Country Holidays Inn & Suites Customer Care
Country Holidays Inn & Suites
Customer satisfaction rating: 69%
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171
COMPLAINTS

Country Holidays Inn & Suites Customer Care

Country Holidays Inn & Suites

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Address
OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
69%
Complaints
171
Pending
0
Resolved
115
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
MonClosed
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 06:00 pm
Sun10:00 am - 06:00 pm

Country Holidays Inn & Suites related photos (19)

Country Holidays Inn & Suites Complaints & Reviews

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Country Holidays Inn & Suites — country holidays inn & suites - fraud, illicit and unlawful practices, refusing refund and forcing membership against our will

 miliamit on Feb 22, 2019
Membership id : chisnd774790
दिनाक 19/01/2019 को मुझे (अमित गुप्ता) और मेरी पत्नी (मिली गुप्ता) को इस कंपनी के एजेंट ने garden galleria mall, sector -38 मै वाउचर कलेक्शन के बहाने बुलाया व अपनी कंपनी के बारे मैं झूठी बातें बता कर मेरी मेहनत की कमाई ठग ली। rizwan (सेल्स एक्सिकिटिव)ने...
Complaint comments  Read comments Complaint category Travel & Vacations

Chis — country holidays inn, & suites, fraud illicit and unlawful practices refusing refund and forcing membership against our will [Resolved]

 VikDebanath on Feb 22, 2019
Membership id: chisdl776386

My worst experience with a country holiday inn & suites (Chis), don’t confuse it with country inn.

The sweetness and gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement forcefully to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it later. They promise you that you can anytime cancel this membership.
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — false commitment on membership

 Ankur0704 on Feb 20, 2019
This is my worst and horrible experience with a country holiday inn & suites/chis (Don’t confuse it with country inn). The sweetness and the kind gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it later.
Following is the description of the incident that i have gone through with “country holidays inn...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraud, illicit and unlawful practices, refusing refund and forcing membership against our will

 miliamit on Feb 17, 2019
Membership id : chisnd774790
दिनाक 19/01/2019 को मुझे (अमित गुप्ता) और मेरी पत्नी (मिली गुप्ता) को इस कंपनी के एजेंट ने garden galleria mall, sector -38 मै वाउचर कलेक्शन के बहाने बुलाया व अपनी कंपनी के बारे मैं झूठी बातें बता कर मेरी मेहनत की कमाई ठग ली। rizwan (सेल्स एक्सिकिटिव)ने...
Complaint comments  Read comments Complaint category Other

Country Holidays Inn & Suites — fraudulent issues and not refunding my money. [Resolved]

 Bhavana Rani on Feb 15, 2019
• i got a 5 years’ membership no. Chisrg773707 of country holidays inn & suites pvt. Ltd., obs tower 3rd floor, a - block, a-37 sector 63, noida-201301 (Reg. Office - 2045/1, 2nd floor, street no.6, chuna mandi, paharganj, new delhi-55) (Annex-i) for availing 35 days stay with my family at 5 or 4 star hotels anywhere in india as lots of requests made and the following luring benefits and discounts offered by the company’s officials - mr. Rahul arora, mr. Anam mirza & mr. Prem. I have paid a total amount of rs. 82884/- (In partial payments of rs. 50000/- on 01.04.2018 and rs. 32884/- on 13.05.2018)...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — not happy being the member, need my refund [Resolved]

 Palarchanapal127 on Feb 14, 2019
I am posting my complaint again, as i am not getting any responses from the chis member, these are still not concern about my problem and there not all providing me any benefits of being there member. Adding to the same they only concern to remove this post from this page or mark it as resolved not about the relationship between the customer and service provider.
Kindly refund my amount asap. And i am not adding the whole story again, what happened and why i am asking for the amount, that i have already mentioned in my previous message....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Holidays Inn & Suites — country holidays inn & suites - chis - fraud [Resolved]

 bini.chaudhary on Feb 14, 2019
We took the membership plan on 2nd of feb 2019 with membership id-
Chissrk776215. Its with utmost dissatisfaction and frustration i am writing this. At the first place we were not at all interested in buying the plan but mr. Sharukh which was sales manager at chis dwarka forced us into buying this and promised 2 - 3 complimentary offers. Now i got to know a whole t&c to avail the benefits which at the time of selling were never mentioned. At the time of selling they assured that we dont hv to pay anything but now we got to know that there will be utility charges which are almost same as of...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — false promises & wrong details [Resolved]

