[Resolved] Vodafone — customer care | |
Respected Sir, My Mobile number of vodafone is [protected] and whenever we call up customer care for any inquiry or complaint the executives put the call on hold and transfer back it to the ivr mode where we need to again have to press option to get connected to customer care executive so help such customers to have good experience with vodafone so plz revert me on the betterment of customer Was this information helpful? | |
Dec 2, 2016 Complaint marked as Resolved Verified Support Nov 17, 2011 Vodafone India Customer Care's response Hi Shankar, Thanks for writing in. Please refer to http://www.vodafone.in/existingusers/services/pages/callertunes.aspx for more information. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help. Regards, Vodafone Customer Care, Karnataka Verified Support Apr 05, 2012 Vodafone India Customer Care's response Hi Pervaj, We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch or a convenient time for us to get in touch with you. Regards, Vodafone Customer Care Verified Support Aug 14, 2012 Vodafone India Customer Care's response Hello Amit, Please provide your contact number here http://bit.ly/RJWsO5 so that we can address your concern as soon as possible. Regards, Vodafone Customer Care. Verified Support Oct 20, 2012 Vodafone India Customer Care's response Hello Kavi, Please share your current and alternate contact numbers here http://bit.ly/RJGce5 for us to assist you better. Regards, Vodafone Customer Care. | |
 104 Comments | |
Comments
sir,
i cannot get my customer care 111, [protected] number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.
Avinash pandey
i cannot get my customer care 111, [protected] number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.
Avinash pandey
sir,
i cannot get my customer care 111, [protected] number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.
Avinash pandey
i cannot get my customer care 111, [protected] number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.
Avinash pandey
Dear Sir,
I was looking for a particular caller tune which was not there in your website song name is " Sau Rab di " From the album pyar zindagi hain one of the famous songs now as we tried calling the customer care they made us wait for 25-30 mins on hold and then also the problem was not resolved .. I have called them today dated 10th June 2009 at 5.00pm IST. So kindly look into this matter and do the needful.
Regards
Gaurav
[protected]
I was looking for a particular caller tune which was not there in your website song name is " Sau Rab di " From the album pyar zindagi hain one of the famous songs now as we tried calling the customer care they made us wait for 25-30 mins on hold and then also the problem was not resolved .. I have called them today dated 10th June 2009 at 5.00pm IST. So kindly look into this matter and do the needful.
Regards
Gaurav
[protected]
(BVAL OPTION IS NOT WORKING IN MY NUMBER)
I am RajeshKumar.N, My mobile number is [protected].i have given a request regarding bonus valdity problem to customer care before 7 days, I dont get proper response from the customer care. I am retailer for vodafone also. The Customer Care is utter waste service bcos they are giving fake information to me, if they are not ready to solve the problem ... they should request the customer, but not giving wrong information. My problem is, if i send the msg to know the validity of bonus, its not showing . i get reply as " u r not currently enjoying any bonus benefits". If it shows in this way means then how can a customer stay in ur network? i am eagerly waiting for the number portability system bcos to get out from vodafone network.
1. No proper Response.
2. GIving Fake Information.
7th june 2009 Morning i spoke to customer care, whose name is sudha. she is saying that if a customer is using sms combo pack or sms pack they wont get the BVAL information it seems. Then i immediately called to retailer customer care and enquired about the information from Bhavani, she said there is no such system is introduced..then tell how to solve this problem..If this Sudha is giving wrong information ? to cheating the customers.If it continues means surely no one recommend the customers to buy vodafone or go for vodafone service.One thing i came to know very clearly that customer care is not properly responding to pre paid customers, and dragging the customers to their .
Note: From the beginning am using 148 bonus, i used to check every month the validity, but only from last month am not getting the reply.so am sending this mail to ur concern..And one more important issue in customer care that, they are saying we have taken request regarding the problem.but when i asked in retailer customer care..they are saying that no one has taken any request regarding ur problem.Tell wat should i think about vodafone customer care service?
I[censored]r service continues like this means, definitely maximum number of customers will leave the vodafone network when number portability system is launched and i am waiting for that to move from vodafone.
ThankYou
I am RajeshKumar.N, My mobile number is [protected].i have given a request regarding bonus valdity problem to customer care before 7 days, I dont get proper response from the customer care. I am retailer for vodafone also. The Customer Care is utter waste service bcos they are giving fake information to me, if they are not ready to solve the problem ... they should request the customer, but not giving wrong information. My problem is, if i send the msg to know the validity of bonus, its not showing . i get reply as " u r not currently enjoying any bonus benefits". If it shows in this way means then how can a customer stay in ur network? i am eagerly waiting for the number portability system bcos to get out from vodafone network.
1. No proper Response.
2. GIving Fake Information.
7th june 2009 Morning i spoke to customer care, whose name is sudha. she is saying that if a customer is using sms combo pack or sms pack they wont get the BVAL information it seems. Then i immediately called to retailer customer care and enquired about the information from Bhavani, she said there is no such system is introduced..then tell how to solve this problem..If this Sudha is giving wrong information ? to cheating the customers.If it continues means surely no one recommend the customers to buy vodafone or go for vodafone service.One thing i came to know very clearly that customer care is not properly responding to pre paid customers, and dragging the customers to their .
