >Dear Mr. Tyagi,
> >
> >
> >
> >We regret the inconvenience caused to you.
> >
> >
> >
> >Please refer to the telephonic discussion you had with Ms.Prabhavathi on
> >19-SEP-2008.
> >
> >
> >
> >We have registered a complaint on your behalf regarding the connectivity
> >concern of your account. Our team will contact you at the earliest to do
>the
> >needful.
> >
> >
> >
> >Your complaint number is: 7123610.
> >
> >
> >
> >Assuring you of our best services at all times.
> >
> >
> >
> >For any further assistance, please feel free to contact Customer Service at
> ><blocked::http://www.tataindicombroadband.in/contactus.html>
> >http://www.tataindicombroadband.in/contactus.html (the link contains the
> >location wise contact numbers) or mail us on
> ><blocked::mailto:[protected]@tatacommunications.com>
> >[protected]@tatacommunications.com. We will be delighted to assist you
> >
> >Warm Regards,
> >
> >
> >
> >Bindu.N,
> > Customer Service,
> >TATA Communications Internet Service Ltd.
> >
> >
> > _____
> >
> > From: deepak tyagi [mailto:[protected]@rediffmail.com]
> >Sent: Thursday, 18, September, 2008 8:52 PM
> >To: customer service
> >Cc: nodalofficer.[protected]@tatacommunications.com;
> >Nodalofficer.[protected]@tatacommunications.com
> >Subject: Re: FW: FW: FW: Fed up with the tata broad band sevices
> >
> >
> >
> >
> >Hi,
> >
> >That's the limit.I don't have words to express this.
> >I did not confirmed to any body that the problem has been resolved.
> >Yes today i received a call from one of your executive but i could not have
> >words with him because i was busy on another call.So i asked him to call me
> >again and after that i did not receive any call from your side.
> >Now i am receiving a mail that the problem has been resolved.I don't think
>i
> >should expect anything from Tataindicom.
> >
> >Regards
> >Deepak Tyagi
> >
> >
> >On Thu, 18 Sep 2008 customer service wrote :
> > >
> > >Dear Customer,
> > >
> > >
> > >
> > >Thank you for your valuable feedback.
> > >
> > >
> > >
> > >Please refer to the telephonic discussion you had with Mr. Kamalakar on
> > >18-Sep-08. As per your verbal confirmation the connectivity concern you
>had
> > >has been resolved.
> > >
> > >
> > >
> > >However if the problem persists once again please do write back to us for
> > >further assistance.
> > >
> > >
> > >
> > >Assuring you of our best services at all times.
> > >
> > >
> > >
> > >For any further assistance, please feel free to contact Customer Service
>at
> > >http://www.tataindicombroadband.in/contactus.html (the link contains the
> > >location wise contact numbers) or mail us on
> > >[protected]@tatacommunications.com. We will be delighted to assist
>you.
> > >
> > >
> > >
> > >Warm Regards,
> > >
> > >
> > >
> > >Mujeeb,
> > >
> > > Customer Service,
> > >
> > >TATA Communications Internet Services Ltd.
> > >
> > >
> > >
> > > _____
> > >
> > > From: deepak tyagi [mailto:[protected]@rediffmail.com]
> > >Sent: Thursday, September 18, 2008 9:23 AM
> > >To: customer service
> > >Subject: Re: FW: FW: Fed up with the tata broad band sevices
> > >
> > >
> > >
> > >
> > >Hi,
> > >
> > >Problem is still persisting.
> > >I was trying to attach some screen shots(where my browser got stuck), but
> > >unable to do so.
> > >Throws below error while trying to attach file.
> > >
> > >The connection to the server was reset while the page was loading.
> > ># The site could be temporarily unavailable or too busy. Try again in a
>few
> > >moments.
> > ># If you are unable to load any pages, check your computer's network
> > > connection.
> > ># If your computer or network is protected by a firewall or proxy, make
> > >sure that Firefox is permitted to access the Web.
> > >
> > >
> > >
> > >
> > >On Tue, 16 Sep 2008 customer service wrote :
> > > >Dear Mr.Tyagi,
> > > >
> > > >
> > > >
> > > >Thank you for your valuable feedback.
> > > >
> > > >
> > > >
> > > >We have registered a complaint on your behalf regarding the browsing
> > >concern
> > > >of your account. Our team will contact you at the earliest to do the
> > > >needful.
> > > >
> > > >
> > > >
> > > >Your complaint number is: 7044700.
> > > >
> > > >
> > > >
> > > >Assuring you of our best services at all times.
> > > >
> > > >
> > > >
> > > >For any further assistance, please feel free to contact Customer
>Service
> >at
> > > >http://www.tataindicombroadband.in/contactus.html (the link contains
>the
