[Resolved] Vodafone — Address verification negative | |||
I ported my number [protected] from airtel to vodafone on 25th May, under the corporate plan from M/S Maruti Suzuki India Ltd., Gurgaon., but after three days, there was no outgoing and incoming. I contacted the customer care for the same. They said that, your address verification went negative. I requested to raise an another request to verify the same again. I had given the copy of the Indian Passport and Company ID proof for the verification of address. The request number for the same is SR No. [protected]. After that, they said that I have to wait for 72 hrs, for the same. After 72 hrs, I called the customer care and confirmed that, there is no verification done against this request number. The customer care people where telling that, I have to process one more mail through the official mail ID, as a request for the repeated verification. Again they suggested for 72 hrs duration for this activity. After 6 days, when i contacted the customer care, they were telling that, I has to go to Vodafone customer care, and submit the IDs again. I am totally frustrated and I don't want to use the services from Vodafone. The funny part is, I ported the second number [protected] through the same process, in the same address, in the same email id and same birth date and it functioning well and the address verification was found positive with this number. Due to this, I cant do any banking transactions (One Time Password cant receive). I need the number back and i would like to move from Vodafone. My email id is leo.[protected]@maruti.co.in or [protected]@gmail.com Please help.. There is no other number to contact me.... Regards, Leo Paul Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Jun 11, 2012 Vodafone India Customer Care's response Hello Leo Paul, Thanks for writing to us. We request you to visit any of our stores for better assistance with your concern. Kind Regards, Vodafone Customer Care, Delhi & NCR | |||
 5 Comments | |||
Comments
Vodafone Postpaid — Address Verification
I have a repeat complaint about vodafone. After one round of address verification problems and many calls, smses and emails, my connection was restored.This week it has begin all over again and they seem to think I have a prepaid connection!How hard can this be?
I ported my number [protected] from Idea to vodafone on 09th Oct., under the corporate plan. But after three days, there was no outgoing. I contacted the customer care for the same. They said that, your address verification went negative. I requested to raise an another request to verify the same again. I have to wait for 72 hrs, for the same. After 72 hrs, I called the customer care and confirmed that, there is no verification done against this request.
Please help.
Please help.
Highly Disappointed.Bad Service.i am filling the complaint against address verification procedure.My address verification against postpaid number has been made negative two times. Because these people do not visit my address without visiting, neither they call me and my alternate contact number, they make verification as negative.My Outgoing calls are barred. I am highly disapointed by the way these customer care people are providing the services.Please take strict actions.Please assist me how to handle such thing
0 rating- I am not able to use my services at all
0 rating- I am not able to use my services at all
I am filling the complaint against address verification procedure. My address verification against postpaid number has been made negative two to three times. Without visiting, neither they call me and my alternate contact number, they make verification as negative. They call me and tell me that your address is incomplete. I called them 8 times. Everytime I called them, gave my full address and still nothing is done. Please assist me how to handle such thing
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Vodafone — falls verification of address
hello, i m telling about the verification conducted by vodaphone rep i.e falls verification due to that on my address they issued the post paid connection to third person ignoring all the formalities which is a very serious threat and because of such things recently Bombay faced terrorist attack and terrorist managed to get number of sim cards due to wrong/falls verification carried out by mobile companywhy not the accountability should be fixed of that person who carried out the verification. however i m going to lodge the F.I.R. and this matter will be brought to the notice of innocent public through media because they are the sufferor due to such negligence act m.no. [protected] .