[Resolved] Tata Indicom Internet — Plan Change Denied | |||
Hi, A few months back I took my internet connection from a combo plan provided by Tata Indicom. The advertisement said the installation/ registration charges are all "FREE" but dont get fooled by those type of offers - you have to pay for the bsnl phone installation more than 500 to 800 rs/. Anyways after a month later, my friend who resides just near my house in the same area got the same offer with much more speed and for the same price. As mentioned in the tata indicom bill (* you can change to any other plan for free), I tried to change my broadband plan by calling the customer care and dsl desk, but after writing so many emails I just got one answer from them that "My plan cannot be changed because of feasibility problem" I wrote so many emails after that still I didn't get any proper explanation from Tata indicom service desk. I asked them to discontinue my services for this type of service and they eagerly agreed. So my advice is to take other internet providers instead of tata indicom... Thanks. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
It was in Pimple Saudagar, Pune.
Thanks for the response, I have sent all the details to the "Customer.[protected]@tatatel.co.in" email address, waiting for any response. Thanks.
I am the one who posted this one, there was no response after waiting for so long... They just post some reply to fool other people who are looking at this post, So my decision still stands DONT get TATA Indicom Internet, if you are in Pimple Saudagar Pune.. you Plan wont get changed, you have to get the same plan for your entire life.
How can I give you my personal contact number and email id in a public forum ? As I have said before I have provided all the details to Customer.[protected]@tatatel.co.in. My Name is Pulak Mishra.
Account number:[protected]
My request number for the plan change is - Docket number –[protected]
My request number for the plan change is - Docket number –[protected]
Can you please tell me what are you trying to do for my problem ? I haven't got any updates from any of you till now ?
As stated before, My plan is still unchanged.
As stated before, My plan is still unchanged.
Thats what I meant from saying that, we cant change our plan for our entire life if we take tata indicom internet connection ... You guys dont give me any proper reason, My friend has the same connection in the same area... and
also let me know what all tata indicom plans are feasible in my area and to which I can change. Thanks.
also let me know what all tata indicom plans are feasible in my area and to which I can change. Thanks.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
1372
Pending
0
Resolved
824
+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
View all Tata Indicom contact information
TATA Indicom — DENIED INTERNET CONNECTION
I PAID RS. 1320 TO A REPRESENTATIVE MR.TRIPURARI BY CHEQUE ON 11 SEP 2009 FOR FOUR MONTHS FOR BROADBAND INTERNET CONNECTION. THIS CHEQUE AMOUNT WAS CREDITED TO TATA INDICOM ACCOUNT ON SEP16. I WAS TOLD BY REP TRIPURARI THAT MY INTERNET CONNECTION WOULD BE MADE NEXT DAY AFTER THE CHEQUE IS CLEARED. ON CALLING SEVERAL TIMES TO TATA INDICOM CUSTOMER SERVICE AND MR.TRIPURARI NOTHING WAS DONE REGARDING WIRRING AND CONNECTION. NOT ONLY CONNECTION WAS DENIED BUT THE CUSTMER CARE ASKED ME TO GO TO MY BANK AND GET SOME PROOF OF CHEQUE CLEARANCE.IN SPITE OF REPEATED PHONE CALLS TO GET THE CONNECTION, I WAS TOLD EVERY TIME THAT I WILL NOT GET MY INTERNET CONNECTION BECAUSE I AM NOT LISTED AS A CUSTOMER IN THEIR DATA SYSTEM.
I AM SO FRUSTEDED BY THIS RUN AROUND GIVEN TO ME I AM WARNING OTHER POTENTIAL TATA INDICOM CUSTMERS TO BYPASS TATA INDICOM SERVICES.