> > > >location wise contact numbers) or mail us on
> > > >[protected]@tatacommunications.com. We will be delighted to assist
> >you.
> > > >
> > > >
> > > >
> > > >Warm Regards,
> > > >
> > > >
> > > >
> > > >Dhanraj,
> > > >
> > > > Customer Service,
> > > >
> > > >TATA Communications Internet Services Ltd.
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > _____
> > > >
> > > > From: deepak tyagi [mailto:[protected]@rediffmail.com]
> > > >Sent: Tuesday, 16, September, 2008 8:36 AM
> > > >To: customer service
> > > >Subject: Re: FW: Fed up with the tata broad band sevices
> > > >
> > > >
> > > >
> > > >Hi,
> > > >
> > > >i am still waiting for the earliest action because till unable to
> > > >browse.Except rediff;Yahoo, google, gmail, bookmyshow, hotmail nothing is
> > > >working.
> > > >yesterday i was able to browse only for 1 hr approx.
> > > >Its more then 2 weeks i am having this prob and nothing has ben done.
> > > >
> > > >regards,
> > > >Deepak Tyagi
> > > >
> > > >On Sun, 14 Sep 2008 customer service wrote :
> > > > >Dear Customer,
> > > > >
> > > > >
> > > > >
> > > > >We regret the inconvenience cause to you.
> > > > >
> > > > >
> > > > >
> > > > >We have re-registered your concern regarding connectivity with
> >complaint
> > > > >number 7044700. Our team is working on priority and the needful will
>be
> > > >done
> > > > >at the earliest.
> > > > >
> > > > >
> > > > >
> > > > >Assuring you of our best services all the time.
> > > > >
> > > > >
> > > > >
> > > > >For any further assistance, please feel free to contact Customer
> >Service
> > >at
> > > > >http://www.tataindicombroadband.in/contactus.html (the link contains
> >the
> > > > >location wise contact numbers) or mail us on
> > > > >[protected]@tatacommunications.com. We will be delighted to
>assist
> > >you
> > > > >
> > > > >
> > > > >
> > > > >Warm Regards,
> > > > >
> > > > >
> > > > >
> > > > >Mujeeb,
> > > > >
> > > > > Customer Service,
> > > > >
> > > > >TATA Communications Internet Services Ltd.
> > > > >
> > > > >
> > > > >
> > > > > _____
> > > > >
> > > > > From: deepak tyagi [mailto:[protected]@rediffmail.com]
> > > > >Sent: Sunday, September 14, 2008 11:50 AM
> > > > >To: [protected]@tatacommunications.com
> > > > >Subject: Fed up with the tata broad band sevices
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >Hi,
> > > > >
> > > > >I am your broad band customer.From the day one i am contineously
>facing
> > > > >problems with my internert connection.On an average my net works only
> >for
> > > > >15-20 days in month.This is the worst broad band service i have ever
> > >seen.
> > > > >Do you think is this fair to pay month rent in sauch kind of
>senarios.
> > > > >if such kind of things will continue then you are requested to please
> > > > >disconnect my connection and i will not pay my dues.i don't think i
> > >should
> > > > >pay because from last 10 days my broad is not working if it start
> >working
> > > > >then i will deduct amount for not working days.
> > > > >
> > > > >Unhappy customer.
> > > > >Customer id:[protected]@vsn.net
> > > > >
> > > > >Regards,
> > > > >
> > > > >D.T.
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > >
> >
> ><http://adworks.rediff.com/cgi-bin/AdWorks/click.cgi/www.rediff.com/signa...⇄
> > > >r
> > > >
> > >
> >
> >e-home.htm/[protected]@Middle5/2206641_2199021/2201649/1?PARTNER=3&OAS_Q...⇄
> > > >=
> > > > >null> Rediff Shopping
> > > > >
> > > > >
> > > > >
> > > >
> > > >Regards,
> > > >
> > > >D.T.
> > > >
> > > >
> > > >
> > >
> >
> ><http://adworks.rediff.com/cgi-bin/AdWorks/click.cgi/www.rediff.com/signa...⇄
> > >r
> > >
> >
> >e-home.htm/[protected]@Middle5/2206641_2199021/2201650/1?PARTNER=3&OAS_Q...⇄
> > >=
> > > >null> Rediff Shopping
> > > >
> > > >
> > > >
> > >
> > >
> > >
> > >
> > >
> >
> ><http://adworks.rediff.com/cgi-bin/AdWorks/click.cgi/www.rediff.com/signa...⇄
> >r
> >
> >e-home.htm/[protected]@Middle5/2206641_2199021/2201649/1?PARTNER=3&OAS_Q...⇄
> >=
> > >null> Rediff Shopping
> > >
> > >
> > >
> >
> >
> >Regards,
> >
> >D.T.
> >
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> >
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>Regards,
>
>D.T.
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><http://adworks.rediff.com/cgi-bin/AdWorks/click.cgi/www.rediff.com/signa...⇄
>e-home.htm/[protected]@Middle5/2206641_2199021/2201649/1?PARTNER=3&OAS_Q...⇄
>null> Rediff Shopping
Regards,

