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Union Bank of India Complaints & Reviews

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Updated: Dec 31, 2025
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V
venkat463
from Chennai, Tamil Nadu
Dec 6, 2010
Resolved
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Address: Patna, Bihar

Went to Union Bank of India, Boring Road branch to deposit Rs 50,000 in the account of IDEAL EDUCATION AND HEALTH SOCIETY. But they denied to take the amount because of that account is in other branch of patna. And suggested to go and deposit on that particular branch which is 15 km away. Then what for Union Bank proudly announcing they are allowing any where banking. why 15 digit account no.

GV Reddy
Aug 13, 2020
Complaint marked as Resolved 
Dear Sir

We regret the difficulty faced by you.

We are taking up the complaint with Boring Road and with our Regional Office Ranchi on your behalf



Customer Service Team
Union Bank of India
Central Office, Mumbai
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    Dipannita001
    from Pune, Maharashtra
    Nov 30, 2010
    Resolved
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    Address: Dhanbad, Jharkhand

    THIS IS AN EXTRACT OF MY COMPLAIN LETTER TO CONSUMER COMPLAIN FORUM , DHANBAD




    To
    whom it may concern

    Sub: Fraudulent withdrawal of Rs.4018.98 from my account when only Rs.1460.18 was left in my account

    Ref My ATM CARD No: [protected]
    REF A/C No: [protected]

    Sir/Madam,

    This letter is to inform to the concerned authorities that I, the undersigned hold a savings bank account in the following branch o[censored]nion Bank of India, Hirapur, Dhanbad, Jharkhand with A/C no.: [protected]. I was also issued an ATM cum debit card, MasterCard (No. [protected]) linked to the below mentioned bank account.

    Branch Name: DIRECTOR GENERAL MINE SAFETY
    Branch Code: 552909
    Branch Address: Annexe Building, Main Road, Hirapur, Dhanbad
    IFSC Code: UBIN0552909


    On 8th of November a fraudulent withdrawal of a sum of Rs 4018.98 was made from my account. I was notified of this in the same evening at 7pm by the Bank officials through a telephone call. I was not aware of any such transaction from my bank account. I was called and asked to visit the bank immediately as some kind of fraudulent transaction has taken place, and until I visit there personally, they could not close the bank. This is what they told me on phone .Being a girl I hesitated a little but took my brother along with me. I didn’t had the slightest of ideas that any bank can call at that time to settle issues like that. Anyways I reached the Bank at around 8pm. And on reaching there, instead of informing me about the matter the personals of the bank, including the branch manager started demanding money from me. When I wanted to know the reason, they said that, some transaction has been made from my account, Transaction Id: AA93021for which there was not enough balance in my account, and my savings bank account balance is in negative state. They also told me that they have kept the transaction in some kind of suspense mode .That thing was ridiculously incongruous. I have never heard that people can have negative balance in their account. I told them that I have neither used my ATM card or internet banking to make any payments to anyone. They said that its not their problem and I have to pay the rest of the amount to make by savings bank account balance ‘positive’. They straightaway refused to make entry into my passbook, saying they bank working hours are over. I was told that a transaction of Rs.4018.98 has taken place, while only Rs. 1460.18 was my balance in account. So I have to pay 4018.98 minus 1460.18, that is Rs 2600 instantly. I could not understand when not enough funds were available in my balance, how can a bank allow a transaction. It was getting late in night and everything was unclear to me. My parents were not with me. So I decided to pay Rs 2600 on 8th November itself and went to home, hoping I will get everything clear by the next day.

    The next day on 9th of November,when I visited the branch again, suddenly all the officials of the branch started to avoid the matter. Instead of helping me out of the situation, they told me that I should consider myself lucky that only transaction of around Rs 4000 has took place, and the results could have been more drastic if some bigger amount would have been taken out, that could well exceed lakhs of rupees.
    I really felt helpless at that moment. I also talked to the customer service agents, but they told me to get in touch with local branch. Neither the bank officials nor the customer service agents were clear about the transaction and failed to explain any valid reasons for this strange situation of negative balance in my account. And very cleverly, the passbook entry was made so as to show that the transaction was made after I have submitted Rs.2600.00 in my account. But I have preserved an evidence, the deposit slip, that shows that I submitted the remaining money after the fraud transaction was made.
    After visiting two consecutive days, with one of my friends, and putting some pressure on them that I will put this matter in court, the manager accepted that it was one of their staff’s fault, and received a written complaint letter. The assured that he will report the matter to higher authorities and if found that it was not my fault, the entire amount will be refunded to my account.
    By the time this is written, absolutely no correspondence has been made to me from the bank regarding the matter. I had also forwarded a copy of the complain letter to the Regional Office ,Main branch o[censored]BI in Ranchi through e-mail to [protected]@unionbankofindia.com.

    I have found two more cases of the individuals, account holders o[censored]nion Bank of india, Sehore, Madhya Pradesh with absolutely identical situations as me. I am providing detail as well as enclosing their bank statement, which reveals that they were also victims of fraud transactions, where their account balance was made negative. Their problem was resolved in less than two days for both the account holders and respective amount were credited to their account.


    Case no1:
    SHRIKANT TRIPATHI S/O MR. HARISH CHANDRA TRIPATHI
    Account ID [protected]
    Bank ID : 026
    Branch ID: 61300
    City: BHOPAL Branch Name: SEHORE


    Case no2:
    MANTOSH KUMAR S/O MR. MAHESHWAR PRASAD
    Account ID [protected]
    Bank ID : 026
    Branch ID: 61300
    City: BHOPAL Branch Name: SEHORE

    There is some serious fault in UBI systems that allow illegal transactions to be made even when there is not enough balance. And because of that we the common people suffer and pay the price.

