Woodland Complaints & Reviews

I have purchased one pair of shoes of above said article no. on 06.07.08 from Aero club, woodland store, shop no. 4 & 5, Ground Flr, MMX Mall, Mohan Nagar, Sahibabad, Ghaziabad. I have start using this pair only one month back. But within one month the shoes lost its quality. Upper part of the shoes is coming out of the sole. Leather is tearing in to buds.

I have been using woodland shoes from by childhood. But, this is...

Hi,

This is my second complaint for a other pair of shoes purchased in Jan 2008 Under "New Arrivals". (worth Rs 2000/-) Just wore it for about a month till now.
The sole of the shoe has got damaged. Gave it to Borivali Woodland, they send to Delhi Office, they are asking for Rs 450/- to fix the sole.

Can I meet anyone from Woodland Quality department. I an totally frustrated and dissatisfied at the quality of woodland products. Within a year I have spend Rs 4, 500/- and the quality received is pathetic.

Please let me know apart from Customer care No where I can a launch a strong complaint for the quality of your goods.

Hopeful of cooperation from your side.

Ojas Nalinkumar Dharia

respected sir,
I brought shoes from SANJU FOOTWEARS RAMPUR BUSHAHR, Distt. SHIMLA HIMACHAL PRADESH CST NO. SIM-8165 Since last 4 month ago. the cost of shoes is 1916 RS.but the shoes are tore in only three month. I said to seller about this problem he said to me that give me your shoes for repairing.
I given the shoes to seller. but the seller is not given to the woodland footwear company and repaired by self which is very roughly looking.I told to seller for changing the shoes but he refuses it. So please taken a necessary action.

Dated -07.12.08
your's faithfuly
Basant Lal Kohli

I purchased one pair of Gents Shoes article no. SM 916 Colour brown Size 40 Cosing Rs.4995/- from your Sector 17 Chandigarh Showroom about six months back and have not used the same ever due to its long shape. I request you to please instruct your Chandigarh showroom to exchange it.

Thanks.

Regards,
C.M.Malhotra
[protected]

I purchased this woodland shoes from the chandigarh woodland showroom sector 17 six months back . The upper part of the leather has been torn along the stiching. I am using the woodland shoes for the last 15 years and this is the first time i am facing this type of problem from WOODLAND. The person who wear the woodland shoes only because of its quaility. I am realy disappointed with the quality i have got.You are request you to pl look into the complaint and do the needful.

Hi,

This is Nisha Rai.I am regular shopper for WOODLAND BRANDS ..Recently less than a year i bought women Slip on shoes from woodland India Showroom. one of the pair har badly worn out sole.i sumbitted extra Soles to the shop for repair now they have lost the sole and says cannot repair these shoes..

Kindly suggest me what action i should take from your end or else i will knock the doors of CONSUMER FORUM.

looking for prompt reply,

NISHA RAI

sir
i hv purchase a sandle costing almost for rs 2500 for my father from thane mumbai showroom as i am basically from Goa.

sandle where purchase last 1& half year past, And were not often used .

we gone for woodland brand bsc we were beliving woodland can give us long life . but it ...

sir
if we purchase even ordinary sandles for 500 buks, it will give us good life, but now we belive not woodland

if woodland company care customer then pls check whther it can be replace for new one & from goa or from mumabi

for shoes costing 2500 we can bear to go mumbai to replacement if approved

by looking to the sandle u'll come to know in which condition sandle are .

but if co want to fool public then soory for brand

my cell no [protected]

I am using the Woodland footwear since past few years. So far I have experienced a very good product quality, reliability and durability. But at this time I am getting a bad experience from a Woodland product.
I have purchased recently from one of the showrooms in calicut, kerala dated 19/01/08. Its bottom got damaged just after months, but as per the information I got from the showroom, the company's warranty exists for 6 months. By the way they give the warranty for 6 months it should not mean that a Woodland product's life is only for 6 months. What about a customer - should he suffer a total loss after just 6 months for that he is preferring Woodland product or giving his priority to the Woodland brand when he comes to think about footwear ? Please suggest.
Please do the needful to make a clean service or replacement by the company.