 Anuradha Rawat on Feb 11, 2019
As two executives of countryard imperial inn & suites (C. I. I. S) told us about the plan or package which we buy on 20 january 2019 by credit card is totally different after paying the amount of package. They told us about the confirmation call but no body make confirmation call. And company claim our block amount without any confirmation class. They promised to pay the interest amount on the spot but after 3weeks no body is picking up their phones. From three past days we are trying to contact your customer care but no response. Why? Is this the way you cheat people. Now i want this package to...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — dsa noida and salary. [Resolved]

 ayushnba26 on Feb 11, 2019
This is to review a DSA of CHIS.
Goodwill hospitality that is in noida gardens galleria mall.
Ultimately stains the name of a company.
I was working there as a consultant and i was to be given a salary for approximately 37 days .
And what they gave me is a salary of 17 days .
Why ?
Coz it is a franchise
Customers are not satisfied
I have n number of customers and clients who -have messaged me regarding the bad experiences they face.
-Meaning they are not even providing services .
-But the sole reason that i post this...
Complaint comments  Read comments Complaint category Job & Career

Country Holidays Inn & Suites — denied to refund as my not happy with the service [Resolved]

 Palarchanapal127 on Feb 5, 2019
I am not happy with the services of chis, as i don’t like the complimentary services they offer to me, also i asked for refund before even using the complimentary as the sales person to whom i was in contact doesn’t respond to my call, was not helpful to convert my credit card payment into 24 months emi, american express gives 12 month emi provision and chis sale person said we will convert it into 24 months you don’t worry we will do that, on regular follow up asking again and agin to convert this into 24 month emi as my due date was near ultimately i have to convert it into 12 months emi....
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — big fraud [Resolved]

 [email protected] on Feb 4, 2019
Yes you all brothers.
You all absolutely right. I also received the same call from mr. Zaib and mr. Rahul sharma the boss of all fraud.
First of all it started with the pacific mall, subhash nagar, new delhi. I was standing at the billing counter of spar hypermarket of pacific mall, and a cute little girl came to and presented the survey form for the chis. Country holidays inn and suits. And the very next day i received the call from the next cute and beautiful girl neha. I was in talk for the same company chis and offered a holiday voucher of 2 nights and 3 days free of cost, plus...
Complaint comments  Read comments Complaint category Travel Agents

Country Holidays Inn & Suites — false promises and commitments. [Resolved]

 RichaGupta18 on Feb 4, 2019
I took this membership a few months ago after being convinced by mr. Raunit. Quite a few benefits and promises had been said by him. We paid a handsome amount of money to get the membership. This is the first time i planned my trip and thought of getting my hotels booked through chis. But to my astonishment, i was sold this membership saying that it is beneficial for the people who plan their vacations on urgent basis without any prior notice;
Secondly, who like to stay in luxury of a 4 star and above hotel.
Thirdly, the membership is for 2 adults and 2 kids or 3 adults.
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraud and false information [Resolved]

 Raj Webmaker on Feb 3, 2019
This is totally fraud and false company. Before agreement they not told me that for every trip they charge extra 8000 rs for 6 days aspect of membership charge. Also they don't have those property and travel destination they claim. On there site we have very less option and almost 70% place are very common. I want to cancel my membership and my money back.

