[Resolved] Indian Railways — Undelivered i-ticket booked in Oct 2007, till date | |
I have booked an i-ticket in IRCTC online to travel on 7th of Oct 2007, but till date I didn't receive that ticket. They didn't even reimburse my money till date. I have raised many mails to IRCTC concerned officers they say it is still pending. Its just a PING-PONG game with the Railways, Courier people. Chain of Mails: Undlvd IRCTC ticket CRM DEPT PRAVESH to me 10/5/07 Dear customer This is with the reference of your IRCTC ticket which could not be delivered as your address was not traced… and provided contact no was also not getting. Hence, you are requested to please suggest or kindly contact [protected] / 27846242 / 55323852 / 66323852 / Mobile No. [protected] / [protected] [protected] / [protected] Mr deep Awb no : [protected] Reference No. : [protected] CONSIGNEE : Venugopal Madugula ADDRESS : 31 oversease garden vampuguda kapra CITY : Hyderabad STATE : Andhra Pradesh PIN : 500062 PHONE : [protected] Warm regards, Pravesh Rajora Venugopal Madugula to crm 10/7/07 Hi, Please confirm for the cancellation of the Ticket. Thanks, Venu Venugopal Madugula to crm 10/8/07 Hi, Kindly confirm the cancellation of the Ticket, I am unable to see the status of the ticket. Please do the needful Venu CRM DEPT PRAVESH to me 10/8/07 Dear Customer Since your travel date is already over, pls suggest… Warm regards, Pravesh Rajora (+[protected] / 32570995 / [protected] mailto:[protected]@del.overnite-mail.com Venugopal Madugula to crm 10/9/07 I made alternate arrangements for my travel, till date I didn't get the ticket to cancel. I request you to let me know the possiblities to proceed further. Venu "[protected]@irctc.co.in" to crm, me 10/9/07 Dear Customer, First of all, please get the ticket delivered and then surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt. Prefer your claim for refund to the following address attaching the originalcopy of the Ticket Deposit Receipt: General Manager (Operations), Indian Railway Catering & Tourism, Corporation Ltd., 2nd Floor, STC Building, 1, Tolstoy Marg, New Delhi - 110 001. IRCTC will process the refund claim with the Railway Administration and refund granted by the Railway shall be credited to your credit card account Regards Rishi Raj [protected]@irctc.co.in www.irctc.co.in > > > Dear Rishi > > > > Pls suggest the customer. > > > > Warm regards, > Pravesh Rajora > *+[protected] / 32570995 / [protected] > mailto:[protected]@del.overnite-mail.com > > _____ > CRM DEPT PRAVESH to courier, me 10/9/07 Dear Rishi Today we have recd the ticket back from the destination, and is lying with undersign, pls suggest the next course of action.... Warm regards, Pravesh Rajora (+[protected] / 32570995 / [protected] mailto:[protected]@del.overnite-mail.com "[protected]@irctc.co.in" to crm, me show details 10/9/07 Dear Parvesh, Let the customer reply, then send the ticket back to him for further process of refund. In case of no response, please send the same back to me. Venugopal Madugula to courier 10/9/07 The vendor of the Ticket delivery say that they are not able to locate my address, where in get all Snail mails to the same address. I will try to locate them and get it my self Thanks for the suggestion Venu "[protected]@irctc.co.in" to me 10/9/07 Dear Customer, There might be some problem at the time of actual delivery attmept. We regret for the inconvenience caused..... Venugopal Madugula to courier show details 10/9/07 Thanks for the concern by if it crosses 72 hrs with out cancelling the ticket I may lose all the amount, kindly do the needful. Venu "[protected]@irctc.co.in" to me 10/9/07 Dear Customer, Amount will be deducted as per the railway rules. We cannot cancel your ticket as the same is with courier and not with us. So, please ask for ticket delivery from the Overnite Express and cancel the same accordingly..... - Show quoted text - Regards Rishi Raj [protected]@irctc.co.in www.irctc.co.in CRM DEPT PRAVESH to courier, me 10/9/07 Dear Rishi Since the ticket could not be delvd as address was not traced, we do have original ticket with us in delhi now, and the same is being sent to you , under your kind attention, you are requested to pls confirm the recpt and do the needful accordingly... Sent under foc no :[protected] Warm regards, Pravesh Rajora (+[protected] / 32570995 / [protected] mailto:[protected]@del.overnite-mail.com Venugopal Madugula to crm, courier 10/23/07 Hi, I have booked a i-ticket and I didn't get the ticket till date where as IRCTC site shows that it is delivered, the date of journey was on 7th Oct 2007. when I called the courier people (Mr. Deep) they say that they them self will cancel the ticket and see to that my amount will be remited to my account which didn't happen yet. Please let me know how do I proceed further in getting this resolved. Kindly suggest. Thanks, Venu "[protected]@irctc.co.in" to me, crm10/24/07 Dear Customer, Refer to the below mail. Your ticket is not delivered to you as per the given reason by Mr. Parvesh. So, the question of delivery proof should not arise. Kindly wait and let us check the status of your ticket for further needfull. - Show quoted text - Regards Rishi Raj [protected]@irctc.co.in www.irctc.co.in Venugopal Madugula to courier, crm, tdrprocess Jan 15 Hi Shiraj/Pravesh/Rishi, Have some one looked into this issue, this had happened loooong back in Oct 2007 and I am still waiting to get back my amount spent, with my no mistake I had to suffer for such transactions. With all this mail proof I have consulted my lawyer to sue, after keeping informed you people of such negligence from some end. Rs/- 700 is no less amount to leave for its fate. Kindly reply. Venu Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
the cross dressers i.e the guygirlz, making fear the pasengers
when they took journey on the train by asking the money.