Thanks and Regards.

On 02/05/2008 I purchased a shoe from "Aero Club, Woodland Store, E-10/3, Inner circle, Connaught Place, New Delhi. vide Bill No.- 1054 (TIN No.-[protected]). Model no.- GC 0112105, Colour KHAKI. Within a week of purchase the sole started coming off, the outlet repaired it. It started coming off again in afew days, so it was sent for repair to the factory ( H No.-1501, dt.20/05/2008). Got the shoe back in about 10 days. After some time the metal Islets started coming off, three or more repairs at the outlet followed, but only for a day or two at the most before I had to return for re- repair. This time they sent it back to factory again ( H No.- 3355, dt.21/07/2008). I got the shoe back in 21 days. Now this is 13/10/2008, and I again had to let my shoes go to the factory with dislodged islet (Repair slip no.-237/CP2). THIS IS TOO MUCH FOR ME. I come to you since I failed to get a replacement from the shop. I had to go back for repairs almost 7-8 times in 5 months of which 1.5 mths it was in the Factory. Please Help.Thank You in anticipation.

Complaint on woodlands shoe.


Dear sir



Subject: Refund for Purchase of a Shoe at your store.CCF.NO ; 34


I have purchased woodland shoe from following address,



M/S AERO CLUB

R.S.Puram,

Coimbatore,

Dear Sir,

I would like to bring to your kind notice that I have purchased a Woodland

shoe for Rs. 2395/= (Rupees Two thousand Three hundred and ninty five only) on 17th March 2008, After i purchased the shoe and starting using it.June 20th i was found shole was cut at bottom of both side and Stiching problems. I did approach your Sales outlet and asked for a refund full amount or replacement of the new shoe. your sales person has taken the shoes for customer coplaints and he promised to replace the new shoe with in a 15 Days.But to my surprise what ever was he promised to me did not happen. I may not be able to compromise on anything less than a refund of the full purchase amount or equal amount of new shoe.
I request you to resolve this issue within a week of receiving this letter

by refunding the amount of Rs.2395 or equal amount of new shoe.

Please note that if I do not get my refund of Rs.2395 /- or equal amount of new shoe, I will be forced

to approach you legally through consumer court.


Same letter has been copyed to woodlandworldwide.com mail id is as follow.

http://www.woodlandworldwide.com/feedback.htm



Thanking you in advance,



FROM,

K.Vijaya kumar,
Kullanoor (Village),
Pochampalli (po & Tk),
Krishnagiri (Dt),
Tamil Nadu (St), 635 206.

Ph No: [protected]

I Royston Araujo, am currently am doing my MBA. I am forced to write this mail to bring to your kind attention the deplorable customer service that I experienced at one of your Woodland Stores located at Spencers Plaza, Chennai.

Well what I am learning in the textbooks that well known brands like Woodland are known for their customer pampering skills, was proved totally wrong in this instance.

On 3rd September, I had gone to the Woodland Store Located in Spencers Plaza at around 8.45 pm. First of all the Air conditioning unit were already switched off and it was so hot in the store that I could see the customers sweating trying to choose their choice of shoes. What was even more deplorable was the attitude of the salesperson.

I had liked one pair and asked the salesperson to show me my correct size of that pair. After checking the salesperson told me that they did not have the size of the pair I wanted. Since I had really liked that pair I asked the salesperson to call up the Woodland stores at Cathedral road and inquire if they had the particular size. After refusing to do so on the first instant, the salesperson on my persistence agreed to call up the Woodland Stores at Cathedral Road, Chennai and inquire. The salesperson after speaking on the telephone told me very coldly that the other woodland stores also did not have that size and added that the company had stopped making that particular model of the shoe. Annoyed I walked out of the store.

