Tata Indicom Complaints & Reviews

There are some serious flaw in their service ...They recently have updated their website my account portal...but they make serious and preplanned (very very bad thing they are doing) matter at the USAGE PAGE. They do not give you right now the total usage made upto a date you are checking your usage ...they give you just a total usage per day basis... for example you are getting info of total browsing data of 11th, 12th, 13th, 14th, separately per day basis...but you can not get now the total data transferred upto 14th (if you going to check the data usage anytime at 14th of a month). they are doing this such that you can not find how much actually you spent and how much are still in your hand...they are also started as per the guideline of TRY the bloody thing of fair usage policy..they do not want to let you know whether you are at the verge of the usage end of your monthly quota of your existing plan whether unlimited or limited.I several times reported about this serious flaw but they are not ready to hear this truth...

USB Modem Tata Indicom — Bill

To
M/S Tata Indicom
Customer Care Cantre,
New Delhi.

Sub:- Mobil No. [protected]
Sim No.A00000006F[protected]

Dear Sir

You are request to Close my M.No. [protected] purchase On datet[protected]
And send the Up-to-date bill for the payment.


Thank you.

Yours truly.


Harish Sharma
805, Prem Gali No. 3 E,
Gandhi Nagar, Delhi
110031
Dated.[protected]
M.No.0-[protected]

Email:- [protected]@yahoo.com

Tata indicom Photon Plus — about billing

my actual plan is 750 rs plan 2gb usage plan.my usage is completed so i have added add on pack worth 150 rs.so i want to receive total bill of this month is 750+150=900.but i have received 1488rs bill for this month.to clarify this doubt when i am trying to contact with tata customer care i am not getting correct response.And they are saying that the remaining amount is due for last month.I have cleared the last month bill but they are giving replay for me like this.what i want to do.

i want bill amount detail up to this date to my email id

i want to my my bill till now.please inform me urgently, i will be thankful to you.my a/c no. is[protected]

Tata billing are confusing. Only Tata can understand them I guess. Customer service before subscription/membership is more than satisfactory but after, it is completely opposite.

please messege bill for my tata photon plus acc.no[protected] to my mobile no [protected]

please messege current bills for my ac no.[protected] to my mobile [protected]

please send me a copy of my current due amount after which i can make the payment.

This happened in my case also. Tatas are looting people.

sir i want the full detail of my calls on my email id which i have given to you in this form

It has been observe that whatever TAT walky phone customer are there tata call them to their centers rather than providing the technical person at sight service which they used to do, funny part who have tat wire line thy still provide the service at sight.

Further the instruments thy proved is of very very poor quality and do not give any grantee for the performance, This are all china bead products and due to this customers are no getting any good service and networks, The problem is acute, most of the walky users are not happy with the service,

In fact the problem is with the instruments thy provide and they are not ready to offer other model of the instruments, they force to used customer repaired one and that to also old instruments, I have seen that they repair means thy connect the different parts form other rejected instruments and give, so that is temporary due to miss mach of parts and non tested instruments does not work properly government should look in to the same because this is very big issue as far as Customer service and right are concerns in spit of regular payments made for the services and what they have asked for NO VALU TO THE PAYMENTS, When the payment is not made on due dates thy disconnect the lines and when we do not get service for the 3 to 4 days due to bad networks thy are not responsible so the accountability ahs to be their in this field.

Thanks & reg.

TATA Indicom — Bill Received without Connection

Dear Sir,

Im receiving the TATA indicom wireless internet Bill for the past 3 months. I have registered the complaint with the customer care executive and the complaint number is :[protected]. The agent (Mr.Shiva) has misused my documents and got the connection. I have already taken this issue to the Nodal officer, but still im receiving the Bills for every month.

Kindly take this case and help me in getting justice.

Regards
Santhosh Kumar.N

want list of call details of this month
dear sir, i need a list of call details of my prepaid tata indicom mobile, the number of my mobile is [protected].

want list of call details of this month
dear sir, i need a list of call details of my prepaid tata indicom mobile, the number of my mobile is [protected].

i m avinash and my mobile no is [protected].i want my last 20 days call details pls bring it fast.

i m baljeet singh from jaipur. i have a postpaid mobile phone. my no. is [protected]. pls provide me my last all calls (including local calls) details of last 5 days as soon as possible on my above given email address.

dear sir, i want call list of past 6 month.please help me.phone no.[protected].