one day i travelled in dadar from mumbai returning chennai, the train crossing the andhra border i dont know the exact place, ther a group of tat kind of persons get into the train,
unfotunately i was lonely got to them, they satarted torturing me by asking give 50 rs 100 rs.or else i'll do something you..
please take necessary action.please make free passengers when they taravel in trains.
thank u with regards
arun
when they took journey on the train by asking the money.
one day i travelled in dadar from mumbai returning chennai, the train crossing the andhra border i dont know the exact place, ther a group of tat kind of persons get into the train,
unfotunately i was lonely got to them, they satarted torturing me by asking give 50 rs 100 rs.or else i'll do something you..
please take necessary action.please make free passengers when they taravel in trains.
thank u with regards
arun
dear
friends,
at first i will say that most of the staffs in indian railway are bad usless and without any kindness once when i was sitting in howra station i saw a tte checking peoples lugages i was sad to see that he took fine from a poor old man who was carrying a 14 inch telivision he had hardly any money to reach the destination, which law in india says that a man cant carry a 14 inch telivision according to my power i could arrest the tte at the same movement for misusing his profession instead i gave the old man some money, irequest you to have a check on the activicties happening in the howra and other stations it is a really ashamable matter for indians
thanking you
abin
friends,
at first i will say that most of the staffs in indian railway are bad usless and without any kindness once when i was sitting in howra station i saw a tte checking peoples lugages i was sad to see that he took fine from a poor old man who was carrying a 14 inch telivision he had hardly any money to reach the destination, which law in india says that a man cant carry a 14 inch telivision according to my power i could arrest the tte at the same movement for misusing his profession instead i gave the old man some money, irequest you to have a check on the activicties happening in the howra and other stations it is a really ashamable matter for indians
thanking you
abin
my dear RAIL department,
i just want to know when u will try to davelop my bundelkhand MP.when u will start train over there, there is no rail yet in 2008.
we payign tax, we have right to have services.
or stop saying that we will start train in BUNDELKHAND.just handover your department to any private company so that we can atlest start feel that "we paying tax for our place".
i paying tax to davelop MUMBAI, DELHI ...
BUT what about places like bundelkhand.
just think about those condition -when people traveling by BUS even in case of pragnant women. we can spand money but where in rode where waterhole's are more then the population of india..or world.
just start think like davelopment of india not ONLY MH OR ANY OTHER STATE WHERE india can earn more and more and more...,
please give us life where we can say "this is my india"
do something or dont give us hope ...please .
i just want to know when u will try to davelop my bundelkhand MP.when u will start train over there, there is no rail yet in 2008.
we payign tax, we have right to have services.
or stop saying that we will start train in BUNDELKHAND.just handover your department to any private company so that we can atlest start feel that "we paying tax for our place".
i paying tax to davelop MUMBAI, DELHI ...
BUT what about places like bundelkhand.
just think about those condition -when people traveling by BUS even in case of pragnant women. we can spand money but where in rode where waterhole's are more then the population of india..or world.
just start think like davelopment of india not ONLY MH OR ANY OTHER STATE WHERE india can earn more and more and more...,
please give us life where we can say "this is my india"
do something or dont give us hope ...please .
To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against Ticket collecter and T.T.E. Staff.
R/Sir/Madam,
I hearbly informe to u sir/Madam my mother is lot of suffered from TC of Malout(Bathinda-Punjab) and TTE of North Zone.
It is the time and date of 15/4/2009 of 5.30am of morning respectfully.when my mother demanded of ticket of Malout to Jind and Jind to Malout up and down also.and TC demanded the Sum of Rs. 114/-. and My mother Paid the All of them on the spot.TC give the ticket with no. J 455 / 3754 and
J 455 / 3755 Respectfully.
And after when my mother come backed from jind from Intercity Express(New Delhi to Sheri Gangangar) the Train was checked by few person and they checked ok.
And then Again checking from flying staff. one of them is checking the tickct of my mother and abousing her. Is It manner to behave the Women ...?
he found my mother ticket is 10 Rs. less from actual fare. tell me sir/Madam here my fault is occured or not . it is fault of TC of Malout and suffered my mother from it.
My mother asked them inspecting officer it is not my fault it is fault of TC of Malout but he was not hear about anything about fare or any logic.
