[Resolved] Vodafone — I am not satisfied by your services | |
Respected Sir, First of all i want to tell you that i am your 10-12 years old track coustmer now my complaint I am not satisfied by ur services o[censored]r mini store Pooja Teleshop located at S-4/64 old mahabir nagar oop metro pillar no 553 Ph.:[protected], [protected]. On last Sunday 12/October/2008 i was gone to your mini store at the above address for b, coz my old prepaid no [protected] has been loss somewhere so i can go for a new sim along with Police Complaint & Passport Xerox as a ID proof before I can conform from ur c.care(111) that how much i can pay for new sin 7 ur executive tell me 99/- Rs. but when I go to pooja teleshop (Mr. Gaurav) ask 150/-Rs for new sim I’m tell him that ur c.care tell me 99/-rS he was say me to talk to his owner when i was talk to his owner (Mr. Subash) was tell me now the was giving us less margin so company tell us what ever charge to consumer then I am saying to him that is not the right answer i can give ur complaint to Vodafone so he was talk rudely & say you can do what you want to do i don't have any tension I am Vodafone dealer I can do what ever I wants now if you can do anything so please help me in this... I am waiting for your reply Thanks Harmeet Singh [protected] [protected]@yahoo.com goldy.[protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Having lost my prepaid SIM i found that the number was issued on the name of some other person. as per the guidance by a person working in vodafone ministore at mayur vihar phase 1 i changed the plan to Post paid and submitted the copy of license for identity proof. As per the commitment the number should have started working day before yesterday but as of till now its not active. have signed up for the plan on 24 night. when i made calls to customer care 111 and [protected] they claimed that the plan will be active in due course of time. For the first time i switched to Vodafone because my reliance handset is stolen and i played a bet with vodafone. It's frustrating for the way you advertise and claim about your services but its working vice-versa. You people should learn something from Reliance, that the way you commit should work as per that, else don't commit and create a wrong scenario.
Reply
To, The
Vodafone, Manager
Subject: - your interrepted service
I, the undersigned with to introduce my self Dharmendra R. Wele having cell no. [protected] from date 4/5/09 I wish to activate friend group facility on No. [protected] & ACTFF [protected] an send to 144 may cell hence I tried to activate it at date 09/05/2009 but still it is not activate I discussed about it with customer care on date 10/05/09 they told me your friend group facility will be activate with 24 hours and successful SMS sent but still it to not done hence I approach to your vodafone dealer Bhadgaon dist Jalgaon (M.S.) he personally discussed this issue with your personal based at Nagpur, Pune but it was not come into channel. The my self and dealer made contact to your personal no. on [protected], [protected], [protected] still it is not activate.
Secondly from my available cell balance Rs. 72 was deducted automatically I don’t understand without any my use how it was deducted on 19/05/09. I received your sms an date 23/05/09 that local vodaphone to vodafone will be free on 110 mints the recharge of Rs. 27 hence I made it but today also I am unable to get that facility.
I am sorry to say you that I am very much unhappy with your service please make some improvement by reimbursing me 40:00 paise per call made by me date 9/05/09 as a penalty. And refuel my 72 Rs. Unwontedly deducted by your company and avail vodafone to vodafone free fascility as I made Recharge of Rs. 27 for it
Request you not sol this problem so I complaint to the consumer care office.
Vodafone, Manager
Subject: - your interrepted service
I, the undersigned with to introduce my self Dharmendra R. Wele having cell no. [protected] from date 4/5/09 I wish to activate friend group facility on No. [protected] & ACTFF [protected] an send to 144 may cell hence I tried to activate it at date 09/05/2009 but still it is not activate I discussed about it with customer care on date 10/05/09 they told me your friend group facility will be activate with 24 hours and successful SMS sent but still it to not done hence I approach to your vodafone dealer Bhadgaon dist Jalgaon (M.S.) he personally discussed this issue with your personal based at Nagpur, Pune but it was not come into channel. The my self and dealer made contact to your personal no. on [protected], [protected], [protected] still it is not activate.
Secondly from my available cell balance Rs. 72 was deducted automatically I don’t understand without any my use how it was deducted on 19/05/09. I received your sms an date 23/05/09 that local vodaphone to vodafone will be free on 110 mints the recharge of Rs. 27 hence I made it but today also I am unable to get that facility.
I am sorry to say you that I am very much unhappy with your service please make some improvement by reimbursing me 40:00 paise per call made by me date 9/05/09 as a penalty. And refuel my 72 Rs. Unwontedly deducted by your company and avail vodafone to vodafone free fascility as I made Recharge of Rs. 27 for it
Request you not sol this problem so I complaint to the consumer care office.
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