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Woodland — Defective sole of new shoe

Hi,

This is my second complaint for a other pair of shoes purchased in Jan 2008 Under "New Arrivals". (worth Rs 2000/-) Just wore it for about a month till now.
The sole of the shoe has got damaged. Gave it to Borivali Woodland, they send to Delhi Office, they are asking for Rs 450/- to fix the sole.

Can I meet anyone from Woodland Quality department. I an totally frustrated and dissatisfied at the quality of woodland products. Within a year I have spend Rs 4, 500/- and the quality received is pathetic.

Please let me know apart from Customer care No where I can a launch a strong complaint for the quality of your goods.

Hopeful of cooperation from your side.

Ojas Nalinkumar Dharia
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Ask them to repair it without any additional charge.In case they wont listen raise the issue to consumer forum .Brand like woodland should not do this.
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"Can I meet anyone from Woodland Quality department. I an totally frustrated and dissatisfied at the quality of woodland products. Within a year I have spend Rs 4, 500/- and the quality received is pathetic"

Firstly how can a person spend Rs 4500/- for a shoe that just costs Rs 2000/-

Sounds pretty funny !!!
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