    Observing the behaviour of the bank officials, it seems that their intentions are not good. They are not least interested in returning my money, and want the case to be put under covers. I So I suspect some kind of cheat here. They are treating their customers differently. I therefore request you to kindly look into the matter, investigate the case and see whose fault is this and do the needful, to help me out of this. I will be grateful to you.


    Thanking You
    Yours Sincerely,
    Dipannita Biswas, age: 20 years
    Dhanbad, Jharkhand-826001
    Mob no.: +91-XXXXXXX756
    +1 photos
    Aug 13, 2020
    Complaint marked as Resolved 

    DGMS — Enabling User ID

    Dear ICICI,

    Please. enable my USER ID so that I can book train ticket. I am facing great difficulty. My A/c No.[protected]. Thank you.

    S.K.Das
    Dear Madam

    We regret the difficulty faced by you

    The details have been forwarded to the authorities concerned


    Customer Service Team
    Union Bank of India
    Central Office, Mumbai
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      D
      dani30
      Nov 29, 2010
      Resolved
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      hola! daniela call me for a month and am getting emails from this bank and I've won a prize which was deposited in this bank and I have to pay 700usd to enter the prize I've won! I have not paid anything but the manager the bank continues to send mail as my money is in your bank! Here we sent a message that I'm getting! if POSE give me some information on this matter would really appreciate it! Thanks! wait a response from you!


      lun,1 noviembre, 2010 20:13$200,000.00USD URGENT NOTICE...
      De: UNION BANK PLC NIGERIA <[protected]@yahoo.com> Añadir a Contactos
      Para: [protected]@ymail.com


      here will also send the photo of the bank manager is sending me messages!

      [protected][protected][protected][protected]



      UNION BANK OF NIGERIA PLC,


      UNION BANK OF NIGERIA PLC.,

      CONTACT US AT;
      Union Bank Plc
      Victoria Island,
      Lagos Nigeria.
      Tel: +234-[protected]
      Customer service hotline +[protected]


      Date: 1st November, 2010.

      TRANSFER APPROVAL

      DEAR CUSTOMER

      IN RESPONSE TO YOUR MAIL,

      I DO NOT KNOW WHAT OTHER PROOF YOU NEED FROM US.

      AUSTRALIAN LOTTERY SENT YOU THE WINNING NOTIFIFCATION LETTER AND ASKED YOU TO CONTACT US FOR THE CLAIMS OF YOUR FUND,

      I HAVE SENT YOU ALL INFORMATIONS REGARDING THE TRANSFER OFYOUR FUND.

      YOU HAVE SEEN MY PICTURES AND IDENTITY CARD TOGETHER WITH MY FULL CONTACT AND PHONE NUMBER AS A BANKER.

      HONESTLY I WOULD NOTBE INVOLVED IN THIS IF IT WAS ALL FAKE.

      I HAVE ALSO MY OWN WIFE AND TWO KIDS WHOM I TAKE CARE SO I DON`T THINK IT IS RIGTH FOR ME TO DECEIVE ANY OTHER FAMILY INDIVIUAL OR ANY ONE ELSE.

      I HAVE ASSRURED YOU THAT AS SOON AS WE RECEIVE THE REQUIRED BANK CHARGE,THIS BANK WILL NOT EXCEED 6 BANK WORKING HOURS TO REMITT YOUR FUND TO YOU.

      NOW AS A BROTHER AND FRIEND I SWEAR WITH THE LIFE OF MY KIDS THAT YOU WOULD PAY BACK ANY ONE WHOM YOU BORROWED MONEY FROM OK.

      NOTHING WOOULD DELAY US FROM TRANSFFERING YOUR MONEY TO YOU ONCE WE HAVE RECEIVED THE TRANSFER CHARGE.

      THIS FUND REALLY EXIST MY GOOD FRIEND SO DO NOT BE DECEIVED IN TO LOSING YOUR MONEY AS THE BONAFIDE WINNER.

      (2) YOUR FUND WAS DEPOSITED IN OUR BANK AS FIXED DEPOSIT WHICH MAKES IT DIFFICULT FOR ME OR ANY ONE TO HAVE ACCESS TO YOUR MONEY UNTIL IT GETS TO YOU.

      ( 3) YOUR FUND HAS ALREADY BEEN PROGRAMMED TO YOUR ACCOUNT BUT WE ARE ONLY WAITING FOR THE TRANSFER CHARGE SO THAT WE CAN PROCEED WITH THE TRANSFER.

      MY BANK IS WILLING TO ASSIST YOU IN ANY WAY WE CAN PROVIDED YOU FOLLOW OUR STIPULATED BANKING RULES.

      SO PLEASE DO HELP US OUT HERE.

      LIKE I SPOKE TO YOU ON PHONE PREVIOUSLY I SWEAR ON THE LIFE OF MY FAMILY TO MAKE SURE YOUR MONEY GETS TO YOU WITH OUT DELAY.


      AS SOON YOU MAKE THE PAYMENT,SEND THE PAYMENT RECIEPT TO US THROUGH MAIL FOR US TO CARRY ON WITH YOUR TRANSFER.

      ANTICIPATING YOUR IMMEDIATE ACTION AND RESPONSE.




      Yours truly,



      Telex/Wire Department
      +234-[protected]
      MR.CLIFORD KEMMA
      Union Bank Manager

      This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify Union Bank Of Nigeria Plc (International Remittance Department) Victoria Island Lagos Nigeria . This message contains confidential information and is intended only for the individual named.








      UNION BANK MANAGER MR CLIFORD KEMMA

      Customer Service Hotlines: +234-[protected] +234-[protected]
      Email: [protected]@yahoo.com
      +1 photos
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Sir

      This matches the format of the well known Nigerian Scam

      Nothing in life comes just like that
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        C
        cooldudeshagun
        from Pune, Maharashtra
        Nov 28, 2010
        Resolved
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        Address: Jind, Haryana

        My Name Is Shagun Gupta. My Violet Has Been Lost On[protected]. It Contains My Union Bank ATM Card Issued From Narwana Brach.My Savings Account Number Is [protected]. As I Try [protected] Toll Free Number Of Bank Several Times But It Shows To Be A Wrong Number When Dial. Please Blocked My ATM Card As Soon As Possible. I Am Afraid That No One Can Misuse It.
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Sir

        Your Card number [protected] has been marked lost.

