Timtara Complaints & Reviews

This is a complaint portal, so readers please don't trust any advertisements which shows the worthiness of the company for their excellent services. AKOSHA is a real fraud. SO BEWARE OF THEM

I have ordered which is not delivered can you help me to get my money back...
Transaction Id : 10180161
Order Date: 12th Mar 2013 06:58 pm
Payment Mode: Credit Card / Debit Card / Net Banking

Order No. PRODUCT OFFERS UNIT PRICE SHIPPING CHARGES TAX QUANTITY UNIT DISCOUNT TOTAL PRICE DELIVERY TIME
10408192 Micromax Smarty 3.5 A54 Mobile Phone(A54)
None Rs. 4, 799 Rs. 0 Rs. 0 1 Rs. 960 Rs. 3, 839 Delivery Within 3 Weeks
Total

Rs. 3, 839

Timtara.com — Product not received yet from timtara.com

I have ordered for philips men grooming kit qg3250 on 24th dec. And its been more than 15 working days from the order given. But i have not received any material yet. I receved a confir ation email showing 8-10 days delivery. I tried to contact them but its really hard to reach them. Customer care executive says it will be despatched in 1-2 days. But status is showing awaiting shipment from last 15 days. Please help in refund of my money. I think they are cheating every customer

Timtara.com — Product not received

I have booked one Skullcandy In-ear Earphone X2SPCZ-810, order number 10145545 on 13th of December and made a online payment of 404rs.
The order status still shows as "Awaiting Shipment".

Please file a fraud complaint and cheating complaint against the timtara and please take appropriate action against the website and do the justice to me.

Timtara.com — Not received product or Refund

I ordered laptop from timtara.com on 23-April-2012, first they cancelled my order as they told that they didn't receive the money. But my account already got debited. Later they told us that order is in process. so i waited for the product to deliver. first they told 10-15 days.. then next 10-15 working day and now after 20-25 days when i asked about the product shipment, they are telling that they didn't receive the money. My order status is still not cancelled. How to Proceed to take legal action against this company ?.

Transfer through - STATE BANK OF INDIA (Netbanking) for the amount Rs. 26445.

however online banking details show the amount transferred to INB INFOSECURE CONSULTING PRI

Timtara.com — Refund Not Received

TIMTARA.COM is not refunding my Rs.4000 apprx. Of my cancelled order No.10271074. Since last 4 months.
I dont know what to do. Please Somebody Help Me.
Thanks & Regards
Hussain Soni
[protected]

Timtara.com — product not received

I have ordered the Bluray Player on 26 feb ,. customer service not responding and also not sending money back and the are not tell the status of the product.

Timtara.com — cheating

I have not received my stabilizer, which i purchased from you. i have ordered the product on 31st may 2012. I called many times to customer care, they assured me that stabilizer will be delivered before 22June 2012, today is 22nd June.
The order id is 10264080, Product: V -guard AC Stabilizer
I am disappointment with the kind of services and false commitments.I have very good experience with many e commerce portal, where usually things deliver at my place within 4-7 days. I inspired many peoples to buy items from e -commerce site , where they get things at lowest price. I hope after this horrible experience with your portal , i will never suggest anyone for online shopping.

Thanking You,
Tapas Pradhan

Hi, I request you to please log a complaint against them by calling on this toll free no [protected] this is the no of Department of Consumer Affairs Govt. of India.& it realy works.
so please call this no and log a complaint, then everthing will taken care by Consumer Court.
More References
Please visit www.fcamin.nic.in or http://www.nationalconsumerhelpline.in

I have filed complaint against them but till now no response from Department of Consumer Affairs Govt. of India...!

Sir,

I am Bharat Singh from Rail Coach Factory, Kapurthala (Punjab),

I had booked one purchase order on 04/11/2012 for a Samsung CE104VD 28 Ltr Convection Microwave Oven(SCE104) for Rs. 9, 490/- with timtara.com, an online business website of M/s InfoSecure Consulting Pvt Ltd, B-26, Second Floor, Sector 8, Noida - Uttar Pradesh-201301, Phone: +91.[protected].

The Shipping address was :
Saroj Nigam
C/O Dr. G.K. Nigam, H.No. 354, 1st Floor, A-Block, Govindpuram,
Ghaziabad, UTTAR PRADESH 201001 India
Mobile Number: [protected]

The material was to be delivered with in 21 days from the booking of the order but it is awaited till now. I had contacted so many times with customer care. Every time, they ensured me that the material will be shipped with in 6-7 days. I visited timtara's office in person on 18/01/2013. They again assured me to be shipped with in 4 days. BUT NOT TILL NOW.

