Tata Indicom Complaints & Reviews

Fully agree. I am also stuck up in the same situation from 1st March 2009 till date (June)

Same here. Very pathetic service. Advice to change the web hosting provider ASAP. Ensim, whom VSNL had partnered with seems to have lost interest in hosting business and VSNL staff is absolutely clueless about this.

i have surrendered tata indicoms coin box instument which is on the of SWAMI AUTO POINT & your executive told me that u will get the deposite cheque whithin a month so, but it has passed four months . i still not get the cheque . my indicom no was[protected]

Respected Sir,

Sub : Irregular Connection in the broad band

Ref : Account No: ACC[protected]
(Plan Name: Business Plus 5000, Plan Id: 833)


With reference to the above subject and reference we regret to say for the past three months (Even from the day 1st we have connected the broadband) our net connection is very very poor. We have called your representation Phone No: 99944 – 65540... Several times but many times no response and a few times he told he will be coming but he never comes. We choose your broad band hoping your service will be the best and we had an idea of taking this broad band to our project 248 connection but we do not be able to give a good feedback for your service. In this position this is the last letter from our side to you sir, if this letter responses good we will continue your service other wise we are to discontinue the broad band connection.Please look in to the matter seriously and do the needful urgently.

i want to say that my ph.no.is [protected] a/c no[protected] my dues are nill even i have deposited advance in tata a/c after that my ph has been disconnected.I changed my sim on 30/10/9 from c.p. branch There was Madam Bharti Kapoor She told me that your Ph will Start by today evening. But there is no change I received a call from ph. no-[protected] at 5.55 PM, on 31/10/9 that 3700 Rs.due on me Of Tata, It was shocked me.Even I have deposited already approx.rs.800/-in advance at Darya Ganj Branch, New-delhi-110002.solve the problem as soon as possible otherwise I will have to get help from consumer Court.

CDSL Ventures Ltd the customer of TATA INDICOM WALKY my ph. no is[protected] and my address P J Tower, 17th Floor, Dalal Street, Fort, Mumbai - 400 001 to shifted our new location address : CDSL Ventures Ltd, I-202, 2nd Floor, (Deck Level), Tower No.4, Above Belapur Railway Station, Belapur, Navi Mumbai - 400 614, here TATA network not commimg from last 2 days, incoming and outgoing is totally off from my phone and in this area all tata indicom ph. not working. overall we don't get any positive help from tata indicom customercare. in this situation i request you to take proper step to TATA INDICOM,
thanking you

TATA INDICOM LTD. — tata indicom walky phone network problam

sir
my tata indicom walky phone network is not well and i am not riceved call well
so i respect to sye that my tata indicom phone complaint early solution


thanks
gaurav singh
ph. no. [protected]
add- k-3/38, gali no-11a
west ghonda
bhajanpura
delhi-110053

sir,
mtnl delhi dolphin mobail phone network is not working since 2 week
so my complait solution early
thanks
gaurav singh
[protected]

we are not reciving the broadband connection speedly
it is very slow ...
plz check our connection

sir
my login id's vinnu_net and [protected]@eth.net 2connections.
no service engineers has come to my cyber cafe why should i pay the monthly bill. once i complaint connectivity problem engineer has come after 1 weeek . no response please tell me .

sir
in my complaints call centeres i no of complaints no manager no incharge sir

I ve Sent following email to dsl.[protected]@tatatel.co.in...but I am sure..nothing will change...

=========================================================================
Hello Team,

I am a DSL service user from past one year. ( Acc No.[protected]
Due to the intolerable technical issues and careless attitude towards the end customer service I request you to disconnect my service ASAP.


Details are as follows-

Customer Service Request No.[protected]Given by the call center agent)
Account Number:[protected]
Tariff Plan: Ds206 Advantage 399 Unlimited Plan.
Contact Number: 9890760*** (Not Available in office timings)

Reasons of the Disconnection-

1> Unable to get committed data transfer rate (CIR)

2> Unreliable and unstable service.

3> No proper resolution from the call center agents. Every time I call the Helpdesk & agents come up with some weird answers/resolutions.

4> Apart from lack of technical knowledge, the agents do not even know the way of speaking with the customer.(Specially the agent who logged request number[protected].


This indicates--

A > No proper Agent Training Provided.
B> Carelessness towards Customer Satisfaction.
C> Carelessness towards after sales service.

4.1> Every time the Agent replies as if he/she is doing a favor on the customer.

5>Unable to escalate call from agent to respective supervisor. ( Every time when I ask for a supervisor, the agent places the call on hold and the call drops after a long wait time)


Recent Conversation with the call center.

Date: 28 Oct 2009 time: 8.00 AM Customer Service Request No.[protected]

From one of my colleagues I came to know that I can purchase Zyxel WI-FI router from TATA @562 Rs. So, Today morning I called Customer Care regarding the inquiry of WI-FI Router.
A lady agent answered the call & was unable to give me the correct information. i.e; She was not sure whether the Router price is Rs 562 or if this is the installation charge / cost. After some time she told me that Rs 562 is only the installation charges (Router is not included in that) and after cancellation of the connection I have to return back the WI-FI router to TATA. ( Rs 562 installation charges non-refundable).


If this information is correct... I would like to ask you, WHAT KIND OF A DEAL IS THIS ? &

If this information is wrong then WHAT IS THE USE OF THAT AGENT & CUSTOMER CARE CENTER?

The worst part of the call was she
sounded very rude on the call.

So, taking all these experiences in account I have decided to disconnect the service right away...








--
Shrinivas Joshi.
Sr. System Engineer ( Linux )

tata indicom wifi router — not working

I had purchased new wi fi router from tata indicom one month before, as they promise internet speed upto 3mbps, i am not receiving even 128 kb, till today i have been calling & mailing the authorities but no one is listening.


prem prakash

[protected]

i want security key and password of my broad band connection, for my new laptop wifi.

My account no is[protected]


Thanks

dr sameer naik
[protected]@gmail.com

Hi,
You will need to call that number and check for yourself. Else you need to report the matter to the local police station

To,
The Manager,
Tata Indicom Broadband Servieces,
Bangalore.


Sub: Application No:1556148 Dated:22.5.08, for Broadband Connection.

Dear Sir,
With reference to the above application, please note the above connection has not yet been installed crating inconvenience to our office. Your Mr.Manas had not Adequately inform to us regarding the formalities for installation of the service there for Your kindly requested to treat the matter as closed and return our cheque No:744863, Amt:4496/-, drawn on Indian Bank and treat the matter as closed.

Thanking You,
Yours faithfully,

For, Nataesh Batteries

Authorized Signatory

I have epivalley modem that is using with tataindicom after that.i had new sim tatatdocomo cdma when i connected to pc it error message username nad password is not correct so i need user name mobile number is [protected]

i have tataindicom sim when i recharge internet pack it not succesfully .so what is problem about sim.my sim no is [protected]

Tata Indicom / Mobile — Lost of mobile

Subject: - Lost of Mobile ([protected])

Sir,

I have been using a prepaid mobile connection for 10 months. That on dated[protected], I have lost my mobile ([protected]).

Kindly deactivate the above mobile connection.

Thanks & Regards

Abhishek Saxena

Pls reply with your Tata indicom Cell #

dear sir,
i mr melroy kinny have lost my tata mobile, my mobile no is [protected]. wen i call on my cell there is sum one who answers the call by does not reply who the person is this to request you sir dat i want to disconnect my connection [protected] to avoid any upcoming problems towards the mis use of the missing mobile of mine. hoping that you do the needfull.
thanking you

i have lost my mobile in delhi ni m from jaipur and no is [protected] plz close thise no

give me new number [protected]

tata mobile — Disconnection for lost of Mobile

Sir,

I have lost my mobile one (1) month ago, I have repeated inform you by Phone by mail, but till date the mobile connection has not been desconnected. My mobile no.[protected].

Please take immediate action for disconnecting the above connection.

Regards,

I.D.Chaudhuri

TATA Indicom — Lost of Mobile

sim card lost
Dear sir/ Madam,

I lost my mobile tday dated 19th Dec'2008 at around 8:50 am in private bus root no 363 bus in noida sec 16.
So please deactivate the service as early as possible so that there won't be any misuse. My mobile no was [protected].

Thank you...
Vikram Sharma

I have lost my Tata indicom mobile phone & number...my number was [protected]...can i get...my saved number in my mobile card...please suggest me what to do...

My Mobile No is [protected]
I have lost my mobile at[protected]
So Please confirm my sim No and Give reply on my E-mail

I LOST MY MOBILE [protected] AT BANLORE BTS BUS. BLOCK THE NUMBER & INFORM ME HOW TO GET BACK THE SAME. THANK YOU

TATA Indicom — Selling used Mobile

Dear All

I have purchased the tata indicom mobile from SAI mobile Jwelley Sector- 18 on 13 April 2009 Noida. the shopkeeper sold me a used mobile in a price of new Mobile and mobile was defected too i told shopkeeper to replace my mobile he will not take any action on this so that i go to Tata service center the guys at the tata service center says that set is dead and no claim will be entertained Pls help me to short out this problem.

TATA Indicom — lost mobile and no. it used by anyone

i have lost my mobile date on 22.04.09. this mobile no. used anyone and he is not returning my mobile and no. i have complained to police station but they are not creating any action. i want only my sim or duplicate sim but all saved no. who is in the losted sim. this no. installed my father name ravi kant verma and add. e-11, gopal nagar m.d. marg najafgarh new delhi.


thank you
your obediently
kapil dev

My sister's son-in laws phone is lost yesterday morning in Shatri Nagar Near Inderlok area .Phone is tataindicom pre paid connection [protected] under the name of son-in-law Paramjeet Singh.They have regsitered the FIR for lost mobile yesterday afternoon.
Please arrange to disconnect to prevent misuse and confirm back.
Further we require the new connection with same phone number.
Please advise the process /actions required for the same.

Sir, i had lost my tata phone ([protected]) today. so i vant to close my tata number urgently today itself, so dat no one can misuse it.
its really really urgent.
hope u understand me n disconnect my number as early as possible.

Sir, today i had lost my tata phone no ([protected]) in krishna nagar. so i vant to disconnect my number as early as possible, so dat no one can misuse it.
its really urgent.
plz disconnect my mobile no. ([protected]) as early as early as possible.

TATA — Disconnection of 9210898740

My mobile was snatched from my mother by some ruffians on 12th July 2009. Please disconnect the no. [protected] to prevent its illegal usage.
Thank you

My mobile was snatched from my mother by some ruffians on 12th July 2009. Please disconnect the no. [protected] to prevent the illegal usage.
Thank you

i had lost my mobile on 31st june in hume mc henry memorial high school near salisbury park.
My father put 200 rs as balance as he did not know that i have lost my cell of tata indicom .
It was there with me in the bus sut somebody stole it.Please, pls, pls try to find my mobile and let me knowon my landline . the number is 26855435.
and my mobile number is [protected].
please try to do something and get it back sir

yours sincere
nikita sonawane

i have lost my mobile from mangol puri. where are my phone please found my fhone.

TATA TeleServices — Last My Mobile

Dear Sir/Madam,

I was using my nokia CDMA mobile with the contact no of [protected],I have given a compleant to stop the incomming and outgoing but But the service is running and so one is using the mobile so please stop the service.

Dear sir,
my tata indicom mobile has been stolen, having the number [protected] and yet i haven't given any FIR.i want to block the sim.please assist me.Thank u.

TATA Indicom — My Mobile is clossed

My name is Kaushal Kishor (mobile no.) [protected]

I buy a mobie," MADAN TELE SHOP"

After one day of working the outgoing was stopped and on very next day INCOMING was also stopped.
When I complain about this in your call center they inform me that this number is not seen on our system, probably it was a fraud with you.
I complain about this fraud in all your system but they didn’t answer me.

and now my mobile is stopped

Sir, i had lost my tata phone ([protected]) today. so i vant to close my tata number urgently today itself, so dat no one can misuse it.and if possible issue me the sim of same no.
its most urgent.
thanking u

hi
my mobile has been stolen .my cell no. is [protected] by the name of Arvind kumar.
plz block the sim card.to avoid any miss use in future...

Sir i had lost my tata phone on 24/11/2009 ([protected]). sir some one doing out going calls. So pls give me the out going calls list from 23/11/2009 to tilladay. pls send to my mail id. Thank u. Sir

I have lost my tata indicom cell phone, with phone number :[protected]

I lost it on 9th of january 2010, Kindly block the sim.., thank you

I have lost my mobile phone please tell me the procedure to block the sim and I want to retain the number is it possible? will I be able to get back my contacts as well. there is an insurance on cdms indicom mobliles what are the benefits. please mail me the information at the earliest. thanking you in advance.

I Neeta raj has lost my mobile with sim [protected] of tata indicom please can i get the lost mobile phone or the same number pls suggest how?

TATA Indicom — Lost my mobile

I have lost me mobile.My number is [protected].Please block my SIM card.

sir i lost my mobile [protected] can i get same number

"Dear customer

Greetings from Tata indicom

We regret to inform you that as per business policy we cannot stop incoming call from specific number.

We request you kindly registered F.I.R for the same.

