Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Sir/Madam, i'm staying in Vasanthapuri Nagar in north malayambakkam village , here the power i'm getting very low voltage of current like 160V due to this problem i can't able to use Refrigerator , Computer. The whole area has the same problem. So plz kindly take a necessary step for this problem.

There is voltage issue in the following area:

Vivekanandar Nagar, Sithalapakkam, Chennai 600 073.

The voltage as low as possible. Most of the times it is below 100v. This issue is there for the past 3 years and lot of complaints registered against it.

Now the residents are not able to run motor, fan, house hold electronics etc., The issue is very critical and every year this issue will be there for the entire summer.

Hi,
I'm a residing at Pandiyan Street, T. Nagar, Chennai. At my house and the surroundings there was a power cut happened at 2:00 Hrs 19th April 2010 and it never resumed till 17:00 Hrs 19th April 2010. I tried calling[protected],[protected] and even tried a message to [protected] but still there is no action on it. People at TNEB please understand this is a hot summer and people cant live without fan. and there are some Old aged people living at my house and in the surrounding they might suffer a lot. Please don't worry even we will become old and we may face all these problems but unable to fight. The thing which i cant understand is, why you people are not picking up the calls? This phone-line is not a private one, and even the bill for the phone-line is paid by us

sir/madam,
this is to bring to your notice that frequent power fluctuations occuring durig whole day in my area/home.so i request you to take necessary action.
thank you in advance.

T.S.Balashanmugam
65,kattabomman st,
kamarajar nagar,newperungalathur,
chennai-63.

Dear Sir,

My mom is staying at NO: 27/6 , bharatheswarar colony 2nd street , kodambakkam , chennai-24. Always there is frequent power cuts in the above mentioned area,

For past one week the whole night she was struggling to sleep without power. We called to local EB station , but most of the time the line is engaged or they respond stating they are working on it. You can understand how difficult to be in this hot temperatture without power , this is not one time , this is happening regularly, elder people who are affected by high BP , diabetes , heart patients are the real sufferers due to delay in power restoration.

I request you to please help me in stopping the frequent power failure and help the elders to have good sleep and comfort life.

Dear Sir,
I reside in Guduvancheri, where there is everyday power cut by 3p.m to 6p.m,
It is very difficult time as i have a small kid, and in summer with out power it is horrible,
There are heart patients , old aged people who dont have enough facility to buy invertors,
in our place, There is no such power cut in city places, I donno why Dont EB dept think those
people living out of city as humans? Or They can do in the morning hours from 11a.m to 1p.m
That will be convienient for every body. I kindly request you to take immediate action.



Thanking You

There was power cut in my building on 2.4.2010 night 8 o'clock. I made complaint to Pammal E.B office through phone. They told, during nights we will not do any work. I made a complaint to Mount E.B office also. But no response. Whole night we dont have power.

R.Balasubramanian,
Secretary


To

Dr.Chandran Peechuli,
Ex.Chief Engineer(Marine),
E-Mail:[protected]@yahoo.com

Lr.No..TNERC/DIR(E)/DD(E)/F.CGRF/D324/10/DT.09.03.10


Sir,
Sub:- TNERC-Consumer’s Grievance petition - Reg.

Ref :- Your e-mail letter dated 12.02. 2010

******
This has reference to your e-mail...

Respected Sir,

These days electricity shut down has gone beyond the limit and control. TNEB staffs are playing with the life of the customers and consumers. They are cutting down the electricity as when they required. When this matter has been taken up with the higher authorities, they said that they are not responsible for it. Then who is responsible? In the last ten days, everyday apart from the regular two hours shut down, they are imposing half an hour or one hour extra in day. This shutdown of half an hour or one hour comes even in the mid night also. As you know these days exams are there in all schools. Whenever 155333 is contacted, no reasonable or responsible answers come from them. The reason is they are contract staffs and not from TNEB. They have been told to say one reason whenever there is a power failure. The reason is “MAIN SUPPLY TRIPPED OFF, POWER WILL COME IN HALF AN HOUR”. Nothing else they tell or they know. Funny and shameful on TNEB. Who gave the power to these staffs to disconnect the electricity as their wish?

24 March 2010 – 1145 hrs to 1205 hrs
23 March 2010 – 1400 hrs to 1600 hrs, 1830 hrs to 1900 hrs, 2145 hrs to 2230 hrs
22 March 2010 – 0900 hrs to 1730 hrs, 0005 hrs to 0030 hrs.

For God sake, I request the authorities humbly, please allow us to live peacefully in the hot and hot summer by giving continuous electricity.

Hellow sir,

I am Meenakshi residing at Gummidipoondi near 45 kms from chennai. In our town for the past 4 months EB reading was taken in most of the streets. Even after complaining to EB office, we are getting the same reply 'No manpower for taking the reading'. So, we are paying the previous month bills even we are consuming less. Kindly do the needful.

