Tata Indicom Complaints & Reviews

Hi this is santhosh,

my user name is santhoshattata
am facing connection problem from so long i have called several times and i inormed to customer care, they are not able to solve my problem,

this are the complaint numbers from the day one

1. 13090104
2.[protected]spoke with TL arvind)
3.[protected]spoke with TL archana)
4.[protected]spoke with TL archana)

all this complaints are closed without my notification, do you think am raising complaint for time pass....?

you know how much my download should be...?
am getting 12 Kbps..
" i also attached screen shot of my speed find the attachment "

i dont think so there is use of speaking with customer service they have worst back end dept,
this smart are closing my complaint with in 24 hours instead of resolving it


i am feeling very much frustrated to be as Your customer.
where u cannot solve this problem


my question is its that a rocket science to arrange a tech guy who can visit here and look aftter my complaint..

I am very much sure if my complaint did not resolved with in this saturday ill never pay my outstanding or my bill what ever....



i hope u can understand my situation ...
i need u guys should revert to this mail or give a call to my n umber which is [protected] or [protected]...


thank u so much for ur help in advance.

Hi,

My internet connection was terminated in the end of august 2010.
As we had raised a request to transfer of modem to our new address. However, we were being told that we cannot provide the service in that new area due to network problem. So, they took all the devices with them. Also, we have cleared all the pending amounts till August
I have a copy of the bill, where I have cleared all my dues.
I reapplied for the connection on 31st October 2010. However since (2nd Nov) my net connection has been disconnected again.
The reason mentioned is that I have an outstanding amount of around Rs2500.
I have talked to one executive he is saying that your account is activated and you have to pay bill for September and October.
But First thing it is a postpaid connection with free rental.
Second thing It is the mistake from TATA Indicom side that there fellow member has not closed our earlier account when the instrument was already moved from our earlier location.
(they already checked the usage i.e 0 MB For both months ).

We are ready to pay any deposit that is required for the new connection.i.e 1500Rs.and ready to use the service but they are not providing us any solutions

MY SPEED IS VERY USELESS.
I WROTE ON THIS SITE, I GOT WRITTEN REPLY FROM TATA THAT MY PROBLEM WILL BE SOLVED ON 11. THIS MONTH.
A GENTLEMAN CALLED ME ASK TO CHECK FEW THINGS, WHICH BROUGHT NO RESULT. HE PROMISED THAT SOME ONE WILL COME ON 11. THIS MONTH AT 14 O CLOCK N THAT THE PERSON WILL PHONE BEFORE HE COMES,
I WAITED WHOLE AFTERNOON NO CALL NO VISIT. I TRY TO CONTACT TATA TROUGH EMAIL WHICH FAILED. THEN TRIED SOME NR.'S FROM THE MAIL STILL I FOUND A NR. WHICH WORKED. ONE OTHER GENTLEMAN I GAVE ALL THE INFOS OF CASE PLUS DOCKET NR. HE SAY WILL SEND SOMEONE SAME TIME THEN YESTERDAY.
AT 11 O CLOCK TODAY GOT A CALL FROM A WOMAN ARROGANT ASKING WHAT'S THE PROBLEM? SO AGAIN EXPLAIN THE CASE SOMETIME LATER DIFFERENT WOMAN CALL: TATA DOES NOT DO HOUSE VISITS COME TO OFFICE AT THREE WHIT LAPTOP N DEVICE. SHE CHECKED DID SOMETHING ON MY LAPTOP BUT NOT IMPROVED PHONED A MAN WHO SAY TO DO SPEEDTEST THIS FAILED TO BE PERFORMED ON LAPTOP SHE PUT THE DEVICE ON HERE COMPUTER AND WE DID SPEED TEST RESULT 1000 MS OR WHAT IS CALLED 0.008 INCOMING 0.002 OUTGOING TECHNICAL OK PRACTICAL NOT OK
DID THE SPEED TEST² ONE DAY BEFORE AND THERE WAS 400 MS N THE OTHER TESTS FAILED. THE GUY ON THE PHONE WANT TO TELL ME THAT THE IN AND OUT GOING SPEED METER IN THE DEVICE IS A A GIMMICK WHEN 0 IS WRITTEN OR 5 KBS IS ALL RIGHT PERFECT.
ACCEPT OR CHANGE THE COMPANY HIS FINAL WORD.
THE WOMAN IN THE OFFICE SAY COME ON SUNDAY SOME TECHNICIANS FROM DELHI WILL BE THERE
ASKED WHAT TIME SHE CHUCKED THE SHOULDER AS U LIKE.
I GO SUNDAY AND IF I GET NOT THE SPEED I GOT ON THE FIRST TWO MONTHS I THROW THE DEVICE 2100 RS IN THE BIN BECAUSE I CAN NOT SELL IT BACK SHE TOLD ME THAT WHIT A [censored] YOU I DON'T CARE SMILE.
FACE. WELL SUNDAY IS THE DAY U GET IT FIXED OR I SWITCH TO AIRTEL N BOYCOTT AND BLACKMAIL EVERYTHING WHAT IS PRODUCED FROM TATA BECAUSE A COMPANY WHO NOT LIFE UP TO THERE PROMISES IS NOT WORTH TO BE USED ANY MORE AND TO HELP OTHERS DO NOT GET CHEATED