Should you require any further assistance please mail us at customer.[protected]@tatatel.co.in

Thanking you

Customer Care – Tata Indicom

Dear sir,
my tata indicom mobile has been stolen, having the number [protected] .i want to block the sim.please help me.Thank u.

i have lost my phone in bus so plz closed that no

Dear sir
I have lost my mobile phone please tell me the procedure to block the sim and I want to retain the number is it possible? will I be able to get back my contacts as well. please mail me the information at the earliest. thanking you in advance
my email.id [protected]@yahoo.co.in & [protected]@gmail.com
my lost tata prepaid no. is [protected]
Thanks
Rakesh pal

dear sir,
i mr melroy kinny have lost my tata mobile, my mobile no is [protected]. wen i call on my cell there is sum one who answers the call by does not reply who the person is this to request you sir dat i want to disconnect my connection [protected] to avoid any upcoming problems towards the mis use of the missing mobile of mine. hoping that you do the needfull.
My e-mail id is [protected]@yahoo.co.in & [protected]@gmail.com
Thanks
Rakesh Pal

Sir, i had lost my tata phone ([protected]) today. so i vant to close my tata number urgently today itself, so dat no one can misuse it.
its really really urgent.
hope u nderstand me n disconnect my number as early as possible.
INFORM ME HOW TO GET BACK THE SAME. THANK

I want to stop hello tune for My phone No. [protected]

tata mobile — lost of mobile

dear sir this is ishwar from dwarka i have lost my mobile in bus on monday morning so i want to disconnect my mobile number to save due to any missuse of my simcard and i want to take my number back because this was my oldest number so this is my humble request to please take action immedietly and my number
[protected]

TATA Indicom — Mobile Lost Complaint

Dear Sir,

I Sameer Sukhija have lost my tata mobile, my mobile no is [protected]. When i call on my cell it seems to be switched off. I want to disconnect my connection [protected] to avoid any upcoming problems towards the mis use of the missing mobile of mine. hoping that you do the needfull.

Thanking You
Sameer Sukhija

Dear Sir,

I have lost my mobile([protected]).I want to retain the sim which is in my name only.kindly assist me.

tata indicom mobile cdma — missing today

i was missing to day my mobile and my model no is sch350
my alternate no is [protected] pls contact this number i[censored] findout my mobile

sir i lost my mobile phone on monday 2nd may 2011 .please block my sim. my number is [protected].

TATA Indicom — sim disconnected

sir,

i am perches new sim from kamal telicom in dewas date is 02/05/2011 but my sim is discanected is 6th may


plzzz meri sim chalu karwa doo sir mujhe bahut pareshani ho rahi hai

bahut bakwas company hai tata indicom

hi my name is p.veera reddy my tata indicam mobil [protected] no out going on incoming, please verified my sim

Dear sir,
i m Jaikishan have lost my tata mobile, my mobile no is [protected]. wen i call on my cell there is sum one who answers the call by does not reply who the person is this to request you sir dat i want to disconnect my connection [protected] to avoid any upcoming problems towards the mis use of the missing mobile of mine. hoping that you do the needfull.
thanking you

Regards
Jaikishan

TATA Indicom — lost my mobile

Dear sir,
i m Jaikishan have lost my tata mobile, my mobile no is [protected]. wen i call on my cell there is sum one who answers the call by does not reply who the person is this to request you sir dat i want to disconnect my connection [protected] to avoid any upcoming problems towards the mis use of the missing mobile of mine. hoping that you do the needfull.
thanking you

Regards
Jaikishan

Tata Indicom Mobile — lost of my mobile

I have lost of my mobile dt.30/05/2011 between 8.00PM To 8.30 PM during suffer of Mahim To Wadala Railway station.My Mobile No.[protected].

Dear Sir.
Please disconnect my cell no. [protected]. i have clear all due.
so please disconnect my No.
Thanx
Nirmala Gadara
H.No 1221
Sec 10 Panchkula
DOB 30.50.1981
Alternate No.
[protected]

TATA Indicom — lost a code

my phone is lock. give mi a unlock coad

Dear Mr. Vipul,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Docomo connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

TATA MOBILE — LOST MOBILE

I AM USING TATA MOBILE PREPAID CARD [protected] IS LOST , SO PLEASE DEACTIVATE MY CARD TO AVOID MISS USE

dear sir/ madam
i Kavita pant have lost my tata mobile, my mobile no is [protected]. the phone with my father-n-law, in Haridwar, kindly please block my sim or assist me. sir that's i want to disconnect my connection [protected] to avoid any upcoming problems towards the mis use of the missing mobile of mine. hoping that you do the needfull.
My e-mail id is kavita.[protected]@gmail.com

dear sir,
my sim card has been blocked, i want a new sim same number.
plse help me.no.of sim-[protected]

urjent hai

lost mobile and no. it used by anyone - TATA Indicom

i have lost my mobile date on 28TH JULY, 2014. this mobile no. used anyone and he/she is not returning my mobile and no. i want only my sim or duplicate sim but all saved no. who is in the losted sim. this no. installed my father name Premjibhai Babariya and add. (Main Sugarc
ane Research station, Veraval Highway, Kodinar-3627270.) My lost mobile no. is [protected] n my email id is : [protected]@gmail.com

Lost of mobile - Tata Indicom / Mobile

Subject: - Lost of Mobile ([protected])

Sir,

I have been using a prepaid mobile connection for 2 years. I have lost my mobile ([protected]).

Kindly deactivate the above mobile connection.

Thanks & Regards

Deewan Singh

block the sim because i have lost my sim card.

my no. is [protected] id proof:- kiran devi address:- raihasanpur, chai tola, bikhanapahari, patna last recharge :- rupees 20

TATA Indicom — TATA INDICOM - THE MOST WORST SERVICE

For my renewal of internet connection, excess of actual renewal charges had been
debited from my account. For my THREE MONTHS Package, one of the authorised
preferred distributor had collected a sum of Rs.3, 403 instead of actual amount of Rs.2403
from my cheque dated[protected] which was presented to CANARA bank Tnagar
branch on[protected] for realisation and the same was confirmed to have been
credited in the SARASWATHY AGENCIES account being operated in CANARA bank.

We're extremely sorry to point out that while presenting cheque, it could be
recorded in payment chellan as Rs.3403 instead of Rs.2403, being the actual renewal
charges payable to VSNL net connection.

This is utter negligence on the part of the TATA INDICOM's above agency while
presenting cheque which had resulted in excess payment from my account!

Inspite of my repeated request, no tangible action seems to have been taken at their
level for refund of my Rs.1000/- .
I AM STILL WAITING FOR THE REFUND MONEY!

I FEEL TATA INDICOM IS ONE OF THE MOST WORST SERVICE!!

TATA INDICOM!-- GOODBYE TO YOU!!-- NEVER AGAIN!!!

Even I also got the legal notice even though I paid all my dues. Even after they have taken the equipments from my home, I got the bill for next two months. After calling and mailing 100 times to their customer care, at last they sent mail saying that no amount is due on my account, but after one year I got the legal notice.
The reason for me for disconnecting the Tata Indicom was wrong billing. They were charging for the calls which I have not made. Tata Indicome is worst telecom service in the world.

UIM password
my mobile no. is [protected]. plz
send me UIM password
immediately because my cell is not
working.
Samsung mts

TataIndicom — change of plan

ref account no[protected], mob no[protected] under cmo indian army plan.
inspite of taking plan of rs 224 initially in which it was promised by the coy rep that a free talk time of rs 200 will be given the plan has suddenly be changed to 319 without any intimation .
there has no response given by the customer care centre regarding the clarification asked.the request for termination of no has also not been dealt properly.

TATA Indicom — CHANGE THE PLAN

R/SIR, My name is Naveen Rohilla the Tata indicom company harrased me .my tata indicom Prepaid mobile no. is [protected].the company changed my plan without any information to me, deduct amount and give no solution

TataIndicom — Change in Billing Scheme

I am a post paid mobile phone customer with no.[protected]

Initially, Tataindicom used to tell unbilled amount by dailing 121 and the same was updated every 24Hours.

Now they have stopped such service and are indicating the same only when free usage is exhausted, that too after 48Hrs., thus indirectly cheating customers.

Even in dial-up internet plans they are telling that internet usage is updated within 48Hrs and the same is not actually done thus causing excess usage and paying more to Tataindicom

Hope Tataindicom will change its current practice.

TATA Indicom — change planning

sir my tata indicam number non stop planing but next this change monthly 600min tata free.and other mobile 50p. but now changed what reasons.i am risk the problem now the offer....

TATA Indicom — EXCESS BILLING DUE TO CHANGE IN PLAN WITHOUT INTIMATION

For my home use internet plan of 3 gb @ Rs. 599/- I was excesively charged 2323/- I made the payment. Immediately I informed TTML and instructed to change plan to UNLIMITED plan @ Rs. 499/-
For my utter shock and dismay i received a bill with a plan of monthly Rs. 8000/- and am billed for Rs. 4815/-
PIYUSH PANCHAL
MUMBAI

plz connection my indicom no [protected]

TataIndicom — REAGARDING FAKE COMMITS

HELLO SIR,
I M YASEEN FROM AHMEDABAD AS I HAVE TAKEN A TATA WALKIE FOR THE INTRET USE AT HOME BUT AS THE COMMITED THEY WILL GIVE PHONE IN 2 DAYS ITS BEEN 5 DAYS I HAVE GET IT.THEY COMMITED FREE SURFING WICH NOW COUSTOMER SAYING ITS NOT AVIABLE. SO WHO ARE LYING UR AGENTS OR COUTOMER CARE.I HAVE STOP PAYMENT THE CHEQUE OF WALKIE.BUT I WOULD LIKE TO TALK WITH SOME ONE WHO CAN GIVE RESPOBLE ANSWER FOR THIS. THANX.

TATA Indicom — No Network on TATA indicom

Hello Hello Hello
I have been making complains to TATA indicom from the past 2 years to tata regarding no network in mumbai, Lohar Chawl area, the company keeps on telling that within 1 or 2 months the problem will be sorted out but from the past 2 years nothing has been done about it. They are giving false promises and also misguiding people saying their network is the best and no one has to say hello hello, it is misleading ads as their is no network in my place.

TataIndicom — NETWORK COVERAGE

Tata Indicom’s coverage remains poor compared to other mobile operator .
I just failed to see a signal usable enough to make a call on to other mobile.
My tata indicom cell shows 2 bars once and next minute it shows no signal coverage.

PLZ UPGRADING THEIR NETWORK(TATAINDICOM & TATA DOCOMO )IN IYYENGARKULAM,
KANCHIPURAM-631502
TAMILNADU

TATA Indicom — About Network

i am Ravindra Ananda Bhangale use TATA 1*USB Modem my problem is to i have not getting network in my area so i am requesting you to take action of problem and solve the problem of me in very shortly time period. and downloading speed is also very very slow and pages error is occurs during the opening of web sites

Tata Indicom Broadband — Not refunding the duplicate payment

During my december month bill payment for broadband thro online, by mistake i have made 2 times for Rs 1548.
Immediatley i had sent mail to Tataindicom to refund the money, inspite of mail, everymonth bills are being adjusted against the excess amount without my consent.
Generally my monthly payment may be around Rs475 only. I had sent lot of reminder mails but no reply from them.

IRCTC -i[censored] made any excess payment and repay the same within 24 hrs. I don't know what is the problem for TATA indicom to repay the same .I would like to take this forum take up this matter with Tata indicm -my user name: [protected]@eth.net



I

TATA Indicom — Refund after termination

I terminated my broadband subscription with Tata Indicom on 20th October 2008. I am supposed to receive a refund of Rs.1500/= Inspite of repeated calls and complaints, I've still not received my refund. Please do the needful.

Regards,
Suresh.
Mob: [protected].

your service is very bad

Tata Indicom Broadband — Advance rental not refunded

Hi,

Hi,

I am from Mumbai. I took the following plan from Tata Indicom on June 2nd 2010.

Plan name: New Infinity 500
Connection: Wi-Max post paid

Address: Swapnalok Towers
Malad East
Mumbai

I made an upfront payment of Rs 14560/- for 12 months via cheque

The connection was activated on June 3rd, and within the first one week I had to make several calls to report connectivity issues.

I was unable to get the required uninterrupted Internet service through the Wi-Max box and hence asked for the connection to be terminated.

The connection was terminated on Jul 13 after Tata Indicom's technical team came to my place and verified that the Wi-Max box indeed wasn’t able to give consistently stable internet connection.

Given that the connection was terminated because of technical problems with Tata Indicom’s internet setup in my house, I think I should be given a full refund of Rs 14560/-. It has been more than 90 days since I have been following up with their customer care about this but the case is still not closed. Your early attention in this regard would be highly appreciated.

Thanks.

Very poor service in Talegaon Dabhade, Pune Area. New Customer care number always give "your estimated time is 10 min" message. Where to launch complaint ???

Line is down since 5 days. Also informed to Area sales manager... No action... no responses...

Hi
I am one of the your service user and my residence is located Raheja Estate @ Boriwali -(E) Mumbai maharastra .i have taken a 04 month plan and many time the net connection is disconted and its take too much of time to get it connected/ repaired and i am fed up with the service of yours and now i have decided to go with reliance plan !

regards

nitin

Train Your Customer Care Executives on Technical Front.
They are not at all capable of troubleshooting the queries.
And try to improvise your service

my orkut is banned on my 2 connection .plz give me reason other wice start it plz.

Any one have the contact details of tataindicom broadband high level exicutieves. I need to escalate the pathetic services being provided by them at banglore. My coectivity is down from last week

Pathetic Tata Indicom Broadband service in Delhi

Seems that my blog is turning out to be a general gripe column. I don’t think I should be blamed for it though. Our country is full of technology companies who are only out to fleece people. When you use the services of a company who considers quality of customer service as a variable business decision, you know you have seen a company who is just after your money.

After my awful experience with Sify, I decided to try out Tata Indicom. I was under the naive assumption that Sify’s franchise model and lack of any quality control on their franchisees is the reasons behind their pathetic existence. But Tata Indicom proved me wrong - they showed that even owning your own network with your own people managing it, is no reason to provide a bare minimum level of service.

Here is my track record with Tata Indicom Broadband.

