[Resolved] Virgin Mobile / Mobile — Customer Service | |
I purchased mobile set with connection online. I get delivery on time & activated next day. As per letter i received & a phone call from virgin mobile co. they have to send their executive to collect my documents. But till date nobody came. In between this period i talk to customer care peoples 8-10 times but no solution. Then on 4th Nov. i personally go to virgin mobile outlet at Centerstage Mall Noida(U.P) & deposit documents. But on 5th Nov morning they deactivated my services.I again called their customer care(sales) no. 60016666 & they told me that it was their mistake & my no. will be activated in 24 hrs. but nothing happened after 24 hrs. I again called & they told me that they not received my documents it will take next 24 hrs. But after next 24 hrs no improvement today morning on 6th i again called on above mentioned no. & talk to Mr. Avtaar singh he write down my compaint & give me complaint no. VNT07008422 & told that it will take 24 hrs. I dont know how much 24 hrs they need to rectify their mistake. Problem is from their side & i am suffering. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 183 Comments | |
Comments
Hi,
I purchased a virgin v-glide mobile phone. and i have some problem in that after 2 month of purchasing then i went the shop from where i had purchased that mobile for service (as mentioned 1 yr warranty) but they told that you have to go to virgin mobile service center. when i went virgin mobile showroom then he told we don't have any specific service center yet. because virgin is not specific a mobile company. mobiles are some other companies product. so you need to go specific mobile made company's service center. that is the reason, no body tell me that from where i can get the service for my defected mobile. If somebody knows the solution please help me...
thanks,
Krishan Kumar
[protected]
I purchased a virgin v-glide mobile phone. and i have some problem in that after 2 month of purchasing then i went the shop from where i had purchased that mobile for service (as mentioned 1 yr warranty) but they told that you have to go to virgin mobile service center. when i went virgin mobile showroom then he told we don't have any specific service center yet. because virgin is not specific a mobile company. mobiles are some other companies product. so you need to go specific mobile made company's service center. that is the reason, no body tell me that from where i can get the service for my defected mobile. If somebody knows the solution please help me...
thanks,
Krishan Kumar
[protected]
last one month, iam trying to contact virgin customer care by dialing125999.but didn't attend the call. this my mobile no [protected]
i need customer care number.please send no to this no [protected]
Dear Sir,
I have sent an mail yersterday at 10/09/2009 to virgn mobile company that we a piece of land in jallandhar city which we would like to give for rent to virgin mobile company for tower installation but till now did not recieve any response.
I have sent an mail yersterday at 10/09/2009 to virgn mobile company that we a piece of land in jallandhar city which we would like to give for rent to virgin mobile company for tower installation but till now did not recieve any response.
I am connecting the tring tune
but I do not want any tring tune
so can you please disconnect it without any charge
as early possible!
but I do not want any tring tune
so can you please disconnect it without any charge
as early possible!
NO BODY CARE US
WE WANT TO BUY A MOBILE OF VIRGIN MOBILE
YOU CAN GIVE THE PRIZE IN THE E-MAIL
YOU CAN GIVE THE LETTER AND YOUR BROSHER IN MY HOME ADRESS
#393 SECTOR-15
PANCHKULA(HR).
WE WANT TO BUY A MOBILE OF VIRGIN MOBILE
YOU CAN GIVE THE PRIZE IN THE E-MAIL
YOU CAN GIVE THE LETTER AND YOUR BROSHER IN MY HOME ADRESS
#393 SECTOR-15
PANCHKULA(HR).
dear sir i am your virgine mobile pre-paid connection customer my mobile no is [protected]
the lost anywhere so please de-activate this number early
thanks & regards please
i am waiting for your earlyresponse my alternate mobile number is [protected]
thanking you
Shankar Lal Rajoria
A-74, Near Shree Bajarang Nursery
Out Side Hida KI Mori Ramganj Bazar
Jaipur-302002
the lost anywhere so please de-activate this number early
thanks & regards please
i am waiting for your earlyresponse my alternate mobile number is [protected]
thanking you
Shankar Lal Rajoria
A-74, Near Shree Bajarang Nursery
Out Side Hida KI Mori Ramganj Bazar
Jaipur-302002
SIR If you have any option to recover my mobile phone by mobile tracker kindly tell me by the mail address. I am waiting for your early responge. MY MOBILE NUMBER IS [protected] AND STILL IT IS ACTIVE AND SOME WHERE...
sir i hav purchased my virgin slider ph and after amonth ph does'nt showing its display and i went to the virgin authorised center and they were saying that the phone gets ok wen we will give rs 800 to them .and sir the phone is in warranty period so tell me wat shld i do plz plz
Dear sir,
I have lost my virgin mobile sim my phone no is [protected] please bock the virgin moblie sim early as possible
S.No. [protected]
Thanking you
Bangali Gaur
I have lost my virgin mobile sim my phone no is [protected] please bock the virgin moblie sim early as possible
S.No. [protected]
Thanking you
Bangali Gaur
dear sir,
I am lost the my balance of Rs:-92.19/-
MY mobile no. is [protected] i am called the 125555 But no use
I am waiting for your early responce please sir i am poor family
I am lost the my balance of Rs:-92.19/-
MY mobile no. is [protected] i am called the 125555 But no use
I am waiting for your early responce please sir i am poor family
I suggest all readers to stay away from Virgin mobile in india, recently i had purchased their V-Link modem for internet use.After submitting documents, i started using for about three weeks, then i went aborad and on return, i found that my services were stopped, the reason i found out after a week of calling, was that my documents were not verified.It was their mistake because when they made call for verification, i was abroad, , the stupid company decided to verify after almost three weeks of my activation.
