Tata Indicom Complaints & Reviews

I have been after TATA indicom now more than a year now but still nothing has been done so far,

this is trailing mail of the all tata indicom talks with me.

Now i want to get the refund on the the security deposit as well as the device which i got from TATA for surfing the net which costed me 2499 Plus taxes at that time.

This is real harrasment from TATA Indicom i have got.

Regards,


Vivek Sharma

[protected]

REFUND FOR CLOSED CONNECTION
Consumer Complaints,
here is update... No one has contacted me so far... all i can ask for is the harrasment from TATA...
regards..
vivek

TATA Indicom
Posted:[protected] by Vivek Sharma Send email


Refund backing from last year
Last Update from me for this famous company,
I was told to go to Court for an affidavit stating that I have lost the DD which was sent to me and even specified an amount of Rs 332/-, well it is just harassing for me as when i went to get affidavit and printing matter on it attested by the notary it already added Rs 125 plus my expense to go to the court and add on parking to it 10 Rs. and whereas my actual Security deposit on the Connection was Rs 1000/- and if they don't want to return my money back that is just useless even to argue with TATA indicom.
Once again I would really tell everyone not to go for this Company. and even these mails to TATA indicom proved them wrong doing.

Kindly See if anything can be done.

With Regards,
Vivek Sharma
[protected]



TATA Indicom
Posted:[protected] by Vivek Sharma Send email
Refund for closed connection
Dear Tata Indicom,
I am inserting the e mail which was sent to me to resolve my complaint but till today nothing has been done so far.
FYI attaching e mail in here for your reference.


From: Vivek Sharma <[protected]@gmail.com>
Date: 2009/11/10
Subject: Re: Complaint Raised~~M502022
To: customer.[protected]@tatatel.co.in
Cc: Sachin.Sharma.[protected]@tatatel.co.in



Morning Tata Tel,
Till today my complaint has not been resolved.
Regards,
Vivek Sharma


Ogden Nash - "The trouble with a kitten is that when it grows up, it's always a cat."


2009/10/1 <customer.[protected]@tatatel.co.in>


Dear Sir,

Greetings from Tata Indicom!

This is with reference to your email dated 30-Sep-09 regarding your Tata Indicom number [protected]. We truly value our relationship and sincerely regret for the inconvinience caused and for delay in attending to your complaint. We would like to inform you that your complaint regarding refunds issue is under process vide reference number[protected] and is expected to be resolved by 14-Oct-2009. We request you to kindly bear with us in the interim.

For any assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Mr. Rohit Gupta on [protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Warm Regards,
Prabhjit Kaur – Manager – Customercare Punjab
Contact No –[protected], www.tataindicom.com


-----Original Message-----
From: [protected]@gmail.com
Sent:[protected]:22:33.0
To : [protected]@tataindicom.com
Subject: Re: Complaint Raised~~M502022
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Good Evening , Here are details
Tata Indicom No:-[protected]
Account Number[protected]

Regards,
Vivek Sharma

Send from Viv's I Phone.