D.T.

I had a connection with TataIndicom Broadband which I requested to move to my new address ( from Mulund to Powai, in Mumbai) in May-08. I placed the request after referring to their website, which indicated that Mulund-East ( Pin Code 400081 ) was a feasible area. For the same reason I got my account renewed with a 3-month package thinking it will be moved in 1-2 weeks and I can start using it again. This renewal made my outstanding balance reach a figure of 6000/-, and that's why I don't plan to move to a new ISP/connection.

I riased several request from their portal, but everytime the CustCare/nodal-Officer will get back to me saying that the "Area is not feasible". I contacted their senior manager on the same issue, but no response from him too.

The "Area Sales Representative" for TataIndicom and local Service Provider have asked me to apply for a new connection which I will get in a day or two. He even supplied me the forms. When I informed NodalOffice and CustCare about this, they still gave me the same reply.

I have the complete email-thread with me, let me know if you can help me in this case.

I bought Go DATA sim ( Tata Indicom ) for accesing Internet but while connecting net getting following errori - MIN out of range.
What can I do please rectify my problem.

I refferd trouble shoot manual, given that "Enter valid MIN."
But How?

Dear sir,
You caused a lot of inconvenience to me by shifting my mobile prepaid number [protected] rpt [protected] to some unauthorised person on 11th september 2008 evening.
On 11th september evening I found my mobile was not functioning and after one hour I tried to my mobile from another mobile and astonished got the answer from a person at Kakinada who was unauthorisedly allotted my mobile number to him at Kakinada Tataindicom shop rpt Tataindicom shop. I quarrelled with him and he sent the simcard he was provided by Kakinada Tataindicom shop directly to my address, 4.290 godugupeta, Machilipatnam.521001.
I went to the Tataindicom shop at Machilipatnam rpt Tataindicom shop at Machilipatnam and told the story. They simply told that it would be easily solved. They collected Rs. 200/ and an interchange card or like that they tried with the sim i gave them got from Kakinada customer.They told that the problem would be solved within few hours and they put a complaint with customercare centre or like that. After 48 hours passed your customercare centre closed the complaint and again Machilipatnam Tataindicom shop persons again made a complaint and after 24 hours they asked to meet at Vijayavada Samsurg service centre and customer centre Vijayavada Gandhinagar. With tears and grief in my heart I went to Vijayavada service centre gandhinagar on 16th and they told me to go at service centre of samsung service centre vijayavada. Again I went to samsung service centre and they told that could not be recovered because that was the system of that set.
Now your tataindicom put me on the public road and make me to weep so that all journals have to come and record my painful story caused by your Kakinada tatashop and the steps you are not taking any useful to me ...
Cant you settle my serious problem if you have a business attitude with heart rpt a business attitude with heart...
Reply me immediatly otherwise going to press club and weep there about your great husbandship with this little wifecustomer...[protected]@rediff.com

Dear Sir / Madam,
I purchased a new Pre Paid mobile connection. - [protected] from Tata True value Shop Akash Telecom New Panvel. Following documents required for address proof and Id were given to the shop.

Id Proof - Copy of passport
Address proof - copy of electricity bill

On 6th Sept 09 I got a call from Tata Indicom Customer Care That Tata Indicom Representative will be visiting my residence for address verification on 7th Sept 09. However no one visited my place.

On 14th Sept 09 I found that my Prepaid Phone no. - [protected] all incoming as well as outgoing calls have been blocked.

I contacted Customer care however I could only get a big SORRY from them without any help. Customer care executive asked me to visit the Tata True Value Hub at Vashi which is about 26 km from my place and will require one day off from my work. I also spoke to floor managers Mr. Bharat and Mr Zahid and asked to lodge a complained however they did not gave me a complaint number. After much insisting I could get the communication number[protected] and I was informed that Phone will be started within 24 hours. Next day again I contacted and This time I spoke to Floor manager Ms SARLA communication number[protected] and she also informed me that the phone will be started within 24 hours. Today on 17th Sept also the phone did not start. I also contacted Appellate Authority of Tata Indicom at Mumbai and was able to speak to Mr. Nitin. He asked for my contact number and informed me that some one will call me within 1 hour. So far no call has been received from any one from Tata Indicom. For email send to customer care I only received the automated reply without any action.

i have installed a Tata Indicom coin box at my nursing home - M.G.Sarawgi Seva Niketan, Near Petrol Pump, Kanke Road, Ranchi, Jharkhand.
After many reminders to Mr. Sushil Kedia the local distributor for the product he has still not recharged my box. I have informed him to recharge my box 10 days back and after that he has been reminded twice but still he has not get it done.
i, would request you to kindly take my coin box back and refund me my security deposit as i am not satisfied with the services here.