[Resolved]  Tata Indicom — ERRONEOUS BILLING

Dear Sir,
I am a tataindicom user under Account no[protected] & tele nos [protected] &[protected]. I have been errenously charged Rs 629= under the heading Internet subscription fees Rs 1500/= pm vide bill no;[protected] dated 23/08/07 for the period 21/07/07 to 20/08/07, to which I have not subscribed.
After bringing the discrepancy to the notice of Mr Gagandeep, Mr Dinkar & Mr Ilas Khan the local tataindicom service providers of Distt Shajahanpur (Uttar Pradesh), I had paid Rs 1305/= vide receipt no: 20207388 towards the actual usage of phones by me. However my out going calls have been suspended by the service center since 09/09/07.
When my services were not restored I had lodged a complaint with customer care vide complaint no: 86042309 dated 16/9/07 requesting them:-
To restore my outgoing calls immediately.
Cancellation of Internet charges errenously levied on me.
Restoring my free usage of net from 10.00 PM to 06:00 AM.
Cancellation of Internet usage under Rs 1500/= plan.

However to my dismay I found on 26 Sept 07 that vide bill no:[protected], dt 23/9/07 for the period 21/08/07 to 20/09/07 I have been again billed for the Internet Subscription amounting to approx Rs 870.97/= & total bill being Rs 2306/=.
You are requested to kindly take stock of situation & implement the following:-
To restore my outgoing calls immediately.
Cancellation of Internet charges errenously levied on me in the bill of Aug & Sept 07 respectively.
Restoring my free usage of net from 10.00 PM to 06:00 AM.
Cancellation of Internet usage under Rs 1500/= plan.
Kindly let me know by return mail the actions initiated by you to enable me decide continuance of your services.
Thanking you.

Yours sincerly

Satish Chandra Lal