2009/9/29 <[protected]@tataindicom.com>

> Dear Mr. Sharma
>
> Greetings from Tata Indicom!
>
> This is with reference to your email dated 29/09/2009 expressing concern
> over refund for the data card number.
>
> As per the telephonic discussion with you on the number [protected] we
> request you to kindly provide us the data card number or account number so
> that we can initiate further.
>
> Should there be any further clarifications, please feel free to get in
> touch with our 24*7 Call centre at 1515 from your Tata Indicom phone or mail
> us at [protected]@tataindicom.com
>
> Assuring you of our best services at all times.
>
> Warm Regards
> Tanu Pandey
> Enterprise Customer care ¿ Tata Indicom
>
>
>
> -----Original Message-----
> From: [protected]@gmail.com
> Sent:[protected]:53:08.0
> To : [protected]@tataindicom.com
> Subject: Re: Complaint Raised~~M499047
> [Note: Please don't change the subject for internal tracking purpose and
> immediate action.
> _____________________________
>
>
> FYI
> As per trailing mail my phone no is mentioned in the query,kindly
> again note for the same [protected]
> Regards,
> Vivek Sharma
> On 29/09/2009, [protected]@tataindicom.com <[protected]@tataindicom.com> wrote:
> > Dear Mr. Sharma,
> >
> > Greetings from Tata Indicom!
> >
> > This is with reference to your e-mail dated 29/09/09 expressing concern
> over
> > refund not being refunded.
> >
> > We would like to inform you that we have tried to call you as we are
> unable
> > to reach you.
> >
> > We regret to inform you that we are unable to process the request as the
> > telephone number is not mentioned in the e-mail. Hence, we request you to
> > kindly revert with the telephone number or the account number to initiate
> > further.
> >
> > Should there be any further clarification, please feel free to get in
> touch
> > with our 24*7 call center at 1515 from your Tata Indicom phone or mail us
> at
> > [protected]@tataindicom.com
> >
> > Assuring you of our best services at all times.
> >
> > Warm regards,
> > Kanchan
> > Enterprise customer care-Tata Indicom
> >
> >
> > -----Original Message-----
> > From: Sachin.Sharma.[protected]@tatatel.co.in
> > Sent:[protected]:57:17.0
> > To : 1515 <[protected]@tataindicom.com>,Manish Aswal
> > <[protected]@TechMahindra.com>,Stmtechchd
> > <[protected]@TechMahindra.com>,Sandeep Tanwar <[protected]@TechMahindra.com
> >
> > Subject: RE: Complaint Raised~~M496390
> > [Note: Please don't change the subject for internal tracking purpose
> and
> > immediate action.
> > _____________________________
> >
> >
> > Hi Team - Please check and processed on priority .
> >
> >
> >
> > Regards
> >
> > Sachin Sharma
> >
> >
> >
> > ________________________________
> >
> > From: Rohit Gupta
> > Sent: Tuesday, September 29, 2009 10:42 AM
> > To: Sheema Saggar; Sachin Sharma2
> > Subject: FW: Complaint Raised
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > ________________________________
> >
> > From: TATAIndicom-CTS [mailto:TATAIndicom-CTS]
> > Sent: Tuesday, September 29, 2009 1:48 AM
> > To: Rohit Gupta
> > Subject: Complaint Raised
> >
> >
> >
> > Hi,
> >
> > There is a customer complaint that requires your urgent attention.
> > Please log onto i-Solve
> > <http://172.17.14.46:7777/ComplaintTrackingSystem/login.jsp> using your
> > credentials to action this complaint and do the necessary update in CRM/
> > TIPPS. The details of the complaint are as below:
> >
> > iSolve Complaint No: 110182
> >
> >
> >
> > Dated: 29th September, 2009
> >
> > Level: 1 (Escalated Complaint)
> >
> >
> > ________________________________________________________________________
> > _____________________________
> >
> > Customer Name: Mr. vivek sharma
> >
> > Customer Address:
> >
> > Customer Email: [protected]@gmail.com
> >
> > City:
> >
> > Customer MDN Number:
> >
> > Circle: PUNJAB
> >
> > Customer Alternate Tel. No: [protected]
> >
> >
> >
> > Customer to be contacted by: Phone Call
> >
> >
> >
> > ________________________________________________________________________
> > _____________________________
> >
> > Nature of Complaint: Cancellation Related
> >
> > Complaint Description: HI I have already paid all the dues for the same
> > 4 months back and connection has been stopped but still my refund of
> > security deposit is not being refunded as promised it would be send via
> > DD or cheque to my address.. 525/2 Hira Colony Hoshiarpur
> > ________________________________________________________________________
> > _____________________________
> >
> > Source of Complaint: iSolve-WEB
> >
> > Complaint Raised by: Mr. vivek sharma
> >
> > Email address: [protected]@gmail.com
> > ________________________________________________________________________
> > _____________________________
> >
> > Please ensure that the complaint is attended to within 4 hour of receipt
> > of this email, and a Service Request along with the estimated date of
> > closure is updated for this complaint. Failing to adhere to the same
> > would trigger an escalation email.
> >
> > Thanking you,
> > iSolve Team
> >
> >
> >
> > ======================================
> > i-choose online store at www.tataindicom.com
> > Your Comfort.Your Convenience.YourChoice.
> > ======================================

Dear Sir/Madam,

I had deducted my amount of rupees 40/- in the month of April and May months continuously but no one was responding in the tata indicom office to complaint how it was activated in my mobile i had not activated that on my mobile and no body had taken the action for my deduction and they are not responding and they were saying that its not our problem they are saying in the vijayawada tata indicom office Near Alankar center.

I need the helpfull for that deduction.

So Kindly check it our for that amount refund back to me.

With Regards,

Jitendra Kumar
Vijayawada
Andhra Pradesh
India.