I also contacted with them thru email, details emails are given below of this complaint.

Sir, this website seems to be a fraud. There are so many customers who are suffering this this. You are requested investigate the same and help me with so many customers.

Yours truly,

Bharat Singh,
Sr. System Analyst,
#53, Rail Coach Factory, Kapurthala,

M# [protected]

========================== Details of emails ===========================

Subject: Re: 'Query no.=[protected]' Re: Order status.
________________________________________
Kangan Magon <[protected]@timtara.com> Tue, Dec 18, 2012 at 11:50 AM
To: Instantpay <[protected]@techprocess.co.in>, [protected]@gmail.com
Cc: "[protected]@timtara.com" <[protected]@timtara.com>
Dear Sir,

Greetings for the day.
Please accept our sincere apologies for the delay.
However your order will be shipped in 6-7 working days.
Please cooperate with us for the same.

Thanks
Kangan
On Tue, Dec 18, 2012 at 11:24 AM, Instantpay <[protected]@techprocess.co.in> wrote:
10348752

________________________________________
Bharat <[protected]@gmail.com> Tue, Dec 18, 2012 at 11:57 AM
To: Kangan Magon <[protected]@timtara.com>, Instantpay <[protected]@techprocess.co.in>
Cc: [protected]@timtara.com
Dear Kangan,
This is not acceptable as your customer care is repeatedly ensuring me since last 4 weeks that order will be shipped within nest 6-7 days.
I request that either cancel my order or ship the product immediately.
Thanks,
Bharat Singh
M#[protected]

________________________________________
Bharat <[protected]@gmail.com> Tue, Dec 25, 2012 at 3:39 PM
To: Kangan Magon <[protected]@timtara.com>, Instantpay <[protected]@techprocess.co.in>
Cc: [protected]@timtara.com
Dear Kangan,

It is to over the period of 6-7 days as per your commitment for shipping the material but I have not received any information about the shipment from your side.
It shows Timtara’s week will power of the working. Timtara is only making fool the customers. The comments given on your website regarding the beautifulness of your online business are yours own’s not the customers and are to attract the innocence customers.
It is to much….., now, I again request you to cancel my order and revert back the payment in to my bank account.
[protected]@techprocess is also requested to process the refunding the payment.

Bharat Singh
(Sr. Administrative Officer, Indian Railways)
#53, Type-V,
Rail Coach Factory,
Kapurthala.

________________________________________
Kangan Magon <[protected]@timtara.com> Wed, Dec 26, 2012 at 11:16 AM
To: Bharat <[protected]@gmail.com>
Cc: Instantpay <[protected]@techprocess.co.in>, [protected]@timtara.com
Dear Sir,

Greetings for the day.

Please see the below mentioned link .

If you are ready we will ship it today.

http://www.timtara.com/products/LG-MC2149BPB-Convection-21-Ltr-Microwave.html#

Thanks
Kangan


________________________________________

On Wed, Dec 26, 2012 at 2:28 PM, BHARAT SINGH <[protected]@gmail.com> wrote:

Dear Kangan,

As the order placed by me was for Samsung CE104VD 28 Ltrs, therefore the offer given by you is not acceptable to me. I need Samsung/ LG Microwave & Convection 28 Ltrs or higher capacity.

The product Samsung CE104VD 28 Ltrs is also being displayed on your website on date. The URL is below:

http://www.timtara.com/products/Samsung-CE104VD%252dB-28Ltr-Convection-Microwave...⇄


See, it was a procurement order and payment was given in advance. This product is available in market therefore, there is no question for accepting the inferior/ lower product.

LG-MC2841SPS-Convection-28-Ltr is equivalent to the order one and is also acceptable to me. The URL link is below:

http://www.timtara.com/products/LG-MC2841SPS-Convection-28-Ltr-Microwave.html

Now option is yours, you can deliver any above product except LG-ML-2149 BPB Convection.

Waiting for quick reply.

Regards.


Bharat Singh
Sr. Administrative Officer (Vigilance),
Indian Railways
#53, Type-V, Rail Coach Factory, Kapurthala.

_________________________________________________________________________

BHARAT SINGH <[protected]@gmail.com> Sun, Dec 30, 2012 at 7:53PM
To: Kangan Magon <[protected]@timtara.com>
Cc: Instantpay <[protected]@techprocess.co.in>, [protected]@timtara.com

Dear Kangan,
Please refer my trailing mail of 25.12.2012, in which I had clarified my opinion about your offer of 21 Ltr convection instead of 28 Ltr.
It is again surprising me that you had requested for 6-7 working days for shipping the product vide your email of dated 18.12.2012. Now it is again more then the double time passed but you have not shipped the material.

