Timtara — Refund for Order No: 10062066

Address:

Tiruvallur, Tamil Nadu

I have placed the Order 25 days before.. Timtara people are unable to deliver it on time(6-8 working days). So, I have been asked by Timtara to get the refund. But now after 25 days even refund is not reflecting on my Credit card. ( It should take only 7 working days).

Please Refund my Money ASAP.

Sathish
[protected]
_________________________________________________________________



[protected] Forwarded message[protected]
From: Sathish Chowdry <[protected]@gmail.com>
Date: Thu, Dec 15, 2011 at 7:21 AM
Subject: Re: Please Cancel My Order : 10062066
To: Raja Singh <[protected]@timtara.com>, Customer Care <[protected]@timtara.com>


Please refund my Order ASAP..

Wat are the timelines here?


Refund Timelines
Pay mode Refund Mode Refund from the date of cancellation of order
Demand draft/ Cheque Demand Draft 10 Working Days*
Credit Card Credit Card 7 Working Days*
Net Banking Bank Account Online Transfer 7 Working Days*
Debit Card Bank Account Online Transfer 7 Working Days*
COD-Cash On Delivery Demand Draft 10 Working Days*
Other Pay modes On the Same Pay mode 7 Working Days*
* Note Working Days are Monday To Friday excluding holi


On Wed, Dec 14, 2011 at 3:18 PM, Sathish Chowdry <[protected]@gmail.com> wrote:
Dear Team Timtara,

Please update me on the Refund.....

Sathish B.R
[protected]

