Country Holidays Inn & Suites Customer Care
Country Holidays Inn & Suites
Customer satisfaction rating: 69%
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170
COMPLAINTS

Country Holidays Inn & Suites Customer Care

Country Holidays Inn & Suites

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Address
OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
69%
Complaints
170
Pending
0
Resolved
115
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
MonClosed
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 06:00 pm
Sun10:00 am - 06:00 pm

Country Holidays Inn & Suites related photos (19)

Country Holidays Inn & Suites Complaints & Reviews

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Country Holidays Inn & Suites — a complete cheat [Resolved]

 Arka Karmakar on May 14, 2019
* do not purchase chis membership at any cost *

I had recently purchased the membership with chis for 5 years worth rs. 87, 000 and this membership turns out to be a nightmare & worst decision of our life. Never ever purchase their membership at any cost!!! (Personal advice)

Below are some of the highlights of our membership experience :

1. Initially sales team members promote free holiday vouchers in mall premises and asked you to visit them if you need it. Once you visit their offices, trap starts from there as i have also been the victim of the same.
Complaint comments  Read comments Complaint category Travel Agents

Country Holidays Inn & Suites — services [Resolved]

 Sushsidman on May 14, 2019
I purchased the package in december and i found that what they say and what they provide is completely different. They promised me to provide two rooms but afterwards at the time of booking they say that second room will be provided on tariff basis. They are completely fraud specially their sales team completely sugarcoated. Now when i am asking for refund they are denying it. Sales person mr rafiq fraudster...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraud and cheating with customers [Resolved]

 Ankur0704 on May 14, 2019
This is my worst and horrible experience with a country holiday inn & suites/chis (Don’t confuse it with country inn). The sweetness and the kind gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it later.
Following is the description of the incident that i have gone through with “country holidays inn...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Holidays Inn & Suites — not cancelling membership

 varun kumar diloria on May 7, 2019
Country holidays inn and suites company is not ready to cancel membership despite my so many requests and follow up. Now there customer relationship manager mr. Rahul arora not taking my call. We take there first holiday on 21st march 2019. And we are not satisfied by hotel services that they provide to us. So we immediately raise a request for cancellation on 22nd march 2019 with list of points that we don't like at hotel. According to there refund policy if customer is not satisfied with his/her first holiday than customers can cancel membership with in one week after taking first holiday. We...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — total fake, false commitments, insensitive, money laundering,.. wants to expose and get the money back [Resolved]

 seemantr on May 4, 2019
Hello, my name is seemant rawat. I am from haridwar uttarakhand.
Unfortunately i am also among the many people who have been deceived and looted by chis organisation by showing false fixture and total false commitments.

My chis id is 773905 and i was attended by chis so called sales manager akshit kakkar (From delhi) in feb 18 and given many false commitments such as

1) i only need to pay 55 k initially and will get 14 leaves or 3 years to pay the rest (95 k) and total 6 night for 10 years and 35 bonus nights.
2) i can take 2 rooms easily and even 3 can...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraud company need my hard money back 80k against membership no chisdls773503 [Resolved]

 vivek2681 on May 1, 2019
This is my worst experience with a country holiday inn & suites/chis the sweetness and the gesture the sales team will show while selling their membership with below conditions.
• 5 years membership for (5 weeks / 35 nights)
• accommodation with breakfast during your membership holiday
• 50 % discount in all my extra food bills while my holiday membership
• complementary holiday in itc fortune for 1 night 2 days including breakfast & dinner
Hence, i fall into their trap and once our card is swipe, they has given an agreement to sign stating that this...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Country Holidays Inn & Suites — fraud company need my hard money back 80k against membership no chisdls773503 [Resolved]

 vivek2681 on May 1, 2019
This is my worst experience with a country holiday inn & suites/chis the sweetness and the gesture the sales team will show while selling their membership with below conditions.
• 5 years membership for (5 weeks / 35 nights)
• accommodation with breakfast during your membership holiday
• 50 % discount in all my extra food bills while my holiday membership
• complementary holiday in itc fortune for 1 night 2 days including breakfast & dinner
Hence, i fall into their trap and once our card is swipe, they has given an agreement to sign stating that this...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Country Holidays Inn & Suites — country holidays inn & suites fraud, illicit and unlawful practices, refusing refund and forcing membership against our will [Resolved]

 sranjan1 on Apr 30, 2019
This is my worst experience with a Country Holiday Inn & Suites/CHIS The sweetness and the gesture the sales team will show while selling their membership with below conditions.
• 5 years Membership with Bonus 2 years’ extension (7 weeks / 42 nights)
• Accommodation with Breakfast during your membership holiday
• 50 % Discount in all my extra food Bills while my holiday membership
• Complementary Holiday in ITC fortune for 1 Night 2 Days including Breakfast & Dinner
Hence, I fall into their trap and once our card is swipe, they has given an agreement...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — refund my money back from chis / false commitments of membership

 sranjan1 on Apr 30, 2019
This is my worst experience with a Country Holiday Inn & Suites/CHIS The sweetness and the gesture the sales team will show while selling their membership with below conditions.
• 5 years Membership with Bonus 2 years’ extension (7 weeks / 42 nights)
• Accommodation with Breakfast during your membership holiday
• 50 % Discount in all my extra food Bills while my holiday membership
• Complementary Holiday in ITC fortune for 1 Night 2 Days including Breakfast & Dinner

Hence I will be bound to fall into their trap and once your card is swipe, they...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fake company

