[Resolved]  Vodafone Essar — Unwanted Calls & SMS

Vodafone Essar — Sub:-Non Receipt of Balance Payment in respect of Relationship No 1.01250992

Dear Sir,
Sub:-Non Receipt of Balance Payment in respect of Relationship No 1.01250992
I am in receipt of my security deposited paid to you for my one of the group member i.e my son’s mobile no [protected]. However you will observe that you have not paid my balance amount due from you. i.e. Rs 47.76 I had made an enquiry with your Dombivli branch about this deposit during the month of March 2008. They inform me that this payment of Rs 47.76 will be paid to me along with my deposit amount.
However same is not paid to me. You are therefore requested to pay me the same along with delayed payment chares of Rs100/-, as you are taking a delayed payment charges for the amount paid after due date. Same rule is applicable to you as a rule maker. Since there is a delay form your sides for making a payment when you had an option to pay along with my deposit amount you have not done the same. You are therefore requested to pay me my balance amount immediately with delayed payment charges at earliest

With Regards
L.S.Joshi.
Cell no [protected]

Vodafone — Blocking of customer care

Sir
My Mob.No. is [protected] . My customer care service is blocked. So i am facing some problems. When i coplained to Vodafone executive then she said that i am not able to help you before[protected]. Sir please help me.

hello
my no.is [protected] vodafone customer care is stop to my customer care line and set to another callertune . i will to coplain against to vodafone in trai.

Vodafone Essar — Harassing unnecessarily and not activating the connecting even after repeated reminders and visits to vodafone store

Sir,
I have purchased vodafone connection dated5th April 2009 from Vodafone Store, Raichuria House, Shop No. 1&2, Opp. Hotel Dwarka, Near Om Jewellers, LT Cross Road, Borivali West Mumbai. I had purchased a "Reliance 50 plan" specially built for Reliance employees. I was informed that within 7 days of my purchase, the connection would get activated. 12th April 2009, i inquired at the store as to why my connection is not been activated. I was informed by Mr. Abhishek that their systems doesnt work on Saturdays and Sundays and hence he would be updating me on monday.
Not satisfied with his answer, I visited the vodafone store on 12th April 2009 to inquire as to why there is a delay in activating my connection. I meet Mr. Vineet and explained him the situation. He informed me that all my documents are processed and the CAF has been accepted. They are waiting for a mail from their corporate office post which they shall be activating my connection.

I got a call from vodafone person on monday 13th April 2009 saying that they need my company address and then they would activate my connection. I visited the outlet in the evening and gave my company address. I was informed by Mr. Mayur that within one hour my connection would get activated. There was no response from the Vodafone store since then.

So out of curiosity i called vodafone customer care number [protected] on 15th April 2009. I was received by Mr. Madhusudan. I explained him my problem for which he said that "your documents and number is not reflecting in our system so i wont be helping you in this case" . I asked him to launch a complaint and get my connection activated at the earliest. For which he answered me that he will not launch a complaint and i need to visit the vodafone store from where i have purchased the conneciton. I requested him to allow me to speak to any manager in the call center as no body was answering me in the vodafone store. He put on hold for some time and then again informed me that he will not launch a complaint and there is no other way out but to go back to the vodafone store. He kept on repeating the same thing with out showing any intension to help the customer.

Sir, i request you to pls take necessary action against Vodafone Essar for harassing the customers unnecessarily, giving false commitments, mismanagement and sheer carelessness by the employees towards consumers and talking all nonsensical things with their customers.

Thanks
Amita Sagar

Vodafone Essar — incorrect billing and mental harrasment

Dear Sir,

I would like to bring to your kind notice the services provided by Vodafone to their Esteemed customers. I was using the services of vodafone ([protected]) since last three and a half years and only 2 years back i got it converted to a pospaid one. It has never been a very satisfying experience with vodafone in terms of services provided by the company.

I have always had an excellent credit history as have always made payments on time.

A worng pack was activated on my number which i had never asked for. On getting abnormally high bills i enquired about the pack and the representatives confessed that it was a mistake at vodafone's end and promised that incorrect amount will be reversed.I would like to highlight that all these reversals that were promised were very much genuine and no where a favour from Vodafone.

Even after continuous follow up since November 2008 nothing happened and i did not receive any call from vodafone, which were promised by every executive. I probably would have made 50 complaints about it but still could not get any resolution to my problems.

The services to the number were deacivated sometime in March and I am being thereatened by the collections people with police and notices.

I called again today but as usual none of the representatives could give any reasonable answer and I was asked to pay.

These mobile phone service providers are getting on the nerves of the customer and there seems to be no end to the mental harrasment they can give to the customer. The only thing they are concerned about is money whether genuine or not.


Thanks n Regards
Asma Chaudhary

Sir
My Mob.No. is [protected]. My customer care service and Out going / Incoming calls is blocked. So i am facing some problems. When i coplained to Vodafone executive then she said that i am not able to help you before[protected]. Sir please help me.

Vodafone — unwanted sms & calls

SIR,

I AM GETTING SO MANY UNWANTED SMS MESSAGES AND CALLS WHICH PLEASE STOP THE SAME WITH IMMEDIATE EFFECT.

