[Resolved] Virgin Mobile / Mobile — Customer Service | |
I purchased mobile set with connection online. I get delivery on time & activated next day. As per letter i received & a phone call from virgin mobile co. they have to send their executive to collect my documents. But till date nobody came. In between this period i talk to customer care peoples 8-10 times but no solution. Then on 4th Nov. i personally go to virgin mobile outlet at Centerstage Mall Noida(U.P) & deposit documents. But on 5th Nov morning they deactivated my services.I again called their customer care(sales) no. 60016666 & they told me that it was their mistake & my no. will be activated in 24 hrs. but nothing happened after 24 hrs. I again called & they told me that they not received my documents it will take next 24 hrs. But after next 24 hrs no improvement today morning on 6th i again called on above mentioned no. & talk to Mr. Avtaar singh he write down my compaint & give me complaint no. VNT07008422 & told that it will take 24 hrs. I dont know how much 24 hrs they need to rectify their mistake. Problem is from their side & i am suffering. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
183 Comments | |
Comments
Tata Virgin — regularly deducting charges by activating automatically various schemes
I am using mobile number [protected] from last 2-3 years . since then lot of money has been deducted from my account time to time. on complaining they told we will send u the deducted money back into your account but till today not a single peny has sent back to my account . so after getting frustated by companies employees i am going to port the number into other mobile services provider. its a very shame to such mobile services provider who are frustrating their customers
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+91 22 661 5924
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
Regards,
Anup C.