I applied for a connection on 10th of June, and paid money for their router based connection. I finally got it installed and working on 28th or 29th. Almost three weeks to get a connection! That is pathetic by any ISPs service. However, I was happy that my connection was up at least.
For about 10 days the connection went well.
From the third week onwards I started seeing losses in the last mile. I started actively monitoring the line quality using smokeping. Here is the graph for those few days.
I file a complaint. There was a person here next day, and for a moment i was impressed. However, the impression was shortlived. The tech support guy listened to what I had to say, looked at my graphs, didn’t believe me, and started a ping from my computer to the local DSLAM peer. He saw the losses in line and said that he will escalate it to his senior.(Couldn’t this have been checked from the NOC itself?). But what happened later was priceless. The guy sat there at the computer and logged into his company trouble ticketing system and started making notes of his assignments for the rest of his day. After 15 minutes, I decided that I have been polite enough and told him to take his personal work elsewhere. He asked for two more minutes, and left after that.
On 24th July, my line went down completely. I waited for it to come up, and finally filed a complaint on 25th morning that my link was down. What happened next was surreal. I kept calling up customer care, and they kept promising to send a reminder to the tech team, and assured that the problem will be solved with 24 hours. It has been eight 24 hours since then, and connection is still down. In between I got two calls from some lady who wanted to ask me independently if it is still down, and promised to send a guy to my place. I kept myself to the house all day, but nobody appeared.
Today morning I got a call from another guy who asked me if my complaint about the losses in line(filed two weeks back) has been solved. If he had been physically in front of me, I would have strangled him.
What I didn’t realize while taking the connection, was that Tata Indicom Broadband is just Dishnet DSL with a new name, and it comes with Dishnet DSL’s “renowed” or shall we say notorious service record. Right now, in my last five weeks of subscription, the line has been unusable for two - that makes it a 20% downtime!

Oh yes, for all those on a bandwidth capped plan, watch out for Tata Indicom’s totally screwed up IP accounting! Thank good ness that I have an unlimited connection. Their account system actually shows that I have downloaded 5GB in these last five weeks that I have been a subscriber(remember? that I have actually used it for about two weeks?) The only heavy downloads I do is debian, windows and anti-virus security updates! And this is priceless - on 25th, when i filed a complaint about my line being down (which they acknowledged), I am supposed to have downloaded 150MB of data. Ofcourse, my reporting this got me another trouble ticket number, which I am pretty sure is right down in their list of priorities. But for those on a bandwidth capped account from them, … my sympathies.

I am again in the market looking for a good DSL provider, and I see none in the capital of the country! Keeping my fingers crossed, I looked at MTNL’s plans again .. but no, they still haven’t changed their laughable download limits in their plans (256kbps with a bandwidth cap of 400MB, anyone?)

Meanwhile I am spending hundreds every day on the dialup again, for the last one week.

Update - 3 August 2005: Thanks to Shushubh for mirroring this experience of mine at http://sifybroadband.techwhack.com/239/tata-indicom-broadband-user-experience/.

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Technology , Delhi
146 Responses to “Pathetic Tata Indicom Broadband service in Delhi”
# Raj Shekharon 02 Aug 2005 at 2:55 am
I was on their 1 gb plan,but when I saw my data usage, I applied to be moved over to the unlimited plan, just to avoid the headache. They count both uploads and downloads to come to the total usage . I had a bad experience with their customer service too (it took 17-20 days to resolve the issue ), but I thought it was ony specific to Bangalore.

From what I have heard, Airtel is good, but a bit pricey. Hathway is OK

# Ankit Malikon 04 Aug 2005 at 4:09 pm
Yeah… I sometimes wonder why we don’t have so much competition in this field. Every company is sticking to high prices and low service inspite of so many players being here.

We need something like the mobile revolution to kickstart lower prices and higher services. Sadly, I expected the BSNL MTNL plans to do this, but they havent caused it…Waiting for Reliance BB.

Ankit
http://ankitmalik.info

# pradeep shenoyon 08 Aug 2005 at 2:07 pm
Had applied for a connection 3 months back!!!only wires r brought.NO BUSTERS AVAIL TO GET A MODEM AND CONNECT..

# Shoebon 10 Aug 2005 at 3:47 am
HAHA, I came across your article on Sifybroadband while looking around for a new number, sad how these big boars don’t have anything automated to check on the Internet. A friend’s number has changed, and I’m trying to find out on the internet for the new number, and nope.. we’re still in the 18th century.

Anyway I particularly laughed about how there’s a cap of 400MB!!!? LOL, here.. in Canada, we used to have a cap of 80GB. And now even that’s been removed because of competition, lol.

I think India needs some thing or someone who will change the Internet over there. Till then, let’s just pray.

# ajayon 10 Aug 2005 at 3:53 pm
tata guys are cheaters, they are prompt in collecting the payment but fail to deliver the services. i had applied for new connection on 28 june 2005, till this day i m still waiting for the connection despite lodging several complaints with customer service dept.
over all tata SUCKS, vsnl was much better before tata took over

# Varunon 20 Aug 2005 at 11:51 pm
TATA indicom Broadband is Great!!!! who says it is pathetic…..guys plz check again and compare with other ISPs TATA indicom is the best!!

# Abhay Bhargavaon 22 Aug 2005 at 12:44 pm
Hi. I so agree to this comment - I have had a wonderful experience at the hands of the great Tata people, who are using this household brand to its deathbed now.

I got a connection for broadbvand after 3-4 weeks of waiting, and after 13-14 days o[censored]sage, it promptly switched off - obviously a line issue, since the DSL CPE at my palce cannot connect to the DSLAM. Called them on the 11th of August, and got a trouble ticket niumber for my effortsd with the assurance that someone will call me back in 24 hours. It is today the 22nd of August and no one called me back - however, I did try to call them again, and plea my case 3 times in this duration. To no avail - each time a trouble ticket number issued by a sweet talking call center executive who doesnt give a damn about me and my sorrows. I am entitled to escalation, but will I ever get it? I dont think so. I do not know how anyone so apathetic can be allowed to operate in our country, these people should be penalized heavily for every small error that they make, which causes suffering to the customers.

Also, Most amazingly, when asked what the reason for this downtime is, I was told that their operators have gone on strike and have cut the customer lines. This sounds worse than what I have ever gone through in my 25 years of life in this country. Someone should do something, maybe a PIL if that is applicable.

# Prashanthon 22 Aug 2005 at 2:09 pm
Well with regards to number of days to get a connection, I am 86 and still counting. I have complained at least 15 times and each time i was promised a callback from a senior executive.

# Azon 31 Aug 2005 at 12:31 am
Tata Indicom is by far the worst ISP on the planet… they take bad service to a whole new level!!!

took a connection in June… more than 3 weeks to install and that is just the beginning!

first they gave me a wrong login and email id - miss-spelt my name and then refused to change it and refused to accept their liability… and this despite the fact that i told the installation guy that its a wrong spelling - no problem sir just call customer service and they’ll change it i was told!!! once traffic is generated on the account they cant change it apparently - lost count of number calls i made and complaint numbers i got… you obviously cannot talk to a senior executive and their call center is full of !

it was a 500 mb limit plan and despite barely using the account - 500 MB was over in 3 days… you use the net for one hour for normal surfing and without downloading anything and you end up with a usage of 200mb - i have no idea how they do this!!!!

And obviously the link was down every second day!!!! then i get a bill of more than 2 grand for a connection which was down almost all the time and which i hardly ever used… they say i used 1.5GB!!!

then finally i was told come to our office and we’ll sort out every problem… so like an i go to their office… and as expected they simply refused to do anything… how does a wrong name spelling make a difference in your email id? is what i was told by one of their executives!!!only when i refused to budge without meeting a senior executive did a so called manager come down. he also refused to accept their fault - according to him the only option was to change the plan to unlimited 64… then i can get a new email/login id etc and the usage problem wont be there… so it was like ok fine… lets do it and get over with it. cleared all the dues and was told it’ll take 2 working days!

After a 100 heated calls and countless abuses and threats - it took them 4 days short of a month to change the plan!!!!

but now the bloody problem is that it still sucks - they say its 64kbps - but it just doesnt seem to work at that speed.

YOU JUST CANT WIN

in effect - i have paid VSNL over 4000 rs in 2 months (of which 1 month i wasnt here) for literally no service and my always on connection is still ALWAYS *&%^$ OFF

Somebody should drag these %^$#@*& to court!!!

any suggestions? are the others any worse?

# Rohit Kumaron 01 Sep 2005 at 2:34 pm
Greetings..

Well another little piece of info on the BroadBand service provides and their tricks!
it was the starting of the month of august… and the local cable-wallah came to collect the monthly fees(i guess most in delhi know the cable rates are hiked by another Rs:106/-).. he gave a letter for triband connection from tata… which i was very happy to see..i promptly said i want the connection as soon as possible.. guess what he refused to accept the connection request as he said he has a lot of pending customers!
Well to go deep into the crisis.. i asked on whose part is the delay being done? to which he replied that it was on their(cable-wallah) part!. i was told to keep calling the cable-wallah at every fortnight to know the status..!
so i gave up!
PS: i was also told tata guys put up a big box in our society so i guess i’ll be facing lesser downtime when i get the connection!

Another little report… in another society closeby airtel and mtnl have laid their underground wires.. residents are requested to remove hotwire/Sify/Tata connection within a months time.
Reson: Service providers except Airtel/Mtnl have put their wires going from one block to other.. gives a bad look to society. Airtel/Mtnl did their ‘under -groundwork’ .
Well i liked the reason but i hope this was purely from the management and nothing to do with airtel/mtnl guys!

Still waiting for tata to show up at my society! (Yes, i still favor tata over others, except airtel shows up)

regards,
rohit.

# Rajeshon 11 Sep 2005 at 3:17 pm
Hello Friends,

Awefull experience !!!

This is really shame !!! Big Rip off…Paying the fatty sum for broadband and not getting the quality service. Customer is running after the ISPs to get the work done. The blacklisted notorious brands are Tata Indicom another name of Dishnet, Hotwire, Sify & Speednet et al….. After reading all the above threads it has made evident that there is no ISP provider in Delhi who can take the veins. All are day light robbers. Need to kick their asses coz our hardcore money does not grow on trees.

I am on new Unlimited Airtel broadband connection for three days now, Had to make several calls to Airtel to get my new connection up. Not sure how good it will be. It was down yesterday for 2 hours and then luckily I managed to fix their problem. Lodged a complaint. On being asked the Customer Care Representative I was told that the problem would be resolved in 8 working days. As It was new connection still on trial. I was stunned, &^%%&%&%%&* should fix technical bugs before launching their services.

Pls flash your comments about Airtel ??? Anyone who is on the same boat….

To be continued…..

Rajesh

# Varun Anandon 13 Sep 2005 at 9:05 pm
i have been on the airtel 128 kbps unlimited download and uptime plan. the total down time i have had to face till now is about 1 hour in about 3 months. of this about fifteen minutes were for some DNS server issue at their end and when i had called them up they had promptly tld me that yes we are facing some issue and it would be resolved in about an hour. i tried in another fifteen minutes and ‘voilla’. the other issues had to deal with the power cycling of theier modem. reading on the internet i found that a DSL modem should be power cycled once a week. no issues since then and yes i have been getting speeds of 110-120kbps which i think are excellent. reading what other guys have to say i think i should really thank my stars…

# Srinivason 19 Sep 2005 at 10:00 pm
I am using Speednet connect in paschim vihar, new delhi.
They offered 128 kbps download connection which i get rarely. From past 4 days, i am getting 32 bytes pes second and even less. I need to refresh a site several times to get it finally. I complained 3 days back, and still there is no correction.

The help desk team is horrible and hopeless and i feel worst and i should say cheaters. They never correct the problems after so many complaints. when finally i bang them, they say you have never complained!!

The help desk number is most of the time busy or nobody lifts it.

I don’t know what should i tell them.

# Gauravon 20 Sep 2005 at 8:34 pm
Real Picture of BROADBAND in INDIA>>>>>

“We are No Where in terms of BROADBAND”

Indian ISP companies have lowest respect for the consumers !!! According to them all the customers are dumbheaded and whatever they wanna convey to the customer (call it an advertising or marketing gimmick), the customer will nod in acknowledgement. Supposingly they were earlier projecting 64Kbps as Broadband, and the cable service provider was giving us a ethernet cable connection with 10 mbps ethernet cable. Somehow the Government of India woke up and set the Broadband starting speed from 256Kbps (raising its level of definition to International Broadband definition). Its nearing to 1 year now, India still lacks proper Broadband plus the cost of the actual Broadband is still much high (24hrs unlimited) and tech companies are unable to provide a streaming Broadband access.

We still pay 1100 for 24 hrs, 128 kbps speed which is an ISDN connection in fact. 256 Kbps wud be very high by any standards compared to US (54 Mbps, 1 Mbit/s at a nominal rental amount o[censored]SD 20/- per month !!!
An example - 40 MB file gets downloaded in 40 secs !!!!!!!!!!

Is any INTERNET SERVICE PROVIDER LISTENING, LIVE UPTO THE INTERNATIONAL STANDARDS. We are providing the best of the software services to USA/UK, wherever you point out, but we are still living in a primitive age of internet.

A normal user still, cannot hear an online music or watch streaming HQ video files or live broadcast ( the minimum viewable broadcast wud be at around 85 kbps. But very few streaming stuffs are being broadcasted on this much speed. All of them require 256Kbps min.

An online MP3 song (with a crystal clear quality) requires min. of 128Kbps.

One more problem with these companies, supplying internet connections thru cable, the frequent power disruptions will make your life hell, as many have problem with UPS. According to the rule, all these service providers should have lowest of downtime or nothing. Like a Cell phone service or MTNL service, they should be up and running always. Which is not the Fact.

SO my conclusion, Internet in India is pathetic, worst, well below International Standards ( We are a Big Software exporting Country , 60% of outsourcing jobs come to us).

Lack of sensitivity towards Customers and higher price tag is a bottle neck to the spread of Real Broadband.

One more thing, NO one should go for Internet access thru GPRS, on your computer, by any service provider, you wont get a thru put speed of even 2 Kbit/s, you will have to wait for few seconds to let Yahoo page to open!!!

My views are based on my own practical experiences in India and abroad.

Thanks.