want list of call details of this month
dear sir, i need a list of call details of my prepaid tata indicom mobile, the number of my mobile is [protected]

want list of call details of this month
dear sir, i need a list of call details of my prepaid tata indicom mobile, the number of my mobile is [protected]

want list of call details of this month
dear sir, i need a list of call details of my prepaid tata indicom mobile, the number of my mobile is [protected]

want list of call details of this month
dear sir, i need a list of sending sms details of my prepaid tata indicom mobile, the number of my mobile is [protected]

hello sir i want my mobile number call details plz sent oct. month call details on my id [protected]@rediffmail.com

TATA Indicom — blank call and send sms

sir i get problem from a tata indicom mobile number [protected]. from this number i get more blank call and adult sms . so sir pls send the id of this number and call detail. pls sir send me on [protected]@gamil.com. pls pls pls pls sir

tata indicom mobile prepaid card — pesky calls

phone no [protected] i receive around 40 to 50 pesky calls it makes me crazy. i advise everyone to shift to Idea on activation of portability. THE MG DIRECTOR MUST BE PUNISHED WITH RIGOROUS IMPRISONMENT FOR 15 YEARS SINCE HE HAS GIVEN ME MENTAL AGONY.
I WISH THE COMPANY CLOSES DOWN
TO HELL WITH TATA INDICOM.
FOR GIVING BRIBES ALL CONCERNED OFFICERS MUST BE IMPRISONED WITH LARGE SENTENCES

iwnt call list of my mobile number of november

i need a incoming and out going calls details from my prepaid tata indicom mobile of november month my number [protected]

want list of call details of this month
dear sir, i need a list of call details of my prepaid tata indicom mobile, the number of my mobile is
[protected]

i want call list of my mobile number [protected] for this january month 2012

want list of call details of this month
dear sir, i need a list of call details tata indicom, the number of my [protected]

i want call list of my mobile number [protected] for august- 2012

dear sir, i need a list of call and sms details for the period 1-11-12 to 30-11-12 my mobile no.[protected]. my email addres :[protected]@yahoo.com. please send detail on my email addres.

want to see my call details

want to see my call list

Dear sir, i need a list of call details past six months my mobile no.[protected] my email address : [protected]@gmail.com please send detail on my email addres.

walky — Battery in not working

Hi,

we purchase tataindicam walky phone one year back
know i[censored] charge battery for 20 hours also it wont come
for one hour please do the need ful thing for this

TATA Indicom — batterie

I purchase a new battery from tata service centre & they give me two month warranty and after two month battery was not working. now they tell me we cant do anything.

your agencie v.m technologies 23/4 chadda bhawan basement B/17, [protected], I puchasw a new battery and they give me warreinty of two month. after exact two month battery is not working and representative says we cant do anything pls complant to tata indicom.

pls change my battery

Sir, Madom

I haveTata walky landline phone from last 2 years recharge bettry not long time functioning I had changed 4th time bettery from outsid once i recharge bettery hardly i can used phone only few minutes then after its down plz give me anys uitable suggation or TATA own service centre around Mumbaicentral and Byculla

THANKS

Sir, Mam

I haveTata walky landline phone from last 3 years, I have a complain that from last month i.e DEC onwards my walky bill is exceeding due to two or three new sim charges, which I had not applied, I had given return complain with my ID Proof, customer care of our locality say we will rectify it, need not have to wory but they had closed walky service . so plz give me anys uitable suggation or TATA own service centre around Rourkela so that I could solve my problem faceing.my walky no is [protected]

N J Tirkey

THANKS

TATA Indicom Broadband Service — Plan Issue

Dear Sir,
I have applied for 199 postpaid plan. In this plan they agreed to offer speed of 256 kbps with ullimited download betwwen 8:00PM - 8:00 Am . I had waited for 1 month to get this plan.
They had changed my plan to 199 with download @40 piase /MB without informing me .When I cantacted they said I got connection after the offer period ended. Now What should I do?

Tata Indicomm Broad Band — Charging for No/improper service

My tataindicomm id is - [protected]@vsnl.net


I am boradband customer of Tata Indicomm Broad Band for more than 3 years. Their service have been good for 2 1/2 Years but from the last 6 months I am suffering from lots and lots of disconnection and now for the past one week. Their is a connection but dead slow which is equal to no connection and their charging every day for the same whether the connection is available or not and telling me that have used the connection which is wrong and blaming every thing on computers as the whole process is computerised and making fool of me.

