Woodland Complaints & Reviews

Even my experience with woodland footwear has been very poor . The stitching on the sides came off within 20 days o[censored]se. When I went to the shopkeeper with the complaint, he was extremely rude. His opinion was, since the sides are stuck they can come off. So the moral of the story is no point paying exorbitantly for this brand, as its not worth the money

I have purchased a pair of shoes for my wife from Woodland Shoes franchaisee M/s. Jiwand Singh & Sons, Woodland Store (E-11, N.D.S.E. Part-II Ph.[protected], New Delhi-110049 on 3rd January[protected] Hrs) vide their Cash Memo#11135 for Rs.1, 795.00 (30% Discount). The model No. of the item is 1A161 Off White, size 39. On 4th January (0700 Hrs) while wearing the shoe one of the support elactic snapped-off ( Left Shoe) while my wife was...

i had purchased woodland shoes article no G23777 for Rs.2495. when i came back home i found that the shoe box had price listed as Rs2050.
when i tried finding the correct price on the net i found it on a site:
www.shopatsimba.com/product_info.php?products_id=1972&osCsid=ac9190d679b86b8...⇄

where its price was listed as Rs.1996.
now what's the real price of the stuff, am i cheated by the shopkeeper ????

ather went Dull within a day

I purchased Woodland shoe from your outlets in Lower Parel Mumbai (Phoneix Mills) and the shoe leather went dull within a day and I given to your outlet for replacement but they the Shop incharge Mr. Azeem Shaikh told me that we will set right the shoe and give me back within 4 or 5 working...

I bought a pair of Woodland shoes on 12/07/08 of MRP 3900. The sole of my shoes got cracked last week after 4 months of purchase. When I went to the Woodland Shop at Shipra mall, Indirapuram from where I bought it, he asked for the physical Invoice/bill which I didn't had. However even after giving the detail of the Invoice no. and date, he started insisting on the credit card statement. I assured him that I'll send it by E-Mail but he was not ready to take the shoes back. I'm harassed as I've already visited once and wasted my time and money and not sure how many visits I've to make to get these bad quality shoes replaced.

Reading the other complaints submitted by not so fortunate customers, i too had purchased an expensive pair hardly a year ago which breathed its last yesterday, the stiching on the sides of the sole gave off and the stiching and pasting of the sole as well.i had been a regular buyer of this brand, and had used two other models before which was very tough, rugged, beautiful and comfortable as well.i just want to know where to put our grievances and complaints or proper address of customer support wing so that my shoe can be repaired and gets a second life.

I bought a formal pair of woodland shoes in around the month of march/april from WOODLAND-COLABA. I must have worn the shoes just 5-6 times as they used to hurt horribly giving me bad shoe bites. Dont know why i paid rs.1500(discounted rate) for getting shoe bites. Anyway now I have realised that after wearing the shoes just 5-6 times the leather is wearing out entirely at the crease which forms due to walking.
I donot have a receipt so the shop owner says he cant do anything about it...
I am helpless...
A waste of money!

I had purchased a pair of shoes (Artcile No.G 4041 Camel Colour)from M/s.Earthline Apparels Pvt Ltd, Woodland Store at Borivali (West), Mumbai vide bill no.7948 dt.11th February, 2007 for Rs.1, 895/-. On 20th October, 2008 I had given it for repair (for resoling as it got damage) to the abovementioned store at Borivali (West) (Repair Slip No.73) & charges for the same is Rs.450/-. I had paid advance of Rs.200/-. The person told me that minimum period will take atleast 15 to 20 days but till date I have not received a pair of shoes. 3 times I went to the above mentioned stores but the concerned persons gives similar replies like your shoes sent to Factory at Delhi or the particular sole is not available but whenever we will receive will phone you up. On 8th Dec, 2008, I have got phone from him & told me that at the factory shoe sole is not available & therefore it will take another 15 or 20 days. Will you please let me know about why such delay is taking place for just resoling of 1 pair of shoes.

Thanks & Regards,
Paresh H Kapadia

I have purchased one pair of shoes of above said article no. on 06.07.08 from Aero club, woodland store, shop no. 4 & 5, Ground Flr, MMX Mall, Mohan Nagar, Sahibabad, Ghaziabad. I have start using this pair only one month back. But within one month the shoes lost its quality. Upper part of the shoes is coming out of the sole. Leather is tearing in to buds.

I have been using woodland shoes from by childhood. But, this is...

Hi,

This is my second complaint for a other pair of shoes purchased in Jan 2008 Under "New Arrivals". (worth Rs 2000/-) Just wore it for about a month till now.
The sole of the shoe has got damaged. Gave it to Borivali Woodland, they send to Delhi Office, they are asking for Rs 450/- to fix the sole.