# Gauravon 20 Sep 2005 at 8:49 pm
To All users who have Airtel / Tata / or any service provider.

Do not go for an Internet connection package which mentions Data download usage limit (Like 1000 MB download package or 500 MB download package for some amounts of money.

Most of the service providers manipulate meter which measures the data downloading by the customer. It goes abnormally, and your data usage limit will be over too soon even if you have not downloaded any thing concrete.

Attentive and updated Customers like us can fix these service providers, to provides us the reliable services.

# sivaon 24 Sep 2005 at 3:56 pm
hi all net users,….
we r using HATHWAY lite way 1 regular plan…as per that we must enjoy 256kbps speed…and our download limit is 1gb per month…..we r paying around rs550(+100 modem) per month….our biggesdt problem is we never get the right speed….we r getting around 19-80 kbps…..we called customer care so many times..we got response too..but they cant rectify the problem…..wat i need to do i dont understand…..let me know how is AITEL BROADBAND connection..r they providing the speed they promised….thanks all

# G.Prabhakaron 26 Sep 2005 at 3:12 pm
Hi,

Please look at my experience with tata Indicom broadband internet.

I am working as a senior system administrator in a software company. This is the false cheating report created by Tata Indicom and charging us for that every month. For your reference I am providing the latest bill. Please publish this for public view.

We observed and found there is a “false internet usage report” showing in our tata indicom broadband internet my usage. When I checked with view details, Tata indicom is charging on our office holidays (Saturday and Sundays). Even my office is shut and nobody worked also my internet usage is reflecting on those days too. Tata indicom is trying to cheat the customers by burdening with false bills.

The report is reflecting internet usage on those days and they have also charged for that? I wanted to take this up legally. What is the procedure for this?

Thanks,

Prabhakar.G

# G.Prabhakaron 26 Sep 2005 at 3:15 pm
Cheating by Tata Indicom Broadband

# Azon 10 Oct 2005 at 2:10 am
go to consumer court man if you have time… sue the … i really wanted to but didnt get down to doing it… their service has improved slightly over the last month… one more problem and i am throwing their router out and giving airtel a shot!!! Tata sucks

# docelon 04 Dec 2005 at 3:11 am
Hi,

The following is PROOF of the “FANTASTIC SERVICE” offered by tataindicombroadband ::
They want payment for “Services NOT rendered” during 0ct2nd to date Dec 2nd. They have a “Server Problem” which has Blocked me completely. They have ‘Software ” problems and conflicts, which theyt dont understand and are unable to set right. They dont forward ” comoplaints ” to the concerned ‘Field Engineers’. The front End customerCare people dont understand the problem nor record your statement correctly.

I am BLOCKED by the VSNL server from myaccount, myusage, my_email. ?they have ‘Reset” my password without my permission or knowledge. This is like the Bank Resetting your ATM PIN No. without your knowledge.
The ‘Service Engineers’ send “Reports” of ‘action taken, All OK, without visiting my house!!!
They dont have the courtesy of answering my COMPLAINTS or my E-mails.
Now BILLING has “DISCONNECTED” me from my 8 week old “DEAD” Connection!!! for non-payment of Bills, when I have NOT been allowed to use the Internet, After suyccessfully “BLOCKING” me from my own account.

Now, I think they will “disconnect” my already disconnected connection again, since the next months bill is through.

docel/[protected]@eth.net

# docelon 07 Dec 2005 at 3:01 am
Further developments:
tataindicombroadband have successfully “disconnected” my twice disconnected connection again. This is some prompt and vigilant service indeed.
Also, TIB has shown Extreme indulgence in Billing for ‘Services NOT Rendered”,: They have posted yet another Bill !!
Now, I have been appointed as “BILLING Vigilance Officer”. I am answering calls from miscellaneous blokes from billing about
” were you at home at 7pm on 29th?’,
” Das says he called you. What time did he call?”
” Sir, Suhail has not called you but says he did. He did not call you at all no sir?”
” Sir, dont tell Deepak i called….”
Some of the guys (4) have become my friends: they asked for my personal no. and when I’ll be free….

These guys at Billing are now at CustomerCare and Tech Support with all kinds of stories. Unfortunately my Vox Recorder overflowed.
Guys, there is something wrong at TIB. It is now a VSNL-TATA-DISHNET AMALGAMATE. THERE ARE SOME SERIOUS IN-HOUSE RIVALRY AND BETWEEN DEPARTMENTS.
Why hasnt anyone sued tataindicom yet? I have seen hundreds of dissatisfied posts on the forums/Blogs etc.,
I am all for Suing TATAINDICOM for Dificient Service, Fraud and Negligence.

DocVenki

# aoberaion 29 Dec 2005 at 4:13 am
My experience with Broadband in Delhi….
I share the same experiences with everyone for Hathway, Sify, VSNL (Tata Internet Broadband). None of these is reliable. What is lacking is that they all ride on a very weak and unreliable last mile (which means the line which brings the connection to your home/office), whereas their network uses the more reliable Wireless or Fiber optics network from the service provider to their POPs in different territories. Airtel has a much better underground last mile but they take a long time to rectify the problem, but the failure frequency is normally low. What we require is the ISPs provide the last mile only through WiFi (hot spots) in your areas, or use copper on fiber optics , with so much fiber laid across Delhi and capacity being unused!!. The problem needs to be addressed by the ISP Association ISAPI and DOT (which has done a great thing by regulating tarriffs and bringing down the cost of Broadband, but not much to regulate the Quality of service which they lay down in writing in the SLAs . Again a question of good intention and poor planning and even poorer implementation. Till that time, we will go on suffering like this, and soon consumer forums will be full of complaints from harrassed ISP customers.I hope that ISPAI and ISPs and DOT is listening.

# Kishoreon 09 Feb 2006 at 4:14 pm
I have horrible expereince with Tata Broadband.

I am having Tata Broadband connection, I am from BTM, Bangalore.

I didnt have connection for a period of 35 days.And I got bill for that month.
So even if I dont have internet connection for complete month I still have to pay for that period.
I am still fighting them.I paid some(~2k)initial non-refundable amount, that was a trap.
Even if you dont have net connection, they will tell you that you downloaded 60 mb, 30mb, maybe some GHOSTS sitting there downloading on my IP address.

Customer care is not helpfull, they give you stupid sugestions. they put you on hold for long periods, so you get a costly phone bills, just now I paid 84 Rupees for a phone call to customer care.

If you going for TataBB you be ready get strange problems Modem problems, theif’s stolen Broadband Wire, IP conflicts, forcible donation to make Tata rich.

I strictly suggest not to go for TATA BROADBAND CONNECTION.

Kishore.

# Narinderon 10 Feb 2006 at 12:15 am
I was planning to go for TATA Indicom B.Band connection but after reading your comments about the best customer service…. I will never go for it.

Thanks for updating me about the pathetic service in advance. Thanks.

# Arun Nairon 19 Feb 2006 at 5:28 pm
Alas, i never thought of researching TATAindicom service before signing up for the connection and it “SUCKS”. It isnt working and the customer care department doesnt help.
I am seriously thinking of going to the customer court. If possible please send me the details regarding how to go about suing these bas****.
I am based in Pune.

# Ramanon 03 Mar 2006 at 12:36 pm
I wish I had read this before taking up Tata Indicom. Surely, just going through a couple of blogs here I see whole sets of commonalities. Tata
Indicom is the worst service provider because:

1) When one applies for a new connection:
a) VSNL does so called feasibility studies (which takes 5-6 days!!!)
b) If you happen to get a feasibility study done before applying,
VSNL again does a feasibility study when the application is filed!!!.
c) No one is reachable. No one picks up phones. No sales agents are
reachable after filling an application for a connection.
d) VSNL gives connection to you after a month (Sales commit a 7-15
days period!!!!)
2) When one gets a connection
a) The subscriber is impressed. (Only lasting for a day or two)
b) The connection goes down, subcriber files a complaint, customer
care promises a call back. Subscriber doesnt get a solution, doesnt
get a callback. Subscriber again calls back….Process loops.and loops..
c) Customer care/Technical staff calls back to ask if it is working, you
check, connection is working. You say thanks only to find after
returning to your PC the connection is again gone!!!. Atleast you can
sense the speed here!!!
d) VSNL charges for 1 month, gives a connection only for 5 -10 days.
e) Subscriber gets a account renewal message even if he has used
only for 1 day or 2 days. The technical team says, shutdown PC,
restart after 5 mins (restart router also). Poor chaps having a
bandwidth limited connection.

After numerous calls, I have given up (note all this is within 20 days of
experience) and decided not to let it take a toll on my health (considering
the heated conversations with the poor customer care fellow chaps) and
not to let my telephone bill go high..

GoodBye Tata Indicom Broadband!!!

# Nitin Jainon 08 Mar 2006 at 2:30 am
has anyone used Lingo Voip adapter with tataindicom ? I am having issues in getting Lingo phone service work over tataindicom broadband connection in Bangalore, India. any help would be greatly appreciated.

# Aashwanion 05 Apr 2006 at 12:13 pm
I think all of it is ok till the time you get services at the right time you need. My personal experience is all private players can talk big only, it seems they spend all thier money and energy in BRAND PROMOTION and when it comes to services they can work very well sitting in their cozy offices and this is what suits them. Their manpower does not take pain to provide solution they will provide an ear to listen to you but technology front they are still incompetent.
I feel BSNL/VSNL/MTNL are great not becuase they are government but they have infrastucture to support and it is BIG, well tested and used by good number and demographicaly too.

Thanks,

# MayankTon 10 Apr 2006 at 6:10 pm
I was going to get their connection today… thanks for the info

# Purnendu Bagchion 24 Apr 2006 at 10:52 pm
Hi, I am from Malad, Mumbai. I am using MTNL triband for last 1 year. I was thinking of swithing over to Tata Indicom broadband, but thnaks to all of you the negative feedback that I am getting about the service provider I am really scared to switch over. At least MTNL is providing a decent service at a reasonable cost. Only issue is that I will have to continue a landline phone which I dont use.

# sameer, Puneon 28 Apr 2006 at 10:48 am
the worst service from tataindicombroadband,pune.
these people do not know what is customer care.only knows sending bills from time to time and connection disconecting if it is late. you have to wait minimum 20 mins for customer care number. then once u launch the complaint then u will get false commitment that it will solve within 24 hrs. but it will not get solved within 72 hrs. and customer care executives plays the same cassete of what they taught. but nobody makes u courtecy calls or mail. if IT has made revolution the we have to make another revolution to improve the services.

# Jagdishon 02 May 2006 at 1:59 pm
Hii Friends, I am Jagdish from east Delhi…. Earlier I was using Tata Indicom broadband connection……. but it was pathetic. I dont’ recommend it to any one.. After using it for 5 months I got it disconnected.. I think I could hardly use it for 1 month..
Now I need to access the net.. I just dont’ know which to select from so many companies… Some of my friends suggested me to go for MTNL..
I would like to know your reviews over it….

Thanks
Jagdish

# Abhijeeton 11 May 2006 at 6:44 pm
Hi,

I have a exactly opposite experience with Sify. I will say it is the Worst Broadband ISP I have ever seen.

The SIFY contractor in our area (PUNE) does not allow other service providers to enter??? Where are we democracy or communism? The same operator has got BSNL Exchange and has given contact number of Airtel?

If he, himself is not loyal to his Business, how can he force customers to go for only SIFY and try to build monopoly of SIFY?

SIFY Is a broadband operator which was not having a single Postpaid plan??? A provider with no plan o[censored]nlimited download?? A provider calling it Broadband and allowing customers to download free only from 10 pm - 08 am.

I don’t have any other words to describe about Unethical and pathetic marketing strategy and service… SIFY is not match for TATAs… not for next billion years….

# Sandip Bhattacharyaon 11 May 2006 at 6:56 pm
Abhijeet, I never said sify was better. Take a look at:

http://www.sandipb.net/blog/archives/2005/03/05/the-sify-broadband-india-wide-sc...⇄
http://www.sandipb.net/blog/archives/2005/03/05/i-am-a-victim-of-the-sify-broadb...⇄
# Prateekon 17 May 2006 at 2:28 pm
hi,

i am facing similar kinds of problem with tata and actually thinking of going to the consumer court.

Anybody wants to join in the fight ?

Prateek

# Freak_in_the_hoodon 20 May 2006 at 2:28 am
Seem is racing ahead in tech field well according to newspaper…:) but actually were going back
Why not try airtel broadband or ? so far its good… with no hassle… and got great packages its cheaper then sify 256kbps unlimited by 300 rupees but don’t take mtnl nor bsnl they sucks
Actually they should be the cheapest one coz they are public org. but private player are cheaper and more feasible then them….
lets all march to TRAI office and complain about this
check www.tiscali.com for thier broadband and compare with indian one…
this is really a broad daylight robbery

# Freak_in_the_hoodon 20 May 2006 at 2:29 am
add” india” sorry for the error

# Neeraj Kumaron 29 May 2006 at 3:45 pm
Hi, I am late in checking this blog. I applied for TATA INDICOM BROADBAND on 24th April,06. They told me that internet connection will be configured within 10 working days. I waited till 15th May,06 and then i asked for the refund as i was not happy with the service and response. They said some executive will call you in another 24 hrs and i have called around 10 times and still i am waiting for their 24hrs to get completed. i think they are living in some another planet. They are hopeless and i think we shall go to TRAI office and file a complaint against them.

# Rohit Lakhanpaulon 30 May 2006 at 11:31 am
i want to join the ttat indicom call center i have exp airtel call center in chandigarh 1 year

# Anishon 02 Jun 2006 at 5:05 pm
Hi all,

I have been using MTNL broadband now from last six months and am quite satisfied with the broadband service and speed. However, the customer care service is pathetic. If you encounter any problem they have only one option to restart the Router.

I am planning to take V-data card for my laptop. The V-data card goes in to PCMCIA slot in your notepad and then you can be on wi-fi internet connection. It’s truely amazing.