I had approached with you so many times but it seems that TIMTARA has decided to cheat the customer. Once the money received from customer then it is of TIMTARA. If you think so then you are committing the mistakes.

Now let me know, that why should not I proceed to Consumer Forum to take action against TIMTARA? It is for your information and necessary action please. Please revert-back to me with in 02 days or earlier.


From:
Bharat Singh
Sr. Administrative Officer,
Indian Railways
#53, Type-V,
Rail Coach Factory, Kapurthala.

________________________________________
BHARAT SINGH <[protected]@gmail.com> Thu, Jan 10, 2013 at 8:54 PM
To: [protected]@infosecure.co.in, Kangan Magon <[protected]@timtara.com>, Instantpay <[protected]@techprocess.co.in>
Cc: [protected]@timtara.com
Dear

Mr. Arindam Bose
Organization: InfoSecure Consulting Pvt Ltd
Address: B-26, Second Floor, Sector 8
City: Noida
Your Website details ;

Registrant Name: Arindam Bose registered with Net4 India Ltd,
Organization: InfoSecure Consulting Pvt Ltd
Address: B-26, Second Floor, Sector 8, Noida - Uttar Pradesh
Postal Code: 201301
Phone: +91.[protected]

As Timtara.com, a business website is registered on your name and you are doing the online business activities through it. I had placed an order through your website on you on 04/11/2012. More then 02 months have been passed but the material is not being delivered to me. I had contacted to youe customer care so many times, they only give assurance to me that your material will be shipped in next 6-7 days. Complaint tickets have also been raised but all in vain. You can go through my trailing mails.

Now please cancel my order and refund the entire money to me. Please do not provoke me to go for legal proceedings.
Please take an URGENT action. I will also visit your office shortly also.

Your's poor customer,


Bharat Singh
(Sr. Administrative Officer, Indian Railways)
#53, Type-V,
Rail Coach Factory, Kapurthala.


________________________________________
BHARAT SINGH <[protected]@gmail.com> Mon, Jan 28, 2013 at 1:15 PM
To: [protected]@timtara.com, [protected]@infosecure.co.in, Kangan Magon <[protected]@timtara.com>, Instantpay <[protected]@techprocess.co.in>
Dear Mr. Ritesh,

I had visited your office on 18/01/2013 in reference to Order No. 10348752. You were ensure me that the material will be shipped by Tuesday i.e. 22/01/2013. Till now, I have not received any information from your side. Kindly update the position of my order at the earliest.


--
Bharat Singh,
Sr. System Analyst,
Rail Coach Factory,
Kapurthala (Punjab)

Order number 10382374...

Dear Nikhil

We were going through old complaints that we were not able to resolve and came across the one filed by you (#88985). We are extremely sorry that we could not help you despite our best efforts. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.

Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...⇄
Hope this helps.

Please feel free to contact us at [protected]@akosha.com.

Regards
Online Team
Akosha

I am also cheated by them:

Blast their founder arindam bose at [protected]@timtara.Com

complain to (with CC to timtara):-
times of india - [protected]@timesgroup.Com
business world - [protected]@bworldmail.Com, prosenjit.[protected]@abp.In
cbi online fraud complaints - [protected]@cbi.Gov.In
dataquest magazine who rated them as no 1 - [protected]@cybermedia.Co.In, [protected]@cybermedia.Co.In, [protected]@cybermedia.Co.In, [protected]@cybermedia.Co.In, [protected]@cybermedia.Co.In

also spread this news to all your friend. I am also cheated by them and have complained. Spread these to their rival shopping portals at the address as below:-
[protected]@letsbuy.Com
[protected]@letsbuy.Com
partner.[protected]@network18online.Com.
[protected]@snapdeal.Com
[protected]@futurebazaar.Com
[protected]@futurebazaar.Com
[protected]@ebay.In

let us teach them a lesson together...

No one going to do anything for us until we do something. Lets get united and go to their office to get the product. If this does not help lets get united and file a court case. May be we can go to consumer board.

I ordered on 1st Feb 2013 and i cancelled my order on 4th Feb as I read many negetive reviews and complaints against Timtara and heard that its a fraud company then some how I manage to get below mail ID's and miracle happened when I mailed to these IDs and got my refund on 15th Feb 2013...It really works...Please try and send mails to below IDs:

Kangan Magon <[protected]@timtara.com>, [protected]@direcpay.com, [protected]@timesofmoney.com, [protected]@timesofmoney.com, [protected]@infosecure.co.in, [protected]@direcpay.com,

Timtara — Product not delivered after payment

I have made an order[protected] with Timtara after paying Rs.5840 for a handset,, which was made in 10th Sept 2012. I haven't received neither the material nor any response from your timtara.