MY MOBILE [protected]

PLEASE DO THE NEEDFUL AND OBLIGE

THANK YOU

KAUSHIK FROM WEST BENGAL

Vodafone — Unwanted Calls

[protected]
I want to know the name and address for above mentioned mobile number.
Thankyou

Vodafone Prepaid — customer care block

hi
this is to inform you that i am a vodafone customer for more than 3 years.
I am having a problem not to make a call to your customer care executive when i need . When i talk with other Vodafone no they oftenly said sir we will activate your service.. Sir this is a third time.. i m having the same problem.. Please do the needful so that i can get connected to your C.C. when i need one..
thanks
Best regards
Puneet

Hi Puneet,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/WK9Uq and we’d be happy to help.

Regards,
Vodafone Customer Care.

VODAFONE ESSAR MOBILE CONNECTION — UNWANTED SMS AND CALLS

My phone no is [protected] and [protected]. I get lot of calls from insurance companies, banks, TA-various service providers, TM-various service providers, BA-various service providers. I have DND service activated in both my vodafone connections still how these people are able to creat nuisance

Deepak Saxena

Vodafone — abusive calls and sms

My friend is getting prank calls from vodafone number [protected]. the man uses abusive language and also sends abusive SMSs. kindly look in the matter so that my friend can live in peace.

i have an abusive call from the vodafone user the mobile number is [protected] pl take action and pl see that this never repeats

pl take immediate action
i am getting abusive calls from the vodafone user the number is[protected]

im an airtel user im using the number from last ten years i never received any call like this mine is a official number pl take action

Vodafone — Unsolicited SMS Updates

I procured a new post-paid mobile connection about a month back. Since the past few weeks my phone is being flooded with SMS Cricket Alerts everyday to an extent that its being difficult to manage my message Inbox. These are not "on- screen" alerts but messages which get saved in my Inbox.

I have spoken to the Vodafone Customer Care Team on 3 occasions and have followed their instructions each time which ranged from sending messages to commence DND and cancel cricket alerts. However, there has been absolutely no respite whatsoever and I am in no mood to speak to their Customer Care and follow the canned instructions yet again. Even as I write this email, my Inbox is being ransacked by these inane messages which I believe is a deliberate attempt to intrude on my privacy and cause frustration.

I have also written to vodafonecare.[protected]@vodafone.com on 8th Dec, 2010 but to no avail. All I have received as another canned auto reply stating that someone will revert to me within 3 days. I have not heard from them yet. All this while, such updates continuing to bombard me incessantly.

Kindly assist me by providing me with their escalation matrix for service related issues. I want to escalate this matter to the highest authorities and rid myself of the frustration that such SMS'es have been causing me.

Dear
Sir/Mam
I m very frested with your unwanted SMS and Calls on my cell no [protected],so please i m requesting to u n ur company stop it.

Thanks & Regards
Ratnesh Dubey
[protected]
Central Board of Excise & Customs
Kanpur,U.P

i m facing the same problem, i had recently migrated my number from postpaid to prepaid when ever i m caling customer are my call has been connected to post paid department, these peopla are transfering my call to prepaid department but in prepaid they are not giving any responce. vodaphone is also charging me downloading charges as if i m paying 399 for nlimited browsing n downloading in this they have promised me that i will not be charged for browsing n downloading. i m calling customercare but there is no responce from there side what to do. if this is the problem in vodaphone then i will never ever sugest anyone to choose vodaphone in future also.


Regards,

Hussain bharmal
[protected]

Vodafone — unwanted calls & sms

Dear Sir/ madam,
my mobile no . is [protected] i receive lot o[censored]nwanted $missed calls & sms i use apost paid mobile so i request to issue me new vodafone number instead of my present no. [protected]
contact me through my e mail id [protected]@yahoo.com as iam not using my present number

Vodafone Essar — till date postpaid card not Active

Dear Sir / Madam

Name: Jayant Mugut Dhamal
Add:- 25/22, Affuwala lane, S.M. Marg, Takiya Ward, Kurla (W), Mumbai : 400070
Mobil No. [protected]

We have give application for Prepaid to postpaid our number on dt. 30th Jan 2011. but till date no Active our sim card.
We have visit your chembur Vodafone Gallery Opp. to Akbaralis- 2 times i.e. 02/02/2011 & 06/02/2011 . we meat Mr. Sandeep / Mr. Lohit but no any ans for this. They always committed to work in progress. but no any result.

Kindly request you this service is your . So i am not interested your GOOD SCHEME. pls return our amount RS. 350/-.

THIS IS VERY BAD SERVICE FROM YOUR SIDE. I AM NOT SATISFY YOUR SERVICE.

KINDLY URGENT TAKE ACTION FOR ABOVE.

REGARDS

JAYANT DHAMAL
[protected]

Vodafone Essar — Wrong Billing and not provide free service as asked at the time of connection sold 9988383183

Respected Sir / Madam,

I want to put up the complaint against the Vodafone essar Company who is mobile service provider. I have buy a post paid connection with number [protected] on name of Ram Bahadur Yadav with plan 400talk. at the time of sale connection they make me commitment that the company gives free 1200 minutes vodafone to vodafone and other. & issue me a friend & family connection no. [protected] unlimited free talktime with my number. but the company not gives me full 1200 minutes free to my connection. the company did not provide me details of friend & family connection talk time in detailed bill. the company charged partially free minutes with friend & family talk time that is wrong and the company not fulfill it committment. i have been filed complaint with vodafone customer care complaint no.[protected] , dated : 05/01/2011 but i have not received satisfactory answer. the company was not able to provide me satisfactory solution of my problem. so i want to solve my problem please help me.

Yours truly

Ram Bahadur Yadav.
[protected].