BTW, if anybody is interested in puchasing a ADSL router (model DSL-502T), please feel free to contact me. You can have it almost on half prices. I am based in Delhi.

Please contact me on +91-[protected]. - Anish

# shrikanton 05 Jun 2006 at 10:58 am
IT SUCKS BIG TIME !!!!!!!!!!!!!!

DO NOT GO FOR IT,

# REESHI KANDHARIon 06 Jun 2006 at 9:05 pm
TODAY ONLY I DECIDED TO GO FOR BRODBAND SERVICE, AS I HAVE NO KNOWLEDGE OF IT SO I DECIDED TO VISIT SOME SITES WHO HAD CUSTOMER REVIEWS. YOU KNOW WHAT I HAVE DECIDED IS TO CONTINUE WITH MY DIAL UP CONNECTION. BUT THIS REVIEW HAS LEFT SOME QUESTIONS UNANSWERED:
ARE WE GETTING SECOND GRADE TECHNOLOGY?
DO PEOPLE PROVIDING THESE SERVICES HAVE FULL TECHNICAL KNOW HOW?
IS COMPANIES LIKE THESE DOES NOT COME UNDER 420 LAW?

# Benon 07 Jun 2006 at 6:15 pm
TATA INDICOM SUCKS………….they DONT give you the connection nor the MONEY BACK even after TWO MONTHS.
I paid 3.5K …….. imagin if 1000 subscribe ??????? and look at the INTEREST FREE capital the gain ????????? Am planning to sue those ç&“#@ once i come back to India

# Amritaon 14 Jun 2006 at 2:50 pm
Hi I’m Amrita from Bangalore. I’ve had an awful experience with Tata Indicom. They did not give me a connection but encashed the cheque for Rs. 2800 change immediately… I’ve tried talking to people all the way upto the managerial level who are not in the least interested to listen to customers’ grievances. It’s been 3 months… Are we dealing with CHEATS here… people who make false promises…? Anyways, the cheque was crossed and payable to the company. Hence it was the responsibility of the company to reimburse my money.

# Abhilashon 15 Jun 2006 at 11:14 am
Hi… Abhilash here from Bangalore - BTM. Welcome to the club guys! I’ve got a Tata-Indicom broadband connection myself and it’s been dead since May 11th. First it was a problem with the link and then one day the router just went completely dead. I called up customer service umpteen number of times and no matter how many times I told them that my router’s dead, they keep telling me that there’s some problem with the link! I really wanna sue the living daylights outta these guys, but I dunno how to go about it. Maybe a joint effort might prove to be fruitful! Guys.. If anybody out there is ready for a joint combat… Hop in!…

# Mayank Betalaon 16 Jun 2006 at 3:26 pm
Hi…Mayank from Bangalore. I have a similar story to Abhilash, so I won’t write about it. But I would like to go further on this. I am planning to go to the consumer court. I also think we can approach one of the news channels and give them this story. They will make a good newsbight out of it. then only Mr Tata will listen…cheers for happy times

# Vivekon 19 Jun 2006 at 5:51 pm
Hi,
I got a TATA INDICOM Landline[protected]Connection in October 2005. I asked for an Internet Plan, but they put me in single rate plan. The bill amount that came was 2000/- Then I asked them for 700/- millenium plan(Unlimited Download with 1 GB free download), then the next month bill which I was expecting to be within 750 came around 2000. Then I lodged a complaint.They claimed that I am in Single Rate plan and would call back telling .. I am billed accordingly..Then I asked for an itemized bill and even narrated them that my bill shows that i am in Millenium plan,then a person by name Vidhya called me and told me to pay 600/-, the units i used was 3998 units. The next month I was expecting around 750. When I got a bill for 6716/- They said the units was 2123 which means I have used 2123 MB of data transfer and after a discount of 1 GB , they have charged 5/- per MB and hence the bill is 6716.When I lodged a complaint back, they ignored my complaint. They did nt respond afterwards..My credit limit was just 1000/-, so i asked them why they did not intimate me in advance.After 2 months a person called Harsha ([protected]) contacted me. Then I asked Harsha for an itemized bill, then he called me to their office in Koramangala and I talked to the Manager Arjun then one more person showed the itemized bill it in the system . I asked them how they calculate how much usage I do per day and he saidas they said they could not get a print out of it.. I asked him how they calculate the usage, for which he said they system itself calculates, so my bill amount is correct.Then I asked them to give a break up of the bill in terms of how much MB I have used in a day. For which they said they would mail it to my e-mail id. Then after that there was no response from them.
After 2 weeks a person by name Arun from Tata Indicom called me and said that I can surrender the instrument if I am not using them. Then when he came to collect the instrument he asked me to pay 700 + 700 for 2 months as he said I used the connection.When I said no , he asked me to pay atleast 500/-. Then I asked him to produce the itemized bill with break up in MB and I would pay him immediately, he said he cant give it.This happened last month(May 2006). Now recently I got a mail from TATA INDICOM Legal Dept Sanjeev A Kumar for ordering me to pay 7615 as it is outstanding from December 2005. If I dont pay I have to face legal charges for non payment of the bill.This I find ridiculous, when my complaint about the bill payment is now over from their end , how could they send me such a threatining mail..Can anyone help me in how to proceed further. How do I approach the consumer court.

Regards,
Vivek

# Dileepon 20 Jun 2006 at 4:37 pm
Dileep from Rajajinagar Bangalore.

It seems we all have same stories of pathetic customer service from TATA. Although I am user of the broadband service right from Dishnet DSL days (about 5 years ago) I never experienced such oceanic standards of absolute discourteous services.

I lodged a complaint of link being down on 22nd of May ‘06, and since then it is just routine and umpteen number of calls to so called “customer service” wherein all you get to hear is some sweet talking robotic executive who absolutely cannot “service” your complaint.

Now I was just amazed when I simply put my pen to work to calculate the number of calls and duration of calls that I made to these , guess what, it was more than my whole month’s internet bill that i have already spend on making calls to these buggers, and still at the end of it I am still only waiting for my router to wake up, start blinking, and start giving me “the service.”

Anyone in Bangalore who wants to drag them to customer court and also knows how to go about, I am with you.

# Sudhamshuon 20 Jun 2006 at 7:01 pm
Hi Dileep

I am from RT Nagar,Bangalore. My connection is down since two weeks. I am trying to get some email ids of their higher level executives, regional managers etc and spam tem till they repond. If anyone has even a single email id of any higher level executive, please post it. It would be of some help.

# Ashishon 21 Jun 2006 at 11:07 am
I am facing same problems with Tata Indicom broadband!! Bloody [censored]s harrased me for paying in advance for connection! I paid for their 64 kbps line unlimited plan for 6 months in advanced.
They promiced me to give connection in 7 days. Now its over 40 days and still there is no connection. After a month r so, their engineer came and fixed up modem and line and asked me to convert my existing dial-up ID to broadband so I can get 50 mb mail box. So I did. After that both the accounts were locked for 2 days. I was not able to receive my regular business emails even on dial-up.
I fought with them hard, so they atlease started bak my dial-up account but till this date they have not activated my broadband connection, god knows why?
Their customer service is another issue. If you call up their service in Pune, it asks you to always call back as the wait time is 99% above 10 to 12 mins. If you still hang on, then after 10 mins there representative comes. Every time new one. So you have to repeat all the things again and again. Then all they do is to tell you that they have forwarded compaint and within 24 to 48 hrs, I will receive a call from their technical team. I never did.
I am so fade up witht them so I really used bad language one day and have asked them to cancel my connection, but till date there is no refund.
Now i am thinking of going to Police for fraud.
I did not know they are so pathetic!!!

I have reliance connection at my office and that is the BEST! Immidiate connection, 750 rs for 150 kbps , unlimited dl. Hardly any down time. dl speeds at 18 kbps. and v good customer service and we are provided with direct access to a corporate liason. I am to happy with them. I wish they put lines fast in my recedensial area!!

Guys, whatever may comes, dont go for Tata indicom!! Highly pathetic!!

# Sudhamshuon 21 Jun 2006 at 12:18 pm
I thought these cases were isolated, but looking at the responses here I am really amazed. The amount of calls that I made to the customer service and the time which I was on hold to get connected has resulted in a fat mobile bill from hutch about 1000rs more than normal.
The question is you can’t do anything about it as there is no law as such. Only option is to go to cosumer court.

# Anupamon 21 Jun 2006 at 4:37 pm
I am a 5 year old customer of VSNL in Delhi with id anupam.[protected]@vsnl.ne. When Tata Indicom guys contacted me for a broadband i agreed looking at there good services for the past years i used there services. But for my surprise

It took almost 2 months for them to give a connection.

The day they gave me a connection, there sever was not working leaving me unconnected for 7-8 days.

Finally I got the connection working thy gave me 512Kbps connection where i had requested them for 64 Kbps on & on Connection (suitable for home surfing)

Now the Manager here asked me to not to use the connection for 2-3 days till he changed my Plan

It took them another month to update my Plan.

Now the connection never works and I have to work still on the dialup

My telephone bill has risen exponentially as I use dial up and call there ‘pathetic’ customer care on a daily basis without any turnout.

I requested them to cancel all stuff and give me Id back which they are refusing.

Its total blackmail I am facing right now. I can’t get my 5 year old id back and nobody listens to my complaints. Any help in this regard would be welcome.

Anupam

Ps I am writing this on dialup only�, latest complaint no. 41743203

NEVER GO FOR IT ……………VSNL SUCKS!!!!!!!!

# Anupamon 22 Jun 2006 at 1:48 pm
To add they also dont give your mony back for the duration the connection is not used…ppl am still on dialup:(……….latest com. no. 41743203

# Shyam Agnihotrion 25 Jun 2006 at 12:23 pm
Hi

I had much bitter experience.My prepaid package for renual was not getting uploaded, hence I approached service provider, who took the serial No. of package and PIN and promised to restore internet service by evening. When I checked my account at home in the evening it showed Rs1/- only, inspite o[censored]nused services.Service provider raised his hands & gave Customer Service Number.When you call-up customer service, you get all recorded messages for hours but no one picks-up the phone. Going to consumer court may help in refunds. Inform if anybody is trying.

# Ashishon 26 Jun 2006 at 10:45 am
Tata Indicom is extreamly Pathetic. I have applied for the connection, 64 kbps line in first week of May 2006. They promiced me it would be fixed in 7 to 8 days. Its over 50 days now and I do not have the connection.
During this time, I called theie Service center many times. Every time the wait period was over 10 mins and I was asked to call back. But I waited and waited and finally got to talk to some one. After my immense cursing for 8/10 times, finally their engineer came and fixed up modem and asked me to convert my existing email ID with VSNL to broadband. So I did. Then he told me that it woulld be activated the next day.
Next day was funnier, I was not even able to access my Dial-up ID. So I comaplined again. Every time in the complaint, I got the same answer that somebody will contact me in 24 hrs. No body ever did. Again after fighting for 2/3 days, I got my Dial-up ID back, which is actually my business ID also. I missed on my mails for 3 days.
But still my broad band connection was not activated. So one fine day I lost my cool and really cursed them like hell and as them to cancel my connection and give my money back. They asked me to use proffessional language. But I threatened them to go to police. Then one fine day, my broadband plan was activated, even when I dint want it. I thought that I might use it if its activated anyway. But from that day, DSL light on modem never came up and i still am not able to connect nor do I have my money back.

I havent seen such a worst service in my life and I am seriously thinking of going to polce as they have taken mney in advance for 6 months.

# RVon 28 Jun 2006 at 1:59 pm
I’m having the same experience in Chennai as well. My broadband connection was done since 10th june 2006. I’ve been complaining to the customer care centre and during every call, the automated voice will say “All our executives are busy, please wait”. This will go on for about 10 minutes. After that, the so called executive will ask me the details and say that he / she is really sorry for the incovenience and it will be set right in 24 hours time and will be given a complaint number. Till today 18 24 hrs have passed and no action has been taken. The tragedy is that every alternate day, somebody will call me and enquire whether the connection is working!. Since, i have very little time to look into the matter, it goes on and on
The service and speed are abysimally low and pathetic!

# Anupamon 28 Jun 2006 at 10:11 pm
This is for those who still have little faith left in these [censored] I am still on dialup with the same complaint no.[protected]Since 19th June)

# R S Guptaon 03 Jul 2006 at 11:13 am
Sandip,

First I must thank you, for creating aplatform to share our experience, so that we may try and save otheres.

My experience is similar as yours. Only dates are different - paid them on 11th June, then chased them for 7 calender days to ultimately get the connection up on 25th June evening. Mind you Tata Indicom has been more efficient than some of the MNC Banks to get the money/payment collected.

Today it is 9th day from the first time I had registered a complaint, and still, funnily enough Customer Care keeps on saying that it will be resoved within next 24 hours.

However, I have put the matter under a consumer forum solicitor’s attention, and would try & put some lesson-orientation for the otherwise non-professional, non-committed, insincere Tata Indicom service support.

I really wish, that even my enemy does not book Tata Indicom broadband at Delhi.

It is amazing that this organization, which is supposed to be run professionally, does not respect service level agreement, in the year 2006?!!!?!!!

# Anupamon 05 Jul 2006 at 4:56 pm
My net finally worked today (dont know how many minuts/hour/days it will work the complaint no. was[protected]on 19th june) and today is 5th July so around 16 days its takes for these guys to correct it.

# Gangal (Pune)on 10 Jul 2006 at 7:55 am
I also have bad experience. vsnl does not any attention to your complaint. My paid amount has suddenly gone down by more than 1ooo Rs. I am unable to open usage account. After sending mail, there is no reply. It is impossible to contact the office on phone.
I think all o[censored]s should try to take some action against Tataindicom.