And he asked to my mother to fine the pay of 258/- Rs. on the spot otherwise he struck off from the train. my mother requested to again and again but he was not aggree and collect from Rs. of 260/- from my mother.
fine slip no. 930903
Reasons for charge Asked :-W/S/F Jind To Malout
Passanger name :- Sudesh Rani.
So tell me is it our fault ...?
Plz justic with us. and get forwerd suitable step against Flying staff and Tc of Malout.
Thanking u,
Rajinder kamar S/o
Sudesh Rani.
W.No.4, Krishna nagar,
St. no. 2, H.No. 52(Camp)
Malout-152107(pb.)
Teh-Malout, Distt.-Muktsar
Zone -Bathinda (punjab)
[protected]@yahoo.co.in
[protected]
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India
Subject :- Complaint against Ticket collecter and T.T.E. Staff.
R/Sir/Madam,
I hearbly informe to u sir/Madam my mother is lot of suffered from TC of Malout(Bathinda-Punjab) and TTE of North Zone.
It is the time and date of 15/4/2009 of 5.30am of morning respectfully.when my mother demanded of ticket of Malout to Jind and Jind to Malout up and down also.and TC demanded the Sum of Rs. 114/-. and My mother Paid the All of them on the spot.TC give the ticket with no. J 455 / 3754 and
J 455 / 3755 Respectfully.
And after when my mother come backed from jind from Intercity Express(New Delhi to Sheri Gangangar) the Train was checked by few person and they checked ok.
And then Again checking from flying staff. one of them is checking the tickct of my mother and abousing her. Is It manner to behave the Women ...?
he found my mother ticket is 10 Rs. less from actual fare. tell me sir/Madam here my fault is occured or not . it is fault of TC of Malout and suffered my mother from it.
My mother asked them inspecting officer it is not my fault it is fault of TC of Malout but he was not hear about anything about fare or any logic.
And he asked to my mother to fine the pay of 258/- Rs. on the spot otherwise he struck off from the train. my mother requested to again and again but he was not aggree and collect from Rs. of 260/- from my mother.
fine slip no. 930903
Reasons for charge Asked :-W/S/F Jind To Malout
Passanger name :- Sudesh Rani.
So tell me is it our fault ...?
Plz justic with us. and get forwerd suitable step against Flying staff and Tc of Malout.
Thanking u,
Rajinder kamar S/o
Sudesh Rani.
W.No.4, Krishna nagar,
St. no. 2, H.No. 52(Camp)
Malout-152107(pb.)
Teh-Malout, Distt.-Muktsar
Zone -Bathinda (punjab)
[protected]@yahoo.co.in
[protected]
Indian Railway Catering & Tourism Corporation Limited — Didn't get cancelled train tickets refundable amount.
Dear Sir/Madam,Train had been cancel on dated 28 April 2010 for New Delhi (NDLS) to Ranchi (RNC) by railway (PNR No.: [protected]). within, maximum three days, I should have got cancel train ticket refundable amount. I'm follow-up to IRCTC customer care via phone and mail. But I didn't get cancel train ticket refundable amount still now.
Please find attached booked ticket's copy.
Waiting for your positive response....
Thanks and regards.
Kamal Puri
Gurgaon.
[protected]
Email Id: kamal.[protected]@gmail.com
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The Divisional Manager
Indian Railway
This is to bring it to your notice that i Rakshit Sharma, had deposited two pices of Box at Mysore, Railway Station Clock room on March 1st for 3 days ..While collecting briefcase back from the clock room on March 4th, 2008 found one briefcase which was Black in Colour was not mine .I informed the lady at the counter by name Leela .However she insisted me that it was mine .Rather it was my father's briefcase who live in Baroda and was handed over it to me to get it when I reach Baroda . There was no receipt no in the briefcase to verify weather it was mine.
On reaching Baroda my Father Dr Sharma informed that it was not our briefcase. We immediately visited Baroda Railway Station and explained the matter to the Station Master Mr Singh . Who was Kind and understood the matter he immediately called Mysore station and spoke to Clock room in- charge and assured that our Black briefcase is in their Custody .
Later we called Mysore station, clock room and spoke to Ms Leela and requested her to send the Box and in return we would send the one which was forcefully handed over to us. She agreed to the same and after few days we received call from Ms. Leela and mentioned that Mr Iqbal Ahmed ( In- charge Pantry Car ) would get our briefcase and handover it to us and we need to give the briefcase which was with us, we agreed to the same. No news for long days. Tried calling but there was no proper response. After a week or so, we received call from Ms. Leela, who said that she will not be able to send the briefcase, until we personally go and collect. And courier the briefcase which is with us . We spoke to the Supervisor as well but we got the same answer.
Under the above circumstance I request you to kindly look into the above matter as that Brief Case is important and I would require it, which is lying in the mysore clock room from closer to a month . As I am unable to travel to Mysore .
Looking forward for your response.
Thanking You Yours Faithfully
Rakshit Sharma
No 316
Somnath Nagar
Tarsali
Baroda
Ph : [protected]