        Please contact your branch for issue of new card.

        Our Call Centre may also be contacted on[protected], or you may call the branch for assistance in such circumstances

        We are happy that we could be of service to you in this case

        Customer Service Team
        Union Bank of India
        Central Office, Mumbai
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          S
          Syedsumr
          Nov 13, 2010
          Resolved
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          Resolved

          Dear Sir,
          I received below given email since 4 days back.Please conform me about this email.Is it fraud by some one?

          1st:Email

          Mr. Mark Ogunsanya
          Union Bank Plc. (Nig)
          33 princes Jimoh Avenue,
          Victoria Island
          Lagos,
          Nigeria.
          Tel: +[protected]


          Date: 7th Sept 2010

          Attn: Beneficiary,

          I do hope this letter gets to you personally in good health. I am Mr. Mark Ogunsanya the head of senior accountancy department of the above mentioned bank. I am writing to get you informed that your fund of $ 20.942, 000.00usd has finally been approved for payment. After full verification to confirm the authenticity of your claim with the required document which you submitted to this bank in backing up your claim. I am happy to get you noted that your fund will further take action as soon as we hear back from you to reconfirm this required information to avoid mistake during transfer.

          Personal Information:

          Your Full Name:
          Bank Name and Address:
          A working phone Number:
          Contact Address:
          Age:
          Occupation:

          United bank of africa operates on four payment modality, as the rightful beneficiary you are to choose the mode of transfer to which will be suitable for you. Below is the out listed transfer means to which you are to make your choice of payment.

          Payment Option:

          (i) Bank-Bank Transfer.
          (ii) Automatic Transfer Machine (A.T.M).
          (iii) Diplomatic Courier Service.
          (iii) Wire Transfer.

          I want you fully assure you that as soon as I hear back from you with your personal information and your payment mode, your fund will officially get to you within 7 bank working days.

          Thanks and have a blessed day.

          Regards,

          Mr. Mark Ogunsanya
          (Uba Accountancy Department)
          ________________________________________________________________________________...

          2nd Email

          UNIVERSAL COURIER SERVICE
          HEAD OFFICE: 80 OWRONSKI AVENUE ,
          GBAGADA LAGOS , NIGERIA .
          CUSTOMERS SERVICE HOURS SUNDAY-SATURDAY:
          OFFICE HOURS 24HRS DAILY.
          DATE: 13TH NOVEMBER 2010
          ATTN: MR. SYED UMAIR AHMED,

          SIR,

          I MUST THANK YOU ONCE AGAIN FOR GETTING BACK TO ME ALONG WITH YOUR PARCEL CODE UN0081. I WANT YOU TO KNOW THAT THIS PARCEL CODE WAS REGISTERED AS A (BANK CERTIFIED DRAFT) BY ONE MR. KELVIN WILLIAMS ON THE 19TH OF OCTOBER 2010. FOLLOWING YOUR PARCEL CODE INFORMATION, I NOTICED THAT THE DELIVERY FEE AND INSURANCE FEE WAS PAID BY HIM LEFT WITHOUT PAYING THE MONTHLY DEMURRAGE FEE OF YOUR PARCEL THEREFORE, YOU ARE HEREBY ADVICE TO PAY FOR THE MONTHLY DEMURRAGE FEE OF YOUR PARCEL BEFORE THE 19TH OF THIS MONTH OTHERWISE YOU PARCEL WILL INCURE ADDITIONAL DEMURRAGE CHARGES FOR THE MONTH OF NOVEMBER.

          ALL I CAN ADVICE YOU AS YOUR DELIVERY MANAGER IS THAT YOU SHOULD GO AHEAD AND MAKE THE PAYMENT IN MY NAME BELOW VIA WESTERN UNION MONEY TRANSFER OR MONEY GRAM IN THE AMOUNT $109.00 AND I ASSURE YOU THAT ONCE THE FEE IS PAID YOUR PARCEL TRACKING NUMBER WILL BE GIVEN TO YOU FOR YOU TO MONITOR YOUR PARCEL DURING SHIPMENT WITHIN THE NEXT 24HRS.

          PAYMENT INFORMATION:

          MR. PATRICK U. MORDI
          LAGOS-NIGERIA
          TEXT QUESTION: COLOR OF SKY
          ANSWER: BLUE
          AMOUNT TO BE PAID: $109.00 ONLY

          I LOOK FORWARD HEARING FROM YOU WITH THE CONFIRMATION OF MONEY PAID TO ME TODAY.

          THANKS,

          MR. PATRICK MORDI
          DELIVERY MANAGER
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Sir

          This matches the format of the well known Nigerian Scam

          Nothing in life comes just like that
          Dear Sir

          This matches the format of the well known Nigerian Scam

          Nothing in life comes just like that
          Hello dear ...
          I just want to ask a few questions
          1) what is the name of general manager o[censored]nion Bank Plc Avenue, Victoria Island Lagos, Nigeria ????
          2) who is EDWARD WOODS ????

          I sinseraly ask you, to sent answers on my questions up...And please sent the answers to my email-adress : [protected]@mail.ru

          thanks in advance
          Hello dear ...
          I just want to ask a few questions
          1) what is the name of manager o[censored]nion Bank Plc, Victoria Island Lagos, Nigeria ????
          2) who is EDWARD WOODS ????