Can I meet anyone from Woodland Quality department. I an totally frustrated and dissatisfied at the quality of woodland products. Within a year I have spend Rs 4, 500/- and the quality received is pathetic.

Please let me know apart from Customer care No where I can a launch a strong complaint for the quality of your goods.

Hopeful of cooperation from your side.

Ojas Nalinkumar Dharia

respected sir,
I brought shoes from SANJU FOOTWEARS RAMPUR BUSHAHR, Distt. SHIMLA HIMACHAL PRADESH CST NO. SIM-8165 Since last 4 month ago. the cost of shoes is 1916 RS.but the shoes are tore in only three month. I said to seller about this problem he said to me that give me your shoes for repairing.
I given the shoes to seller. but the seller is not given to the woodland footwear company and repaired by self which is very roughly looking.I told to seller for changing the shoes but he refuses it. So please taken a necessary action.

Dated -07.12.08
your's faithfuly
Basant Lal Kohli

I purchased one pair of Gents Shoes article no. SM 916 Colour brown Size 40 Cosing Rs.4995/- from your Sector 17 Chandigarh Showroom about six months back and have not used the same ever due to its long shape. I request you to please instruct your Chandigarh showroom to exchange it.

Thanks.

Regards,
C.M.Malhotra
[protected]

I purchased this woodland shoes from the chandigarh woodland showroom sector 17 six months back . The upper part of the leather has been torn along the stiching. I am using the woodland shoes for the last 15 years and this is the first time i am facing this type of problem from WOODLAND. The person who wear the woodland shoes only because of its quaility. I am realy disappointed with the quality i have got.You are request you to pl look into the complaint and do the needful.

Hi,

This is Nisha Rai.I am regular shopper for WOODLAND BRANDS ..Recently less than a year i bought women Slip on shoes from woodland India Showroom. one of the pair har badly worn out sole.i sumbitted extra Soles to the shop for repair now they have lost the sole and says cannot repair these shoes..

Kindly suggest me what action i should take from your end or else i will knock the doors of CONSUMER FORUM.

looking for prompt reply,

NISHA RAI

sir
i hv purchase a sandle costing almost for rs 2500 for my father from thane mumbai showroom as i am basically from Goa.

sandle where purchase last 1& half year past, And were not often used .

we gone for woodland brand bsc we were beliving woodland can give us long life . but it ...

sir
if we purchase even ordinary sandles for 500 buks, it will give us good life, but now we belive not woodland

if woodland company care customer then pls check whther it can be replace for new one & from goa or from mumabi

for shoes costing 2500 we can bear to go mumbai to replacement if approved

by looking to the sandle u'll come to know in which condition sandle are .

but if co want to fool public then soory for brand

my cell no [protected]

I am using the Woodland footwear since past few years. So far I have experienced a very good product quality, reliability and durability. But at this time I am getting a bad experience from a Woodland product.
I have purchased recently from one of the showrooms in calicut, kerala dated 19/01/08. Its bottom got damaged just after months, but as per the information I got from the showroom, the company's warranty exists for 6 months. By the way they give the warranty for 6 months it should not mean that a Woodland product's life is only for 6 months. What about a customer - should he suffer a total loss after just 6 months for that he is preferring Woodland product or giving his priority to the Woodland brand when he comes to think about footwear ? Please suggest.
Please do the needful to make a clean service or replacement by the company.

Thanks and Regards.

On 02/05/2008 I purchased a shoe from "Aero Club, Woodland Store, E-10/3, Inner circle, Connaught Place, New Delhi. vide Bill No.- 1054 (TIN No.-[protected]). Model no.- GC 0112105, Colour KHAKI. Within a week of purchase the sole started coming off, the outlet repaired it. It started coming off again in afew days, so it was sent for repair to the factory ( H No.-1501, dt.20/05/2008). Got the shoe back in about 10 days. After some time the metal Islets started coming off, three or more repairs at the outlet followed, but only for a day or two at the most before I had to return for re- repair. This time they sent it back to factory again ( H No.- 3355, dt.21/07/2008). I got the shoe back in 21 days. Now this is 13/10/2008, and I again had to let my shoes go to the factory with dislodged islet (Repair slip no.-237/CP2). THIS IS TOO MUCH FOR ME. I come to you since I failed to get a replacement from the shop. I had to go back for repairs almost 7-8 times in 5 months of which 1.5 mths it was in the Factory. Please Help.Thank You in anticipation.

Complaint on woodlands shoe.