Dear Sir,

We (Vertex Securities Ltd) are Tataindicom broadband customer as a user "vertex visakhapatnam" since 2 years at Visakhapatnam. Our office premises shift to another place on 01.11.2010. We submit the letter to Visakhapatnam tataindicom office on 25.10.2010 for shifting internet to our new premises. But tataindicom office staff not responded yet. Our staff daily consult indicom office 3 to 5times per day. Yesterday we go for same then the staff told we are not in a position to shift the connection in new premises.

Regarding this reason we are facing many problems. So what we do give a suggestion.

Hi !
Dear tataindicom,

Hello sir,i need your help because recently some body stolen my Nokia n73 mobile piece .It has 96 rupees balance so i request you sir could you please block my mobile sim card.I hope that it will done only by you and also could you send the information of my mobile where it is to send to email i am waiting for your email.
let me know the confirmation message via mail.My mobile number is [protected]..please do it..its my kindly request sir.

thanks & regards,
tataindicom customer.

I HAVE SEND A REQUEST OF ACTIVAT FOR DND SERVICE MY REF NO DND[protected] DATE 29/08/2010 BUT SINCE TODAY THAT SERVICE IS NOT ACTIVAT IN MY MOBILE NO[protected] .SO MANY PRMOSNAL CALL COMING AND OF SERVICE PROVIDER KINDLY REQUEST TO YOU SOLVE MY PROBLAM AS SOON AS POSSIBLE VIKAS BINDAL

Handset not repired in Warranty Period by Customer Care centre (Nanak telecom ambala cantt)
COMPLAINT ON TATA INDICOM CARE AND SERVICE CENTRE

I HIMANSHU, am purchased the TATA INDICOM handset C2806 on 11/09/2010 from Ashok communication ambala cantt-133001 as per Bill No.11889 and the MEID No.A[protected]D39. My handset display defected with in 2-3 weeks of purchasing the handset.i given the handset for repairing to the care and service center now today they totally refused to repair the handset after holding the handset since from 3 weeks of complaint.

Dear Sir/Madam

My sister has bought Photon+ last month in delhi/noida circle. my complain is regarding the speed of device. It is supposed to give 3.1 Mbps but it is connecting at 153.6 Kbps only. It is not working on HSIA network. when I tested download and upload speed by www.speedtest.in, I became shocked to see download at 90 Kbps and upload at 30 kbps. I repeated test more than 10 times but result was almost same(download varies from 80 to 110 kbps).
when I complained to customer care, they did some troubleshoot on phone itself, but none of those worked. then they generate complain ticket (ticket No.[protected] dated 02 Nov-2010).and told me that somebody will come to me and rectify my problem by 03/Nov. but nobody arrived. I again called and asked about same they replied that deadline of my problem is 06-Nov . but again nobody came. when I called again on 06-Nov at 9.00 P.M they again shocked me by telling that my ticket has been closed. that means my problem is rectified. Is it joke? they simply updated my complain as resolved without sending any person...... it is not the end
I request him to register my complain again. my next complain no is[protected] dated 06 - Nov. but again nobody has come....