Hai,
I purchased TataPhoton Plus on 24 April 2010, and got activated from a sales representative at my Home.
He filled the form and took my address proof(passport copy) and a photo for registration.
I loggedin the online account of Tataphoton and checked my name and address, and it was correct as submitted.
On 9 May 2010 when i checked online account, to my suprise the address was changed and also when i called customer care, they say its registered on some other name. They dont have any answer for this and ask me to submit the address and photo again at one of the TataIndicom outlets.

When i visit the TataIndicom office, they say the proof has to be submitted to the Head Office and they dont handle and prepaid issues.

When i call the sales representative from whom i purchased the device, he says everything is fine from his end . Now who is responsible for the issue, none of the TataIndicom representatives have the solution.

This is one of the pothetic service provided by TataIndicom and i suggest none of any to use there products.
Regards.

Dear Sir,

I am Arun Kumar Gupta and i have tataindicom plug2surf with the sim no. [protected]. Around March end i requested to
discontinue my number,to which i got the response that u can keep the no. in save custody instead of discontinuing.I agree to
do so.

It was confirmed to me that my no. is kept in safe custody and normally company charge Rs. 35 per month for it but since
i am very old customer so they waive off this for me .
Normally my bill comes to Rs. 552 but my March bill was (Rs. 552-Rs. 105)=Rs. 447 confirming again that my no. has been kept in save custody.

But still i got a bill of Rs. 552 for the month of April and i even did not use the net for 1KB.

I request you to please waive off this bill and correct the error on your part.

Thanks
Arun Kumar Gupta
[protected]
[protected]@gmail.com

DEAR SIR/MADAM
THANK YOU FOR GIVING ME AN OPPORTUNITY TO BRING AN INJUSTICE SUFFERED BY ME . I HAD A TATA INDICOM COIN BOX WHICH WAS STOLEN ON LAST SATURDAY AT 6.15 PM. I WENT TO THE LOCAL POLICE STATION TO LODGE A COMPLAIN . THE POLICE MADE ME WRITE THAT MY COIN BOX WAS LOST INSTEAD OF BEING STOLEN
I HAD A BALANCE OF RS 2800/ IN THE TELEPHONE SO I ASKED TATA INDICOM TO GIVE ME A NEW PCO AND TRANSFER THE BALANCE TO IT
BUT I WAS TOLD THIS WOULD NOT BE POSSIBLE. THOUGH BEFORE WHEN THE MACHINE WAS ONCE FAULTY THE TOWER WAS CHANGED AND BALANCE TRANSFERRED TO NEW TOWER
MY COIN BOX NUMBER WAS [protected]
THE COIN BOX WAS STOLEN ON 08/05/2010 FROM MY SHOP SITUATED AT
DA-89,SECTOR-1,SALT LAKE CITY ,KOLKATA-64,PIN-700064,WEST BENGAL,INDIA
HOPE I WILL BE ISSUED A NEW PCO SO THAT I CAN CARRY ON MY PCO BUSINESS
BEST REGARDS
ANINDYA ROY
E-MAIL
[protected]@live.in

service has been disconnected on 7/05/2010 without any intimation for my mobile number [protected] , i have taken this connection before one year, and now they have disconnected, i am not able to call even customer care, i have submitted required docs in the tata indicom store (s.n puram branch) on 8/05/2010, but till today my sevices r not been activated, i went to the store every day to check my number status, they use to tell it will take one more day for activation, but yesterday 12/05/2010 i came to know that they have not sent my docs, they did not even took my signature on the address proof, that's how people in the store (s.n. puram brach vijayawada) are playing with the customers.Pls take necessary action on them (store incharge name is BHARATH) so that people like me will not suffer in the coming future.mail me to the id [protected]@yahoo.com regarding the action u people have taken on them.

Dear Sir,

I purchased one Tata Photon. I was using a Reliance Data Card till then. He (Ravinder Walia) conveyed me that this Photon has a call facility and the amount of Rs. 3500 is a security amount. I got the plan of Rs 750.00/2 GB. I was even told that it does not take much formality to change this photon from my name to my companies name.

i nitially couple of months I received their bill with proper amount and soon my billing amount was increased to Rs. 902.00. I contacted customer care to know the reason but there was no satisfied answer. I requested tata indicom to transfer this number to my companies name and all the relevant documents were attached with application dated: 19th Jan 2010. I was given dozens of locations to visit by the customer care executive but every tata showroom it was not accepted and their simple reason was it is not their duty.

I at in january itself requested tata indicom to disconnect my Photon and refund my money as their executive had conveyed me earlier. I stopped using the Photon. I used to get phone once in a month from tata indicom and I used to tell them about my complain and in return they assured they will sort out my problem.