          I sinseraly ask you, to sent answers on my questions up...And please sent the answers to my email-adress : [protected]@inbox.lv

          thanks in advance

          loss of debit card

          sir i had lost my debit card
          please block it as soon as possible
          my account no. is
          [protected]
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            S
            sonu sehgal
            from Delhi, Delhi
            Nov 9, 2010
            Resolved
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            Address: Jaipur, Rajasthan

            Respected Sir,
            I am Salary Saving Account Holder o[censored]nion Bank of India ( Jaipur Branch). & MY Account No. is [protected] & Debit Card No. is [protected]. Last Thursday Date as on[protected] My Company Shirdi Industries Ltd. has been transfered my Salary Amont is 20,482. & it is clear balance of my A/c. So Last thursday when i was going back at my home that time i was Entering My Nearest ATM ( S.B.B.J) for Withdrawal of Salary & After i sweped my Debit Card & Given Command for Withdrawal of Rs 10000 & After Few Mintues ATM Machine was not taking Command Then i got The Machine was out of Order. & One Printed Recepit was Coming out from ATM. Which has Written " SORRY UNABLE TO PROCESS NOW & YOUR TRANSACTION HAS COMPLEATED" & then One Union Bank SMS has come out on my mobile No. Which is Your Salary A/c has been Debited of Rs 10000. So i was again Checked my A/C at other Bank ATM. that i found My 10000 Rs Amount is debited in my Current balance. So Sir Please Corperate me & again Refund my 10000 Rs in my A/C

            Regards
            Sandeep Sehgal
            Union Bank A/c - [protected]
            Debit Card No.- [protected]
            D.O.B.[protected]
            Mob. No.-[protected],[protected]
            P.No- 167 Shiv Nagar First, Near S.B.B.J Bank, Murlipura Scheme, Jaipur ( RAJ)
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Sir

            We are happy to inform you that your Claim has been lodged in the system and the amount should be refunded to your account within 12 days.

            This is however subject to confirmation of the error by State Bank of Bikaner and Jaipur.

            May we request you to please contact our Call Centre [Toll Free [protected] or STD[protected]] for such service requests, including blocking of lost card etc.

            In case of a complaint regarding service you are requested to please use the Grievances Online link on our website


            Customer Service Team
            Union Bank of India
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              S
              sonu sehgal
              from Delhi, Delhi
              Nov 8, 2010
              Resolved
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              Address: Jaipur, Rajasthan

              Respected Sir,
              I am Salary Saving Account Holder o[censored]nion Bank of india, ( Jaipur Branch ) & My Account No. Is [protected] & debit Card No. is [protected]. Last Thursday Date is[protected] on my Company ( Shirdi Industries Ltd.) Transfer the my Salary. & After Salary I have available Balance is 20482 Rs. & When i was go back at my home then i went to the S.B.B.J Atm for Withdrawal of money & I was Enter my Debit card ( Union Bank) in ATM machine & Pin Number,Account Type & 10000 Rs for Withdrawal Then ATM Machine was Showing the Sentence " The Tranasction is being Processed Please wait" & After Few Mintues Printed Receipt was Coming out & Which Has Written " Sorry To Unable Process"
              & After Some Mintues I Got a message from Union Bank Which is Your SB A/c is Debited for Rs 10000 on your A/c & I was again checked my Account then i found my 10000 Rs is Debited from my A/c . So Sir Please Corperate me & Please Refund My 10000 Rs in my Accont.

              From -
              Sandeep Sehgal
              A/c No - [protected]
              Card No.- [protected]
              Mob. - [protected],[protected]
              D.O.B[protected]
              P.No.- 167, Shiv Nagar First Near S.B.B.J Bank, Murlipura Scheme,Jaipur ( RAJ)
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Sir

              Response to Duplicate Complaint:

              We are happy to inform you that your Claim has been lodged in the system and the amount should be refunded to your account within 12 days.

              This is however subject to confirmation of the error by State Bank of Bikaner and Jaipur.

              May we request you to please contact our Call Centre [Toll Free [protected] or STD[protected]] for such service requests, including blocking of lost card etc.

              In case of a complaint regarding service you are requested to please use the Grievances Online link on our website


              Customer Service Team
              Union Bank of India
              dear sir,
              my a/c no.[protected]
              so same time not debit and credit
              but i am continu my a/c resteate (unlock)
              thanks
              nand kishor saini
              mandawa jhunjhunu rajasthan
              Dear Sir

              It is not clear whether you are a customer of our Bank, the a/c number appears to be in a different format from ours

              Also we are not sure about the problem you are facing.

              May we request you to please contact our Call Centre [Toll Free [protected] or STD[protected]] which is available 24x7 and in 9 languages.


              Customer Service Team
              Union Bank of India
              Central Office, Mumbai

              Account not open at your raichur branch

              Dear sir At your branch not Response open a new account we told next 5 days visit bank than open When I visit your staff and manager not responce public When transactions, From Musium Raichur

              Complaint against Employee of Bank

              The employee of the jaigaon branch 736182 doesnt respond quickly.
              They show illiterate behaviour to the customer...
              i had open the account recently and they made me walk to their office for nearly one months and till now i didnt got the atm pin.
              They even dont know how to use mobile
              banking...
              Thank you.
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                K
                kritels
                from Hyderabad, Telangana
                Oct 31, 2010
                Resolved
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                Address: Rangareddy, Andhra Pradesh

