Woodland Complaints & Reviews

Yesterday, I stepped into the Woodland Store on New BEL Road, Bangalore since there was a Sale. I picked up a Ladies Tshirt under the category 'Flat 40% off' (Bill # 3372 dated 13/07/08 Article No.R1LSR 44 ASSR NA LADIES T SHIRT). The MRP for this product printed was Rs.595/- However, when this item was billed, I was asked to pay Rs.400/- When I told the cashier that it should be Rs.357/- (595 minus 40%), he told me that the cost was already reduced before printing the amount on the label and the original price of the item was Rs.668/- and he is charging 40% on this amount. This amount (Rs.668), he picked up from his computer system. When I argued with him that he should have displayed the factory price (original price of Rs.668) and also the Reduced amount of Rs.595/- and then put a banner saying the the flat 40% discount was on the Original price of Rs.668/-. This way the customers will be aware. In this case, there was neither any display on the label nor on the banner to this effect. The factory price, which the shop owner claimed was already reduced was nowhere printed saying that these items were already discounted before it landed into the store. Or, there should be a banner somewhere in the store saying the products have been discounted (mention the % of discount) before it is displayed on the shelf. The shopowner did not have any answer but said this is the Woodland practice. How can a company of your stature have such unethical practices? This is simply outright cheating. Since my daughter liked the tshirt very much, I did not want to disappoint her for a difference of Rs.162/- and ended up paying the amount. But I would like to get a justification from a competent authority of the Aero Club as to why they are taking the customer for a ride with false promises.

Let me ask you, if you were to go to a shop and buy an item with MRP Rs.500 with a discount of 20%, would you pay Rs.400/- or would you pay Rs.480/- if the shop owner says the original price was Rs.600 and 20% on 600 is 480 and, therefore, you are required to pay Rs.480/-. And you are totally unaware of the origal price the shopowner is referring to. Would you still pay Rs.480/-???? Isn't this amounting to cheating? This is the same case with your so claimed reputed store. They are taking the customers for a ride.

What are you going to do about this incident?

hi !
this is sanjeev sharma from faridabad,
wants to complaint against the woodland store, located at 12/1 mathura road badarpur faridabad haryana
contact no.[protected], 6454001
i purchase the model R1G 4092 ASSR o footwear,
at the Rs.1945 on 21/06/08
while my relative purchase the same model from other store before 4 days at Rs. 1770, and their is no problem in his pair of shoes, while in my shoes the colour of one shoes has been changed within three days while the colour of the another shoes changed...
due to trust on the brand name of woodland...i purchase the shoe with trust..
but after expenses as much more as compared to other i m not still satisfied...please consider the mail... i complaint to the store but they replied unsatisfied answer...now i want satisfaction so company can replace my shoes or i want refund otherwise i will take an action and sending a copy to consumer forum against the store...kindly reply the mail...thank you...

This is regarding the my recent purchase from woodland store at hazratganj lucknow.

I have put the sandal for repair on 09/05/08(35days back) at the store which was damage with in a year of purchase and as per the TAT we know from the store it self is about 15 days, till date i.e. 14/06/08 we have not got any resolution of the problem neither we got back our sandal, and when ever we send some body or call to store we also got the answer in negative or they just ready with some new excuses,

Repair Slip no # 12
Date to submitting # 09/05/08
Date of Delivery # 09/06/08

Can you please help me in getting out from this stress of regularly sending or calling of the store for resolution of my complaint.

thk & rgds,

S.Ranhman
[protected]

i had bought WOODLAND SHOE SA[protected] from WOODLAND STORE, Vikash Marg, New Delhi.
I would like to inform you that sole of my shoes get turned within one month.when i went to showroom and asked for replacement on date 04 june 2008 they told me that it is not replaceable and has to be sent to workshop for repairing.
If someone is paying money for goods it should be worth enough now for me woodland is worst company which can not be trusted any more.

hello

i bought a white colour high heels sandals from the woodland store in Dev Arch Mall in Ahmedabad city, there was some minor defect in the sandal, so i went to the store, but the salesman tried so hard to remove the stain that the white leather skin came out, now it has no charm,

if i spend on woodland shoes, i expect some good quality in return, becus i m the regular customer of woodland n this is the first time i had to go to the store with a complain, till date since 6 yrs i m using woodland shoes i had never ever had a complain, my brother n i we both use the woodland shoes n we both enjoy wearing it...

