I had purchased the wood land shoes frm allahabad, atlantis mall, after 1.5 yrs the sole begain to crack, and as I promised by the sales person of the company outlet, i went there and purchased the shoes and they again told me sir u are already wearing an woodland u know we give garuntee on switching and sole, since my shoe sole was cracking i asked them to do the needful, they gave me the slip and happily said sir, when the shoes is repaired they will let me know , how ever it will take about 2 weeks, and i waited for one month and haven,t got any reply frm the store,
when i went to store the store persons stared to screem at me, sir, we had called u up and ur phone was swicthed off and sir, we never gave the comitment abput the sole you'll have to pay price for the sole , I agreed to this also but the again waiting after one month without any reply went to the outlet and they again started yelling, that shoe cannot be repaired and they called me and my phone was off.
Even the store manager was not trained enough to deal with the staff and to the customers, the staff were not in his control, sales staff were screeming like anything....
i don't know what type of customer service u provide and what of persons u have ..... totally frustrated and promised my self never to purchase the woodland shoes agaon in my life.... and also pray to the readers and member reading this to purchase the woodland shoes,
Abhishek Gupta
slip no. 517/ gc094105 BR-39
date: 6-12-09
phone : [protected]
its just a name woodland byt product quality is not good..i purchased a woodland footwear on 21 feb 11 n now its only one n half mounth gone and my right footwear of pair is damaged same model was purchased by my father and same case is happened with there woodland footwears also..shame on you woodland ..you are not judging product according to there price-tag ..