Timtara — Non delivery of product - fraud company

I had placed an order on 7th Nov 12 for hp laptop order no 10350542.
Till date product not yet recieved and no any satisfactory responce have been made even after following up with CST.
Urgent delivery of product or money refund and site must be banned in interest of consumer.

even after constant reminders TIMTARA is neither sending product or nor cancelling the order and send the refund
hemant

timtara is a fraud site

No one going to do anything for us until we do something. Lets get united and go to their office to get the product. If this does not help lets get united and file a court case. May be we can go to consumer board.

I ordered on 1st Feb 2013 and i cancelled my order on 4th Feb as I read many negetive reviews and complaints against Timtara and heard that its a fraud company then some how I manage to get below mail ID's and miracle happened when I mailed to these IDs and got my refund on 15th Feb 2013...It really works...Please try and send mails to below IDs:

Kangan Magon <[protected]@timtara.com>, [protected]@direcpay.com, [protected]@timesofmoney.com, [protected]@timesofmoney.com, [protected]@infosecure.co.in, [protected]@direcpay.com,

Hi,
This is Kondareddy from Bangalore. I ordered (Order Id:[protected] a mobile which is worth Rs. 9200 from Timtara on Feb 1, 2013. Till May 1, 2013 issue was the same as with u. Now i got the refund. U can also get the refund i[censored] pay thrue credit card.

What u have to do is:
1. Call to credit card customer care and tell the issue with timtara.
2. They have an option called (Credit back the Transaction after doing some research from their side).
3. They ll ask u to submit one form (Name: Cardholder Dispute Form) along with proofs of order like email proofs.
4. they ll credit the money into ur account within 10 working days.

Regards,
Kondareddy

No one going to do anything for us until we do something. Lets get united and go to their office to get the product. If this does not help lets get united and file a court case. May be we can go to consumer board.

No one going to do anything for us until we do something. Lets get united and go to their office to get the product. If this does not help lets get united and file a court case. May be we can go to consumer board.

I ordered on 1st Feb 2013 and i cancelled my order on 4th Feb as I read many negetive reviews and complaints against Timtara and heard that its a fraud company then some how I manage to get below mail ID's and miracle happened when I mailed to these IDs and got my refund on 15th Feb 2013...It really works...Please try and send mails to below IDs:

Kangan Magon <[protected]@timtara.com>, [protected]@direcpay.com, [protected]@timesofmoney.com, [protected]@timesofmoney.com, [protected]@infosecure.co.in, [protected]@direcpay.com,

do u have to threaten them in d mails to get refund?? i am also a fellow sufferer! pls help!!!

Timtara — Product and Refund not delivered

My Order ID is 10287646 . I ordered this product in way back July 2012 .

They never could deliver the product nor refund the money.

Not sure who can help in recovering the money or product.

I am also cheated by them. We should teach them a lesson. Otherwise timtara would continue with its profession so called online fraud.

I raised my complaint with credit card company.

No one going to do anything for us until we do something. Lets get united and go to their office to get the product. If this does not help lets get united and file a court case. May be we can go to consumer board.

I ordered on 1st Feb 2013 and i cancelled my order on 4th Feb as I read many negetive reviews and complaints against Timtara and heard that its a fraud company then some how I manage to get below mail ID's and miracle happened when I mailed to these IDs and got my refund on 15th Feb 2013...It really works...Please try and send mails to below IDs:

Kangan Magon <[protected]@timtara.com>, [protected]@direcpay.com, [protected]@timesofmoney.com, [protected]@timesofmoney.com, [protected]@infosecure.co.in, [protected]@direcpay.com,

Timtara.com — product not yet delivered.almost one month after ordering

Hi,

I had ordered 2 products from timtara.com.its almost one month and i have neither received the product nor have got any update where the shipment is and the customer care is not able to provide any update.

Regards
Aruna

Timtara.com — delivery of purchased product

PUCHASED EPSON PRINTER VIDE ORDER NO10291450 DTD 18/07/12 BUT INSPITE OF REPEATED CALLS AND EMAILS I HAVE NOT RECIEVED THE PRODUCT

No one going to do anything for us until we do something. Lets get united and go to their office to get the product. If this does not help lets get united and file a court case. May be we can go to consumer board.