On 12/14/11, Sathish Chowdry <[protected]@gmail.com> wrote:
> Dear Team Timtara,
>
> Please Refund my money soon.. Its been long time...awaiting for your
> reply..
>
>
>
>
>
> On Mon, Dec 12, 2011 at 9:11 PM, Sathish Chowdry
> <[protected]@gmail.com>wrote:
>
>> Dear Raja Singh,
>>
>> Its been more than 20days... Really It makes me to hate TimTara..
>>
>> Please Refund it...
>>
>>
>>
>> On Thu, Dec 8, 2011 at 10:38 PM, Raja Singh <[protected]@timtara.com> wrote:
>>
>>> Dear Satish,
>>>
>>> Greetings from timtara family
>>>
>>> Order has been already cancelled,
>>>
>>> we will refund the amount in 5 working days.
>>>
>>>
>>> Looking forward to serve you again
>>>
>>> Regards
>>> Raja Singh
>>>
>>>
>>> On Thu, Dec 8, 2011 at 10:16 PM, Sathish Chowdry <
>>> [protected]@gmail.com> wrote:
>>>
>>>> Hi Team Timtara,
>>>>
>>>> Please let me know whether you people or initiated the refund or
>>>> not??
>>>>
>>>> Im really very much frustrated .
>>>>
>>>>
>>>>
>>>> On Thu, Dec 8, 2011 at 1:49 PM, Sathish Chowdry <
>>>> [protected]@gmail.com> wrote:
>>>>
>>>>> Dear Raja,
>>>>>
>>>>> As the Product got delayed, I have purchase it from local market
>>>>> today.
>>>>> I already told several times to process refund, please initiate refund
>>>>> and acknowledge the same ASAP.
>>>>>
>>>>>
>>>>> On 12/8/11, Raja Singh <[protected]@timtara.com> wrote:
>>>>> > Dear Sir,
>>>>> >
>>>>> > Greetings from timtara family,
>>>>> >
>>>>> > Please accept our sincere apologies due to late delivery.
>>>>> >
>>>>> > This order will be deliver to you in 4working days.
>>>>> >
>>>>> > Looking forward to serve you again.
>>>>> >
>>>>> > Regards
>>>>> > Raja Singh
>>>>> >
>>>>> > On Thu, Dec 8, 2011 at 11:32 AM, Sathish Chowdry
>>>>> > <[protected]@gmail.com>wrote:
>>>>> >
>>>>> >> Please cancel my Order.. Its more than 16 days now
>>>>> >>
>>>>> >> ORDER DETAILS:Merchant Site URL : http://www.timtara.com
>>>>> >> Order Number: 10062066 Order Received: Nov 24, 2011
>>>>> >>
>>>>> >> Total Amount : INR (Indian Rupees) 24260.00
>>>>> >> MasterCard Holder : Sathish BR
>>>>> >> Billing Address : (As entered by the Customer)
>>>>> >> No:1/31,Velanjeri Village,Tiruttani Taluka,Thiruvallur
>>>>> District,Mobile
>>>>> >> [protected] ,, Tiruttani, TAMIL NADU 631209
>>>>> >> Tiruttani TAMIL NADU
>>>>> >> 631209 India
>>>>> >> Customer's Phone Number : [protected]
>>>>> >> Customer's E-mail ID : [protected]@gmail.com
>>>>> >> Customer's IP Address : 122.164.138.176
>>>>> >>
>>>>> >> Recipient's Name : Sathish BR
>>>>> >>
>>>>> >> Shipping Address :
>>>>> >> No:1/31,Velanjeri Village,Tiruttani Taluka,Thiruvallur
>>>>> District,Mobile
>>>>> >> [protected] ,, Tiruttani, TAMIL NADU 631209
>>>>> >> Tiruttani TAMIL NADU
>>>>> >> 631209 India
>>>>> >>
>>>>> >> Recipient's Phone Number :
>>>>> >> [protected]
>>>>> >>
>>>>> >> Special Instructions :
>>>>> >> None
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >> On 12/7/11, Sathish Chowdry <[protected]@gmail.com> wrote:
>>>>> >> > Please refund the amount.. 48 hours has been gone.. no response
>>>>> from you
>>>>> >> > guys...
>>>>> >> >
>>>>> >> >
>>>>> >> > On Mon, Dec 5, 2011 at 5:04 PM, Sathish Chowdry
>>>>> >> > <[protected]@gmail.com>wrote:
>>>>> >> >
>>>>> >> >> HI Timtara,
>>>>> >> >>
>>>>> >> >> Please refund my whole amount as soon as possible.
>>>>> >> >>
>>>>> >> >> Regards,
>>>>> >> >> Sathish ([protected]).
>>>>> >> >>
>>>>> >> >>
>>>>> >> >> On 12/5/11, Customer Care <[protected]@timtara.com> wrote:
>>>>> >> >> > Dear Mr.Satish,
>>>>> >> >> >
>>>>> >> >> >
>>>>> >> >> > Greeting from Timtara family.
>>>>> >> >> >
>>>>> >> >> >
>>>>> >> >> > We regret the inconvenience faced.
>>>>> >> >> >
>>>>> >> >> >
>>>>> >> >> > Please accept our sincere apologies for the inconvenience
>>>>> caused.
>>>>> >> >> >
>>>>> >> >> >
>>>>> >> >> > We have forwarded you complaint to our concern team and will
>>>>> revert
>>>>> >> you
>>>>> >> >> > within 48 hours for the same.
>>>>> >> >> >
>>>>> >> >> >
>>>>> >> >> > Looking forward to serve you again.
>>>>> >> >> >
>>>>> >> >> >
>>>>> >> >> >
>>>>> >> >> > Thanks and Regards
>>>>> >> >> >
>>>>> >> >> > Vijeta
>>>>> >> >> >
>>>>> >> >> > Team Timtara
>>>>> >> >> >
>>>>> >> >> >
>>>>> >> >> > On Sun, Dec 4, 2011 at 5:56 PM, [protected]@gmail.com <
>>>>> >> >> > [protected]@gmail.com> wrote:
>>>>> >> >> >
>>>>> >> >> >> *User Name:* Sathish
>>>>> >> >> >> *Mobile:* [protected]
>>>>> >> >> >> *Email:* [protected]@gmail.com
>>>>> >> >> >> *Comment:*
>>>>> >> >> >> Im very much dissatisified with the delay in delivery. Order
>>>>> >> >> No:10132331 ,
>>>>> >> >> >> Please deliver the product ASAP
>>>>> >> >> >>
>>>>> >> >> >> timtara team