But all of a sudden, I got a call from their Lawyer who said who is calling from Tees Hazari courts on 11th May 2010 at 5:40 PM and said they against me a case has been filed by Tata Indicom and asked me to submit Rs. 1922 upto 6:20PM of 11th May 2010 or else I have to face a legal action.

But the fact is Photon has not been used since four months and it was coneyed to them to disconnect it and sort out my account but nobody turned up.


I don't what kind of charges they are asking me to pay when I have not used their Photon, when they were told to disconnect it and when I have my Rs. 3500.00 deposited with them.

Therefore, I would to know if I am liable to pay Rs. 1922.00 to tata indicom without any reason?

Looking forward to your response.

Sincerely
Ramesh
[protected]

Dear Sir, I am very bad to listen from ur esteemed and well named telecommunicaton organization as few of the employees are tracing their name and addresses and misguiding the people. For example one o[censored]r company selected women employee recently joined in ur esteemed organization has traced my mobile number address and name. She joined at ur visakhapatnam office recently on 2nd of May 2010. Soon after her joining she did this mistake and telling to other public as she achieved a higher rank. As per all mobile providers norms is to no directory of mobile numbers is published in india, bcaz of the privacy concern. So here kindly take necessary and appropriate action from ur side Sir. She joined at ur Office as Store Keeper (field), and also she taken my address from ur tata indicom, exclusive store, seethammadhara branch. Kindly take right action to avoid this kind of nasty people and make us to help ur company good will and also ur honesty employees.

Dear Sir, I am using Tata Indicom broadband, they are very intelligent because when there is outstanding amount to pay they will call for every 2 hours, but when we have any complaint they are not responding atleast one time also.

Broadband Customer care are not lifting call anybody. I am calling directly to billing department and requesting transfer the call to broad band department., then only they are transferring call to broadband dept.

Every time, Every time - they are saying "you have to be patience for waiting because all executives are busy with other customers" i feel very bad at that time because all executives are busy with other customers "at every time is this the way to answer sir!................. how worst are they are responding

Sir, this is not the way to behave as a customer care. Please take any action against Tata Indicom Broad Band if you can sir.

Sir - despite lot of followup on their customer care people they are not addressing my issue and only say wait for our call. now their calls are coming through nonsense people who do not have etiquates even how to talk. please look into the matter.

the details of my complaint is available in the trail mail.

From: Sanjeev Kashyap [mailto:[protected]@indiabulls.com]
Sent: Tuesday, May 04, 2010 1:48 PM
To: 'Sanjeev Kashyap'; 'customer.[protected]@tatatel.co.in'
Subject: RE: Account no.[protected]~~M1387969

Your person mandeep called me on my mobile has no sense and do not aware about his duties and responsibilities not even have quality to how to talk to the client.

Worst dealing sense across to desks…… more than one month passed and you people failed to address the issue.

YOUR RESPONSE HAS FORCED ME TO WRITE TO TRAI FOR COMPLAINING YOUR SYSTEM, PROCESSES AND DEALING ETIQUETTES WITH CLIENTS.

Sanjeev Kashyap
________________________________________
From: Sanjeev Kashyap [mailto:[protected]@indiabulls.com]
Sent: Tuesday, May 04, 2010 12:19 PM
To: 'customer.[protected]@tatatel.co.in'
Subject: RE: Account no.[protected]~~M1387969

Despite this interaction and assurance for resolving excess billing problem one month has been passed and again this month I received another bill for payment.

Only due to this attitude I had sent request for close my account with you.

During discussion with Nidhi and Sandeep they are not providing me regulator contact details where I can escalate my grievances.

Sanjeev Kashyap, [protected]
________________________________________
From: customer.[protected]@tatatel.co.in [mailto:customer.[protected]@tatatel.co.in]
Sent: Thursday, April 01, 2010 8:23 PM
To: SANJEEV KASHYAP (VP/DP/GRGH)
Subject: Account no.[protected]~~M1387969
Importance: High

Dear Sir,

Greetings from Tata Indicom!

This is with reference to your email dated April 01, 2010 regarding your Tata Indicom number[protected]. We truly value our relationship with you and regret for the inconvenience caused. As per your mail regarding retention dispute, we would like to inform you that your complaint for the same is already under process vide reference number[protected] and is expected to be resolved by April 02, 2010. We request you to kindly bear with us in the interim.