I am really frustrated and faced much losses with these people. I feel mental agony and frustrated. They are simply eating my hard earned money without giving proper service.

Tata Indicom Broadband Internet — internet problem

Respected sir
I kishor khollam owner of Hari om Enterprises we have two connections
bill pay annual nearly rs 10,0000/- but service is not good but companies local worker is not support
I am kidney transplant patient cannot run or every time go to complaints or search for engineers.Its my healthy request you to check our complains details and take action

my address is sr.no.124/2/1 jadhav vasti kalas vishrantwadi pune-15
mobile is [protected]

Dear Sir
I had applied for Transfer of Ownership at Tata Indicom's Noida, Sector - 18, branch on 24 Feb 09. They assured me that it will be done in 3-4 days, after several follow up with customer care & visit at that branch finally they confirmed that it will be done by 18th march, but they have transferred that to some new NON-EXISTENT name & on complaining to customer care they told me that i have submitted the docts for same name as it apperaing in their system.

Kindly help in this matter

Regards

Sumit Aggarwal

TATA Indicom Photon + — Pathetic Service

I had mailed this whole content to TATA legal team, for which till now I haven't received any kind of response. If you go for a photon plus please think twice.

I had raised a complaint with respect to photon plus which was linked to my account on 2nd of may 09 there was no proper response and I couldn’t use my photon connection for 2 days which is highly critical for my kind of work where I need to access my mails & do my work, so I had an severe mental torture as my whole lot of office work everything went for toss.

Then for the second time that I raised a complaint for the non connectivity of photon plus on 12th of May 09 and there was worst service I could ever experience in my life time, there was not a single support on resolving my concern when ever I had called up the customer care 121 and this again lead to loss of my office work & time and for this more over I went physically to the TATA main office located at Khan Lateef Khan estate near Lal bahadur stadium in Hyderabad, I wasted my whole of the day in chasing behind the technical support people for getting my photon plus activated whereas this was a clear responsibility of TATA Teleservices to provide online support or else to send across a technician to my location to get this done. So it resulted loss of time & the worst of worst service which was given.

Immediate after this incident I passed by I requested to split my account of photon plus. Getting this done from TATA Teleservices Ltd., I experienced one more pathetic service, when my bill got generated they have added what ever usage was made from photon plus was added to my old account instead of adding to the new account of photon plus, I wonder why this was done on what basis it was added to my photon plus usage to my old account.

After the bill generation I got to know my bill has come to Rs 7500 odd whereas I had made the payment of Rs 3668 for which I don’t see any details in it and later on I asked the customer care people to provide me the details of my usage there was no any response for my request made and they expected me to pay the bill, how this is possible I have a right to ask my bill details as per the section of the Right to information act, 2005 under TRAI guidelines.

And till now I have been calling on daily basis from past 8 days stating that I am not able to connect photon plus, one person from customer says me it’s a technical problem, another person says me it’s a backend server problem, I have been hearing 10 different things from the customer care, they themselves doesn't know what is the cause of the issue & they take the customer concerns in a very casual way and in a very negligent manner.

In the notice sent to me numbered with TTL/LEGAL/138/ dated 5th June 2009 they are stating that I have agreed to the terms & conditions of the Tata Teleservices Ltd while providing me the connection from them, if that is the case what about the terms & conditions which each service provider should follow while lending service to the customer which is invisible for me, what kind of service they agreed upon the TRAI before launching any kind of services have you they been following it ?

Is this a service or the rules that TATA Indicom people follow and imply on customers and TATA indicom people are least bothered to serve the customer with their concerns. I have been following up from the day one there is a zero response, no update. I just question their legitimacy of providing the service, hope if they were in my position they would have at least known the fact of providing the below the mark or worst service any one could experience from TATA Teleservices Ltd /TATA Indicom.

I have undergone very severe mental torture and ended up with lot of problems which has impacted my day to day life to an great extent from using the photon plus of TATA Teleservices Ltd.
They are basically deceiving the customer and his rights.

TATA Indicom Photon + — I want my refund of money paid...

I am sick of Tata Indicom too...I have BOUGHT PHOTON+...and it has not beein working from day 1...the sales person had given me a demo one for 2-3 days..that worked well...but as soon as I got a new piece it did not give me more that 200kpbs...3mbps is promised. I had paid the total amount for connection and hardware in cash about 4000+.

The connection does not work when u r travelling ...I went to Hyderabad for 10days..it didnt connect at all...when I complained thhe sales person said it is not working for me either and kept down the phone.