                On[protected] I had deposited property documents of my house with Union Bank of India, saifabad as collateral security for the Overdraft facility of Rs 2.00 Lacs of M/s Sri Krishna Motors Cash Credit account[protected] where I was working as a Manager and also was running my Spare parts business at their premises. In the year 1999, i had enhanced the credit limit to Rs 6.00 Lacs by the letter of guarantee. Thereafter, I had never signed or accepted any loan enhancement document or renewal for the continuation of the credit.
                I had severed my relationship with them in 2001 and in 2003, I met the Bank chief Manager Mr. Sai Prasad to inform him about the withdrawal of my Guarantee and to request him for the facilitation of release of my property documents. However to my utter shock, he informed that the loan was enhanced to Rs. 8.00 Lacs. When I had informed him about my total ignorance of the newly enhanced limits, he assured me of taking action against Sri Krishna Motors in case of any fraud and also would send the documents to the Forensic department. From there on, I periodically had met the bank officials for the release of my documents. Never in any instance they had shown me the loan enhancement or letter of guarantee document.
                I did receive letters twice from Bank under the SARFAESIA for the recovery.1st dated [protected] and 2nd letter on 9 – 06- 2009. Upon receiving the second letter I had approached the High Court of Judicature, Andhra Pradesh with my complaint. Court directed the bank to show me all the required documents and receive all my objections/complaints and address them appropriately. With the High Courts direction, I had made a representation to the bank to show me the Letter of Guarantee for the enhanced amount to 8.00 Lakhs. Upon receiving a photocopy of the Letter of Guarantee document for the enhanced loan amount, I had made a representation to the bank on[protected] raising my objections and also had complained with my observation that the latest Letter of Guarantee was Forged. Bank has paid a deaf ear to my complaint and had pressurised me for the early one time settlement of the loan amount. I had paid in full amount as one time settlement to the bank and had closed the account on 28.10.2009 and taken back my property documents.



                I had waited for the bank officials to act on my complaint for nearly 6-7 months and finally had sought information from the Bank under RTI Act 2005 for the nature and status of action take on my complaint of document Forgery. Also sought information on the bank rules and regulations on the supposed action that needs to be taken upon receipt of such complaints.

                I had received a reply on[protected] from the CPIO with the banks rules and regulations. Also wrote a cover note stating the recent facts of the case and conveniently ignoring the fact of Forgery Complaint by stating that no information is held against any bank officers on any action taken on them. (Enclosed copy of the same).


                I would request you to take the necessary action on the Banks irresponsible behaviour towards the complaint on a fraud like document Forgery. This is despite the fact that the Hon’ble high court of Andhra Pradesh had directed the bank to consider my objections and address them appropriately.

                I seriously condemn the rude and condescending behaviour of the bank’s officials in the entire episode forcing me to opt for a one time settlement.

                I cannot put in words the mental agony and the hardships I had faced apart from the severe financial losses I faced because of the breach of trust by the bank’s authorities.

                Request you to kindly investigate into the case holistically and do justice to me.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  rachitbhatnagar9
                  from Mumbai, Maharashtra
                  Oct 30, 2010
                  Resolved
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                  Address: Allahabad, Uttar Pradesh

                  DEAR SIR,
                  THIS IS TO AGAINST THE ERRING MANAGER OF THE UNION BANK OF INDIA, PRITAM NAGAR BRANCH, ALLAHABAD. I HAVE HAD ENOUGH OFFICE WHIMSICAL RULES AND REGULATIONS FOLLOWING WHICH I HAVE HAD ENOUGH BUSINESS LOSSES. EACH DAY I AM TOLD A NEW RULE FOR RTGS AND DEMAND DRAFT. TODAY WHEN I DEPOSITED MONEY IN MY CURRENT ACCOUNT AND ASKED THE MANAGER FOR DD THEN HE CHARGE THE COMMISSION OF CASH. THE AGM CALLED ME UP A FEW DAYS BACK TELLING ME THAT ONE SHOULD NOT HAVE A BANK ACCOUNT IN A BANK WHERE HE IS NON-CONCOMITANT WITH THE BRANCH MANAGER. THE BRANCH MANAGER MR. KULKARNI PLAINLY TOLD ME THAT ALL COMPLAINTS MADE TO THE AGM WOULD PROVE FUTILE AS HE WAS HIS CO-WORKER AND IS IN GOOD TERMS.
                  I NOW UNDERSTAND THAT CUSTOMER COMPLAINTS ARE OF NO WORTH. I REQUEST YOU TO SEND ME A COPY OF RTGS RULEBOOK SO THAT EACH DAY I AM NOT TOLD A NEW RULE.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Ser mera khata union bank of india me hai bank ke karamchari mujhe insurenc lene ke liye jabardsti kar rahe hai unka kahna hai ki bina insurenc liye tum khata nahi chala sakte ab wo mera paisa jama nahi kar rahe mai kya karoo unka kahna hai ki pahle insurenc lo fir paisa jama karo mai kaya karu meri madd koro mera mobile number hai [protected] koi meri help karo
                  I prashant agarwal from lucknow account holder o[censored]r bank . Me &amp;amp; my family had banking with ur bank since last 40 years &amp;amp; have around 60 accounts including saving &amp;amp; current accounts. Yesterday me &amp;amp; my father went to Aminabad branch in lucknow at around 6:30 pm request to branch manager to transfer some amount from my saving account to 1 of my current account as we had to submit central excise duty &amp;amp; yesterday was last day of submission . 1 of my party not submitted the required amount &amp;amp; after w8ing for sms alert msg from bank we went to branch. But mr. Branch manager misbehave with my father &amp;amp; refuses to do the same request.

                  If after so many years banking relation we get this type of response from branch manager we unable to banking with ur bank.

                  If not a sufficient action taken we are going to close all of our accounts from ur bank &amp;amp; shifted to another bank.

                  Regards

                  Prashant agarwal
                  +91 [protected]
                  I prashant agarwal from lucknow account holder o[censored]r bank . Me &amp;amp; my family had banking with Ur bank since last 40 years &amp;amp; have around 60 accounts including saving &amp;amp; current accounts. Yesterday me &amp;amp; my father went to Aminabad branch in lucknow at around 6:30 pm request to branch manager to transfer some amount from my saving account to 1 of my current account as we had to submit central excise duty &amp;amp; yesterday was last day of submission . 1 of my party not submitted the required amount &amp;amp; after w8ing for sms alert msg from bank we went to branch. But mr. Branch manager misbehave with my father &amp;amp; refuses to do the same request.