Now I want to sue tataindicom for my damage due to their bad internet service and for my mental harrashment. and I want my whole money back immedialtely by returning device. I request you to help me and show me path to go ahead to give him a lession. I dont want to put even my enemy in such situation.. any help will be highly appriciated....

with regards

Pushkar Raj

photon+ no - [protected] ( in name of Rachna)

my contact no - [protected]

Hi my name is Aman Dasgupta,I am a TATA Indisom customer from last 1.5 years and recently opted for mobile internet.While upgrading my SIM to OMH card which gives us the facility to use internet on Samsung Corby F339 handset,I have been informed from TATA indicom that my internet charges will be Rs 0.40/1min.Even on my bill the Summury page(first page of bill) says that internet charges are Rs 0.40/1min,however they have charged me Rs 2.0/min,which is copletly incorrect.When I spoke to them regarding the same,they advised me that the internet charges for Samsung Corby is Rs 2.0/min and the charge that reflects on the first page is a generalised internet charges and not the actual charge for my fone.They alo have my fone details in their system as I am using Samsung Corby.This is the third bill that I have received with the same kind of misinformation.
I myself work for Vodafone Hutchison Ltd(Austalia) for 3Global services and a bit aware of telecome industry,however a person who dosnt know this kind of tacts will keep on paying incorrect charges to these companies.
This needs to be addressed strictly and end of the day its consumer who suffers.
I also have the hard copy of two invoices,please let me know if I have to send those to you.Looking forward to hear from you.
Regards
Aman Dasgupta

Dear Sir

I had applied for a Tata Indicom 'Walky' phone connection in March 2006. I also paid a deposit amount of Rs. 1500 which was refundable. Later on after 4-5 months I have cancelled the connection and return the instrument to the Tata Indicom office. There I was told that I will be getting my refund with a months time. But I didnt receive from the company. When I further enquire about the refund I was told that my connection was converted to lifetime plan and refund amount was utilised for that. Though this was done without my consent since I never applied for life time plan. Inspite of several complains there is no response from the company. Now I am approaching CNBC so that I could get justice to my case.
Below are my details



Name :Manjunath S
Ph No: [protected]
Add: S/o Ramappa Hiregonigere, Honnali (t), Davangere(D) Pin:577217

i buy my walky last 3 years back but it is not working last 2 yearly i send my walky the distributer but that time they told me i will Refund your amount but still he is tolding i dont know the main distributer will be change am not able to do.
then wat can i do sir pl tell me

--- On Sat, 30/10/10, customer.[protected]@tatatel.co.in <customer.[protected]@tatatel.co.in> wrote:


From: customer.[protected]@tatatel.co.in <customer.[protected]@tatatel.co.in>
Subject: Fw: Re: Fw: Your duplicate Tata Indicom phone bill for October( complain no[protected]~~M2958156
To: [protected]@yahoo.co.in
Date: Saturday, 30 October, 2010, 2:44 PM





Dear Mr. Ajay

Greetings from Tata Indicom!

This is with reference to your email dated 30-Oct-2010 regarding your TATA Indicom number [protected].

As per your email, please be informed that the complaint registered through the docket number[protected] has been closed after our executives verified your records and found that you have been charged correctly as per your tariff plan.

Kindly note that the discount scheme of Rs.200 /- per month for 12 months was activated on 30-Sep-2010 and hence the scheme will be applicable till 30-Sep-2011.

The bill for the month of Oct' 10 was generated for the period from 09-Sep-2010 to 08-Oct-2010 in which the monthly rentals were charged for the period from 15-Sep-2010 to 08-Oct-2010. However, as the discount scheme of Rs.200 /- per month for 12 months was activated on 30-Sep-2010 the discount has been provided from 30-Sep-2010 to 08-Oct-2010.

Also, we would like to inform you that the request registered through the docket number[protected] to waive off an amount of Rs. 100 /- has been processed and the outstanding amount reflecting against the above mentioned number as of now is Rs. 628 /-.

For any assistance please feel free to call us at 121,our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Ms. Uma Roychowdhury on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Thanks and Regards

Shiva Kumar P – Senior Manager – Customercare – Kolkata
Contact No –[protected], www.tataindicom.com



-----Original Message-----
From: [protected]@yahoo.co.in
Sent: [protected]:15:25.0
To : customer.[protected]@tatatel.co.in
Cc: cs.[protected]@tatatel.co.in
Subject: Fw: Re: Fw: Your duplicate Tata Indicom phone bill for October( complain no[protected]~~M2958156
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Still awaiting reply from your side

--- On Thu, 28/10/10, ajay jha <[protected]@yahoo.co.in> wrote:


From: ajay jha <[protected]@yahoo.co.in>
Subject: Re: Fw: Your duplicate Tata Indicom phone bill for October( complain no[protected]~~M2939036
To: customer.[protected]@tatatel.co.in
Cc: cs.[protected]@tatatel.co.in
Date: Thursday, 28 October, 2010, 7:09 PM







I think you people are too weak at financial calculation , Plz recheck the discount portion

Bill is charged on pro-rata basis for 24 days whereas discount given for 9 days .