I want to go consumer court, or any one can tell me option for this?...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraud by country holiday inn & suites-false statements [Resolved]

 Jyoti257 on Feb 1, 2019
After so many calls of chis (Country holidays inn & suites), we agreed to attend their session. The calling person insisted us to come for this session in the evening and committed that we will not be forced to buy any membership. We will just be shown some presentation which will take around 45 minutes. However, the truth is something else. When we reached there around 7 pm on 20th july 2018, they made us sit in closed room and they started playing with our minds. They kept luring us till 11 pm midnight and did not let us go. We, with two young kids, were so hungry & tired by that time and finally...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Holidays Inn & Suites — country holidays inn & suites country holidays inn & suites membership false commitments [Resolved]

 rksemwal on Jan 31, 2019
We took the membership plan on 29th december 2018 at noida with painful heart and mind i am feeling distress dissatisfied and frustrated with the services of company. We paid inr 17500 on the spot as membership fee. It was promised by chis executives that the member, spouse and children will be given every year free holiday voucher for 7 days holidays for stay in hotels yearly for 10 years, and member will be extended other discounted facilities. The company had said that we could avail a seven-day/six-nights holiday in any of its resorts and hotels in india and abroad however, when i wanted to...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — country holidays inn & suites membership false commitments [Resolved]

 amitKumaryadavv on Jan 29, 2019
We took the membership plan on 30th november 2018. It’s with utmost dissatisfaction and frustration i am writing this. At the first place we were not at all interested in buying the plan but miss bhumika and mr nadeem which was sales manager at chis noida forced us into buying this by saying first buy this trial package of 80 thousand. A whole lot of t&c are put before us on both voucher and membership nights which at the time of selling were never mentioned. At the timing of selling they assured us that we don't have to pay a single penny and about amc/asf said it is included in the membership...
Complaint comments  Read comments Complaint category Travel & Vacations

Chis — scam, fraud, unethical behavior and spoiled reputation of a unmarried girl [Resolved]

 pooja sikri on Jan 28, 2019
Hi Team,

After so many calls of CHIS (Country Holidays Inn & Suites), I agreed to attend their session. they said its strictly for married couples only, i told them i am not married still they said its okay.I visited them at hotel Taj city Gurgaon (on Jan 26th 2019) along with my male friend. I told sales women, Bhumika, i am not married and he is my friend and i was asked to tell you lie but i am telling you upfront that i am not married. Then she said please don't inform my manager that you are not married. I told him also i am bachelor, he said no worries you just need to do anything...
Complaint comments  Read comments [1]Complaint category Other

Country Holidays Inn & Suites — chis offer rejection - chisnd775474 [Resolved]

 vinayak hoogan on Jan 23, 2019
I and my wife were called for an offer by CHIS, Garden Galleria, Noida.

We were explained about the offer by Sales staff. We chose to go with CHIS Domestic Holidays Package which is applicable for 5 Years and we were looking forward to upgrade to International Holidays Package if we find the experience & services, impressive & at par with the made commitments. It was informed to us that the cost of Domestic Holidays Package shall be Rs. 75000/-, all inclusive, for which we made the Payment of entire amount (Invoice Dated 30th Dec'2018: "CHIS-ND783206" & "CHIS-ND783207", against Payment...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — cancel my membership and refund my money [Resolved]

 Rajeev Kumar Jain141978 on Jan 21, 2019
Hi,

On 19th Jan 2019 i received a call from Country Holiday Inn & Suites regarding free gift and membership.

I visited the Radisson Blu Hotel Kaushambi on 20th Jan 2019.

I was trapped with the offer and paid Rs. 1, 65, 000, against which i received an invoice of Rs. 65, 000 only.

Please help me to get my money back since this a purely a fraud that has happened to me.

Reg No: CHISDLSA776151

Invoice No: CHIS-DL784341

Date:[protected]

When i reached back home, i checked the background...
Complaint comments  Read comments Complaint category Other

Country Holidays Inn & Suites — false commitment on membership [Resolved]

 Ankur0704 on Jan 18, 2019
This is my worst and horrible experience with a country holiday inn & suites/chis (Don’t confuse it with country inn). The sweetness and the kind gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it later.
Following is the description of the incident that i have gone through with “country holidays inn...
Complaint comments  Read comments Complaint category Travel & Vacations

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