Since the Woodland Store on Cathedral Road was on my way home, I decided to just go and inquire about that model. What I really appreciate is that the ambience and the store personnel at this outlet were excellent. I inquired about that particular model of shoe and if thy had my size. The store personnel immediately came with my size of the model i wanted and I was a happy customer. On asking the manager of the store If he had got a call from the Woodland Store in Spencers store inquiring about the size of the model i wanted, he replied saying he had not got any such call.

Now my humble question to you Sir, is Who did the salesperson from the Woodland stores at Spencers Plaza actually call up? Why did he wrongly inform me that the Woodland Store on Cathedral road did not have that model?

I have always been a customer of Woodland Shoes for the past many years, but this incident has made me loose my confidence in your brand. I have also spoken to my friends about this incident. We all feel that such incidents should be avoided at any cost.


Royston Araujo

I purchased Woodland shoe from your outlets in Lower Parel Mumbai (Phoneix Mills) and the shoe leather went dull within a day and I given to your outlet for replacement but they the Shop incharge Mr. Azeem Shaikh told me that we will set right the shoe and give me back within 4 or 5 working days but I have not got the call from the Azeem for last one month, later yesterday I called him asking what happen to shoes but he told me that he will check and let me know the status. He called me yesterday night (11th Sep 2008) to collect the shoe. Today (12th Sep 2008) afternoon I gone to the shop to collect but the shoe but still the leather is dull no improvement. Mr.Azeem shaikh requested me to write a mail to woodland worldwide so that they will send a mail to him so that Azeem shaikh will be in a position to give replacement.

The Mail ID and Number Which has been provided by Woodland Authority is Not working.

Details:

Woodland Cash Memo Number: 075
Date of Purchase: 03rd August 2008.
Color of the Shoe: Khaki
Size of the Shoe: 43.
Prize of the Shoe: 1680.
Article No: GC 0563108
Shop Tin No: [protected] dated 1st April 2006.

Address of the Shop:
M/s AERO CLUB
C.S. No.141, 1/142, 71 & 109,
Phoneix Mall,
Senapathi Bapat Marg,
Lower Parel, Mumbai-400013.

Quick response to this mail will be highly appreciable.

Thank you in advance.

Regards,
Kiran

I had purchased Woodland Shoe of size 10 from Mumbai Shoes, U.B Road, Berhampur, Ganjam, Orissa[protected] on 03/11/2007 by paying Rs. 2395/- with 10% discount. But within 3 months the sole started removing and repaired by the shopkeeper. Once again after another 3 months the other sole started coming out and at last the sole started breaking by a deep crack.

When i visited to the shopkeeper, he refused me to exchange with the company and told me that it can only be repaired and can't be returned to the company. During purshase of the shoe One Yr Waranty had been given and assured me if any defects come then it can be returned to the company, but it's meaning less. So I'm planning to go for counsumer court as being harassed by the shoe vendor as well as bad product of the company.

Trupti Ranjan Lenka
Berhampur

I have purchased a pair of shoes from Woodland Store, AERO CLUB Woodland Store #17, New BEL Road, Bangalore on 3rd Aug. 2008 vide their bill No.4242 for Rs.2, 195.00. The model No. of the item is G 4085 Camel 43, Gray, size 44. on 10th while removing the shoe from my right leg, the stiching on the upper broke and came loose. I returned the item to the supplier for replacement and he refused to do so stating that once sold items can only be repaired even if it fails withing few days due to manufacturing defects.