Thanks & Regards
Meenakshi.S

HI ALL I'M RESIDING AT PALLAVARAM... RECENTLY MY HOUSE READING FOR CURRENT USAGE WAS MIS CALCULATED AND I WAS INFORMED THAT A READING WAS WRONGLY SENT AND REQUESTED THE STAFF IN TNEB PALLAVARAM TO DO THE NEEDFUL 2MONTHS BACK N STILL NO REMEDY FOR THE READING. ITS THEIR FAULT IN NOT TAKING THE READING PROPERLY AND NOW ITS WE SUFFERING..NO ELECTRICITY. EVEN AFTER REGULAR VISITS TO THE TNEB OFFICE PALLAVARAM STILL NO STEP TAKEN.

WAS THIS THE SERVICE?,,,,,,,,,,

EVERY TIME I VISIT I'M HARASSED N RUDELY TREATED WITH ABUSIVE N MISCONSTRUCT WORDS.....EVEN THE LINE MEN THERE ATTENDS THE CALL N HANGS IT WITHOUT EVEN BOTHERING TO ANSWER.......

In Mugalivakkam, especially in Sabari Nagar Extn - Phase -2 , the power has been disrupting very frequently. Moreover there has been consistent dip in the voltage and it is not static.This makes the people living in the area to be hectic. 'N' number of complaints has been reported to the TNEB - Mugalivakkam but there was no responsible response from the concern. Reply from the TNEB Concern "Since this is summer time the problem exists, if the rain pours the problem will be sorted authomatically. The people have to wait and has to live with it". We felt the guy is a maniac and stopped complaining to him. Requesting the concern people from TNEB to give some importance in solving the problem.

I made a payment of Rs. 4319.62 by using the Verified by Visa credit card facility from my HDFC bank account on 11th October 2009. I got the online receipt also called e_receipt from the TNEB authorities online. But when I check the Bill status it does not reflect in that. The authorities when enquired personally by me, keep saying that the amount can be refunded only if it appears in the bill status enquiry. Attached is the screen print of the receipt.

They never answer why they have a half-cooked computerization where the payment is accepted online but their account books never reflect the payment though payment receipt has been sent!!!

I am residing in 1-253, New street budamangalam post thiruvarur district and my TNEB SC number is 23 under Riyasudeen.A.S current month suddenly i got 5000 rs for the bill and we complaint to the Junior engineer to visit the home and change the reading meter and so the techinician came told me it is faulty meter and need to replace it but still no action from TNEB and they are asking to pay for the total amount we use to get every month only 200 rs - 300 rs and kindly do the nessary acion regarding this issues

sir , to reduce our power demand in tamilnadu i done one project

by implimenting my project surely we can avoid power cut
mob no [protected]

I am Seenuvasan from From:7, Balaji Nagar, Kollathur, Chennai-99. near Telephone Exh, in this area E.B Reading person not coming for 5 times and still.. so they are billing at my card same money, every time we will write the Unit reading manually and submit the amount. Even when we are asked bill paying time not responding all, please take action and correct it the problem..

We are residing at NANMANGALAM,CHENNAI. Here we get supply thro' agricultural line, where there is a rapig level of current fluctuations (sudden low to high or viceversa) Now the jump of neutral also joined this.Where as now the JUMP OF NEUTRAL also accompanied this.Now due to this our motar is also not running.When we contact the EB officials they said will see to it but no response, when we tried to contact again they don attend the call or its in full engaged state. IF THE ESSENTIAL SERVICES ARE IN THIS STATE WHAT WILL BE THE STATE OF THE PUBLIC DURING EMERGENCIES

My name is D.Lingusamy, I have applied for sevice connection on 2008 and till now there is no update. When I will get the Agricultural EB Service Connection.

I am a resident of Zamin Pallavaram (Ward - 7). There are frequent powercuts only in this particular ward irrespective of any timings,where as the area around this ward don't suffer from any power cuts. I find that most of the people residing in this ward are economically backward. Hence forth this ward has been particularlly exploited the most. There are many times for no reason the power was cut in this area. When i tried contacting the officials at EB (Pallavaram), they dont give any convincing reasons for this power cut rather just assure me that power will be back shortly and rightly the power resumes.

So i dont know why this happens. i have definte doubt that is there a possiblity of power theft? Do the authorities expect me to call every time there is a power cut?

I understand there is shortage in power supply but my question is why there are frequent power cuts only for this particular area when power is available in the next area? Are the people of this area being exploited? If there could be any problem with the transformer, it should have been looked into immediately.


Finally will there be any response after this is being posted in this fourm?

Assistant Engineer, 30Oct2009
TAMIL NADU ELECTRICITY BOARD,
Vanavampet Division,
Chennai – 600 088.



Respected Sir,
SC No: 279 003 23
279 003 24
279 003 25

We would be like to bring to your notice that the electrical service cable connecting our residence has loosened and the same is hanging low without stay wire .This is causing a lot of disruption and same might prove to be dangerous for commuters using Brindavan Nagar Main road.We have lodged telephonic complaint many times since 23Oct09 to the authorities concerned in your office. Although we are ready to bear the expenses involved in changing the stay wire the authorities have been extremely negligent and irresponsible in dealing this critical issue.

We once again request you to take necessary corrective action in restoring the connections properly.
Please note that in case of any casualities arising out of any accidents due to the electrical fault, the EB authorities alone will be held responsible for their sheer carelessness and negligence of duty despite repeated complaints & follow ups from our end.

Please treat this as most urgent and take necessary action immediately.



Yours truly,


S. RAMADURAI