Its not abt the money involved , I just want to know that ayou people think that all the customers of tata indicom are full.

This is the last time that i have initiated a complaint with Mr Pankaj ( Maharashtra circle) as currently i am in mumbai ( my complaint no is[protected] .

Plz take necessary action otherwise i have to take some other action against your company for misleading your customer .


Attached herewith a copy o[censored]r bill .


Warm Regards
CA Ajay Jha


--- On Thu, 28/10/10, customer.[protected]@tatatel.co.in <customer.[protected]@tatatel.co.in> wrote:


From: customer.[protected]@tatatel.co.in <customer.[protected]@tatatel.co.in>
Subject: Fw: Your duplicate Tata Indicom phone bill for October( complain no[protected]~~M2939036
To: [protected]@yahoo.co.in
Date: Thursday, 28 October, 2010, 3:37 PM



Dear Mr. Ajay,

Greetings from Tata Indicom!

This is with reference to your email dated 28-Oct-10 regarding your TATA Indicom number [protected]. We value our association with a privileged member of Tata Teleservices such as you.

We owe an apology for the inconvenience cause to you.

As per your mail, we would like to inform you that your complaint number[protected] has been closed stating that you have been charged correctly has per our records even discount has been charged on prorated bases. We have tried to contact you despite of our best efforts we were unable to reach due to which your complaint was closed.

If any concern persists kindly get back to us.

We look forward to a very warm and fruitful association with you.

For any assistance please feel free to call us at 121,our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Ms. Uma Roychowdhury on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Thanks and Regards

Shiva Kumar P ¿ Senior Manager ¿ Customercare ¿ Kolkata
Contact No ¿[protected], www.tataindicom.com



-----Original Message-----
From: [protected]@yahoo.co.in
Sent: [protected]:45:42.0
To : customercare.[protected]@tatatel.co.in
Cc: nodalofficer.[protected]@tatatel.co.in
Subject: Fw: Your duplicate Tata Indicom phone bill for October( complain no[protected]~~M2939036
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


No response from your side sir



--- On Wed, 27/10/10, ajay jha <[protected]@yahoo.co.in> wrote:


From: ajay jha <[protected]@yahoo.co.in>
Subject: Fw: Your duplicate Tata Indicom phone bill for October( complain no[protected]
To: customercare.[protected]@tatatel.co.in
Date: Wednesday, 27 October, 2010, 12:16 PM







Fed up with your service , This is regarding compliant made officially as on[protected] Vide complain no[protected]

Plz send me a revised bill as you people just for selling connection gives false representation .
Firstly when your executive persuaded me to take connection then i was assured that Connection would cost me @ 750 Per month ( for unlimited plan) , then again when i have taken that connection afterwards your another executive had told me that i have to pay @ 950 per month. After complaint they have intimated me that i have to pay 750 per month and RS 200 will be shown as discount in bill. Now i have received my present bill for 24 days, But discount not calculated on proportionate basis .

You people think that all your customers & consumer are fools and whatever you say your job is finished by selling connection.

If i dnt get the revised bill on my mail by today , then i am not going to pay any late fees and will also take the matter with consumer forum as i think you people just make a fool o[censored]r customer.

The biggest mistake i have made by taking up ur so called photon plus ( Fast Internet as you say)

Thanks

CA Ajay Jha

--- On Wed, 27/10/10, [protected]@tataindicom.com <[protected]@tataindicom.com> wrote:


From: [protected]@tataindicom.com <[protected]@tataindicom.com>
Subject: Your duplicate Tata Indicom phone bill for October
To: [protected]@yahoo.co.in
Date: Wednesday, 27 October, 2010, 1:05 AM










Dear Customer,

Greetings from Tata Indicom!
We constantly strive to ensure that each of your interaction with Tata Indicom is simple and enjoyable. We never shy away from going the extra mile for our valued customers.

As per your request, a duplicate bill has been dispatched to your address. At the same time, we have taken it upon ourselves to also send you an E-bill! An E-bill always reaches you on time, ensuring you never miss due dates. It is easy to store and refer when necessary. And most of all, it saves you Rs.25, by giving you an itemised bill for ISD, STD, value-added services, and local calls, absolutely FREE! It makes so much sense to switch over to an E-bill! Simply SMS "NOPRINT" and send to 121. You can also call customer care to activate ebill only mode.

Along with the E-bill, you can also look forward to a host of other conveniences.

