[Resolved]  Virgin Mobile / Mobile — Customer Service

I purchased mobile set with connection online. I get delivery on time & activated next day. As per letter i received & a phone call from virgin mobile co. they have to send their executive to collect my documents. But till date nobody came. In between this period i talk to customer care peoples 8-10 times but no solution. Then on 4th Nov. i personally go to virgin mobile outlet at Centerstage Mall Noida(U.P) & deposit documents. But on 5th Nov morning they deactivated my services.I again called their customer care(sales) no. 60016666 & they told me that it was their mistake & my no. will be activated in 24 hrs. but nothing happened after 24 hrs. I again called & they told me that they not received my documents it will take next 24 hrs. But after next 24 hrs no improvement today morning on 6th i again called on above mentioned no. & talk to Mr. Avtaar singh he write down my compaint & give me complaint no. VNT07008422 & told that it will take 24 hrs. I dont know how much 24 hrs they need to rectify their mistake. Problem is from their side & i am suffering.
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Aug 14, 2020
Complaint marked as Resolved 
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custercare se baat nahi hoti
plese sent me custmercare nuber [protected]
ya they have said they wl give the prizes within 15-20 days bt till date we havent received.see the terms and conditions in the following link.

http://www.indianhatkeleague.com/legal
my sim is rejected
hello sir i want my varjin mobile call list my no.[protected] pls reply me
im using my virgin mobile, customer service people r giving my call list to unknown people and im in big mess wat should i do, customer care people r not at all responding even after complain ?virgin mobile cusomer service is worst of all .what should i do ?i have clear evidence that my call list is given to unknown people
plz help me
dude.. virgin media sucks.. bigtym..
My ccard has be blocked ... why reason... dnt know...
number : [protected]
my mobile number [protected] i was trying to call customer care since two days(125999) but its not connecting in between there is another helpline about the top-ups n to change language etc.. i want to know my number plan .. cause for std call its been charged 1.50 per min for my number i heard that its 50p for virgin mobiles .. i lost upto 8 Rs on that [protected]@ pls mail my plan !

Virgin Mobile (Vglide) — Faulty product and false charges, worst customer service.

Hi, This is Sufiyan khan
I recently became a virgin mobile customer i bought VIRGIN V GLIDE
my no is = [protected]
everything was working fine although the headset which i got in sealed box was not upto the expectations rather not even of the standard it should be of... the slider is very loose but the real trouble began when i called up one STD no [protected] and this no had a tring tune active on it although i did not press * (STAR) the song got copied and around RS 45/- got deducted from my main balance acount,
i immediately called up your customer care and the response which i got from was shocking your representative was very rude his name is AMIT KHAR ( TL PUNE ) and he kept harrasing me by not transferring me to the manager i kept requesting him to understand the issue or transfer me to the Manager but the reply he gave me everytime was that i have pressed *(STAR) finally i after the hold time of approximately 15 minutes i got transferred to the manager his name is ASIM JOHARI (FLOOR MANAGER PUNE) although he was polite and listened to me but he did not gave proper resolution.
If this is the way your company behaves and follows the policies i am gonna take this matter to higher authorities and most importantly i dont want any such service to be activated from your end and make sure i get a reversal of the deducted amount RS 45/- very soon.

i had sent my first complaint mail on 29/6/09, but i did not get rep then i sent one more reminder on 1/7/09 and the response of these mail was that i must forward the detailed complaint again, i forwarded the mail again on 2/7/09 now there has been no response after that and to make the things worst the display of the phone has gone bad. i must say Virgin mobile is the biggest Telecom Cheater.
THANKING YOU
SUFIYAN KHAN
my mobile no. [protected] i am not foun my call detail on my accunt pal short out my problem
Is it true that Virgin Mobile is becoming a Welafre phone and providing $10 phone cards to people who live the poverty line? I can't believe they'd get themselves associated with this low-level program. Yeah! sorry for the poor, but VIRGIN MOBILE! I've been w/ them for a long time but am starting to rethink just how hip they are.
SIR MAINE EK CONNECTION LIYA HAI JISKI DETAIL HAI

PHONE NO-------- [protected]
NAME[protected]USHA MALIK
ID[protected] VOTER ID
ADD[protected] A 18 A BLOCK TILAK NAGAR
DISCT------- DELHI
SIR MAINE BEFOR 2 WEEK KA NO LIYA HAI PER ABHI TAK NO ACTIVATE NAHI HO PAYA HAI
DEALER NE KYA PATA NO ACTIVATE NAHI KIYA JAB KI MAINE SARI DETAIL DE DI THI SIR PLS BATAIYE KI WO NUMBER MAI PHIR SE KAISE ACTIVATE KAR SAKTA HU PLS MAIL PER AAP SARI INFORMATION BATA DIJIYE SIR MAI TILAK NAGAR ME WORK KARTA HU PLS SIR
TILAK NAGAR ME KOI VIRGIN KA OUT LET HAI TO PLS BATA DIJIYE


SIR MAI US DEALER KA NAME AUR ADD LIKH RAHA HU

NAME[protected]PRINCE TELECOM
MOB--------[protected]
ADD[protected]TILAK NAGAR MAIN MARKET NEAR SINGH SABA GURUDWARA
am suffering from the same problem. as i tried your co. No. 125555 hundred times in same days but no one pick the phone. i m getting frustrated and i going to swith of my cell phone.
My No. [protected]

i am going to file the written complained in consumer court...

Please do the needfull

thanks
i am naveen chaudhary from kanpur ( u. p. )
i purchase virgen (c 5330 sn.80bc8974) with dhruv telecom (me-81hemant vihar barra-2 kanpur)on this date[protected] .
my mobile no is [protected] .now thin month i have d.a.o.latter
by huawei service center on this date 14 july 09. i submitted
that latter with handset & it's all accessories ON u's uthorized
dealer KRISHNA COMUNICATION GOVIND NAGAR KANPUR MOB-[protected]
ON THIS DATE[protected]. but he did not deliver my handset till
now . & not give any positive response.i am requesting u pl.
arrange my mobile as soon as possible. i make a call also on ur no.
[protected] but anybody not giving me any responsible answer.
my
Virgin Mobile No. [protected]
Virgin Mobile Sim No. [protected]

Kindly give me my PUK Code No.
Dear sir,
my friend virgin sim card has been blocked suddenly.ph no is [protected].so, can u tell that details of that sim card.why it is blocked ?
so, i kindly request u send the details to my mail.
sir,
mera virgin mobile ([protected]), arya nagar, kanpur me(date[protected] ko kho gaya hai .
sir mujhe kanpur main virgin ka customar care office ka address nahi mil raha hai, to sir please mera number band kar dijeye, hamne kotwali main FIR bhi kara diya hai.
maine apni id per sim liya tha jis ka full address-
name-Neeraj singh
s/o-sri Dharmraj singh
address-teacher colony near kotwali gyanpur sant ravi das nagar bhadohi
date of birth-25-8-87


neeraj singh -[protected]
SIr, My Virgin mobile no. is [protected] and it's blocked and i've too much use of that plz tell me the PUK code for my mobile no.

Virgin Mobile — lost my moblie

hi i chandrasekhar i have lost my moblie [protected] on 7th A ug 09. So pls block the number. Thank you

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