For any assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Mr. Mayank Jain on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Warm Regards,
Rippon Kirandeep Singh Manager Customercare Delhi
Contact No [protected], www.tataindicom.com



-----Original Message-----
From: [protected]@indiabulls.com
Sent: [protected]:41:25.0
To : customercare.[protected]@tatatel.co.in
Subject: Account no.[protected]~~M1387969
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Mr. Ashwani,

Tata Indicom



Complaint number is[protected] dated 01/04/2010



As per your executive it has been confirmed to us that none of any amount
will be billed to us unless we are not made any outgoing call. But you are
billed me continuously despite your commitment of no fix bill.



Please look into the matter and take adequate action to own your commitment
or close this account permanently and refund my one time payment of Rs
200/-.



My details are:

Sanjeev Kashyap

[protected]

Account no.[protected]

Bill number[protected]





Thanks and Regards,

Sanjeev Kashyap

Mobile: [protected]

I was the subscriber of tata indicom-Walky services; I took this service for my mother as she is not well. I am staying abroad since last 4 years, and I was not aware what happening with the services, 1day I called up my mother and come to know that our no. is disconnected to due to non payment of bill. When I checked I came to know we were charged for internet connection and international calls where I don’t have computer at home and no ISD service on my connection. Then how we were charged for all these? My mother visited several times to there outlets to complaint about the same and they accepted it was charged wrongly and we will reverse these amount. Till now nothing has been rectified and I visited India few months back to see my mother, I start receiving calls from different no. in which they were threatening and abusing me for the non payment of bill. My account no.[protected]
I am in the hospital to see my relative but I relieved a call from police and advocate making payment in 1 hour. I think this a new way to looting innocent people. I really don’t understand what this is all about. I am totally disappointed with this.
I am looking forward to hear fair response from TATA

Janesh
[protected]

We are hainv three telephone connection from Tata Indicom. 64564600, 64581600 and [protected]. Since last three months the first number 64564600 is not working. The customer care is not taking the complaint. Whereas we mailed to the nodal officer also aboaut the problem several times. But he too not taking interest in solving the problem. It seems that this company were just mean for the money. At the time of installation they do several promises. but least bother about that. Please guide me what to do with the dead phone. They are collecting the charges as usual.
mahesh agarwal,
Sahayog Organisation,
Hyderabad

I bought Tata wimax connection on 21 Aug 2009. Took Flash384 plan.

There are 2 complaints.
1. I do not have the need of static IP and most home users don't need one unless they are using it for VPN (with static ip authentication) or if you are hosting a website. Tata Indicom is throwing up a login page for normal users and to de-activate this login page they are forcing consumers to buy this "Static IP" for which they charge Rs.2000. Having this login page is a huge headache as you will not be able to access your internet connections through your mobile devices.

2. I was supposed to get 1.5 mbps at night. In september, just one month after taking the connection i did not get that speed. After continuous complaints, they told me that Tata Indicom is NO MORE providing the flash 384 plan and asked me to downgrade to infinity 384. I did not agree to this, but finally they pushed me to infinity 384 plan without my consent or approval. During this period which took 3 months, I was charged for 1.5 mpbs at night, but only got 384 kbps. Now when they wanted to downgrade this plan, I asked the agent to send me an email. But the fact that they are not ready to put it in writing means that they are infact trying to cheat.
Add to this i received several calls where the person would call me up and ask me "Sir this is to confirm that you wanted to downgrade to infinity 384 plan", for which I would respond "I did not ask for it and neither do i consent for the change. Send me an email regarding these details". As soon as I tell this, they would just say ok and hang up.

Now still I see that Tata Indicom is selling this flash 384 plan. I feel that they will just lure the customers using this plan and in a planned way pushing them down to 384 plan once u become their customer. Can some one look into this?

The person, Mr. Kailash Karkera, sales exec of Appco Marketing Pvt. Ltd had visited my place on 3rd April for the Tata Indicom landline and I had applied for a Tata Indicom landline and was promised that it will be delivered and installed at my place within 7 working days. I agreed for the same and I had issued a cheque of Rs. 1998/- for 2 connections.

After 10 days when the phone was not installed , we called Kailash and he informed that the stock is not there and in 2 days it will be fixed .

After so many follow ups on 16th Aptil, Mr. Kailash has assured me that the same will be done by 21 st April, Wednesday due to many reasons which I'm not concerned and interested about. I informed him that i do not want it on Wednesday.I want the phones to be delivered by tomorrow or max Monday ie 18th Apr and no excuses pls, if you cant make it and will deliver it by Wednesday, then I would like to have a compensation for all the torture and followup.