so its a request that u take the matter into consideration n do the needful.

i want that the matter shud be taken in to consideration fast, since one month i m visiting the store with a request but i think i m getting a deaf hear to my complaint.

thanks
regards
neelam

I had filed a complaint last week regarding a pair of shoes which I had bought a week back and it started giving problems. The Lace Loop started to come off after wearing the shoes just for 5 mins. I had got it repaired from the store where I bought it from twice and again today it gave me the same problem again. I am tired of this now and now I am cursing my self for going for a third rate company like woodland to buy a pair of shoes. This is the first time I am trying woodland leaving other very good branded companies who are prompt with their product and have excellent customer service. Woodland has been a worse experience, both quality as well as for service. Just in two weeks the product is damaged and no one is able to correct it.I have decided to get it repaired from a road side cobbler and i think thats how the quality of a woodland shoe should be treated..LOCAL and CHEAP

I purchased the woodlands shoe bearing the[protected] on the the tongue of the shoe from the fresh arrival stock at Kolkata woodland showroom at Esplande opp New Market (Aero Club) on 16th Feb 08 paying Rs 2765 for the same and paid by my HDFC debit card (ref no.291033). Today that is 10th April almost all the rivets of lace holder in the shoes ar coming out and so is the lace holder and all the lace holder which are coming out of the shoe rivetting end are brokien and cannot even be fixed.

I need a solution for the same as its virtually impossible to wear a shoe without the laces.

I have purchased a pair of shoes from Woodland Shoes franchaisee M/s. Prime Sports, Cochin on 3rd April 2008 vide their bill No.44 for Rs.2, 495.00. The model No. of the item is GC 0033A Black, size 44. Yesterday (8th) while removing the shoe from my left leg, the stiching on the upper broke and came loose. I returned the item to the supplier for replacement and he refused to do so stating that once sold items can only be repaired even if...

I had purchased a woodland shoe with model no RIG 4041 dated 4/02/08 with no 4347 at
AERO club
Woodland stores
Shop no GF 148
Jumbo Saver
Gopalan Mall, Mysore road
Bangalore
After usage of the shoe the sole started getting crack from the bottom side with one month for the right shoe and after few days the left shoe sole also statred getting crack.
when been to the woodland Aero club they insisted that i have to hand over the shoe for replacement for 15 to 20 days as it has to go delhi for the sole replacement.
I request rather to replace the sole, kindly replace the shoe.
Regards

Mahesh Kumar
[protected]

I have purchased my shoes(Article no 0333106, Bill no 0023) from AEROCLUB, Woodland store, Shop no-1, Shoppers plaza, C.G.Road, Ahmadabad at the date of 17/3/08 but it has got damaged within 2 days and when, i reached to the retailer he told me to paste the shoes, But when some one is buying a shoes for rs 2400/- how one can accept this kind of repair to the new shoes, it must be replaced. Then he told me to send it to company and to wait for 15 days and if they will not replace it after said time i will go to court

The unusual wear and tear found in the shoe. but the company shoeroom manager at janakpuri district center janak palace rejected to receive the complaint. Mere six months of purchase shown the defect which is intolerable...
please do some thing -
the company should rectify the probleb

Ishendu Agrawal
C4G/24A Janakpuri
New Delhi - 110058
India (91)
91 [protected] (Mobile)

i bought a wood land shoes priced Rs.3295 for my fiance yesterday (13/03/2008) from Woodlands original showroom in Trivandrum Kerala and today (14/03/2008) the stitching on the sides came off.
i went back to the store and asked what they could do for the damage and i got a very cold and rude behaviour from them.They even accused us to have done the damge and that we made unnecessary problems.
Its very sad and painful to know that even after paying so much for a branded shoes we are being treated like this for such poor quality products.
I request the concerned people to take the necessary action and give us justice
thanking you

To

Woodland

New delhi





Store at :- jiwand singh & sons

E-11, South Ext.:- II

PH. NO:[protected], 64595622





Sir



I am purchasing one jacket in your outlet bill no:- 22922, date:- 2/12/2007.