Note: From the beginning am using 148 bonus, i used to check every month the validity, but only from last month am not getting the reply.so am sending this mail to ur concern..And one more important issue in customer care that, they are saying we have taken request regarding the problem.but when i asked in retailer customer care..they are saying that no one has taken any request regarding ur problem.Tell wat should i think about vodafone customer care service?
I[censored]r service continues like this means, definitely maximum number of customers will leave the vodafone network when number portability system is launched and i am waiting for that to move from vodafone.
ThankYou
when i call on customer care to need solve my queries, but the service disconnect my phone, i can;t call to customer care call center, and there are so many prblm are my not solve, plz tell how can i call to customer care call center, so i can solve my queries.give reply to email id, plzzzzzz
i m waiting 4 ur reply
i m waiting 4 ur reply
sir,
my number is not good msg, call, any were not active sir
my number is not good msg, call, any were not active sir
Hello everyone!
This is Punit Sharma writing from Ludhiana [Punjab], regarding the customer care people behaviour of Vodafone mobile services. Actually, I wanted to cancel my life-time validity which I got activated in December 08 because I noted that my local call- rates had been increased on activation of this service. Also, there was nothing like life-time validity means if someone doesn’t use the phone /SIM for two or more months, the life-time validity gets deactivated automatically. When I talked to customer care regarding the same I got nothing but the crude and lunatic response. The behaviour of customer-care people was very contradictory to the normal behaviour. Concisely and precisely, Vodaphone is making fool of the people of India and playing with their money and time. I think time has come when government of India should take seroius actions against the Vodafone!!!
This is Punit Sharma writing from Ludhiana [Punjab], regarding the customer care people behaviour of Vodafone mobile services. Actually, I wanted to cancel my life-time validity which I got activated in December 08 because I noted that my local call- rates had been increased on activation of this service. Also, there was nothing like life-time validity means if someone doesn’t use the phone /SIM for two or more months, the life-time validity gets deactivated automatically. When I talked to customer care regarding the same I got nothing but the crude and lunatic response. The behaviour of customer-care people was very contradictory to the normal behaviour. Concisely and precisely, Vodaphone is making fool of the people of India and playing with their money and time. I think time has come when government of India should take seroius actions against the Vodafone!!!
sir, my father was dead on 14 april 2009 after that i want to change my vodafone connection from postpaid to pre paid i have alreday submit all the document but vodafhone people ignore me so many times and said we people have alreday send your request in just 2or 3 days enquiry will come and your number transfer to post to prepaid till now their is no enquiry no transfer i talk so many time with customer care and they people said with in to days your connection will be transfer to post to pre. so i request you plz look over this complant .VODAFONE NO:-[protected]
with regards
take care
Ajeet sharma
[protected]
Address:-jain bagh colony gali no:-3 h.no:-1084/7opp s.m hindu school sonipat
Haryana-131001
with regards
take care
Ajeet sharma
[protected]
Address:-jain bagh colony gali no:-3 h.no:-1084/7opp s.m hindu school sonipat
Haryana-131001
i have vodafone mobile no-[protected].this number associated with your haryana circle now i am in mumbai sine 14/07/2009 it has been serviceing good up to 23/07/2009 but it is crating problem on accont of not working properly . incoming & outing call not availabale.so please activate my mobile no
iit will be kind of you
thaiking you
iit will be kind of you
thaiking you
Vodafone — Customer Care service is worst
The Customer Care Service of Vodafone is very bad.I called the customer care support in 01.08.09 (9.30PM)He angry on me and tell me to take any other connection. What they think about the customers?. They have no right to advice me to choose any service. They want to make good support to their customers.I want to compliant about the DND service But they told me to take any other connection.My Phone no is:[protected]
Other no are: [protected] &[protected]
i lost my mobile..wanna block the sim pls do it soon.. the number is [protected]
c grade customer service, useless fellows, cant listen complaints, close your company, worst fellows, what u think.
very third class company
when i call on customer care to need solve my queries, but the service disconnect my phone, i can;t call to customer care call center, and there are so many prblm are my not solve, plz tell how can i call to customer care call center, so i can solve my queries.give reply to email id, plzzzzzz
i m waiting 4 ur reply
i m waiting 4 ur reply
Sir,
I have recharged my number from Rs.24 so that all my sms will cost Rs.20 paise but it did not happened.
N when i try to call customer care i cant call.umber is [protected]
My n
Thank you
Rahul bansal
I have recharged my number from Rs.24 so that all my sms will cost Rs.20 paise but it did not happened.
N when i try to call customer care i cant call.umber is [protected]
My n
Thank you
Rahul bansal
I am a new customer for vodafone (what a fone!!?)
i called vodafone yesterday to change my plan and ask some basic details.
they told me i have no option except buying a new number.
Before completing query he told his closing script to end the call, i ve never experienced such a worst experince when i was with airtel.
I did't expect VODAFONE with worse customer care ever for new customer.
I wish this company should have a downturn in next quarter in indian market.
i called vodafone yesterday to change my plan and ask some basic details.
they told me i have no option except buying a new number.
Before completing query he told his closing script to end the call, i ve never experienced such a worst experince when i was with airtel.
I did't expect VODAFONE with worse customer care ever for new customer.
I wish this company should have a downturn in next quarter in indian market.
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i cannot get my customer care 111, [protected] number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.
Avinash pandey