[Resolved] Tata Indicom — complaint for Misbehaviour and wrong communication and poor service by the service provider -Kaser Communication-Fatehabad(Haryana)

growthsolutionsfatehabad

from Mumbai, Maharashtra

Address:

Fatehabad, Haryana

Dear all

I have got a code less phone in the name of my Firm M/s Growth Solutions Shop no 61a anaj Mandi Fatehabad-Haryana from Kaser Communication GT Road Fatehabad(Haryana).My Number is [protected].

The Sales Executive Naveen Kumar Has done wrong commitment and sold the code less and said in the biggning that you can have [protected] and it will be converted in to land line number of haryana afterwords.

Its now 4 to 5 months we are calling him again and again but there is no response from the service provider .when ever we call or go to the Tata Office they say that the matter will be resolved soon .and now they have started using abusing language and when ever we call the person he always abused and misbehaved.

Now its heights of miss commitment and misbehavior by the employee of Kaser Communication The Service Provider of Tata Indicom At Fatehabad (Haryana) specially Naveen Kumar Working Over There

Why should we bear so much of mental harassment and misbehavior when we pay for services and also paid the bill always on time .

You Are Requested to kindly take an action against the Service Provider and also against the employee who is misbehaving to the customers

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Aug 13, 2020

Complaint marked as Resolved

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Comments

heena sayed

from Mumbai, Maharashtra

TATA Indicom — incorrect billing n misbehaviour over the fone

i selected a plan which is unlimited free from 9pm to 9 am in night
it charged me 95 rs extra saying i have used in day time which is chargeable where the reality is i u selected that plan coz i never use internet in dat n wen i went to pay bil they sd u pay the remainig amount we will reverse that extra charge of 95rs n someone will call in two days i believed n made paymnt of rs 599 n after that no one called so i called after two days they sd we will look in the matter n collections people called me asking for balance n i sd i will not pay as i dont deserve that so they asked again everything i sd n sd ok we will reverse n then i called after two days to chek no one had reversed any amount i spoke with a teamleader for the third time n he sd nothing will be reversed u have to pay very rudely since then i have been talking to different people everyone is rude n doesnt seem to reply properly n they say their system of billing is correct which means wat i m saying is incorrect
pls look in the matter as i cant stand there hoardings in mumbai saying thankyou mumbai for rating us # 1 in customer service

Naveen Kumar

from New Delhi, Delhi

Naveen Kumar — Misbehaviour

Hi,

I have register complaint on 1st june 2009 against morta branch due to non credit my account after deposited the payment now my payment is reflect but somebody called me on this no [protected] and shouting and told me why are u register the complaint so please take action regarding this.

and i humble request to you please don, t call me on this [protected] from Morta branch

Regards,
Navneet Jonwal

Manas Kumar Nanda

from Bhubaneshwar, Odisha

Dear sir
I Manas Kumar Nanda, mobile no [protected] want to file a consumer forum against your billing problem. I took a connection on 21st december 2005, the offer at that time was 0-1-2-3(unlimited free to tataindicom for two years) till 21st dec 2007, thaen another offer came with rcv 2008 to continue the plan i recharged the same on 17th dec 2007 to avail till 9th of june 2013(with the same call rate), without informing the company changed the plan on 5th decemder 2008 and deducted rs 2232.00(Rupees two thousand two hunderd and thirty two) the total balance from my account then i complained and the company send me a mail due to recession the company has changed the plan and then send me to recharge with a nominal of rs 51.00 (Rupees fifty one) then i continued (by sending STVNSM for avail free call for one month) with this since two months back in dec 2009 & jan 2010 without any message the company has deactivated the call facilty to customer care and when i recharge to avail the facility the messages comes to me "Sorry you are not eligible for this facility" so i am help less. Please do the need full as soon as possible. I used to talk to my old aged parents for a long time.

naveen goyal

from Delhi, Delhi

Naveen Kumar — DOG &COWS

My name is NAVEEN GOYAL. I would like to bring your kind attention on the problem being faced by resident and visitors of A4 BLOCK PASCHIM VIHAR NEW DELHI. Sir there is a street dog & cows in the vicinty of A4/94 to A4/113 which barks on everybody residing doing in the gali
Read comments

sharadgenius

TATA Indicom — Misbehaviour with Customer and Poor service

I subscribed Tata indicom broadband internet back in April'011 with hope that services would be excellent.
But within first billing month, they argued and services were poor. My internet connection was slow (<0.08mbps=80Kbps) but tata customer officers and nodal engineers refused to correct the problem.
even there was misbehaviour from a visiting tata engineer, after regularly asking them for improvement in speed and services, they offered discontinuation of service and asked me to pay outstanding bill...I had to pay the outstanding bill (Rs 550) to get rid of them and even my data card charges (Rs 1600) went waste. In the end, I opted for MTS.

piratesbi

from Pune, Maharashtra

I faced the same issue.
Tata Indicom is a cheater. Tata Indicom Nodal officer in West Bengal is a big carde pf Tata Indicom. She is very smart to find out customer fault & reject the application.
Tata Indicom cheats me & the Nodal Officer Uma RoyChowdhury in Srijan tech park in Sec V Saltlake is just make you fool.
Do not trust Tata Indicom at any cost.