Article no:- j-2016d, clour black, size :- xl, Rs. 6955/-



After fifteen days jacket stitch is cut, hall in inner pocket, jacket inner side thread in out,

I go back your outlet frist of first sale man not agree any fault in jacket but your one sales person Mr. Sushil Sharma phone no:- ph. No:[protected], assure sir please deposited after season because jacket repairing timing normal fifteen days.,



Second time go back 21.2.2008 jacket deposited in your outlet and repair slip no:- 1464, date:- 21/2/2008, date of delivery 5/3/2008.



Thir time phone your outlet sales man speak sir your jacket is ready. Pl. come and received jacket. I am go your outlet but jacket condition as on date: - 21.2.2008. I am speak jacket not ready condition not good, no any repair in jacket only stitch arms & back side in jacket.



Your sales man speaks sorry sir please comes on 15/3/2008 and received new jacket.





But my question why purchasing branding name if service not good, product not good.?

Woodland product quality is not poor but this item quality is poor.





I am wafting for your judgment.





MANOJ KUMAR

15, BEGUMPUR VILLAGE

MALVIYA NAGAR

NEW DELHI

[protected]

[protected]



--
Best Regards,

FOR THE VINTAGE
MANOJ KUMAR
M-[protected]


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The Vintage to rnf, sales, care
show details Mar 11

remember mail no:- 2
Till date no reply ecept one phone call. Please tell us my complaint status

- Show quoted text -


On 3/5/08, The Vintage <voltas.[protected]@gmail.com> wrote:
To

Woodland

New delhi





Store at :- jiwand singh & sons

E-11, South Ext.:- II

PH. NO:[protected], 64595622





Sir



I am purchasing one jacket in your outlet bill no:- 22922, date:- 2/12/2007.

Article no:- j-2016d, clour black, size :- xl, Rs. 6955/-



After fifteen days jacket stitch is cut, hall in inner pocket, jacket inner side thread in out,

I go back your outlet frist of first sale man not agree any fault in jacket but your one sales person Mr. Sushil Sharma phone no:- ph. No:[protected], assure sir please deposited after season because jacket repairing timing normal fifteen days.,



Second time go back 21.2.2008 jacket deposited in your outlet and repair slip no:- 1464, date:- 21/2/2008, date of delivery 5/3/2008.



Thir time phone your outlet sales man speak sir your jacket is ready. Pl. come and received jacket. I am go your outlet but jacket condition as on date: - 21.2.2008. I am speak jacket not ready condition not good, no any repair in jacket only stitch arms & back side in jacket.



Your sales man speaks sorry sir please comes on 15/3/2008 and received new jacket.





But my question why purchasing branding name if service not good, product not good.?

Woodland product quality is not poor but this item quality is poor.





I am wafting for your judgment.





MANOJ KUMAR

15, BEGUMPUR VILLAGE

MALVIYA NAGAR

NEW DELHI

[protected]

[protected]



--
Best Regards,

FOR THE VINTAGE
MANOJ KUMAR
M-[protected]



--
Best Regards,

FOR THE VINTAGE
MANOJ KUMAR
M-[protected]


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show details Mar 16 (2 days ago)

Dear Sir
I Dr. Vabihav Jaiswal had purchased a jacket from the above store on the[protected]. The payment was done using my OBC Debit Card NO- [protected] an amt of Rs3595.
Sir the card had been double swaped by the store owner employee and in the first swap the transaction was not done hence the employee again swaped the card on another machine and the transaction was accepted hence a purchase slip had been received by me of the above amount. I asked the employee whether the first transaction has been done or not as the card had been swaped and the transaction had failed due to some errors, but i was told No by the employee and after receiving my bank statement the amount of Rs3595 had been debited from my account twice of which i only received a transaction slip once.
I had been to the store repeatedly after the bank employee had told me that it's the mistake of the owner and not the bank and the amount has already been transfered in the shop owners account. The owner is not ready to credit the payment and is not taking keen interest in the matter.
Sir i would be highly obliged if you take keen interest in the matter. I am anxiously waiting for your reply.

