[Resolved]  Virgin Mobile / Mobile — Customer Service

I purchased mobile set with connection online. I get delivery on time & activated next day. As per letter i received & a phone call from virgin mobile co. they have to send their executive to collect my documents. But till date nobody came. In between this period i talk to customer care peoples 8-10 times but no solution. Then on 4th Nov. i personally go to virgin mobile outlet at Centerstage Mall Noida(U.P) & deposit documents. But on 5th Nov morning they deactivated my services.I again called their customer care(sales) no. 60016666 & they told me that it was their mistake & my no. will be activated in 24 hrs. but nothing happened after 24 hrs. I again called & they told me that they not received my documents it will take next 24 hrs. But after next 24 hrs no improvement today morning on 6th i again called on above mentioned no. & talk to Mr. Avtaar singh he write down my compaint & give me complaint no. VNT07008422 & told that it will take 24 hrs. I dont know how much 24 hrs they need to rectify their mistake. Problem is from their side & i am suffering.
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Aug 14, 2020
Complaint marked as Resolved 
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pls provide the current customer care my no. [protected]







thanks,
krishnaprasad
I want to block my virgin sim connection no. ([protected]), because my cellphone has been stolen by some one (thiefs) so pls. help me in this matter and pls. block my sim connection immediately

i am awaiting for your reply . my e-mail id is [protected]@hotmail.com and [protected]@gmail.com and my other phone nos. are 26101449 and [protected]
Yes this phone really sucks...i've got this phone for my mother, it has a major problem with its hardware design. The phone wont get charged, if once charge is over...you need to take out the battery and reinsert it again...Its not the problem with my mom's phone alone...i've 4 of my friends who took the same phone...all of them have the same problem...when approached to the Haier customer care, all they did was just replaced the old one with a brand new piece. Again the same problem with all the new handsets...when asked again they said that they are aware of the hardware problem and cannot help it...so please guys dont go for it...
I have reached my mobile . and my balance is automatically deleted .please check and send me report why it is getting deleted . so, plz send to my mail.
my phone no is [protected].
my complaint is i have reached today and my balance is automatically deleted.

plz send me a mail why it is automatically deleted .
and send me report on this on to my mail.
i want to set a callertune. can u pls help?
akon- nobody wanna see us together
I have purchase a mobile vide no. [protected] - Ia not able to down load the ring tunes - What is the customer care no.
hi this is ravi and my mobile number is [protected].
i am the retailer in the gooty town in anantapur district.
actually i am trying hardly to develop the market but i am not getting the updated plan brouchers and details about various plans and new offers and plans etc.
from the disributor we are not getting updated and current information.the person does not telling the new plans .
so send the new plans and new offers and recharge offers to my email id or send messges to my mobile on various plans(new) etc.

Thanking You.
how can i delete my caller tune?????????????????????
can u give me the original customer care number??????????

Virgin Mobile Prepaid SIM card — SIM Blocked,Required PUK Number

Sir/Madam,
Regards, My Pre paid Phone No.[protected] & SIM No.A000 0011 5CB7 5F V10.SIM has been blocked & asking for PUK No.Please send it to me.
Thanks
Newton Nayak
sir, my number is [protected], my sim was rejected from 21.04 2009 iwant the same number of the sim workingly, ia asking PUK AND SOS CODE please tell me .my mobile model is v kwel, for the sake please take my complaint urgently, thanking you for the reply .my house no 10-7-643/1, hamal basthi chilkalguda padamarao nagar sec bad opp to sri sai vipulla apartment, kindly take my compliant and reply me sir . THANKING YOU SIR,
sir,

my sim is rejected.

pls give me your sim store near abaut kalkaji my reject number [protected].


pls help me.

thanks
i recharged with rs. 50 in [protected] . i receved only rs. 20.00 why it possibale? pls help me...

Virgin Mobile India (Delhi) — not giving any benefit of recharge

From: manoj jain [mailto:[protected]@rediffmail.com]
Sent: Thursday, May 07, 2009 2:21 PM
To: Care
Subject: complaint of recharge



to
Directer (prepaid)
virgin mobile india
delhi

sub. complaint of recharge
sir
i have mobile no.[protected] in the name of Atul jain in which i already have life time validity. i went to recharge my talk time to some shop and i asked about any scheme of recharge but he said he don't know any scheme & he is not having any chart of recharge further he said that appro full talk time is available on all recharge after deducting taxes . then i told him to recharge my phone with RS.150 so that i can have talk time.he recharged it with transaction Id 4880639 on 26/04/2009 at 10.18 pm of RS 150, But that recharge is not giving any benefit to me in talk time or in other way, becoze i already have life time validity.I talked to 125999at c care & went to his shop so many time but no use.
now i request u to settle my account & give me some benefit of recharge in talk time as it was inadvertently mistake of retailer or company only.
thanks
manoj jain
im having trouble with my virgin mobile getting service anywhere i just switched my number & i no longer have service not even in my own house and normally i have service what the hell do i do ?

Virgin Mobile — no activation of V tune facility

I have recently purchased Virgin VJAZZ mobile as on 26/5/09 from planet M located at Bandra with features of V tune facility in it. The Mobile connection got activated within short time but V tune music facility still is not activated. Despite my several reminders personally and telephonically to the sales agent of particular store there is no proper response for the same. Even I tried to contact customer care service center but no body is responding and their telephone lines are not getting connected. The agent is assuring reapetadly of getting the v tune facility activated very shortly. but so far there is no activation done.

Please look into the matter. my cell no is [protected].

Thanks & regards,

Virgin Mobile, Indianhatkeleague.com — Does not give my prizes

i join and paly indianhatkeleague, com..they offerd a prizes to palce a top 100 winners...but they does not give any prizes to all till...plz act that website...
my phone is blocked so i need my puk code no. my mobile number is [protected] .nobody have a virgin
mobile so i can not talk to customer care no.so if you can do ? Email me my puk code .
thanks
I TOOK VIRGIN MOBILE AS I HAD SEEN THE SCHEME OF LIFE TIME VIRGIN TO VIRGIN FREE BUT EVERY DAY THEY CUT 3 RUPEES

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