                  If after so many years banking relation we get this type of response from branch manager we unable to banking with Ur bank.

                  If not a sufficient action taken we are going to close all of our accounts from Ur bank &amp;amp; shifted to another bank.

                  Regards

                  Prashant agarwal

                  debit card problem

                  online transaction by my debit card is blocked
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                    R
                    riteshhsoni
                    from Mumbai, Maharashtra
                    Oct 6, 2010
                    Resolved
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                    Address: Mumbai City, Maharashtra

                    My self Ritesh H. Ghaghada having savings bank account with Union Bank of India, Dahisar-East Branch.
                    My complaint is for ATM Machine of the bank. Most of the time the ATM is not in working condition, it says reinsert the card and even after reinserting I am not able to process the transaction. This is not the one time, all most all the time the ATM machine is not working properly and apart from that the door of ATM cabin also remains open means customers are not able to lock the door so any stranger can come inside while one is processing the transaction.

                    I request you to please look into the matter

                    Thanking you

                    Ritesh H.Ghaghada
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    bank staff dose not work properly
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                      J
                      Jam Samson
                      Sep 25, 2010
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                      Sir or Ma'am,

                      I have received an e-mail saying:

                      We are please to inform you today 29th AUGUST 2010,That your email
                      address has won the Sum of $850,000.00 USD. (Eight Hundred And Fifty
                      Thousand United States Dollars Only) from Australian International
                      Lottery Program.To receive this sum,You will Contact the Regional
                      Claims Agent in Nigeria where this year's Lottery was Coordinated along
                      with the below information's:

                      Regional Claims Agent: REV.FR. WARREN ELLEY
                      E-mail: aus.[protected]@hotmail.com
                      Official Contact Line: +[protected]

                      Ticket Number:[protected] & Serial Number [protected] and
                      Winning Number GB8701/LPRC. This Batch Senders Lucky Numbers are as
                      follows[protected] & Bonus Number 17.

                      I sent the ff. to them:

                      1.Full Names:
                      2.Nationality:
                      3.Age:
                      4.Sex:
                      5.Contact Address:
                      6.Telephone Number:
                      7.Occupation:

                      Then they sent this to me Last Monday, September 20 saying:

                      FOR FUND TRANSFER

                      ATTENTION; SEQUEL TO THE ARRIVAL OF YOUR WINNERS CERTIFICATE TO THIS BANK AND PAYMENT APPROVAL LETTER FORM THE AUSTRALIAN LOTTERY ORGANIZATION ORDERING THIS BANK TO COMMENCE TRANSFER OF YOUR PRIZE MONEY $850,000.00 (EIGHT HUNDRED AND FIFTY THOUSAND UNITED STATES DOLLARS),YOU ARE HEREBY REQUIRED TO LISTEN WITH KIN INTEREST ON THE INSTRUCTIONS BELOW TO ENSURE SAVE TRANSFER OF YOUR FUND.

                      YOU ARE REQUIRED TO SELECT FROM THE OPTIONS BELOW THE MODE OF TRANSFER THAT WILL BE OK FOR YOU TO RECEIVE YOUR PRIZE MONEY AND THEREBY PROVIDE US WITH THE NECESSARY DETAILS ATTACHED TO THE OPTION FOR YOUR CASH TRANSFER $850,000.00 US DOLLARS (EIGHT HUNDRED AND FIFTY THOUSAND UNITED STATES DOLLARS).

                      THIS TRANSFER INVOLVES THREE (3) OPTIONS:

                      A. BANK TO BANK WIRE TRANSFER: THIS INVOLVES TRANSFERRING THE TOTAL SUM OF $850,000.00 US DOLLARS INTO YOUR DESIGNATED BANK ACCOUNT DIRECTLY FROM OUR BANK HERE IN NIGERIA WHICH WILL REQUIRES YOUR:
                      *** BANK ACCOUNT HOLDERS NAME: ......
                      *** BANK NAME: ......
                      *** BANK ACCOUNT NUMBER: .......
                      *** BANK ADDRESS: ......
                      *** SWIFT CODE (IF ANY): .........

                      B. CERTIFIED INTERNATIONAL BANK DRAFT: THIS OPTION INVOLVES THE TRANSFER OF $850,000.00 US DOLLARS THE TOTAL SUM WON PRIZE THROUGH A CERTIFIED INTERNATIONAL BANK DRAFT OR CHEQUE THIS WILL BE DELIVERED TO YOUR ADDRESS VIA COURIER SERVICE AND YOU ARE TO CASH CHEQUE IN YOUR BANK UPON RECEIPT OF DELIVERY WHICH WILL REQUIRES YOUR:
                      *** BENEFICIARY NAME:[protected]
                      *** BENEFICIARY COUNTRY: ............
                      *** BENEFICIARY DELIVERY ADDRESS: ..........
                      *** POSTAL CODE: .......
                      *** TELEPHONE NO: .......

                      C. DIPLOMATIC DELIVERY: THIS MEANS SENDING OUR OFFICIALS TO YOUR COUNTRY TO DELIVER AT YOUR DOOR POST UPON THE ADDRESS YOU PROVIDE, IT REQUIRES:
                      *** BENEFICIARY NAME:[protected]
                      *** BENEFICIARY COUNTRY: ………….
                      *** BENEFICIARY DELIVERY ADDRESS:..........
                      *** TELEPHONE NO:.......

                      NOTE: YOU ARE TO PROVIDE US WITH THE INFORMATION BASE ON THE OPTION YOU HAVE CHOSEN AND ALSO SCAN TO US YOUR PASSPORT IDENTITY ALONG AS YOU ARE RETURNING THIS FORM.