Not only that the internet connection is always intermittent.
Once when i ran out of balance and then upon charging, i found that my services had stopped again.
Since i had spent around 2000 rs, i dont feel like throwing in the gutter straight away.
but the topmost reason why nobody should ever buy virgin internent data card, is that because of the shoddy, extremely poor, and non existent customer or technical service.
First of all the main number is 666...something which is not TOLL FREE, (just bcoz nobody should be calling them.And if you are fortunately connected to a real person, he asks all the questions, but never has answers.In the end the person will either give another number or tell you that he will call back after an hour.After a day when no call comes, the same person will again go thru the routine and say that he will get back to you in an hour.
Tata is a reputed company, which will loose all the market share if it does not clean up its act and end the association with virgin mobile.
I still cannot understand why the service provider has not given a toll free number for technical service.
When i enquired they said that the toll free number is for dealer.
So the point is they just want to sell their ware.
My net charges exceeds 1000 per month, and next i am going to disconnect from virgin mobile forever, and never in my lifetime, either me or my relatives or friends will go for that fecking service.
Also remember the warning-the net justs gets disconnected after every 5 minutes and ofcourse i never found the solution while at home, , coz i never got a proper person to speak with from the company side.
Also the automated voice is so irritating,
THUMBS down to the cheating feckers
Not only that the internet connection is always intermittent.
Once when i ran out of balance and then upon charging, i found that my services had stopped again.
Since i had spent around 2000 rs, i dont feel like throwing in the gutter straight away.
but the topmost reason why nobody should ever buy virgin internent data card, is that because of the shoddy, extremely poor, and non existent customer or technical service.
First of all the main number is 666...something which is not TOLL FREE, (just bcoz nobody should be calling them.And if you are fortunately connected to a real person, he asks all the questions, but never has answers.In the end the person will either give another number or tell you that he will call back after an hour.After a day when no call comes, the same person will again go thru the routine and say that he will get back to you in an hour.
Tata is a reputed company, which will loose all the market share if it does not clean up its act and end the association with virgin mobile.
I still cannot understand why the service provider has not given a toll free number for technical service.
When i enquired they said that the toll free number is for dealer.
So the point is they just want to sell their ware.
My net charges exceeds 1000 per month, and next i am going to disconnect from virgin mobile forever, and never in my lifetime, either me or my relatives or friends will go for that fecking service.
Also remember the warning-the net justs gets disconnected after every 5 minutes and ofcourse i never found the solution while at home, , coz i never got a proper person to speak with from the company side.
Also the automated voice is so irritating,
THUMBS down to the cheating feckers
SIR
I WANT TO INSTALL A MOBILE TOWER NETWORK HAVING A OPEN LAND AROUND 150YARDS IN NAZAFGARH(JAI VIHAR) .
PLEASE LET ME KNOW THE DETAILS OF PROCEDURE FOR INSTALLING THE MOBILE TOWER, WHAT ARE THE DETAILS REQUIRED AND ABOUT THE RENT AND THE ADVANCE THEY PAY AND THE CONTACT PERSON.
THANKS
REGARDS
LOKENDER SINGH RAWAT
CELL NO. [protected]
I WANT TO INSTALL A MOBILE TOWER NETWORK HAVING A OPEN LAND AROUND 150YARDS IN NAZAFGARH(JAI VIHAR) .
PLEASE LET ME KNOW THE DETAILS OF PROCEDURE FOR INSTALLING THE MOBILE TOWER, WHAT ARE THE DETAILS REQUIRED AND ABOUT THE RENT AND THE ADVANCE THEY PAY AND THE CONTACT PERSON.
THANKS
REGARDS
LOKENDER SINGH RAWAT
CELL NO. [protected]
Virgin Mobile — Discontinued my number
I had requested Virgin Mobile to discontinue my number after the bill of Nov-Dec 2009 has been paid of. But they disconnected it immediately the next day. Now my phone is blocked for three days and I am constantly calling them but they say I have to contact the mailing team. When I send the email I don't get any response. i wont south delhi srevice center
my mobile no. is [protected]. my mobile is misplaced. plz block my no.
Dont purchase this mobile
i lost my mobile... i didnt store my imei number... i would like to get my number back to me with all my contacts and with the balance... i would like to block my lost sim and want a new sim with same number... what should i do now..? my mobile number is [protected]... plz help me...
my mobile no. is [protected]... i lost my mobile... i would like to block this number... i didn't store my imei number.. and i want to get a new sim with same number... plz anyone help me..
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i have lost my virgin mobile sim my phone no is [protected] plese bock the virgin moblie sim early as possible
thanking you
kapil awasthi