[Resolved]  TATA Indicom Walky — handset not replaced

TATA — NOT REPLACING MY HANDSET

DEAR SIR /MADAM
MY NAME IS SALMAN KHAN AND MYTELEOHONE OF TATA NUMBER IS[protected], ON 23 FEB I HAVE GIVEN COMPLAIN IN YUR CONSUMER COMPLAINTS.ON 24TH, I HAVE GOT A CALL FROM TATA OFFICE, FROM KHANLATIF KAHN BUILDING (TATA MAIN BRANCH OFFICE), IAND AFTER THREE HOURS TATA TECHNICIAN, HAS PROMISE ME WITH IN TWO DAYS ,HW WILL REPLACE MY HAND SET , BUT AFTER TWO DAYS ,WHEN I APPROACH HIM , TATA TECHNICIAN , NAME(AMARENDER) AND HIS TELEPHONE NUMBER IS [protected], THEY ARE NOT RESPONE HIM.HE TOLD , ME THAT I DONT KNOW ANYTHING ,PLSE CONT HEAD OFFICE,
TATA TELECOMMUNICATION IS BIG COMPANY. AND THEY ARE NOT RESPONSE ME FROM 15 FEBRUARY I HAVE GOT PROBLEM, WHEN I REPLACE MY NEW HAND SET.LG, THEY HAVE TAKEN AND GIVEN ME OLD HANDSET, MODEL NO :LSP 340E,WHICH H IS OLD, I CANNOT MAKE A CALL TO ANY BODY, THE HAND SET IS TOTALLY DEFECTIVE,
FROM 15 FEB TO 25TH FEB TOTALLY 1O DAYS , MY PHONE IS NOT WORKING, WHO IS RESPONSIBLE, FOR THAT ?
SO PLEASE , I WANT TO TELL TO TATA COMPANY TO REPLACE MY HAND SET AS SOON AS POSSIBLE, SO THAT I CAN CALL TO MY FAMILY MEMBERS,,,,,,,,,,,,
KINDLY PLS TAKE ACTION AT TATA OFFICE ( MALAKPET NEAR CHERMAS) AND MAIN BRANCH HEAD OFFICE
AND MY ADDITIONAL TELEPHONE NUMBER IS [protected] .....

i have lose balence in my accont mb .no [protected]
deducteed amount rs 65/- pls cridit my account

i am not happy for my tata service.i am steel 6 year used tata but i am not agree.my wakey handset is now damge but not replace new hand saet.why?my tata no is.[protected].from mukesh gangar.