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Country Holidays Inn & Suites Complaints & Reviews

3.1
Updated: Jul 18, 2024
Complaints 721
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Country Holidays Inn & Suites reviews & complaints page 9

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N
nishit goyal
Sep 28, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
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Fraudsters-Not refunding money for which they have given written promise

These fraudsters have given written promise for my refund but now they are not keeping that up.I have escalated this to highest officials o[censored]p and legal proceedings have started against all these people involved.If anyone else wants their complaint also to be forwarded to officials they can reach out to me...
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Geeta Chatwal chatwal
from New Delhi, Delhi
Sep 27, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
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Cheating customer

Address: Noida

My money - their dates and location

Have taken membership from this company in 2019 all my freebies they have cancelled during to covid period due to 1 yr validity .

This time i had placed booking request in Aug, since 20days iam calling n mailing on daily basis for updates.

Till date no response from their side .

No care call on mailers

. Everytime I want booking...
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N
N kapil
Sep 26, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
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Fraud, cheaters and unethical company

We have taken membership by paying Rs 17525 in 2019, after that there was Corona, Now about 15 days back in September 2022, got call from NEHA YADHAV from this company to pay AMC for three years and offering us various offers, she called continually for 4 or 5 days for AMC, when i have deposited Rs37760 four years amc she started ignored my calls and never picked or reverted back, NEHA YADHAV just traped me by giving offers, this company...
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D
Dheeraj83Bhardwaj
Sep 21, 2022
Sep 23, 2022
This thread was updated on Sep 23, 2022
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Fraud company and failed on commitments

Address: Noida

They offered me complimentary nights in Goa while booking and after payment of my membership plan when I tried to book my complimentary nights they didn't confirmed any kind of hotel booking and they said right now all hotels are booked and instead forced me to extend my complimentary nights vouchers till November 2022, I have written email confirmation from their side. In September when I tried to book again my complimentary goa nights,...
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9
9958723129
from Delhi, Delhi
Sep 12, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
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Country Holidays Inn & Suites Not providing services after taken huge amount for membership.

Have taken membership from this company in 2018. Everytime I want booking from them they made excuses that properties are not avaibale. Right now I want to book hotels in udaipur but they are saying that they don't have any property except Jim Corbet and Shimla.. always give excuse that Our property is inactive in all other locations.
Although they have added much number of hotels in their app and website. They already had taken a...
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Address: Noida

I purchased this membership to be able to make bookings with my family as per my convenience. When I reached out to enquire about the booking on customer care, the service was not working hence I decided to email on helpline asking about the same. I didn't get a reply for 5 days with multiple reminders. I was then asked to write to a separate email after 6 days of following up. Post that, I have tried contacting customer care through different...
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saini Raman
from Delhi, Delhi
Sep 10, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Not providing services after taken huge amount for membership.

Address: OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager Noida Gautam Buddh Nagar District Uttar Pradesh India 201301

I have taken membership from this company in 2018. Everytime I want booking from them they made excuses that properties are not avaibale. Right now I want to book hotels in udaipur but they are saying that they don't have any property except Jim Corbet and Shimla.. always give excuse that Our property is inactive in all other locations.
Although they have added much number of hotels in their app and website. They already had taken...
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T
TanVeerSingh
from Ludhiana, Punjab
Sep 9, 2022
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Fraudulent company

I had purchased CHIS membership in 2017. Membership no: CHISLD772850. Even first booking I got after repeated requests and emails and after talking to their senior at that rime named Mr Ujjal Roy. So even before getting a reservation due to bad experience I had requested them to refund my money through emails 0n 16/02/2018. (Records available and attached). At every booking the property provided was an average one and used to available at...
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M
Mukesh1088
from Ludhiana, Punjab
Sep 8, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
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Not providing booking

I have taken membership from this company in 2017. Everytime I want booking from them they made excuses that properties are not avaibale. Right now I want to book hotels in udaipur and Jaisalmer but they are saying that they don't have any property except Jim Corbet and Shimla.. always give excuse that Our property is inactive in all other locations.
Totally frustrated from this company after paying huge some of membership amount and...
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S
Sushen Bansal
Sep 6, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
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Not satisfied with their service Need Refund

Address: DElhi

We have booked Membership with CHIS in 2019. We were promised 4 to 5 Star rated properties in many locations ITC, Taj types property types were shown and promised. for 10 years 60 nights (costed to us as 1.8 Lacs). After using stay for which we had to pay 6000 Rs extra in name of maintenance.