I informed Kailash If I don't receive the phones as promised, I assure you that I will be filing a Fraud Case against TATA TELESERVICES and DIESL both.

Still till date I have not received the Phone, its now one month today still. I want refund of the money plus compensation for bad service.

You can take this as my final warning or a final request and communication from my end.

Awaiting a response from you.


Regards
Shivram Mylavarapu
[protected]

I had a tata indicom plug 2 surf internet modem connection.When i took it i got 2 month free usage on the payment of modem connection. After one month & 10 days, i lost the modem, so i went to the shoppe & asked the person to disconnect it he also ensured me that i will not get any bill since i am cancelling the connection in free usage period only. I written it down on the register which he provided. Later i got many calls from the tata indicom centre that i have some balance which i need 2 pay. I clarified them that i have cancelled the connection within free usage period only, but theycontinued to call me. Suddenly one day i got a legal notice about the non- payment of my dues.
I want to put up a case against them for unnecessorily harassing me & askign for the payment that does nt due to me.

My Prepaid Tata indicom Mobile No.[protected]. Today morning I recharged my mobile with Rs.100/- and got credit of Rs.89.24. After that I made only two calls @ 11.00 am and at around 11.30 - 12.00 AM my mobile started a music I also saw a figure in my Mobile and a message saying press OK. I tried all buttons to stop music but could not succeed. When I pressed OK button it stopped. Same music and appeared again after 15 minutes again same procedure it stopped only when I pressed OK. But after some time when I tried to call a number It started telling that I have zero balance. I contacted the local Tata indicom office They expressed their helplessness to refund the debited amount and advised me to contact 12524 / [protected] / [protected]. He says I will not get back my amount. Please let me know how I can get back the recharged amount. Also Please let me know how we can stop the malpractice by the Mobile companies forcing us to press the select button so that they can charge for that particular service. Please help he

Dear Sir/madam
I Recharged my TataIndicaom Mob No [protected] from TataIndicom Website(www.TataIndicom.com) twice time with 222 Rs.And I did not get recharge balance so I complained to TataIndicom Custome Care and I got a got Two call form Executive of Tata Indicom as they told that My Problem will be resolve within two days and They told It will take max Time 30 april 2010 till 2.30 Pm. But Till Now I am not getting any response from Tata Indicom. When I am trying to contact the Customer Care Executive They disconnet my call. and I also write mail to the Customer Care But again I unable to get any response.
My Complaint No-153266
And this Is My Transaction ID-$82171867, $ 82167862 through which my Balance deduct from Union Bank Of India.


Thank U
Anay Rai


Again My Humble request To u Please Resolve My problem as well as Possible.

Anay Kumar Rai
[protected]

There was some wrong billing from Tata Indicom and we had lodged a complaint when their claim for a higher amount came. Complaint # 427074 dated 21st Aug. 2006.

Here was our last communication to them, for which we have not heard anything and now after 4 years, we are getting a notice from them. When contacted them, they say they don't have old emails and want us to visit their office for "Settlement", which sounded very irresponsible to say the least, especially from a name like TATA.

---- Excerpts from our last mail to them on 22nd Aug.[protected]
Today I have lodged a complaint (# 427074 dated 21st Aug. 2006) for the "wrong" billing during March, April and May 2006. While we changed to the new plan "infinity 256" in march 2006, we were continuing to get the bills based on the old plan at Rs.1795.84. This got changed to Rs.1346.88 from June 2006, whereas it should have been from March 2006. So, the difference of Rs.1348.88 (448.96 x 3) should be credited to our account, without which we will not be able to clear the dues.

Thanks and look forward to sorting this out at the earliest.
[protected]

plz send me the incoming call dfetails of my tata indicom number delhi [protected] on my id [protected]@yahoo.co.in

Hi ,
In last 15 days I have registered around 10 complaints for improper/no connectivity in my tata indicom broadband 2.0 connection .
user id : [protected]@vsnl.net .
complaints : 11266960 ,11864918 ,12032064,12095282,12057290, 12095282.
All the complaints get closed without any resolution or any confirmation from my side .
The technician comes and gives one or the other excuse , like the antenna nob was loose , or puts some tape on antenna and says the poblem would be resolved and leaves .The problem never gets resolved and i am facing lot of trauma , calling CC daily and registering new complaints .
Is there any way i can escalte this issue to the senoir management and get my problem resolved . Also will i get a discounted bill as i am not able to use connection for last 15 days .
regard