# a.bhaskaron 10 Jul 2006 at 1:22 pm
Hi,
Forget their Internet connection even their Teleservices is pathetic.i had taken their phone connection,we had six numbers in our A/C.We needed to get it transferred to Dadar from Andheri.The Executive who spoke to us said it will be done in 48 hrs.
Their technical person came and pulled the lines till our office from their hub on the ground floor.That was the last we saw of any person from the company.for the past 15 days we are just giving complaints and are being reassuredthat our problem will be solved in the next 24hrs.Nobody from the company has even bothered to call up and check on us.
I believe they are taking advantage of the outsourcing as all the complaints go to the call centre and there is no way we can interact with the company people.

# Umeshon 10 Jul 2006 at 6:45 pm
I have had Tata Indicom for nearly 4 years - including the Dishnet DSL days. The above stories sound like mine with different dates. I have had so much trouble in the past three months I hate them from the bottom of my heart. Lets not take this lying down. Lets unite and screw this people. I am sure they are bothered about their share prices. We need a strong voice. Guys lets unite. I am all for it. Wherever you are in India (I am in Delhi), we face the same problem. We need to work together as a team and go to the consumer court and drag these out. Dont ignore it.

# Umeshon 11 Jul 2006 at 10:34 am
Its the third day and I haven’t received a call from anyone. Noone’s bothered about what’s happening. Tata Indicom is going to dogs.

# praveenon 11 Jul 2006 at 9:54 pm
hi all,
i read all the comment of tata indicom BB. My experience with tata is very good. this is my fourth bill which i will be paying by 15 of this month. since four moths i suffered only 3 time. for each time connection was down for 3 days. and i got down time for that also.

i understand that there r lot of people having problem with this connection. but tata have lot of customer base and customer care people r very less to take care of problems. still i could say that there r lot of cust those how r availing this service continuously.

to register a complaint apart from calling custmer care there is other ways also. you need to log on to myaccount section of tata indicombroadband website and there is a tab called contact us and in that page you will get register a complaint link.whenever you register a complaint you will get a complaint number.

this is the best ways since you can avoid phone bills for calling custemer care and you can avoid lot of time holding the reciever to get connect with customer care. and you can type complete description of problem in that register a complaint page .

regards,
praveen.
# vivekon 13 Jul 2006 at 9:36 am
tata indicom sucks (even in bangalore). the back end team is insensitive and irresponsible. they never care to call the customer and happily close the complaint to maintain their SLA. i will prefer to stick to dial up rather than opting for tata indicom broadband.

# Anasuaon 14 Jul 2006 at 5:25 pm
One more story - I applied for Tata Indicom connection on 22nd May, Money was taken and debited by 2nd June. Today is 14th July - no connection is given till now. Every time I call up like parrots the call centre employees say”I apologise Mam”, “Whats your complaint number Mam”, “What is your contact number mam” and finally”give us 24 hours we will resolve the problem”. Thats the end - the same conversation I am having every evening with the CCC employees.

The person who came and contacted and collected the money is now switching off his mobile or if he recognises my voice is switching off.

I have decided to move to the consumer court but can anyone tell me / guide me where is the starting point for the same

# satya jyothion 15 Jul 2006 at 10:55 pm
i entirely agree; in bangalore too the tataindicom broadband services are pathetic. my broadband connectivity is non-existant for a month now. the customer service cell is atrocious. firstly it is ot reachable. if at all you succeed in reaching them you hear only recorded message informing you their sevice executives are so busy they cannot take your call put please hold on and listen to their crap about how great tataindicom services are.

# Sunnyon 17 Jul 2006 at 5:07 am
Hello

I am a computer engineer myself. Working for India’s top most IT Compnay. Have installed and designed multiple networks.

I have used satyam broadband and spectranet. Satyam is the worst broadband service ever. Satyam dealers try to rip you off . The satyam as a compan never pics up the phone itself. I call it wombat waste of my times and brians.

I applied for Airtel Broadband. It was a good service when they started. However here is the real picture of Airtel Broadband. But things are getting worst

Plan unlimited - Rs 699 a month 128k
You get speeds around 10-12k download. At peak hours the speed go as low as 8-9 k. When you call Airtel broadband they will say that the speeds are not slow as they have a minimum commitment level of 64 k!!!!! which is shocking, They advertise speeds 128 k. The service level should not fall below 80% but the level 2 team and the hopeless engineers that visit the house dont have a clue they all say if you are getting a download of 8 k or above then the speeds are according to the plan.
For christ sake I was getting 6-7 k download on dial up then why i need broadband!! Finally I upgraded to airtel 256 k service and I was provised I will get better speeds. Here is the true story about the 256k service

Plan 999 Unlimited- 256k speed
Now I was promised that the speeds will not fall below 128 k !!! Mind you this is 16k download. Here are my speeds and application results
Downloading at peak times 13k downloading at non peak times maximum of 16-18k which disgust me as a customer. My ping rate as high as 900 ms. After a million phone calls to Airtel they finally managed to install a E1 in my area. Ping rate improved, however download rate has not improved. I called what they call the knock (server room ) they claim that there is no issue with speeeds. I have taken multiple screen shots of Airtel and I wish I could drag them to consumer court . They are now charging me for the service for more then 1 year failing to meet the minimum commitment level. The irony of the story is I am not able to find a better provider then Airtel in India and where I live.

PS: If the country is ruled by old farts like v.p singh, Mr laloo ( a complete idot) or even Mr Vajpayee….mulayam sign yadav or even todays Mr. Manmohan singh (he would be the one i respect most) However he has failed to make any difference. We are not going to see any changes in this country, We need some eductaed open minded fresh blood in politics who can make changes, who can bring some civic sense/ commen sense to india. Other wise no matter how fast our economies grow we are still a bunch o[censored]gly cities where garbage and cows lies on streets and stry dogs.
One thing can only change this country that is revolution and standing up for ourselfs and respect humans way before religion.

Another PS: Common wealth games are coming we have the most pathetic infrastucture in the entire world and govt has spent million of ruppes building a Akash Darshan Temple!!!!! WTF!! EDIOTS WHAT ABOUT SPENDING THE [censored] money on making a good sports complex bringing new technologies to give our sportsmen chances of doing better.

# Karthik Makamon 18 Jul 2006 at 4:58 am
Hello,

I had a gut feeling that I would find a thread like this on the service of [censored]ing Tata indicom broadband.

My internet is completely down since July 01 and their support staff really suck. They simply say work is in progress, I will get it up to my higher ups or I will make sure some one will call you. No one calls nor any update.

I am really frustrated with thse people as this is the 2nd time I am having trouble. In April, it was down completely for 20 days. I dont have any other decent service provider in my area (kumara park west).

I dont know how to deal with this SH**. ITs still down. Please suggest something guys!!!!

# Sunnyon 19 Jul 2006 at 11:52 pm
we need a good ISP in india, who can bring dreams of 24 mb speeds and higher.Dream LLU. Indian ISP are as crap as indian govt

# Rickyon 25 Jul 2006 at 6:08 pm
I sympathise with you all, and I also have great tales from Tata worthless service. They donot have a toll-free number, even though everytime the call center person says he/she is in Pune. My broadband connection has goes down many a times in the past few months. So, calling customer care from Delhi, I pay for local call lasting at least 20-30 mins costing me about Rs. 30-50 everytime I call, AND the company reroutes my call and incurs STD charges too. What utter foolishness on their part!
They haven’t listened to me to enable a toll-free number for their customer service, unless I am missing something. Moreover, they don’t have Internet bill payment system and can’t bill my credit card over the phone. So, everytime, I have to go to their office or find an ICICI ATM, write a cheque, drop it into the drop box and hope that my bill will be credited correctly.
I also have a dial-up connection from Tata, and while renewing the plan, the website just did not show up the Serial and PIN number required for renewing the plan. I talked with Customer care many times and they assured me that an email shall be sent “Soon”. Well, its been a month and a half, and still no sign of my email, despite reminders from my side and daily email to their customercare…… PATHETIC!!!

tataindicom wi fi — took 4 months rental without proper connectivity

Hi Mam/sir,

I got tata indicom wi max. connection. i paid 4 months rental. I could not connect to the net from the day 1. I will get the connection for 2 min and soon it will be disconnected.Also they have taken the money for that month before i used it for the entire month. they initially told me that it is a post paid but they have taken it before the month starts. they have not provided the connection nor the service. when i called the customer service department they put me on hold for near about half a day and finally they could not resolve they told me that they will be sending an agent. but i did not receive any response from any side. also the very next day i called on feb 3rd of 2008 and they again said they will not repay the money . when i asked them to take the installation charge and return me remaining amount atleast 2 months rental. they refused. when asked them to connect to manager they refused. proper action has to takn so that others will not fall into this kind of trouble.I feel the business is cheating pele even if they dont have proper infrastructure to provide the connectivity en services they are trying to chat the people asking for more advance and not repaying back

I have used almost all the connections available and my verdict is: Except Airtel, all other service providers are running their business for name sake. It is a pain to use their service and interact with their incompetent customer care / technical team (if having any). Just go with airtel if you need peace of mind.

One of the most horrible service providers I have encountered. They took an advance rental for four months and the connection did not work for Initial 55 days. All the credit that gave me was for one day when I had registered a complaint. According to them my connection had started working in 24 hours of filing complaint. I think they have the worst customer complaint management system

Tata internet net down last 15 days.Wat is the action for this complain.You take action for thiscomplain or not .Pls do need ful.

Tata internet is downlast 15days. I alredy locked complain in Tata 2 times.The complaint No are 5974710 & 6112320. No reply from u for this complain. Wat can i do. Pls take action for this matter.
Do nees full work.

RESPECTED SIR,

SIR I AM USING TATA INDICOM BROADBAND CONNECTION PAST 5 MONTH MY LOGIN ID [protected]@vsnl.net
PAST 45 DAYS I AM FACING LOT OF PROBLEM IN MY BROADBAND CONNECTION CONNECTION LOST FOR 2 TO 3 DAYS CONTINUESLY .EVEN I RECIEVED 26 DAYS OF DOWNTIME CREDIT FOR MY CONNECTION LOST FROM TATA BROADBAND CONNECTION.AND I PAID THE ADVANCE AMOUNT FOR 5 MONTH.STILL I AM FACING THE SAME PROBLEM AFTER MEETING TO THE HEAD Mr SARVANNA & AREA MANAGER Mr.SARAT IN CHETPET OFFICE.

PLEASE SUGGEST ME WHAT I HAVE TO DO FOR THIS PROBLEM TO BE RECTIFY EVEN BECAUSE OF THIS CONNECTION LOST I LOSS MY MANY BUSSINESS PROPOSALS INCOME.

1 HOUR OR 2 HOUR IS SENCE BUT 2 DAYS & 3 DAYS CONNECTION LOST IS TOTALLY NONSENSE.PLEASE HELP ME.

THANKS

REGARDS

BKISHORE KUMAR
CHENNAI
CHOOLAI AREA
[protected]

Every day I am facing the same problem that internet is not working. I called your call center and they asked me to do some changes then its works this is happing every day.
I request please look into it ASAP.
Login ID : vinod.solanke

Thanks

Tata Indicom Broadband — Service level is not up to accepted level but still sending full bill

Dear Sir,

I am using Tataindicombroadband service from past two years but they, even in starting also their service is hopeless but after giving complaint to TRAI they improve little bit, but now days from past one month their service is not available for 6 hours per day due to their company problem some server got down something like that I receive this feedback from their customer care then why they are charging the fill bill if their service level is not in accepted level out of 4 blocks of the day of 6 hours. And when I asked their customer care to discount the bill against the unavailability of the server for 6 hours per day. They are saying that discount can be only given if the server outage is 8 hours. Why they blady say like this then what about the consumer rights …? It means they these kinds of policies are made to cheat the consumers this is not acceptable.

I want your department to do some thing in this regard.

With regards,

Birender Singh

Hi

You are rightly said, TATA Broadband, tata Customer care and their service is worst to the core and affects the business and purpose of having Tata broadband is totally waste. everyday i am experiencing the problem and calling the customer care but of no use. we ahve been fooled and my business is afftected lot. please dont take TATA broadband please

i put tata indicom internet connection ...usb modem before 4 days

iam having some problem with net.

so far i see 2 types of problems.

1.tataindicom dialer.exe has encountered a problem, sorry for the inconvenience.

when that comes, internet just disconnects.i cant do anything.i called customer care.the ytold me to reinstall driver.i did ..eventhough that same thing comes sometimes.but when i restart my system.its frm starting and net is working.so how many times iam going to restart like that if that comes again and again.

2.generic host process for win32 has encountered a
problem, sorry for the inconvenience.

for this also ...same result as i mentioned above...net disconnects and when i restart my system.its frm starting and net is working.

how can i solve it????????????

Tata Indicom Broadband — NETWORK ADAPTER DAMAGE

hi,
I am using Tata indicom broadband connection since last 5 months,
one day when i was connected to broadband there was electricity fluctuation..
leaving network and wireless adapter not working and also my DVD ROM become unfunctional...

is it due to broadband connection?

how to solve " tata indicom dailer generic host process for win32 has encountered a problem, sorry for the inconvenience."

We are not receiving mails in our email-address: nivasfabs
but we could able to send the mails. So kindly look into this and resolve the problems at the earliest

TATA Indicom — TATA INDICOM - EXCESS COLLECTION OF RS.1000/- FOR MY RENEWAL!

FOR MY RENEWAL OF INTERNET CONNECTION, EXCESS OF ACTUAL RENEWAL CHARGES HAD BEEN DEBITED FROM MY ACCOUNT. FOR MY THREE MONTHS PACKAGE, ONE OF THE AUTHORISED PREFERRED DISTRIBUTOR HAD COLLECTED A SUM OF RS.3, 403 INSTEAD OF ACTUAL AMOUNT OF RS.2403 FROM MY CHEQUE DATED[protected] WHICH WAS PRESENTED TO CANARA BANK TNAGAR BRANCH ON[protected] FOR REALISATION AND THE SAME WAS CONFIRMED TO HAVE BEEN CREDITED IN THE SARASWATHY AGENCIES ACCOUNT BEING OPERATED IN CANARA BANK.