For those who are strapped for time, we have introduced Online Bill Pay. Log on to www.tataindicom.com. Go to the Bill Pay link > Make the payment without having to register. Alternately, you can register for My Account! to view your bill and pay it online. You can make an instant payment from the comfort of your home or office through an Online Bank Account (ABN AMRO, Bank of India, Bank of Baroda, Citibank, Corporation Bank, HDFC Bank, ICICI Bank, IDBI Bank, IndusInd Bank, Jammu & Kashmir Bank, Karnataka Bank, Kotak Mahindra bank, Oriental Bank of Commerce, State Bank of India, Union Bank of India, Axis Bank and Yes Bank).

You can also pay by Credit Card (MasterCard, Visa, Diners, AMEX). Just fill your Credit Card details and payment amount in the Bill Payment Slip (tear-away portion of your bill copy) and drop it in any Tata Indicom drop box.
These are FREE services and are available across all Tata Indicom circles.

To explore the range of convenient payment options available in your city, please Click Here.


We assure you the best service at all times and look forward to a warm and long-standing association with you.

For any assistance please feel free to call us at 121 or at following Customer Care Numbers:





State

Customer Care No

State

Customer Care No


Karnataka

[protected]

Punjab

[protected]


Chennai

[protected]

J & K

[protected]


Kerala

[protected]

Orissa

[protected]


Rest Of Tamil Nadu

[protected]

Rest of West Bengal

[protected]


Madhya Pradesh

[protected]

Assam

[protected]


Delhi

[protected]

North East

[protected]


Gujarat

[protected]

Jharkhand

[protected]


Haryana

[protected]

Kolkatta

[protected]


Rajasthan

[protected]

Bihar

[protected]


UP (East)

[protected]

Andhra Pradesh

[protected]


UP (West)

[protected]

Mumbai

[protected]


Himachal Pradesh

[protected]

Rest of Mumbai

[protected]


Our Photon customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.

This is an automated message. Please do not reply.

Thanks & Regards
Team Customer care
Tata Indicom

Ref:- Login id : - [protected]@eth.net

With reference to the above account, I would like to bring to your notice the following.

1)Frequent disruption, by way of Local Server down, on an average 3-5 times a week.
2)Disconnection of more than 24 hours, at least 2 times a month.
3)Frequent variation in speed of connection.
4) No access to help line numbers, ie we are not able to access the local help line numbers at all, so in turn a time delay occurs in registering of complaint.
5)No knowledge of problems by call centre staff and refusal to hand over the phone to the supervisor or technical team.

As you can see above and you can also go through the account, for the number of hours and days of interrupted supply of Service. Kindly go through the No of hours service has not been provided.

Month No of hrs in the month No of hrs internet working Internet Not working


July 744 656 88(3 days 16hrs)
August 744 727 17
September 720 674 46(1 day 22hrs)
October (upto 27th) 640 512 128(5 day 8 hrs)

If this is the level of service and commitment by tata in providing internet services to their customers, I think you are in the wrong line of business and should shut shop.
Such shoddy service and commitment will not be tolerated.
Please understand that my patience has run out and I shall be contacting different authorities if I am forced to write to you once again.


Regards

Vikram jain

Sir/Madam,

I have taken a connection from a Tata Retailer who's shop is situated very near to technopark. I have taken the connection make payment and submit all the documents. But, from last week onward they have bard my connection. They are saying that they did not receive the documents. My phone number is: [protected].

When Tata Indicom has done document verification I was surprised that they were telling the document i.e. Xerox of my passport that I have submitted at the time of taking the connection is not matching with my credential and I have asked them to refer the proper document. I told this six times.

I also informed TataIndicom about this, that time they told everything are fine and no need to worry. All documents are perfectly correct and updated in my tata profile.

But, from 24th October onward they block my connection and telling that my document verification has failed.

Here, my question is I am having two tata connection one is DOCOMO( kerala) another is tataindicom Chennai. The numbers are given below: [protected] and [protected]. I have submitted the same document for those connection and those are perfect.

Note: the DOCOMO connection I have taken after this connection.

Previously also I have raised the same complain and that time they has resolved that. But, this time again the same problem.

