VLCC — Not doing transfer of packages and doing wrong committments

Dear Mr.Arun Saxena (President - International Consumer Rights Protection Council (ICRPC) ),

I kindly need your intervention in this. Today morning I have received a call from VLCC Call Centre saying that they can not refund my money because they don’t have any Refund System. Where as in any condition I am unable to continue with their Sessions. At my joining time also I wasn’t sure because my Transfer was in process so I asked them that if I am unable to continue with the sessions than how will they consider my payment ? They told me that I can take my money back. They didn’t tell that this money is not refundable & it is not mentioned in their cash memo also that this money is not refundable. My bill number is PKN007616. My package number is[protected]. They told me to pay Rs.10146 whereas I only paid 7000 coz I was not sure about their reliability. They have given me a receipt also in which Rs.3000 is still Balance But now they are denying. Please let me know if I can file a complaint aganst them ? And kindly let me know the procedure also..

hi, my name is richa even i have some really bad experience with VLCC ..i shuddder t omerntion they have the most obnoxious staff, the servicesa re absolutetly abhorable .They are only intrested in eating up naive, trusting custmer's monay .the cebnter i visited was in DLF but i think all the VLCC centers have the same principle of cheating the customers.
I joined their weight loss programme - the only thing that became thinner was my pocket !!
i suggest to everyone reading this ...PLEASE DO NOT join VLCC .
they are only intrested in robbing you !! the only service they will give you is lip service -sweet talk, nice smile .. that too as long as you have not paid .after that all you have to do is wait ... or pay more ...of just forget it all in frustration ...
Dont believe me ?! Go join it and see ... All the best ...Happy slimming ?!!!

hello,

i agree with u both. yes i have also burnt my fingers. but mine is from their training institute. i want to get my money and now even compensation back. but not just hepening.

Our government keeps sayng consumers get ur rights. but i am sorry to say that its not possible. one is there is notbody to help. plus for people with an ok amount to recover like a few thousands to spend double the amount, follow up with the court plus for 2 -3 or more years is ridiculous.

how do we get justice. We as consumers want to get out rights and teach such places a lesson. let them know the power of consumers.

else at this rate they will win.. and such organisations prosper on our money.

my request to you both i[censored] can lets join hands and get justice. can i have ur contact no. or email id?

what say?

Hi,

i too had a bad experience from the VLCC institute Aurangabad.

i even tried contacting mr. Jatin Rai, so called DGM : Channel Dev. & Operations
VLCC Health Care Limited
64, HSIDC, Sector-18, Maruti Industrial Area, Gurgaon - 122015
Landline :[protected]
Direct :[protected]
Mobile : 0 [protected]
www.vlcc.co.in

and i am more disappointed with his response as well.

i am seriously looking to take some action against the institute owner.

such organisations should seriously be locked out, and people sent behind bars..

please post on contacts of any of the top people who could and would take some serious action ...

hi
sorry for saying this i dont agree with ur comments as me an my few friends who joined vlcc we have got really good results and happy with the services

Greetings from VLCC!
It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.

Yours sincerely,
Customer Care Team

Hi Shruti, Kanchan, Richa, Tk, Madhumitha, Ashwinitunge,

Greetings from VLCC!
It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us, and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here- [protected]@vlccwellness.com and we will
contact you immediately. We look forward to hearing from you soon.


Yours sincerely,
Customer Care Team

I got the same bad experience. I live in sharjah and visited one of the branch here. I just got two sessions And came to know that my husband has lost his job. I requested my counselor to refund my money as I am leaving this country and won't be able to continue. But they just refused and asked me to find other clients so we can transfer the account. I have told them that I'm not in my proper mental state right now and if they can help me on humanitarian ground as i paid 10000 dirhams. Still no reply!!! In this scenario, VLCC is loosing its ethics and customer chain. They should consider consumer rights and they should think that they are dealing with humans not with commodities. I really advice the customers for not joining VLCC. With all the bad wishes to VLCC

Hi, I too had the bad experience, as I paid 10, 000 dirhams in sharjah branch. I just took two sessions and came to know That my husband has lost his job. I requested my counselor if they can help me out in refunding my amount as I won't be staying in this country now. But they just refused and advised me to find clients to transfer the account. I told them if they can help me out on humanitarian ground as I m not in my proper state of mind now. I think VLCC should consider this coz they are dealing with humans not with commodities. I am so astonished that VLCC is having a good fame but worst ethics. Bad wishes to VLCC and still waiting for reply!!!

Hi Ambreenh,


Greetings from VLCC!

It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details at [protected]@vlccwellness.com and we will contact you immediately. We look forward to hear from you soon.

Regards,
VLCC Customer Care Team

INSTEAD GO TO GYM OR EXERCISE AT HOME. DON'T LOOSE MONEY FOR VLCC FOR GOD'S SAKE.

To VLCC,

don't make fake and false promises, coz i have mailed you twice and no one respond . From last 3 weeks i have been trying to contact higher authorities but instead of admin or advisers, SECURITY GUARD receives the calls and all the time all advisers are on meal breaks or in meetings . Each and every time i call customer care they respond by saying we will call you back but we didn't get any call or mail . such a pathetic service . no one should join VLCC