                      SIGNED,
                      DR DAVID ALI.J
                      DIRECTOR OF FUND REMITTANCE
                      & CASH TRANSFER DEPT
                      UNION BANK NIGERIA PLC



                      >> is this a scam??
                      thank you.
                      Dear Sir

                      Actually this matches the format of the well known Nigerian Scam

                      Nothing in life comes just like that
                      Sir or Ma'am,

                      I have received an e-mail saying:

                      We are please to inform you today IPayment Purpose: Inheritance Fund Release
                      Payment Value: $5, 500, 000.00 dollars
                      Authorized Paying Bank: Union Bank of Nigeria
                      Transaction Reference Code: UBN/KTT/27890/0000/010

                      Dear Beneficiary, You are to forward the required information above and other available bank account information like your PAN number to me via the contact information below. Name:...Mr John Eze. [protected]@hotmail.com
                      sent the ff. to them:


                      So please inform me this e - mail true or false?

                      Thank you sir.
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                        R
                        ROBIN ARA
                        from Chandigarh, Chandigarh
                        Sep 24, 2010
                        Resolved
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                        Resolved

                        Address: Jaunpur, Uttar Pradesh

                        MR. SHASHI KUMAR MISHRA S/O RAMASHANKAR MISHRA HAS FOUND HIS JOB IN UNION BANK OF INDIA KERAKAT BRANCH DISTIRIC JAUNPUR BY GIVING FAKE STATEMENT OF DATE OF BIRTH HE HAD DONE HIGH SCHOOL IN 1983,FROM KRISHAK INT. COLLEGE, THANAGADI, JAUNPUR,FROM UP EDUCATION BOARD,(UP), AND HE HAD SOBMITTED ANOTHER FAKE MARKSHEET ,WHO VERIFIES HIS DATE OF BIRTH SHORTER FROM THIS CERTIFICATE .
                        ROLL NO. OF ORIGINAL MARKSHEET IS 798061 U CAN VERIFY IT I WANT TO SEND U COPY OF CERTIFICATE OF HIGHSCHOOL, HE IS A FAKE PERSON ,
                        ORIGINAL DATE OF BIRTH IS -25/8/1967
                        PLEASE MAKE INQUIRY AGAINST HIM AND TERMINATE HIM FROM HIS JOB.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          V
                          vikas.kulshrestha
                          from Bapatla, Andhra Pradesh
                          Sep 17, 2010
                          Resolved
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                          Resolved

                          Address: Uttar Pradesh

                          I have an A/c in Union Bank of India, Mathura Cantt branch. On dated 16th July 2010 I goes to Union Bank ATM for withdrawal Rs.15000/- Then the message displayed "Your Transaction is being processed" but money does not comes out and the amount had been debited from my A/c. Very next day I complain to the Bank officers in written they told me that the money will be credited in your A/c within 72 hrs. but after 4-5 days it doesn't credit. I again visit to the bank regarding the complaint, any bank officer does not give me the satisfactory answer. I search for Union Bank web site I found that the money will be credit in this condition within 12 day as per RBI Guideline and after 12 days if bank delayed Rs.100/- per day is penalty for Bank without any written complaint.

                          after 18-20 days I goes to the bank and ask for the money they credit my A/c with Rs.15000/- . Then I ask for penalty from bank with that FAQ's printout , they rudely answer " Jahan se Printout Liya Hai wahi se Apna penalty wasool kar lo"

                          Now I want to know where I have to complain o[censored]nion Bank. Please help me out.

                          With Regards
                          Vikas Kulshrestha
                          +91-[protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          go to your bank & ask for a atm transaction dispute form.
                          Sir,
                          I am an account holder of your bank, Dhupguri, Jalpaiguri, West Bengal. My Account no is [protected]. The Branch Manager denies to verify my signature as an account holder of the bank. But sir I really need the proof for my earning. Please help me.
                          Thanking you,
                          Rahibul Alam
                          A/c no:[protected]
                          Union Bank,
                          Dhupguri,
                          Jalpaiguri
                          union bank of India is a useless bank im trying for the same issues from last 4 months my money is lying with the bank.
                          everytime i will call them the cal will get dropped or they will say that the money will be back within 8 to 10 days.
                          its frustrating and humiliating to bear such type of behavior. Officials are hardly bother about your money. A bad bank with highly no cooperative staff and pathetic services.
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                            S
                            shanavazabdul
                            from Thiruvananthapuram, Kerala
                            Aug 21, 2010
                            Resolved
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                            Resolved

                            Address: Thiruvananthapuram, Kerala

                            Dated: 21/08/2010

                            Iam a regular user o[censored]nion Bank of India - internet banking. Recently a single transaction done thru netbanking o[censored]nion Bank of India was debited two times in my Acccount. so far the amount debited due to the error transaction was not refunded.

                            I request all Union Bank of India Account holders to be very careful while doing transcations thru netbanking o[censored]nion Bank of India.

                            From
                            Shanavaz
                            Trivandrum

                            email: [protected]@yahoo.co.in
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            To,
                            the Assistant General manager,
                            new delhi

                            Respected Sir,
                            I Mr. Rishabh Omer S/o Shri Vijay Omer A/C no. [protected] (RGPV university campus Bhopal, MP). I on date 4 December 2011 was trying to Submittint My Exam Form Fee Only 1300 rupees I Filled 2 Exam Form Both Transaction are Failed So Total Amount Is 2600 Rupees Only from Union Bank Of India Internet Banking but failed. The When I do The Transaction Then Page was telling "Could Not Complete Your Transaction" at that time. And later 2600 rupees deducted from my account. I then immediately complained at my branch(RGPV university campus Bhopal, MP) next day. But now 2 days have been gone and no result/conclusion came.
                            So, please kindly make appropriate action immediately as soon as possible and give me the details either at my contact([protected]) or at my email([protected]@gmail.com;[protected]@yahoo.co.in)

                            THANKS
                            Yours faithfully.
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                              S
                              shuubham dubey
                              from Bhopal, Madhya Pradesh
                              Aug 15, 2010
                              Resolved
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                              Resolved

                              Address: Bhopal, Madhya Pradesh

                              Respected sir/madam
                              with due regard i please to inform you that a sum of rupees 13985 is debited from my account no [protected] on last 8 /08/10 Sunday unfortunately i could not regain the sum back as i am much worry about the same .

