[Resolved] TATA Indicom Photon Plus — Bad service
I am a tata indicom photon plus customer.
this is to report that the service is pathetic and more worse than the connection itself.
The call center for this service does not seem to be well managed because i have experienced technicians disconnecting the call as soon as they recieve it without even saying anything...
as far as the connection is concerned, i have taken a connection which was supposed to give me a speed of 2 - 3 Mbps, but sadly my connection gives me hard1y 100 - 200 kbps with lots of spikes. Very unstable connection.
Once i complained they sent a technician and he said that the reception was bad and so he had to talk to a lady from chennai who said that she will route the traffic properly to correct it.
for a month after than my connection speed was amazing and it did give me about 1 - 1.5 Mbs which was better than what i had.
after a month the same issue has shown up and i cant even get my broadband to connect sometimes.
i have already called 13 times to the support number but unfortunately not able to reach someone whom i can talk to as they keep disconnecting the calls......
Complaint marked as Resolved Aug 13, 2020