Country Holidays Inn & Suites Complaints & Reviews

I had purchased CHIS membership in 2017. Membership no: CHISLD772850. Even first booking I got after repeated requests and emails and after talking to their senior at that rime named Mr Ujjal Roy. So even before getting a reservation due to bad experience I had requested them to refund my money through emails 0n 16/02/2018. (Records available and attached). At every booking the property provided was an average one and used to available at...

I have taken membership from this company in 2017. Everytime I want booking from them they made excuses that properties are not avaibale. Right now I want to book hotels in udaipur and Jaisalmer but they are saying that they don't have any property except Jim Corbet and Shimla.. always give excuse that Our property is inactive in all other locations.
Totally frustrated from this company after paying huge some of membership amount and...

We have booked Membership with CHIS in 2019. We were promised 4 to 5 Star rated properties in many locations ITC, Taj types property types were shown and promised. for 10 years 60 nights (costed to us as 1.8 Lacs). After using stay for which we had to pay 6000 Rs extra in name of maintenance.

After staying for first night we realized we could have saved money as property was available for 6000 online that time.
then...

I purchased membership of CHIS (Country Holiday Inn and suites) on 18 Dec 2021 alongwith
membership they had offered free flight voucher worth Rs 45000/-.
On 20 May 2022, I had booked flight for 3 persons from Delhi to Male for 14 Aug 2022 and return
flight from Male to Delhi for 17 Aug 2022. Total fare quoted Rs 72066/- out of which Rs 45000/- from
free air voucher and final amount paid by me I Rs 27066/- .(Attachment-1)br...

Hi.. I've registered a complaint earlier also that CHIS have taken full fledged amount from us i.e approx 1 lac and 40 thousand rupees and plus AMC and that to we've paid advance AMC also for 4-5 yrs also that come out to Rs 7500+ per year. They deal with providing booking services of Hotels and from the past 1.5 yrs I'm requesting bookings for different locations and they everytime say that this location is inactive but that location is...

I had taken the membership after investing 85k after their presentation and convincing. We tried to book Mayfair hotel Goa after paying the AMC of 10k and confirming the list of hotels from Mr Rohit. Now they have come back saying they can't book as that property is not listed and instead gave us some cheap 3-4 hotel list in North Goa. This is highly unfair and cheating as all their promises are fake. This might be their strategy to tap people...

Resp. This is for kind notice in september 2021 your compamy representative MR SANJAY RAY and JAVED KHAN sold membership of 1.55 lac by giving false information so we deposite 1 lac to them after detecting the false information about polich we have stopped rest amount of rs 55k. After that they are not picking our call not responding messages another MRD MR. SALIM JAFAR giving false information after acceptance call your money will refund...

Been member since 2018, but could get only once the booking, each time I try to get a booking the only response is that the properties are fully booked or not active .
Presently I tried again and got call from their representative Ms Neha and she assured the booking and asked me to pay the AMC but after the payment is done I am not getting any booking...

Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
Lets all go to twitter and Linkedin by...

My self sunil
We took chis membership
They promised for hotel in India and abroad
Initially they showed us hotel in all part of India and promised for 4 and 5 star hotels...

Now since last 6 month they are proving us 3 star hotel and they reduced location to only 2 place ...

We are cheated ...
Even after multiple times calling
They are not responding and misbehaving with...

This company has a worst customer care support in this whole world where they will tell you to inform them 15 days prior for the booking but they will take minimum 7 days to finalize a booking. moreover they will never say yes for your desired Location, desired date & desired property instead they will ask you to go for the vacation (worst days) as per their wants means whatever pathetic hotel they have a tie up with. Like I'm asking for...

Hi,

I have informed CHIS Reservations about my GOA trip for which I need hotel booking with them from 11th to 17th September 2022 ( 6N/7D).

I informed them on 18th August 2022 itself and have been chasing since then. First of all the properties they suggested are completely different to those which are listed on CHIS website or app and even after being flexible and adjusting to that they are providing me with...

Hi,

My membership ID is CHIS0M6598. I have informed CHIS Reservations about my GOA trip for which I need hotel booking with them from 11th to 17th September 2022 ( 6N/7D).

I informed them on 18th August 2022 itself and have been chasing since then. First of all the properties they suggested are completely different to those which are listed on CHIS website or app and even after being flexible and adjusting to...

This is regarding Reservation for vacation.
@ I asked on 25 july 2022 .Recd mail Denied.
@Again asked on 18 August, just denying for every property i m asking.
I just wanted to know, what is the use of Membership.
I[censored] want, u suggest us as per ur convenient.I will plan that place which u suggest, U can check ur mail, which i sent to u through [protected]@rediffmail.com ID....

Hello team,

On 16/07/2022, we made payment of 105000/- to the Country Holidays Inn & Suites, for advance payment towards the booking of Holiday package service.

Till 28/07/2022, we have not received any satisfaction call towards our concern related to membership plans. The issue happens because, after receiving the payment, the lady over phone explains the different benefits apart from what we were explained...

This is in reference to my grievances I am putting forward for your consideration of my case, wherein this happened on last sunday 24th April 2022. Me and my wife were asked to come to the Bristol Hotel, Sector 28, Gurugram, we went there along with my brother and his wife, we 4 people were sitting at separate tables. We were getting attended by Ms.Tanya and Mr.Praveen from CHIS. We actually went there to finalize the package deal as I go...

They never give bookings even asked 15 days prior...always have excuses

Property inactive
Location inactive
Property full

No bookings given in 3 years

Vouchers lying unused...

I have made the full payment on 13th July and still the flight ticket is not shared with me...till now they were giving all kind of excuses for the delay..and but now their representative Mr Mohit Sehgal and his team has stopped responding all together...I want my tickets without any delay now

Email id :[protected]@gmail.com
Mobile: [protected]...

I purchased membership in October 2021, i am still regretting why i went to that place on that day and get trapped in their vicious cycle of luring customers with their fake promises, fake resolutions .
When asking to book the hotels which is displayed under their properties list they said following hotel is not in our contacts now or we hadn't renewed the contract so just tell me why the hell you putting that in your brochures front...

Hello team,

On 16/07/2022, we made payment of 105000/- to the Country Holidays Inn & Suites, for advance payment towards booking of Holiday package service.

Till 28/07/2022, we have not received any satisfaction call towards our concern related to membership plans. The issue happens because, after receiving the payment, the lady over phone explains different benefits apart from what we were explained over table...