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[Resolved]  Vodafone — customer care

Respected Sir,

My Mobile number of vodafone is [protected] and whenever we call up customer care for any inquiry or complaint the executives put the call on hold and transfer back it to the ivr mode where we need to again have to press option to get connected to customer care executive so help such customers to have good experience with vodafone so plz revert me on the betterment of customer
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 17, 2011
Vodafone India Customer Care's response
Hi Shankar,

Thanks for writing in. Please refer to http://www.vodafone.in/existingusers/services/pages/callertunes.aspx for more information. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Apr 05, 2012
Vodafone India Customer Care's response
Hi Pervaj,

We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch or a convenient time for us to get in touch with you.

Regards,
Vodafone Customer Care
Verified Support
Aug 14, 2012
Vodafone India Customer Care's response
Hello Amit,

Please provide your contact number here http://bit.ly/RJWsO5 so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Verified Support
Oct 20, 2012
Vodafone India Customer Care's response
Hello Kavi,

Please share your current and alternate contact numbers here http://bit.ly/RJGce5 for us to assist you better.

Regards,
Vodafone Customer Care.
Complaint comments  104 CommentsShareTweet

Comments

i can not contact with customer care by dialing 111 or [protected].
My call is not transffering to your customer care executives since one month . Many times I have registered the complaint at your mini store at CP metro station but no response I have gotten.
I wanted to disconnect my postpaid number for that i have submitted written application at vodafone centre, Vashi the person's name was Prasad. He told me that i will get confirmation call within 3 days after that i have received confirmation call from vodafone and that lady said they will disconnect my number within 72 hours. The number was not disconnected within 72 hours so i called up in the customer care service 3-4 times but nobody has responded positively finally i called up again after holding me for 15 min person has disconnected phone again i called up i talked wid Public relation officer Sayel he has transfeered mycall to some senior executive named subodh or subash dont remember exactly and he was so rudely talking wid me!! this is very disgusting!! this is the way vadafone executives handle the customer !! then i went to vodafone vashi centre again and inquire about my application then they replied sorry the letter was with them only !!! so.. my point is that it was their mistake that they have not updated in their system then also they are rude to us then what is the meaning o[censored]sing such services!! it was so bad experience with customer care ever in my life!!

Dutta
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what is the customer care no. for prepaid subscriber
my customer care is not activate please activate my customer care thanking you
HI,

i have 3 vodafone numbers on my name. ONe is used by my Dad. We had payed all the 3 bills before time and have the receipt as well. But i have been receiving call from call centre of vodafone saying " one bill has not been paid " and we will deactivate the service, which they did. Inspite of me telling them its been done, i have the receipt, i provided them the receipt details as well... but what so ever i had to do this 4 times, to different people calling from call centre.. ( i really dont know ...how they say THEY ARE HAPPY 2 HELP ).

Now our bank show the entry of VODAFONE for the same bill been collected on 17th of April and we paid the bill on 14th...

so now can someone help me with some CEO email id..or any NEWS cahnnel site...where i can carry forward this of VODAFONE...

because of all this they have deactivated my DADs no... completely now..no out going and no incoming at ALL... my dad been suffering from his Business calls... BECAUSE of VODAFONE ERROR..or whatever... they dont even have a CLUE... i have mailed my complaint to vodafone care as well.. visited the store yesterday 3may again.. but no actions have been taken so far...

please some one help me in taking this further SERIOUSLY...

Vodafone — no proper customer care services

no proper cutomercare services in vodaphone hutch better than the vodapho0ne
many times no network coverage in my town mangadu vodaphone
Hi
My nave is Avishek sen my mobile# [protected] customer care is locked for three days, because according to them i have called five times in a single day to customer care. but every time i tried to contact the custom care care executive. the response was "sorry we are unable to process you call". but why should they lock the customer care. I want that an action should be taken against them.

Thanks
Avishek Sen
77 Garhi east of Kailash
New delhi
Mobile [protected]
Hi All,

the customer care of this vodafone is such worse that even small shope in india are maintaing good care, when ever i try to reach call centre executive thru my mobile or thru land line i never get a connection such. they say they are global but it is not even a gully level in india they have to give up this and cell the same to company like Airtel.
Hi, ( Hutch word )

I was promised a traiff which is Corp 349 or some corp 3xxxx ( Not shure of the plan ) and the traiff intiated by the marketing executive is totaly diffrent
Need a call back immediately ( Will let you know the plan as per the print out given by the officer )

Moble number - [protected]
my customer care is not activate please activate my customer care thanking you
my no [protected]
this no validity 21-july-2008 expaired .iam recharged 1st aug 08 150/- recharge .this balence is promo balence i dont know that time of recharge 5th aug 08 iam calling to customer care the agent was teeling dont cut the amount of 150/- 8th aug 08 iam validity recharge in 1 year. so the amount was cut in my mobile iam complaint in 8th aug 08 the complaint no is[protected] th aug 08 reply .still today no reply the customer care pls credit in my account 150/-
Iam irritated ar the overflowing messages and frustating calls from the customer care.
I would be the happiest i[censored] stop sending those idiotic messages and stop disturbing with calls.
[protected]
It is difficult to reach my number after in one dial.
many times cross connection occurs.
I am unable to reach to your customer care executive.
Hi
My name is Dibyendu RoyChowdhury my mobile# [protected], I am facing following problem..
CIPHERING NOT PROVIDED BY OPERATOR INSECURE TRANSMISSION has been displayed in my mobile screen while i attend incoming call. please give me a suggestion to rectify my problem.
I want a details and address of this [protected] vodafone number. please mail me fast.
thank you.
i m frm lucknow, mine is addon no [protected], (vodaphone)
your staff in lucknow is very arrogant and ill behaved
i m giving you the phone no. of some of your staff who misbehaved with me today, no. is [protected] and the second no. is of akash..[protected]... akasa said "aapko jis se bhi complaint karna ho kar dijiye, mera koi kuchh nahin kar sakta"
first he told me to wait outside my home, he is coming to collect the bill. i waited for an hour, he didnt turn up, when i called back he said i had meeting so couldnt come, then i said why you made me to stand outside my home, why you didnt inform me, then he said..aapko jo karna ho kariye, jaake vodaphone store mein jama kijiye bill. best part is this that the first one has said that i am sending my executive to collect the bill.
i dont know, weather such complaints on websites, actually give the customers some relief or they are just for show off. lets see.
irshad
sir,
i cannot get my customer care 111, [protected], 55555 number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.

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