 AK is Cool on Apr 28, 2019
Fake company, false promises and stupid executive rohan arora. He called us today and said to take back your complaint from consumer court when we refuse it they told that you signed the agreement that not to return the money back. But all fraud, we never signed it. We have a recorded volume of them. We have a proof of this fraud. We want our valuable money total 50, 000/- back....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Country Holidays Inn & Suites — fake company

 AK is Cool on Apr 25, 2019
I agree with you mr. Ravikant sharma. This company is totally fake. Their executives shiv kumar and ali all are fraud to take your valuable money. I also lost my 50, 000/- in this trap. Mr. Shiv kumar and ali said that you can go anywhere in domestic hotels after giving first installment of fifty thousand but there is no bookings o[censored]s from last six months. We buy it nine months before. And when we try to do our booking they pressurized us to fill all other installments....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Country Holidays Inn & Suites — not getting refund even after confirmation on mail from chis. [Resolved]

 vinayak hoogan on Apr 25, 2019
I posted the below complaint on this site in the month of jan'19:-

I and my wife were called for an offer by chis, garden galleria, noida.

We were explained about the offer by sales staff. We chose to go with chis domestic holidays package which is applicable for 5 years and we were looking forward to upgrade to international holidays package if we find the experience & services, impressive & at par with the made commitments. It was informed to us that the cost of domestic holidays package shall be rs. 75000/-, all inclusive, for which we made the payment of entire...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — delay in payment refund [Resolved]

 vinayak hoogan on Apr 25, 2019
I have been following up with mr. Rahul arora since 5th of april, but there is no update till now. Every day i call him and ask for the refund and every day i get the same response that he will confirm by the evening for sure, but i never get any call back and next day i call him again.

I am extremely disappointed and dissatisfied with such behaviour from chis and it’s customer care head.

I hereby demand the payment refund with interest from 1st january’19 till the day i will get the payment in my account, calculated at 14% annual interest rate.

I...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fake company [Resolved]

 AK is Cool on Apr 25, 2019
Fake company chis, fraud executives verbally their schemes are many but at the time of booking a room there are many problem. We buy it in one lakh fourty thousand in installments. First installment is of 50, 000 we had given. But at the time of booking they refuse to book our accommodation and said to book by ourselves. When we call at the hotel manager for booking they told us to pay extra for our second child but at the time of taken this shiv and abdul said that our accommodation with our two child isfree. Please don't buy it, i pray to you all. Don't waste your valuable money in this trap....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Country Holidays Inn & Suites — not refunding membership amount [Resolved]

 Roopeshk on Apr 19, 2019
I have taken the membership on 11 th april 2019 and till now not availed a single benefit they have given. First of all let ne tell to all of you that what they are doing is a kind of trap. I was badly pressurised by the representatives to purchase the membership. I said no and then they tild me that i can cancel the membership in next 7 days if i want. I thought it's ok and paid the fees. But i was surprised as u got they mail after paying my membership fee that amount is not refundable. So that's a big lie on there part.
Second thing is that i got confirmed of some medical emergency for...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Holidays Inn & Suites — 10 year membership cancellation refund [Resolved]

 Roopeshk on Apr 19, 2019
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Clubs, bars, restaurantscountry holidays inn & suites 10 year membership
[resolved] country holidays inn & suites — 10 year membership

1 review
Noida,...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Holidays Inn & Suites — fraudulent issue [Resolved]

 yogendra.rajput on Apr 19, 2019
Dear sir, i would like to register a complaint against country holidays inns & suites pvt. Ltd. I have received a call from country holidays inns in the month of jan-19. They have requested us to collect the free movie ticket and 2 night complimentary stay in selected location. They said that they wanted me to accompany with my spouse. On 9th jan-19, we went to their noida office and they explained and shown us so many properties and said that all the properties are their own property and insist us to get the member ship in rs. 70, 000/-, initially i denied to take the membership, however they insist...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — chis- fraud company

 rajes89 on Apr 16, 2019
Hi,

I have filled one coupon at dlf mall noida, few months back where the person told me that ‘country inn’ has opened new hotels at few locations
including shimla, jaipur, goa etc.
And they will provide you 2 nights/3 days stay at their new hotels if your names comes in lucky draw.

Then i received calls from a girl she informed me that i won the lucky draw for free vacation along with pvr voucher.
I was not willing to go as i don’t trust in these offers, so i denied.
But she kept on convincing me that i just have to visit the...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraud, and most unethical and unprofessional, fake company using the name of country inn & holiday inn! [Resolved]

 vinayak hoogan on Apr 16, 2019
I fell in their trap in Dec’18, got to know about their reality on 1st Jan’19 and denied them my membership the same day, without using a single offer or coupon of theirs!
After wasting hell lot of my energy, time and peace of mind, and complaining on this site, in the beginning of Feb’19 I got a commitment through mail from CHIS that I will get my full refund WITHIN 45 WORKING DAYS (Only God knows how they made this rule by themselves!). After assurance through mail, I marked my complaint here as RESOLVED after hell lot of follow ups by Mr. Rahul Arora, the customer care Head of CHIS.
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraudulent promises, fake offers, and unethical practices by misrepresenting their services

 Sankalp Naswa on Apr 13, 2019
Hi,

I had filled one coupon at mgf metropolitan mall gurgaon last month where the person told me that ‘country inn’ has opened new hotels at few locations including shimla, jaipur, goa etc. And the company is offering 2n/3d trips to families.

In the ensuing week, i received many calls from a person named ashish and another named pooja informing that i was entitled to free vacation along with book my show vouchers. I was not willing to go as i don’t trust in these offers, so i denied. But she kept on convincing me that i just had to visit their shop in mgf with...
Complaint comments  Read comments Complaint category Travel Agents

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