[Resolved] Vodafone — No Assistance on tracking Lost phones | |
Dear Listner I found this completely awkward of how a telecom giant like Vodafone would not assist us in tracing our mobile phones while Airtel does help out, even if we have the IMEI number and a police complaint. Is there anything in specific I need to ask for? My phone apparently went missing yesterday while I was on my way to office. Since then the phone was ringing but no one would respond - Vodafone support would just not bother to help out on this issue. While my other colleague who has a Airtel connection was helped to track his phone. I understand there is threat to privacy of you make this public. But you should have a process to check the genuinity of the case. When I reported a loss of mobile to my Service provider they tried tracing this (manually) and someone from airtel metioned that if I have the IMEI number Airtel would help customer trace their phones as per the legal Tracking system. I would like to seek your assitence in getting my Service Provider in retriving my phone that has the following details. My name: Krishna Kanth M Naik Address: #144, Krishna Kripa, 5th Main 6th Cross, Vijaya Bank Housing Society, Behind IIM-B, BG Road, Bangalore 76 Phone model: iPhone 8GB Make: Apple Last used No.: 15th March[protected] AM) E-mail for communication: krishnakanth.[protected]@in.ibm.com or krishnakanth.[protected]@gmail.com Missed date: 15th March[protected] AM) IMEI No.:[protected] Telephone #: [protected]. I had bought this phone from a contact in US Kind regards, Krishna Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Hi Vodafone, The undersigned visited your vodafone office situated near KSB Chawk PCMC Shahu Nagar on dated 10/02/2010 during evening hours. I paid Rs.600/- towards the bill for Jan-2010( 2 days before due date) Receipt Num. M&G/FOS/7143784. Still the automatic tape has started which irritiates the under signed.Listening to the tape and waiting for call is annoying and disturbing. Kindly stop this nonsence at once thank you for your hopeless services and poor qualitities of your customer Service System. If action did not take place I shall proceed in Court.
Dr. P.K. Gulwelkar
Asst. Commissioner.
[protected]
Dr. P.K. Gulwelkar
Asst. Commissioner.
[protected]
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — No assistance
I was asked to sms FREE to 56789 to get a free link for download of ringtones and wallpaper.I did it 3 times .My balance got reduced by Rs 9, nothing happened.I did not get any links.My GPRS is not activated.I didn't get any settings even after sending sms VL to 5258.I want an immediate assistance for this issue.I never expected such a response from a reputed company like Vodafone.My phone number is [protected].Ratheesh Krishnan,
Bangalore.