Now I am back at Banaglore...the sales guy from and Agency lead finally game me details of my connection and asked me to contact help desk. When I did they said as they had only promised upto 3 mbps...200kbps come within that. They also sent a couple of service guys who could nt figure out why the conncetion didnt work. Finaly one guy was able to resolve it..and the it was blocked for non-payment of bill as by then one month was over.

The bill was to have been sent to my gmail ...but they had the adress wrong in records..(data was captured incorrectly from application)

So now it stands that they willre-open the account and test again and then determine what has to be done...the account does not cancel even if we want it..within paying the monthly charge...

Unwittingly...I was caught in this racket...and have lost my money and have not working wireless...and everymonth...they would add the charges till cancellation. Nice money making racket. Can someone help?

Tata Indicom Wireless Broadband (Photon+) — Poor Service and False Commitments

Hi,

I'd like to address my concern of getting really poor service and false commitments from Tata Indicom on Photon+, a wirless broadband service.

After buying the connection I had problem regarding the connectivity from day 5(was promissed that i will get the download speed upto 3.1 Mbps, however it is not even around .5 Mbps) which I addressed it to the customer care department, then an engineer was sent to diagnose or solve the problem.
After engineer's visit I got to know that it is the network (HSIA, 3G) problem and the engineer gave me the assurance that it will be solved within a day as he is informing the Tata Network Team of the same.

After that I kept following up with customer services for seven days and every time they gave the same excuse that it will be taken care by June, 26, 09.
However on June 27, 09 I was forced to write a mail to NodalOfficer one of the Departments taking care of the broadband complaint. The situation is still the same, I bought it for 3500 and suppose to pay 1100 per month without getting the required services.

I'd request you if you could help me in this, your help would be highly appreciated...

Thanks
Rahul Singh
Phone #: [protected]

Dude,

Believe me... I can completely understand you as I am going through the same problem myself. The customer care doesnt have a clue on how much I have downloaded/ what are the extra charges if I go beyond my plan limit.. till the bill gets generated...its pathetic...

the customer care people do not seem to be really educated enuf...they talk all non-sense...start responding even before I complete my question...

I get a inflated bill..and when I enquire about it they keep shuttling the call from one department to another...no one has any clue on why the bill is inflated...

:( :(

I ... And now I get a call from all centers...and they tell me my device is not working because I have not paid the bill...not mentioning the fact that it was not working from beginning.

Added they are not cancelling my account either which I have subscribed for the 10GB free...so I am stuck with the billing amount adding on every month...even if I am not using it.

They call at most odd times...when I have mentioned to them not to call between 4 pm to 12 am as I am at work...but no...thats the time all call..even today Mr. Das from Bombay called around 6:00pm...and guess what...he said...??...you are right...Madam...your bill is not paid...so your connection is not working"

And if I am in the middle og a conf call or a meeting... I tell them I am busy or on a call...I get this mail below:

Dear Ms.Gayathri

Greetings from Tata Indicom!

This is with reference to your email dated 06/07/09 regarding your TATA Indicom number.

As per your mail, we would like to inform you that, we have tried to establish our contact with you, despite of our best efforts we were unable to reach you.

Hence, we request you to kindly provide us your Tata Indicom phone or account number to initiate further action.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected] am to 6 pm from Monday to Saturday).
=====================

This has been very stressfull...

Thanks
Gayathri

I have also purchased the device for Photon plus and was assured for a connection within 24 hours.

I was waiting for the whole day and nobody turned up. When I contacted the person from whom I had purchased the device, he is giving only false assurance.

I am really surprised to find the customer service of a respectable company like TATA, so irresponsible in customer service.

photon+ wireless broadband service — photon+ not working

i have purchased a photon+ data card about 3months back,earlier it was working properly but from around last 2 weeks it is not working on my laptop.i am not able to use it as it is not connecting to internet.i m not able to get ur customer care number also,so dats y i m sending dis complaint online.


so kindly adress the issue.


Regards
Cmde J.Jena
Director
TCOE

I agree with the above complaint. After having paid for a broadband, the photon + connection does not even provide me with a dialup speed or 1/10th of the promised speed. We should take this up with the Department of Telecom. Tata Indicomm is misleading the customers.

Tata Broadband — False service assurances

I have purchased a 2MBPS plan from TATA.

