Timtara.com — Non delivery or refund of ordered item

I Prashant Srivastava ordered a Micromax

A110 mobile on 27th feb,2013 by making

payment of Rs.8991.00 through credit card

and the order no. of which is 10401532. And

in my order confirmation mail you gave me a

time of 3 weeks within which the Item should

be delivered. But till now I didn't received

my order nor I received any information

regarding that. Even I called on both

customer care nos. +91 [protected] and

[protected](which is now not working) many

times but no one picked my call and no one

called me or mailed me anything. I sent

frequent email also in reply to which they

informed me that they are cancelling my

order and my refund will be done within 10-15 days but nothing happened. Now they are

not replying to my emails also.
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3 Comments

Comments

Subject: about Sim card replacement.

sir/madam,
i am jeetendra kumar from dhule maharashtra. i am your prepaid customer from last 3 year regular. but my sim card at this time is not working by default. so i want replace this Sim card.
sir i was go to reliance gallery, but where demand for me RS 200 for Sim card replacement. But i am talk to customer care, where told me you only pay 21 rupees. but here not accept.

sir i am give to you reliance store address.-
RELIANCE MOBILE STORE, NEAR DEOPURE BUS STAND, DEOPURE, DHULE .Maharashtra

so sir talk to there & give me exact price for replace prepaid Sim card, & how much total paid there.


from-
jeetendra kumar
contect no- [protected]
dhule, maharashtra
Dear Jeet,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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