                              i am very great full to you if you please revise the account mention above as soon as possible on the same [protected]@gmail.com regards.


                              name -aftab khan
                              email id [protected]@gmail.com
                              account no [protected]
                              bank- union bank of india arera hills bhopal mp
                              mo.no[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                asif arab
                                from Pune, Maharashtra
                                Aug 13, 2010
                                Resolved
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                                Resolved

                                Address: Ahmedabad, Gujarat

                                From,
                                Mohammedhanif Arab,
                                Account NO.54004.

                                Complaint Branch Name:- Relief Road.Ahmedabad.

                                The bank has very lazy staff. They didn't open the cash counter till 10.30. They always open work after 10.30.The clerks are so lazy that they can't even stamp & recieve the deposites cheques. They allot me ATM card but still after 15days my card is not working.The Assitant Branch Manager of branch have no manners how to deal with customer, his nature is very ubrupt. SO,please do something in this matter.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I agree with this bcoz I too have a problem with these lazy staff of chennai mylapore branch . no responce . Thats y customers opening accounts in MNC Banks
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                                  J
                                  jitendra10
                                  from Dhaulpur, Rajasthan
                                  Aug 9, 2010
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                                  Address: Bhilwara, Rajasthan

                                  sir, i have lost my atm card so please block my card.my a/c no is [protected]
                                  jitendra joshi

                                  bhilwara
                                  [protected]
                                  sir, i have lost my atm card so please block my card.my a/c no is [protected]
                                  B.Shoban
                                  my name is Umesh Singh, i have lost my atm card so please block my atm card and issue me a new one. my a/c no is [protected] and my atm card no is xxxxxxxxxx015003. please send me acknowledgement in my email id [protected]@gmail.com & by SMS in mobile no:-[protected].

                                  Regards
                                  Umesh Singh.
                                  Ph:[protected]
                                  sir,
                                  i lost my atm card, so i want to block my atm card
                                  my account number is [protected]
                                  Dear Sir/Madam
                                  my name is B.HARISH i had a account in union bank of India st michels academy, branch adyar
                                  recently I lost my debit (ATM) card so I want to block my ATM card and i want new ATM card so pls take a action immediately my A/c no:[protected]

                                  regards
                                  HARISH B
                                  cntct no: [protected]
                                  I HAVE LOST MY ATM CARD ON 01.01.15 . SO I WANT TO BLOCK MY ATM CARD AS EARLY AS POSSIBLE.

                                  PLEASE BLOCK MY ATM CARD.
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                                    B
                                    brijeshdpg
                                    from Raipur, Chhattisgarh
                                    Aug 8, 2010
                                    Resolved
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                                    Resolved

                                    Address: Jaunpur, Uttar Pradesh

                                    sir mera name brijesh I HAVE OPENED MY DE-MAT A/C IN UNION BANK OK INDIA .MY A/C
                                    NO..[protected].I HAVE NOT RECEIVED ANY DOCUMENT IN THIS REGARD .I WANT TO
                                    TRANSFER MY SHARE TO ANOTHER DE- MAT A/C BUT BANK IS NOT PROVOIDING ME DELIVERY
                                    INSTRUCTION SLIP(DIS BOOK) FOR OFF MARKET TRANSFER .WHEN IASKED THE BANK’S MAIN
                                    BRANCH JAUNPUR.THE ARE DENIYING TO PROVIDE DELIVERY INSTRUCTION SLIP TO ME.

                                    SO I NEED YOUR KIND SUPPORT IN THIS REGARDS. I WILL BE VERY
                                    THANKFUL TO YOUR SUPPORT.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    hi ! one of friend has union banks Share with certificate no. 19396 (Physical Share ) purchase in 2002. now he Expired on April 2010. He also had DEMAT A/c No. [protected]. but this physical share are not in his demat a/c & now as he is expired his nominee i. e. his Wife, wants to transfer this share on her name, but Bank Personnel as well as DEMAT dept. of Mumbai does not give any information about How to transfer this Share on Her Name? They Just say we Don't no? even Customer Care o[censored]BI, denies & gives the Cell no. of Demat dept. o[censored]BI. who also denies to give information & also Talks Rashlly. pls. look forward to this matter as there are many customer with such problem. i am Ramesh Bankar From, Shani Shingnapur. My Branch Off. is SONAI. reply on [protected]@gmail.com
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                                      R
                                      rajeshjain
                                      from Jabalpur, Madhya Pradesh
                                      Aug 5, 2010
                                      Resolved
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                                      Resolved

                                      loss of atm card

                                      Address: Raipur, Chhattisgarh

                                      my name is ekta jain , i have lost my union bank of india atm card , please block my atm card. My bank account no is 1145...
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                                      nkNiraj
                                      from Panaji, Goa
                                      Jul 27, 2010
                                      Resolved
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                                      Address: Kamrup, Assam

                                      Respected Sir,
                                      With reference to above subject I want to say that many Banks say that we are know under core banking system from where you can transfer your money in a very smooth way. but here I wnat to say that when I transfer my money from guwahati branch UNIOIN BANK OF INDIA to another account holder under same Bank UNION BANK OF INDIA Branch at MUMBAI. For this transection they cut an ISO charges.

                                      Please to suggest me that this charge they cut from my account is legally when other bank can not take this charges.

                                      I obliged you to see upon this matter and please to revert me as soon as possble.

                                      Thanking you,

                                      Yours faithfully
                                      Niraj Kumar Khemka
                                      email:- [protected]@gmail.com
                                      #[protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      policy decion should be displayed.it un fair to deduct iso charges when other banks don't, even if your policy is so.
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