Narayana H.M
Bangalore

I have purchased a pair of shoes from Woodland sector 17 chandigarh

and have pasting problem after 5 month of purchase. they have repaired it once from some local vendor

The dealer is not replacing it rather reparing it again and again


Slip no: 311

Submit date:; 2/08

Date of delivery: 20/8/08

I had purchased a pair of shoes worth 1495/- just after two days use the leather started pilling off so I returned to the Panjim showroom with the shoes but unfortunately there was no curtacy also to attend to my problem & just said will see what company has to say & Plus the sales boy is saying our company gives only three months warranty this is something very fake. I must say ordinary shoes lasts better then the woodland shoes they have only the name but quality has vanished.

To whome it may Concern:

I am Prasad Kamath and I felt the need to write this complaint because of the following reasons:
I have bought a Woodland footwear from one of your factory Outlets on 30th June 2008 with its address as stated below.
Aero Club,
Woodland Store,
Shop No-4 G-4, Ground Floor,
Thakur Shopping Mall,
Bhayender-(E)
Mumbai.
Tel:[protected]

It was just within a week that I had problems with the stiching of the footware.It took a week for the owner to fix this problem.Again a month later I had the same problems with the stiches of the footware.Even this time, it took the owner a week to fix this problem.Today again I have problem with the sole which is about to depart from its position.

I strongly believe that replacing my faulty pairs of footware would have been a permanent solution for the problem but the Owner of the outlet projected a very much reckless behaviour which was not expected from a reputed brand like WOODLAND
I have preserved the cash receipt, which I feel is concrete proof of my authenticity


My details (if required):Prasad Kamath

Address: 'Siddhakrupa'
Azad Nagar,
Near Vegetable Market,
Balasawant Lane,
Vasai (w).Pin:401201
Mob:[protected]

Details of footware(if required)
Article No: RIGD 0337107 ASSR
Price(Incld.VAT): 1645
VAT Amnt: 182.78
Date of Purchase: 30/6/2008



I look forward to receiving acknowledgement of this email in writing with an estimated timescale of when you will be able to provide a full response to the points raised

i have woodland shoes which were very very comfortable good looking and sandy in color i have wore it more than 25 times shoes r ok but sole of one shoe has been separated i cant wear them local shopkeeper cant repair it i bought them in 2000 rupees i dont have any cash memo but shoes with me kindly do some thing mahavir singh sub divisional magistrate sagwara dungarpur rajasthan mobile no is [protected] thanks

this is to bring to your notice that i bought <Trecking shoes for Rs. 2250 approx..> < arcticle number G-40777 from <Connaught Place, inner circle> 6 months back. as mentioned the shoe has a warranty of 5 yrs. when such a thing is mentioned i believe the product must conform to its standards. but sadly the product has given a miserable performance till date. i got the sole replaced once as it got worn off, only a month after, i asked for the replacement but the shopkeeper dint listen. one could say that's a rarity. but yet again it came off. now this is something strange.
i believe that i have been cheated of my money because i was told that the product would give a outlasting performance. i m not sure whether getting the sole replaced again will suffice because already it has not. so i wish that either they return my money or either they replace my shoe with a better piece as this one might be defective

On 20.12.2007 I bought a pair of WOODLAND Shoe( model No. 40777) from a authorized Dealer of Woodland shoes, Shop Name: SPORTS IN STYLE, Adress: P161/1, V.I.P Road, Kolkata - 700054.VAT Number: [protected], Phone No. +[protected]. At the time of purchase the sales person of that shop did not tell about the shoe's 3 months gurrantee period, My shoe got damaged within 3 months from the date of purchase, only the sales person told me about it's 6 months warranty period. I took my shoe to that shop on 12th June 2008( Under waranty period) and they recieved the complaint & the shoes and they told that they will call after 10 Days, After 10 days they did not cal but I called Them they told me to call after another 10 days, then onwards I have repeatedly called them, each & every time they have told It has been dispatched to Delhi, we will get back to You soon, till date( 29th July, 2008) I haven't got my Shoes< I don't know whether it's Company's fault or the Shop's fault. Please do the needful & help me out, on 3rd of August I'm going to abroad I I need my shoes, Please...