WE'RE EXTREMELY SORRY TO POINT OUT THAT WHILE PRESENTING CHEQUE, IT COULD BE
RECORDED IN PAYMENT CHELLAN AS RS.3403 INSTEAD OF RS.2403, BEING THE ACTUAL RENEWAL CHARGES PAYABLE TO VSNL NET CONNECTION.

THIS IS UTTER NEGLIGENCE ON THE PART OF THE TATA INDICOM'S ABOVE AGENCY WHILE
PRESENTING CHEQUE WHICH HAD RESULTED IN EXCESS PAYMENT FROM MY ACCOUNT!

INSPITE OF MY REPEATED REQUEST, NO TANGIBLE ACTION SEEMS TO HAVE BEEN TAKEN AT THEIR LEVEL FOR REFUND OF MY RS.1000/-
INSPITE OF THIS, WE HAD TO AFFORD OUR MONEY BY CALLING TO THIS CUSTOMER CARE
(WHO REALLY NEVER CARES ABOUT A CUSTOMER TOO!)

I AM STILL WAITING FOR THE REFUND MONEY!

ONE OF THE MOST WORST SERVICE THAT I HAVE EVER SEEN!!

TATA INDICOM!-- GOODBYE TO YOU!!-- NEVER AGAIN...

wuauclt.exe

Yes, we also facing these 2 problems

1.tataindicom dialer.exe has encountered a problem, sorry for the inconvenience
2.generic host process for win32 has encountered a problem, sorry for the inconvenience.

and the 3rd thing is that the bottom (Start menu etc..) of XP window is shaked and changed like windows 2000 suddenly and then regained.

So Initially i suspected for viruses and so formatted my PC and also put the security patches from http://www.microsoft.com/downloads/details.aspx?FamilyId=2996b9b6-03ff[protected...⇄

But nothing is worked. So kindly forward if any solutions found.

My name is Maria and i have been using tata indicom broadband connection in Chennai since this month.
On the 13th Jan 2009, i had registered a complaint (number: 8438932) for which i followed up three or four times and the response that i received was also not satisfactory. I followed up this morning(26 jan 09), only to discover that my complaint had been closed after 14 days without the problem being rectified.

I have paid for 4 months of connection and my money is stuck, nearly 5000. Tata indicom has been a waste of time and money along with the pathetic and fraudulent service.

i am also using tata indicom dialer, modem, but i dont get the proper response. after using it few minutes, the net gone followed by icon ...windows encountered problem, send, , , dont send, .

inter net not working

TataIndicom — Link Problem Not solved even after 6 days

This company is the biggest cheater in Internet Now a days. There Internet service is Worst In fact if you have a problem there local engineer will try to extract Money from you. There senior person even Nodal officers are equally Shameless People. They will not listen you.

Avoid this company . Avoid this company.

customer care

Sify Broadband — Bad Connection/ Low Bandwidth

Dear Sir/Madam,

I am a resident of Ambernath(East), Thane, Maharashtra.
I have taken a 256kbps unlimited plan from Sify Broadband. I paid 1200 non-refundable installation charges.

But still the connection was just useless. There was no connectivity at all for next 8-9 days. I complaint frequently to my dealer, the assured me that it will be rectified soon. But that very fine moment never came..

And i am still suffering from the same problem. I have been complaining to Sify customer care also, but no action is been taken till now..

Now i am fed up of this service, and want to discontinue with them..and get my money back..
Please help me out at earliest..

tata indicom wirless internet connection — billing in discconected period

I have purchased a wirless tata indicom connection [protected] in april. from last two month i am not paying my bill, they had discconected my connection on 11 september but now in new bill they are charging from 11 september- 3 october plus two monthe. hoping for the needful.




Mob [protected]

TATA INDICOM. Broadband connection — False promises made by TATA Indicom's executive

Hi,

My name is Amit Giri (user name amit.[protected]@vsnl.net) & i am new customer of TATA Indicom availing its broadband services from last 15 days.This is to bring to your notice that i felt cheated when i saw the auto generated bill statement from TATA Indicom.

Mr. Virender Sharma(Contact detail:->[protected])who approached me for this connection, has told me that he is having a waiver plan(on 384 infinity) in which ,if i pay monthly rental of 3 months in advance i will be getting another 3 months of subscription absolutely free.

In addition to this , i paid him 1000(cash) + 2103 (By cheque).But it seems that cash amount is not mentioned in my Bill statement.Now the question is whether the amount is not deposited or the statement is showing wrong data.

He told me that there will be no installation charges & any hidden cost associated with it.But it seems all the promises that he had made on the behalf of tata indicom is all FALSE.

After getting cheated i felt that i should approach CONSUMER COURT! but first i would like to file a complaint against this guy & would like the company to promise me that such frauds will not going to happen with any other customer.


Hoping for reply!!!.

Regards
Amit Giri
[protected]
(A cheated customer of TATA INDICOM)

tata prepaid broadband — non provision of free f secure antivirus subscription for one year

the company had made an offer on its web site that on renewal of surf 15000 a prepaid broad band connection,one yr f secure antivitus subscription will be provided free
accordingly i have renewed my subscription in the month of oct 09 but till date the said antivirus subscription has not been provided to me
the co did send a link to trend antivirus costing 700 which was also invalid
the offer was for f secure costing 1500
pl help
shiv
[protected]

Tata Indicom Broadband — False Unlimited Download claim

I am paying nearly 3000 Rs for an unlimited download plan from Tata indicom. One day they called me and said I have reached my download quota and I should upgrade to higher cost plan. Upon asking them about "unlimited" plan, they said every plan come with a quota and there is nothing unlimited about any plan. Upon asking why are they advertising so, the person did not have an answer but had the guts to say my connection will be suspended. I went to the Tariffs on www.tataindicombroadband.com to check but never saw anything on the quota. Every where they were highlighting Unlimited. In a fine print they say about fair usage policy but cannot get any info on it. This is a pure case of false advertising.

Hi,

Greetings from Tata Indicom!We are really sorry for the inconvenience you had to go through because o[censored]s.

We would earnestly request you to give us a chance to rectify our issues and serve you better.

To be able to do so, can I request you for a number or an e-mail Id that we can get in touch with you on? Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in

Thanking you

Customer Care – Tata Indicom

29 September 2009 21:02:34 : SMS received from TataIndicom Chennai Message Center [protected] Clip :[protected] Balaji [protected]
30 September 2009 15:25:10 : SMS received from TataIndicom AP Message Center [protected] Clip : TA-AxisBank AxisBank 1800233
01 October 2009 13:21:41 : SMS received from TataIndicom AP Message Center [protected] Clip : TM-SURENDRA SMS : 53030
29 Septeber 2009 11:02:06 : SMS received from TataIndicom AP Message Center [protected] Clip : TM-BADKAL87 Seema Trikha BJP
03 October 2009 19:33:11 : SMS received from TataIndicom Mumbai Message Center [protected] Clip : TM-OLDFBD89 Kamal Aur BJP
03 October 2009 21:16:51 : SMS received from TataIndicom Mumbai Message Center [protected] Clip : TM-TIGAON90 Kamal Aur BJP
08 October 2009 22:16:16 : SMS received from TataIndicom Karnataka Center [protected] Clip :[protected] DNAinfoonline 62222222
12 October 2009 18:20:53 : SMS received from TataIndicom Mumbai Center [protected] Clip : TM-MAPSKO [protected]
14 October 2009 13:46:10 : SMS received from TataIndicom Mumbai Center [protected] Clip : TM-Inv.Clnc SMS 54999
14 October 2009 13:49:20 : SMS received from TataIndicom AP Center [protected] Clip : TM-CAPITAL Renu [protected]
15 October 2009 16:42:02 : SMS received from TataIndicom Mumbai Center [protected] Clip : TM-JKM Renu [protected] SMS 56070
21 October 2009 15:34:38 : SMS received from TataIndicom Mumbai Center [protected] Clip : TM-CAPITAL Harish Goyal [protected]
25 October 2009 20:20:58 : SMS received from TataIndicom AP Center [protected] Clip :[protected] MAX Tata Broadband [protected]
26 October 2009 15:45:12 : SMS received from TataIndicom AP Center [protected] Clip : TM-GoDirect GURANTED [protected]
26 October 2009 20:35:18 : SMS received from TataIndicom Karnataka Center [protected] Clip :[protected] MAX Tata Broadband [protected]
06 November 2009 15:45:50 : SMS received from TataIndicom Karnataka Center [protected] Clip : TM-Inv.Clnc Akshay [protected]
13 November 2009 08:22:30 : SMS received from TataIndicom Chennai Message Center [protected] Clip : [protected] DNA Infoline
23 November 2009 11:33:48 : SMS received from TataIndicom Karnataka Message Center [protected] Clip : TM-ESTATES [protected]
25 November 2009 09:58:52 : SMS received from TataIndicom AP Message Center [protected] Clip : TM-AIM4Seva [protected]
27 November 2009 10:23:39 : SMS received from TataIndicom AP Message Center [protected] Clip : TM-Picnic [protected]
08 December 2009 10:49:42 : SMS received from TataIndicom AP Message Center [protected] Clip : TM-InvClnc [protected]
26 December 2009 18:35:17 : SMS received from TataIndicom AP Message Center [protected] Clip : TM-JIGSAW Dilli Haat [protected]
31 December 2009 12:44:40 : SMS received from TataIndicom Chennai Message Center [protected] Clip :[protected] DNAinfoline[protected]
21 January 2010 19:49:30 : SMS received from TataIndicom Message AP Message Center [protected] Clip :[protected] DNAinfoline[protected]
02 February 2010 14:37:30 : SMS received from TataIndicom Message Mumbai Message Center [protected] Clip : SHIMLA [protected], [protected]
08 February 2010 14:16:35 : SMS received from TataIndicom Message AP Message Center [protected] Clip : TM-TSOLDIER Tech Soldiers [protected]
09 February 2010 11:09:39 : SMS received from TataIndicom Message Mumbai Center [protected] Clip : HAMPTONS [protected], [protected]
10 February 2010 13:34:22 : SMS received from TataIndicom Message Mumbai Center [protected] Clip : Inv.Clnc SMS 54999
11 February 2010 14:19:39 : SMS received from TataIndicom Message Mumbai Center [protected] Clip : SHIMLA [protected]
11 February 2010 14:19:39 : SMS received from TataIndicom Message Mumbai Center [protected] Clip : SHIMLA [protected]
11 February 2010 22:57:39 : SMS received from TataIndicom Message Karnataka Center [protected] Clip :[protected] Balaji [protected]
15 February 2010 19:54:19 : SMS received from TataIndicom Message AP Center [protected] Clip :[protected] [protected]
06 March 2010 23:15:59 : SMS received from TataIndicom Message AP Center [protected] Clip :[protected] Travel Port Balaji [protected]
07 March 2010 20:31:42 : SMS received from TataIndicom Message AP Center [protected] Clip :[protected] [protected]
12 March 2010 09:32:21 : SMS received from TataIndicom Mumbai Center [protected] Clip : TM-b.o.p. SMS BOP to 53030
16 March 2010 16:17:52 : SMS received from TataIndicom Mumbai Center [protected] Clip : TM-Estates [protected]
17 March 2010 15:26:24 : SMS received from TataIndicom Mumbai Center [protected] Clip :[protected] Banaras Fab [protected]
17 March 2010 17:13:14 : SMS received from TataIndicom Message AP Center [protected] Clip :[protected] [protected]
18 March 2010 23:06:46 : SMS received from TataIndicom Mumbai Center [protected] Clip :TM-HMPSER Hyundai HMP 41678352,[protected], 79

REVOLUTION HOME 512 KBPS — IRRESPONSIBLE CUSTOM CARE

YOUR CUSTOM CARE PEOPLE AND INCHARG IS IRRESPONBALE,AND ARE VERY CARELESS,NEVER GAVE SERVICES ON TIME,HOPELESS SERVICES,SPEED ALWAYS LOWER THAN SAID, WE HAVE PAID 6 SIX MONTH ADVANCE WE ARE HEPLLESS,

Tata indicom Wifi — not Providing services

Hi,
we are using Tata WiFi2.0 Internet Connection from past 1 Year but [sep-20-2010 onwards nearly 30 times we gave complaint] to Customer care that Unable to Acess Internet Connection[Limited or No Connectivity] Problem,Till now No one helped to solve this issue.whenevr we Contact Customer care,they will say Apology for Inconvience but no Techical People came and solved issue.

hey i am also using its a common problem if you use TataIndicom

tata indicom CDMA 1×USB MODEM SOFTWARE

I need to software for tata indicom cdma 1×usb modem

I know.. this is the worst service. But money matters !!!

Ratan Tata

please new plane std card

please new plane std card

Sir,
I have a recharge with 2000 Rs for five years tata to tata free .My question is i want to call 50paisa or 49 paisa for other phones.which way i have to take the card.(for not destrubing for 5year tata to tata plan) .is there any option for me...or not...?

Another Question is i have to take life long connection RC:149 offer is there or not?

Plz send me replay...

sir

I am Getting Hello Bol SIM card new Connection date-27/1/09 I am Submitted my Whole document to the delers at the time purchasing sim card. from 27/1/09 to till date my sim card is not activate i am also talking with customer care they told me you do not submite the document & i am asking the deler then deler said 1.document submit kiya hai ho jayga, 2. aaj sham tak ho jayega 3. chalu ho gaya hai. this type of answer getting from deler. my no.[protected] this no. is not activated. so please confirm all details & activate my card. & that type of deler co. do not give delership bcoz it is the loss of customer. so as early as possible give me the favorable results from you.