REGARDS
Dr. VAIBHAV JAISWAL
TEL NO- [protected]

Hi Dear,
I am Tauheed Ishrat, working as research scientist in Emory University, Atlanta, USA, basically I am from India. I have been a regular user of Woodland shoes since 2000 and a very much satisfied customer with its quality. I know that woodland is popular brand and have a good market in India and also known as its quality as a life long warranty. I have already used many shoe of this brand and have no complain before this.

I am writing this letter to complain about my shoes, which I purchased last two months ago, a Woodland camel color shoes (Article number: 6C0287106 size 42) from south X show room New Delhi, India. I noticed that the sole had loosing pasting from upper. This really shows the poor quality of the Woodland shoes, which is reputed for the highest quality that they claim to maintain. I have lots of complain about this article, like loosing pasting and finishing. when I brought this shoe I have not used last one monthago when I came to USA I start to use that, from the beginning I have complain with. This is the new style article of this brand. I leaved India one month ago to join a position I never used this shoe, after coming here I started to use. Within a month I got the complained from this article.
But this time, I am not satisfied with this shoe and sending the purchasing slip as a proof for your kind consideration. I can also send to picture of my shoe. Now I am here in states, and will back to India after 2 year. So let me, what should I have to do?

Please look into this matter, it’s a question of your fame and prestige as woodland as comes in top ranking of stuff quality and durable life.

Thanking you.
Regards!
Tauheed Ishrat

I purchased this pair of shoes(ProductID: 2707) from CrossRiver Mall, CBD Ground, Shahdara. Within Few days, color of one shoe becomes dull than the other. When i went to them, they told me to purchase, Shoe Polish and brush which i did. Now the lining on the top fo the shoes are tearing off from the top. When i reported this issue to them and they told me that there is no warranty of such things and We cannot do anything as far as quality is concerned.

Dear Sir,



My name is “ANILKUMAR PATIL” working with “WELSPUN GROUP” as “MANAGER –PROJECT”.



I had purchased woodland shoes no: 52777 (khaki), from woodland store M/S: vikas enterprise, Gandhidham on 30/9/07.



But, within a week I found that the stitching of one shoe is getting off…and shoe is not in...

Dear Sirs,

On December 1,2007, I bought a pair of brown size 9 shoes ,from Woodland Show room in Hazratganj market ,Lucknow,226001,India. Used for few hours. The sole has started to seperate already.Size deliberataly chosen one over. On December 9,Iwent to the show room to ask them to change the pair as it was manufacturing defect.The Manager refused to exchange asking me to leave the pair .The pair had cost me Rs.2195 .Now if this is not cheating a trusting customer then what is? COULD you tell the Company to take back this defective pair and refund my money today? They are open for business today. Tomorrow I shall lodge a case in Consumer Court and seek compensation for damages also.

My adress Asstt. General Manager, (HR),State Bank of India,Local Head Office, Lucknow.T el [protected],mo:[protected].

From,

Mr. Vikrant V. Jadhav.
28/361 PCNTDA.
3/B, Bhagyshri Soc.
Pune :411044.
PH: [protected].
Date : 13.12.2007.


To,
The Manager.
Warranty Dept.
Woodland Store.

Sub : New Purchased Shoe Sole Crack.

Respected Sir,

I purhased woodland shoe no. R1G 3023 Size-7 on 29.06.2007 from woodland Show room AERO –CLUB PIMPRI PUNE and paid Rs.1142,cash memo no.001990 dated 29.06.2007 .

Sole of both shoes are cracked and cracks are getting increasing day by day. Small Cracks are observed after Purcasing around 30 Days. This my Second Shoe I am facing same problem of Sole Crack with both Shoe.

I request you Pl. take necesscery action for replacement of Shoe. I hope you will satisfy me.
Thanking you,

Yours Faithfully,

Vikrant Jadhav.

dear sir,

i purchased shoe at aeroclub woodland store,mysore on[protected].
on the shoe mark as return "woods" and article no 186207pd. bill no 2143 amount 1895=00

Kindly confirm this shoe is your product.

regards

K L Srinivas
+91 [protected]