Dear sir/madam,
The amount was debited two times for these two invoices pls look into the matter and refund my amount that was debited through some error. The reference number for these deductions are as below.
1st reference no - (An amount of rs. 22775.1 has been debited from your a/c xxxxxx9589 for an online transaction done at iepf/esi/bescom/lic-bd (Billdesk) using corpnet banking, ref no:[protected])
Second reference no - (An amount of rs. 22775.1 has been debited from your a/c xxxxxx9589 for an online transaction done at iepf/esi/bescom/lic-bd (Billdesk) using corpnet banking, ref no:[protected])
The invoice numbers are :-
1. 55987629
2. 55988705
The reply from lic of india as follows:-
Dear sir/madam,
Please note that amount is received only once by cbk1.
If amount is debited twice from your account, kindly contact your banker for refund.
Summary details : summary id: 55987629, merchant id: a3375613u
Summary id
55987629
Summary date
07/09/2017 03:12:17
Summary status
Paid
Summary amount
1, 763.10
Summary cash amount
1, 763.10
Summary cheque amount
0.00
Summary paid date
08/09/2017
Summary paid receipt no
6990764
Summary (Total trans)
1
Summary (Total policies)
1
Online payment details for summary : 55987629
Status
6990764
08/09/2017
Crp
09/09/2017
0300
Details of buffers received for the invoice 55987629
A3375613u
55987629
07/09/2017
Cbk
Cbk1
0
06990764
S
08/09/2017
Summary details : summary id: 55988705, merchant id: a3375613u
Summary id
55988705
Summary date
07/09/2017 04:01:45
Summary status
Paid
Summary amount
21, 012.00
Summary cash amount
21, 012.00
Summary cheque amount
0.00
Summary paid date
08/09/2017
Summary paid receipt no
6990764
Summary (Total trans)
8
Summary (Total policies)
8
Online payment details for summary : 55988705
Pg id
Pg date
Bank id
Settlement on
Status
6990764
08/09/2017
Crp
09/09/2017
0300
Details of buffers received for the invoice 55988705
Merchant id
Summary id
Summary date
Type
Collecting bo
Collection status
Receipt id
Buffer action
Buffer received on
A3375613u
55988705
07/09/2017
Cbk
Cbk1
0
06990764
S
08/09/2017
Regards,
Shubhada,
Ao,
Cbk1 team,
Pcmc cell.
I have informed this matter in your branch zira (Ifsc code - corp1775) also around fifteen days ago. Pls look into the matter.
Corporation Bank customer support has been notified about the posted complaint.