TATA INDICOM VDATA CARD — overcharging

i purchased a v-data card frm tatindicom the plan wqas unlimited and the maximum bill wa suppose to be rs 700 fr two months the bill was ok and there after the bill came as rs1400 no clarification has been rcvd till hdate and no comm comes but when at times coollection agency calls then no detail is avb with them that either it is ph or v- data card , pls take immd action


with bst rgds

Dr v.n.khanna

Tata Indicom Vdata Card — harassment calls

HARASSMENT CALLS
I have purchased a Tata Indicom V Data connection for my HP Pavilion laptop against a scheme offered by HP by paying Rs 3300/-. My Office is in the basement . I was told by the Tata Indicom representative- Mr Navin Gupta holding Mobile No: [protected] that it will work in the basement . But he has given a wrong information, the V Data connection never worked in the basement and i have been making their bill months without any facility of internet . So I disconnected the TATA Indicom Phone No: [protected] vide Tariff plan V Data Plan 99 vide Request No: 65808743 on 21/3/2007 and honoured the last bill dated 9/3/2007 of Rs 560/- vide Ch no: 847085 of Oriental bank of Commerce.The payments that I have made with no utilisation of Internet is as follows:
1.Rs 3, 300/- to Drive India .com on 1/6/2006 for purchase of V data Card.
2.Rs 121/- vide ch no: 826416 dated 18/8/2006 of OBC.
3.Rs 38/- vide ch no: 826436 dated 13/9/2006 of OBC.
4.Rs 561/- vide ch no: 826462 dated 14/10/2006 of OBC.
5.Rs 560/- vide ch no: 826487 dated 16/11/2006 of OBC.
6.Rs 560/- vide ch no: 847009 dated 15/12/2006 of OBC.
7.Rs 560/- vide ch no: 847037 dated 24/1/2007 of OBC.
8. Rs 560/- vide Ch no:847065 dated 19/2/2007 of OBC.
9. Rs 560/- vide Ch no: 847085 dated 22/3/2007 of OBC.

I have not been using the connection and have surrendered it . Since yesterday Iam receiving threating clls from Tata indicom for non payment of bills.

This is a very serious matter . How can any one disturb into the privacy of the genuine consumer who has been paying bills even when there is no service from TATA Indicom

I already user of tata indiacom internet user Via VDATA Card., From I Buy This V Data Card. Till Date Today I Cant Use It As proper And stand by speed., for yahoo.com and hotmail.com its taking 1 to 1.30 min Means Where I Open This Type Of Normal Website On Tri Band its Taking Only 15sec., And Not Any Speed Comitment From Tata Indicom Booking Center, They Dont have Any Knowledge About Downloading Speed.

On Data Card Tata Indicom Showing Fake Downloading Speed Comittment Like I Get Downloading Speed max 215kbps, Where I Get 5-6 Kbps. Its A Loot Of MONEY

" IF TATA INDICOM never Give Any data Download Speed Comitment., Then How To buy Hand User Any Tata Indicom data Card. "



TATA INDICOM DON`T HAVE ANY ANSWER ABOUT V-DATA CARD DOWNLOADING SPEED

Further to my above complaint on Tata Indicom V Data Card, I had sent my representative to Customer Care, Tata Indicom, New Delhi alongwith a a letter to them enclosing therewith the V Data Card and asked them to return back my security deposit of Rs.2980/-. But to my surprise they have refused to take that letter from him and as per him they used very bad language.

I am now trying my best and try other sources to solve this issue as soon as possible. By taking this V Data Card connection from Tata Indicom, I have not only lost my Security Deposit of Rs.2, 980/- but I now a days keep getting threatening calls from some people asking me to pay the bill. The callers says they are from Court or from Police Station like that !!!

you stupid. why my bill as increase. you said that we give 60 hours free. but now you sent my bill is 600. actually bill per month is 325. but why you are sent the bill is 600.I want the reason.

you... I want the reason.why my bill is 600.I want to disconnet this connection.

i am using tata indicom net connection since last 12 days, but not a single time i sat to open or download as required by me, either it shows no net explorer page or it shows a transfer rate of 2-3 kbps speed. this is really a panic situation.it takes about 30 mins. to download a 1mb file.i have nothing extra loaded /unwanted material in my pc, although i am facing such a problem.

dear customers,

my name is sampath, in my home iam using tata indicom data card {A/c.no[protected]} actually, iam using monthly 325 plan. three month back i bought this connection, first month bill it was RS.186 after next month bill was RS.586 in this month bill iam not paid, after two month my bill was RS.980 why it's like this???... i asked many times. but, customer care side there is no response.they are charging huge amount of bill.. In the middle of the month, particularly.. iam not using this connection...in this tata indicom knows???????????? how to cheat and fool the people. worst connection...???????? dont buy this tata indicom data card please...!!!

TATA INDICOM VDATA CARD — v data card not working and services not providing

sir this is to inform you that i am having connection of tata indicom internet data card last 8, 9 month number is [protected] but since last month i was facing problem of network due to ariel is damaged and mailed so many times replace my existing data card nobody responding for the same due to services i dont have any option to continue with the servieces at last i disconnect my connection but i want to replace my existing data card and want new one with connection . advice me as soon as ...

TATA Indicom — V Data card

I had purchased a V Datacard and got a SIM against the same.. However, the SIM was never enabled and had lodged 2 complaints on the TATA site regarding the same. Complaint Nos. 14125 (dated 23rs Sept' 08) and 19779 (dated 27th Sept' 08) and had also asked them to cancel the connection. However, despite repeated complaints, no resolution for the same has been done and am getting harassing collection calls every day for the past 2 months.

Do look into this matter on an urgent basis.

regards

I was planning to purchase a V-Data card for the first time. It was all set. But finally after going through the complaints of other customers, I' ve changed my mind and decided not to go for any dealing for this card of this so called reputed company because I think I' ll be harassed in the same fashion if I purchase the card. Thanks to GOD.

I was planning to go for a Tata Indicom Vdata card, but after going through comments and the problems they are facing I have decided not to opt for this. I too have bitter experience with the customer care of Tata indicom for my mobile phone.Better for Tata indicom to improve their customer support.

i want tataindicom vdata card inter net
plz sent tata plans

thanks®ards,

N.vijaybhaskar
hyderabad.

Dear Sir / Madam,

My data card attena is brocken, but still my data card is working.

Kindly help me to replace only the attena.


Regards,

SUDARSHAN J P.

Today I have bought a prepaid pug 2 surf connection.Can u please guide me how to know the balance remaining after using net.

call me on [protected] to discuss on the issue of data card

On Data Card Tata Indicom Showing Fake Downloading Speed Comittment Like I Get Downloading Speed max 215kbps, Where I Get 'Rx-0' and 'Tx-0' kbps. Its A Loot Of MONEY, suggest me what i have to do?

Tata has spoiled all its reputation by venturing in Telephony and Internet. I own a Vdata card and also had a broadband connection. With Vdata card I faced following problems
i) On a data card, they had enabled additional services such as CLID and call forwarding and were charging me for it. I had not requested these services and they make no senses on a data card.
ii) I kept calling up their customer care to change the plan but they simple refused on some ground or the other. I was given vague reasons such as "their computer showed my connection as a phone connection and therefore the system did not allow them to select a data plan" & "The connection opted for by me did not allow me the freedom to change plans"
iii) It took me eight months to change the plan. During these eight months I paid them extra money due to a wrong plan.
On my broadband connection it was not working and I kept complaining but they did not repair it. One fine day (after one month) when I called their customer service I was told that the latest bill is due (for the period the connection was not working) and they cannnot log complaints till it is paid. So I paid and sent an email requesting disconnection. It was April and now it is October. Since then I am fighting for a refund of the amount (Rs.900) that stands as credit in my account. They keep delaying is by 2-3 weeks everytime I mail them probably hoping that one day I will get frustrated and forgo and amount.
I even got the contact address of their top GMs and directors from their website and sent email to them. Forget a response, I did not even receive an acknowledgement. They are a bunch of crooks.

i totally agree with you man.
darn, this tata thing sucks and it really never works the same ..
i am using it in bangalore .. in central areas like indira nagar and karmangala and every time i need speed i have to come out ot the roof...
WTF..
this doesnt works ... i getting out of it .. IT SUCKS ..
Fellas dont buy this !!
please...

TATA Indicom — VDATA CARD NOT WORKING

V DATA DDO IGB PALN A/C NO[protected] NO. [protected] IN THE NAME OF SBI AGM RBO 6 SURENDRANAGAR CONNECTION DEACTIVATED SINCE 12/05/2010 PL ARRANGE IMMEDIATELY IF THE BILL IS THE PROBLEM PL SEND THE BILL BY E MAIL AT agm6.[protected]@sbi.co.in IT WILL BE PAID IMMEDEATELY PL ARRANGE TO ACTIVATE THE CONNECTION IMMEDIATELY THANKS AGM SBI RBO 6 SNR

Friends,

Any clue which data card works in basement?

TATA Indicom — Incorrect Bill and v low speed

I got Tata photon plus connection.I was given quite a many incorrect information regarding this connection by the Tata Indicom salesman and even after repetitive complaints no action has been taken.


1. I was told that the plan is of Rs 750 with unlimited download. However when I checked my bill online I was shown that the plan is actually of 950. The salesman had insisted that the plan would be only of Rs 750 throughout.

2.I was also told that the speed of the connection will go minimum upto 256 Kbps once we exceed the 5 GB limit. Speed was an important factor for me and I didnt want to take a connection in which speed would be anywhere lower than 256 kbps as I have high internet usage so I did confirm this with your agent and he said the speed wont go below 256kbps. However the speed has now gone down to 155 kbps.

3. While giving the plan I was told about some promotional offers like a free laptop bag however again that hasnt been given till now. When I checked on this I was told that since I took a combo offer of landline + internet the laptop bag wont be given. This again wasnt conveyed by the salesman. He had said that I will get the bag even on this combo offer since he has committed and the bag will reach me in 15-20 days.

dear victim,

so u join the party of victimised v data card user, i discontinued tata v data card long time back and after 18 months received calls from some bill collecting agency, they said they would go legal. i am still running poles and pillar for the settlement.
This is disgrace to an organisation like TATA

"Dear Ratan ji please do something or u'll loose for brand soon"

zc — misuse of sim card

Dear Sir/Madam,

Please note that we have two BPL Mobile connections (Billing). The Mobile Nos. are [protected] & 3558. In this context, we would like to draw your kind attention that we have some doubt regarding the misuse of our no. [protected] as yesterday I was talking to my friend in the evening at the same time my husband received a call ([protected]) from my No ([protected]) but kindly note that I was not calling him.

Please note that my daughter picked up the mobile and she heared the voice of one person (man) and while she was handing over the mobile to my husband the call got disconnected.

Then my husband called me back to enquire regarding this, then only we came to know that something is wrong somewhere.

Therefore we are in a confusion and doubt as there would be some misuse of my SIM CARD. So, we earnestly request you to kindly look into this matter VERY SERIOUSLY and LET US KNOW THE STATUS REGARDING THE SAME ON TOP MOST PRIORITY BASIS. Otherwise we are foreced to disconnect the BPL connections.

my cellphone is lost so i wish to block my card to avoide misuse of the card please do the needful in this regard and oblidge
thankyou

tata indicom sim card — block sim card

i have lost my tata indicom sim card thats no. is [protected] i want to block it because no one misuse it.

thanking you

my cellphone is lost so i wish to block my sim card that no. is [protected] to avoide misuse of the card please do the needful in this regard and oblidge
thankyou

my cellphone is lost so i wish to block my sim card that no. is [protected] to avoide misuse of the card please do the needful in this regard and oblidge
thankyou

my hand set is ot lost
I am having a new bsnl connection with a plan of std Re.1 & local Re. 0.8
So in tata i am having the plan of std Re. 2.50 local Re.1
so i did not need the tata connection so please block the tata no.[protected]

Thanks & Reguards
Arun Joshy

TATA Indicom — MOBILE PHONE THEFTED

SIR, MY MOBILE PHONE THEFTED AT PARAMAKUDI TOWN, RAMANATHAPURAM DISTRICT, TAMILNADU STATE. MY MOBILE NUMBER IS [protected]. PLEASE TRACE MY CELL PHONE . THANKING YOU.

tataindicom cell phone — sim card lost

i have lost my sim card, i need to block my sim card to prevent misuse of my mobile number:[protected]

hi hello sir my house evarey day thes namabar [protected] raang taking please i want thes nambar details thank you.

I am Mallikarjuna rao who was taken the TATA indicom mobile 3 months back (staying in Hyderabd - KPHB colony).
But i lost my mobile, somebody theft the phone and he is using the cell to call all of my contact holders and talking bad words.
can you please block this number. For any information please contact to my mobile : [protected].

TATA Indicom — sim blocked 9210797912

sir, my tata indicom no. [protected] is blocked i am purchase a new tata indicom postpaid no /
so pls my no [protected] has been blocked ?



narender kumar

TATA Indicom — misuse of sim

miss use of my sim by ranging

Local — Please block my sim card

Hi,
I came from chennai to Hyderabad on 11-oct-2009,i lost my mobile here
I tried to reach BSNL cutomer care to block my sim card ,but the numbers ([protected] and [protected] )are not working
Even i went to BSNL customer care office located in lingampally but the response from them to reach the local(chennai) customer care office to block the mobile.

Then what is the pupose of centralization ? even i did the same but there is no response.

Please block my sim my card number is [protected]

TATA Indicom — to block my sim as my cell phone lost

hello.... my name is mahesh . i am from visalakshinagar. i lost my cell few days back. so i knindly request u to block my sim . its number is [protected]. it belongs to tata indicom company.its a prepaid sim.

i have lost my tata indicom mobile, I am afraid it is being misused since 3rd jan 2009, please block the sim and tell me the procedure involved to get back my number and cell through insurance scheme. thank you for yoy help

my cellphone is lost so i wish to block my card to avoide misuse of the card please do the needful in this regard and oblidge
thankyou