Dear sir



Subject: Refund for Purchase of a Shoe at your store.CCF.NO ; 34


I have purchased woodland shoe from following address,



M/S AERO CLUB

R.S.Puram,

Coimbatore,

Dear Sir,

I would like to bring to your kind notice that I have purchased a Woodland

shoe for Rs. 2395/= (Rupees Two thousand Three hundred and ninty five only) on 17th March 2008, After i purchased the shoe and starting using it.June 20th i was found shole was cut at bottom of both side and Stiching problems. I did approach your Sales outlet and asked for a refund full amount or replacement of the new shoe. your sales person has taken the shoes for customer coplaints and he promised to replace the new shoe with in a 15 Days.But to my surprise what ever was he promised to me did not happen. I may not be able to compromise on anything less than a refund of the full purchase amount or equal amount of new shoe.
I request you to resolve this issue within a week of receiving this letter

by refunding the amount of Rs.2395 or equal amount of new shoe.

Please note that if I do not get my refund of Rs.2395 /- or equal amount of new shoe, I will be forced

to approach you legally through consumer court.


Same letter has been copyed to woodlandworldwide.com mail id is as follow.

http://www.woodlandworldwide.com/feedback.htm



Thanking you in advance,



FROM,

K.Vijaya kumar,
Kullanoor (Village),
Pochampalli (po & Tk),
Krishnagiri (Dt),
Tamil Nadu (St), 635 206.

Ph No: [protected]

I Royston Araujo, am currently am doing my MBA. I am forced to write this mail to bring to your kind attention the deplorable customer service that I experienced at one of your Woodland Stores located at Spencers Plaza, Chennai.

Well what I am learning in the textbooks that well known brands like Woodland are known for their customer pampering skills, was proved totally wrong in this instance.

On 3rd September, I had gone to the Woodland Store Located in Spencers Plaza at around 8.45 pm. First of all the Air conditioning unit were already switched off and it was so hot in the store that I could see the customers sweating trying to choose their choice of shoes. What was even more deplorable was the attitude of the salesperson.

I had liked one pair and asked the salesperson to show me my correct size of that pair. After checking the salesperson told me that they did not have the size of the pair I wanted. Since I had really liked that pair I asked the salesperson to call up the Woodland stores at Cathedral road and inquire if they had the particular size. After refusing to do so on the first instant, the salesperson on my persistence agreed to call up the Woodland Stores at Cathedral Road, Chennai and inquire. The salesperson after speaking on the telephone told me very coldly that the other woodland stores also did not have that size and added that the company had stopped making that particular model of the shoe. Annoyed I walked out of the store.

Since the Woodland Store on Cathedral Road was on my way home, I decided to just go and inquire about that model. What I really appreciate is that the ambience and the store personnel at this outlet were excellent. I inquired about that particular model of shoe and if thy had my size. The store personnel immediately came with my size of the model i wanted and I was a happy customer. On asking the manager of the store If he had got a call from the Woodland Store in Spencers store inquiring about the size of the model i wanted, he replied saying he had not got any such call.

Now my humble question to you Sir, is Who did the salesperson from the Woodland stores at Spencers Plaza actually call up? Why did he wrongly inform me that the Woodland Store on Cathedral road did not have that model?

I have always been a customer of Woodland Shoes for the past many years, but this incident has made me loose my confidence in your brand. I have also spoken to my friends about this incident. We all feel that such incidents should be avoided at any cost.


Royston Araujo

I purchased Woodland shoe from your outlets in Lower Parel Mumbai (Phoneix Mills) and the shoe leather went dull within a day and I given to your outlet for replacement but they the Shop incharge Mr. Azeem Shaikh told me that we will set right the shoe and give me back within 4 or 5 working days but I have not got the call from the Azeem for last one month, later yesterday I called him asking what happen to shoes but he told me that he will check and let me know the status. He called me yesterday night (11th Sep 2008) to collect the shoe. Today (12th Sep 2008) afternoon I gone to the shop to collect but the shoe but still the leather is dull no improvement. Mr.Azeem shaikh requested me to write a mail to woodland worldwide so that they will send a mail to him so that Azeem shaikh will be in a position to give replacement.

The Mail ID and Number Which has been provided by Woodland Authority is Not working.

Details:

Woodland Cash Memo Number: 075
Date of Purchase: 03rd August 2008.
Color of the Shoe: Khaki
Size of the Shoe: 43.
Prize of the Shoe: 1680.
Article No: GC 0563108
Shop Tin No: [protected] dated 1st April 2006.

Address of the Shop:
M/s AERO CLUB
C.S. No.141, 1/142, 71 & 109,
Phoneix Mall,
Senapathi Bapat Marg,
Lower Parel, Mumbai-400013.

Quick response to this mail will be highly appreciable.

Thank you in advance.

Regards,
Kiran