Please visits this: http://www.consumercomplaints.in/complaints/tata-indicom-c450261.html

It is really unexpected that the "Customer Care Executives" are also showing very non-cooperative behavior.

respected sir,
This is v shyam kumar yadav complaing one issue regarding broadband services,i was paid 500/- to get broadband internet service(unlimited plan) before three months,still i didnt get any response from your employee and ur employee is not responding properly, this is your respective employee contact number([protected]).They informed that there is no port in my area to provide internet service to me.so i asked them to refund my money since three months.so please take action as early as possible.
thanking you,
yours faithfully,
v shyam kumar yadav
([protected])

Respected Sir,

This is Sunder K. Hasseja from ‘R. K. Tailors’, Shop No. 215, Main Bazaar, Ulhasnagar – 421002. This is regarding a complaint against my neighbour shop ‘Kohinoor Lifestyle’, Shop No. 216, 217, who has installed a Mobile Network Tower of Tata Indicom on top of his shop. As we all know it may cause major issues like ‘Brain Tumour’ or ‘Brain Hemorrhage’ or even ‘Cancer’ to health of human beings. And also this being a residential area, all people here are afraid of such issues.

During installation of the tower, we requested the neighbour shop and the Tata Indicom Officials regarding this problem but they refused to accept this matter and continued their installation. We then decided to approach the Ulhasnagar Municipal Corporation.

We had a word with Past Municipal Commissioner regarding this matter on 03rd March 2010. He also accepted this fact regarding the hazards of Mobile Tower in Residential Area and promised us that he will take an action against them and also remove the mobile tower from our area. But till date neither the action is taken nor is the tower removed. We had constantly reminded the past commissioner but we didn't see any actions being taken or tower being removed.

Following are the dates at which we reminded the commissioner regarding this matter:

3rd March 2010
5th April 2010
3rd May 2010
28th June 2010
27th July 2010

I request you to please look into this matter as soon as possible because we are afraid after hearing this fact of hazards to us. I hope an urgent and positive response from your side.

Thank You

With Best Regards,
Sunder K. Hasseja

Dear Sir,

I am Prof. Vinod R. Malkar, I purchsed Tata- Indicom CDMA 1x USB Modemof No.
[protected] on 6th September 2010. I paid package of Rs. 600/- for two month
Unlimited Use. It Shows Error- 628. Then I contacted Customer care [protected] I am not able to
solve the problem. Then I contacted on [protected], Then they told me
Recharge by Rs.10/- I had done that also, Till the problem is not solved. Then again they told me recharge by rs. 20/- I recharge it by Rs.50/- The Error(678): The Remote Computer did not Respond. To make sure that the server can be reached, ping the remote computer.

What I should do?

Regards,

*Prof. Vinod Malkar,*

Dear ir,

my mobile no.[protected](Krishna s kadam) we recharge every time for online but this time i recharge today 12.30pm(14.10.2010) Rs.102,102,102,102 Four Time But not recharge sucesful in my mobile. i call to tata indecom call centar they told me call to biildesk & i call to biil desk they told me call to tata indecom, & also call to bank they told me you call after 3 day for complent whta i do sir, pl reply me

krishna kadam
[protected]

i hav recently bought a tata indicom plus usb broadband prepaid connection.i wanted to view my balance but i cant access my account.i called da customer care but dey view da status fom their comp. n provide informations dis way.i tried to open a new account n view ma balane n usage for complete satisfactory as we cant tell how much da shopkeeper has recharged for us.ld be profound o[censored] i[censored] d help me a bit fast...

This is in reference to the below connections of TATA Indicom Broadband and Landline no:

1. TATA Landline No:[protected]. Account no:[protected]
2. TATA Broadband No: [protected], Account no:[protected]

I had applied for these connections in November 2008 and I have been regularly paying bills since then. The bills were coming in my name. However, since Feb 2010, the bills have been coming in the name of Danobat Group Machine Tools India Pvt Ltd, which has not been brought to my notice till I found out last month.

On pursuing with the customer care, I had found that a mail was forwarded by [protected]@danobatgroup.com to change the name of the connection. I was unaware of this email and hence was not approved by me, the primary account holder. How come the account was shifted without proper verification ?

In August 2010, I have received 2 notices in my name for non-payment of bills Ref No: REM/JUL/M19/0883 & Ref No: REM/JUL/M19/0800. When the name was shifted to the company’s name, how should I be held responsible for non-payment of bills ? It is TATA Indicom, who is at fault for changing the name without proper check on the credentials and the veracity of the email.

I would like TATA Indicom to shift the liability to the company’s name and give me back my original papers and an NOC stating that I am not holding the connection anymore neither will I be liable for any non-payment of bills in future, failing which I have will have to take a stern legal action against TATA Indicom for non-compliance of regulations and file an FIR for fraud, forgery, misrepresentation.