I had raised a complaint on 5th Jan stating slow download speed issues. I got a feedback call on 24th Jan 2010 asking is the complaint is resolved. I specified 'NO'. I got another call from TATA Broadback on 26th Jan 2010 saying I have raised a complaint regarding slow download issues on 25th Jan 2010. These guys, instead of resolving the old complaint raised a new complaint simply to avoid SLA issues.

To follow up on the complaint which I had not raised on 25th Jan 2010, I called them on 11th Feb and they say that it will take 1month estimated time to resolve. I get another call from these guys saying I had raised a complaint on 12th Feb 2010 regarding slow browsing issues. They again closed the complaint they had raised on 25th Jan 2010 after taking a feedback from me that the complaint is not resolved.

Moreover, both the times, they sent me a mail that they tried to contact me on all my available phone numbers and I was not available but the fact is I got a call both the times where I mentioned that the complaint is not resolved.

Its been more than 40 days now that I've been spending my time and money to get this issue resolve and there is no action that I see from TATA.

I feel I'm being fooled and TATA Broadband is not providing the high speed internet services that it promises and markets.

Hope correct action is taken against these guys.

TATA Indicom Photon + — Tata Indicom Photon + is not working

Dear Sir/Madam,

I had taken a TATA Indicom Photon+ device for Rs 3400/- on December 10, 2009 expecting better speed than my WIMAX connection that I was using earlier from the same TATA Indicom services.

Actually the speed is not coming good. getting troubled for 4 consecutuve days, finally I renewed the WIMAX connection that I was using earlier from the same TATA Indicom services.

Based on my complaints one after the other, Tata Indicom Technicians visited my house at three different times and observed that it is NOT working even with the minimum desired speed.

I wrote several e-mails and called to customer care several times, however always I got a promise that it will be sorted out soon.

Nothing has happened so far, and finally today they told me that your money can not be refunded.

I would like to have justice to my money spent.

Thanks,
Tapan Brahma

TATA BB Wimax keeps dropping so NEVER subscribe to it ...unless you want trouble and pay for that gleefully

Worst Speed
Worst Speed! Costliest Plans!

I had recently got a new Infinity 750+Kbps Tata Indicom Wimax connection. The speed limit which i am not getting speed occurring to plan & form 4pm to 9.00 pm ist is getting slow in penk hour is only about If I ask customer care they saying it will vary some time like that. Then why should they charging more? Previously I used BSNL while I was in Chennaim they are 100 times better then Tata Indicom. My concern is that Tata Indicom should increase the bandwidth else they have to change the plans(reducing the amount) and need to inform the truth(exact speed) to their new customers.

TATA Indicom USB Modem — facing problems day by day

Hello everyone, i', Jeena keluskar from goa.. i have recently purchased Tata indicom Usb Modem.. They said i would get speed abt 236kpbs. When i took this connection the speed was 230.2kpbs.. the very next the my internet got disconnected due the billing issue of year 2005... but no one tried to call and let us know that the nethas got disconnected due to the billing issue of the year 2005... we made the payment the very same day and it got activated then my speep dropped down to 115.2.. i could not open any website.. .. i called them up and logged a complaint. they turned out after 2days.. and said there is no service in our area.. its just 3km away from the capital city (panjim).. they should be responsible before giving us the connection there is or not sevice in our area.. hw can they be so irresponsible.. they said they would get back to us ... but no one turned out... when we wanted to return our USB modem they said there is no refund, , , but when i took this they said "i[censored]r not satisfied withe the service u can have ur money back" but now its totally opposite.. they are soo rude over the phone... my 3800+my 2005 pending bill gone for drain... i seriously dont know wt to do with this people.. when i try calling them they disconnect my calls.. i would like to mention their names MD of team 4u shannal contact no is:[protected].. i had taken this connection from Kundan malji his contact no is:[protected].. please help me with this problem... i wanna go to the consumer court and log a complaint againts them.. please help me with this.. Because i dont want others to get cheated by this people... u can mail me at: [protected]@gmail.com or contact me at [protected]... If i dont take a action now.. many people would get cheated... hope i would get the good response from u all... thank u Indian consumer...

tataindicom usb modem — speed is slow

speed of modem is v slow

Dear sir
i got my connection 10 days before...Initial two days the net speed was damn slow..I couldnt open a google page...Nw a days it often disconnects...

what can i do ???

Sir
hi!this is deepak bachhawat from chennaI.MY TATA INDICOM MODEM S FRONT steel part is broken and i have given it for repairs 2 times to local vendor but again its come out.could u suggest me where is the proper place i should visit and get this modem soldered.