After staying for first night we realized we could have saved money as property was available for 6000 online that time.
then...
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V
vijendrab
Sep 6, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
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Flight booking

Address: 3rd Floor, A- Block, A-37 Sector 63 Noida-201301 (U.P) India
Website: www.countryholidaysinnsuites.com

I purchased membership of CHIS (Country Holiday Inn and suites) on 18 Dec 2021 alongwith
membership they had offered free flight voucher worth Rs 45000/-.
On 20 May 2022, I had booked flight for 3 persons from Delhi to Male for 14 Aug 2022 and return
flight from Male to Delhi for 17 Aug 2022. Total fare quoted Rs 72066/- out of which Rs 45000/- from
free air voucher and final amount paid by me I Rs 27066/- .(Attachment-1)br...
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K
Kritzgupta
from New Delhi, Delhi
Sep 2, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Took money and giving bare minimum service. Fraud Fraud

Address: 3rd Floor, Block A, A-37, Sector 63, Noida, PIN Code - 201301 ( U.P)

Hi.. I've registered a complaint earlier also that CHIS have taken full fledged amount from us i.e approx 1 lac and 40 thousand rupees and plus AMC and that to we've paid advance AMC also for 4-5 yrs also that come out to Rs 7500+ per year. They deal with providing booking services of Hotels and from the past 1.5 yrs I'm requesting bookings for different locations and they everytime say that this location is inactive but that location is...
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Swatikukreti
from Noida, Uttar Pradesh
Aug 26, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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False properties listed 2022, cheating , false promises

Address: Noida

I had taken the membership after investing 85k after their presentation and convincing. We tried to book Mayfair hotel Goa after paying the AMC of 10k and confirming the list of hotels from Mr Rohit. Now they have come back saying they can't book as that property is not listed and instead gave us some cheap 3-4 hotel list in North Goa. This is highly unfair and cheating as all their promises are fake. This might be their strategy to tap people...
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H
Hanumant v
Aug 26, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Regarding return back of money

Resp. This is for kind notice in september 2021 your compamy representative MR SANJAY RAY and JAVED KHAN sold membership of 1.55 lac by giving false information so we deposite 1 lac to them after detecting the false information about polich we have stopped rest amount of rs 55k. After that they are not picking our call not responding messages another MRD MR. SALIM JAFAR giving false information after acceptance call your money will refund...
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9
9958043635
Aug 26, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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No bookings provided

Website: CHIS

Been member since 2018, but could get only once the booking, each time I try to get a booking the only response is that the properties are fully booked or not active .
Presently I tried again and got call from their representative Ms Neha and she assured the booking and asked me to pay the AMC but after the payment is done I am not getting any booking...
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C
chis_unhappy_customer
Aug 26, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Fraud company

Address: Sector 63, A37, Trimala venture

Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
Lets all go to twitter and Linkedin by...
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S
Sunilmbbs308
from Alwar, Rajasthan
Aug 25, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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For booking of hotels

My self sunil
We took chis membership
They promised for hotel in India and abroad
Initially they showed us hotel in all part of India and promised for 4 and 5 star hotels...

Now since last 6 month they are proving us 3 star hotel and they reduced location to only 2 place ...

We are cheated ...
Even after multiple times calling
They are not responding and misbehaving with...
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N
Nitshubh Dhawan
Aug 24, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Worst services ever 9716781210

This company has a worst customer care support in this whole world where they will tell you to inform them 15 days prior for the booking but they will take minimum 7 days to finalize a booking. moreover they will never say yes for your desired Location, desired date & desired property instead they will ask you to go for the vacation (worst days) as per their wants means whatever pathetic hotel they have a tie up with. Like I'm asking for...
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Bansaldeepika
from New Delhi, Delhi
Aug 24, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Reservation being denied for 6N/ 7D under membership program.

Hi,

I have informed CHIS Reservations about my GOA trip for which I need hotel booking with them from 11th to 17th September 2022 ( 6N/7D).

I informed them on 18th August 2022 itself and have been chasing since then. First of all the properties they suggested are completely different to those which are listed on CHIS website or app and even after being flexible and adjusting to that they are providing me with...
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Bansaldeepika
from New Delhi, Delhi
Aug 24, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Reservation being denied for 6N/ 7D under membership program.

Hi,

My membership ID is CHIS0M6598. I have informed CHIS Reservations about my GOA trip for which I need hotel booking with them from 11th to 17th September 2022 ( 6N/7D).

I informed them on 18th August 2022 itself and have been chasing since then. First of all the properties they suggested are completely different to those which are listed on CHIS website or app and even after being flexible and adjusting to...
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