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Country Holidays Inn & Suites Complaints & Reviews

www.countryholidaysinnsuites.com

3.1

Updated: Oct 10, 2024

Complaints 723

Resolved

443

Unresolved

280

Good! Country Holidays Inn & Suites values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Country Holidays Inn & Suites step up their efforts to fully resolve all complaints 👍

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Country Holidays Inn & Suites

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Huge delay in returning booking amount

Asking for dues

Not providing service after investing in this company

Not providing service after investing

Most useful reviews

fake promises and claims about the gift vouchers

FAKE promises and NO SERVICES

chis is a fraud company.

false commitment, cancellation of membership and refund of money

CHIS is a Fraud Company. Sales person did a fraud with me and took 100000rs and made false agreement. I want my money back

CHIS- Fraud Company Biggest SCAM in Tour And travels

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Fraud done by offer Holidays Hotel Package

No booking provided

CHIS- Fraud Company Biggest SCAM in Tour And travels

Country Holidays Inn & Suites reviews & complaints page 3

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I need booking in October, they said no availability. Kindly change your dates to November.
I asked bookings after 15th November, they are again saying that dates are not available and asking me to co-operate with them.

I don't know on which ground I have to co-operate. I cooperated enough by paying them fee by trusting them, by paying AMC as and when they wanted. Scheduled my holiday according to them.
br...

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Address: Noida

Further to our earlier narrative and e-mails, Hotel team has blocked our account for 1 year without any reason and not refunding our amount. It is affecting our health and can cause issues.

We need to file a compliant on consumer court as no progress is seen for last 1 year and our hard earned money 80k+ is on stake and hotel is not responding to discuss and resolve the issue further.

Contact: watsapp +91-[protected]...

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Its really a task to get bookings from CHIS. It took me 1.5 months to get a booking in Delhi itself. and that too not on my desired dates. The customer service is pathetic. They have so many excuses just not to provide service. they will not deny but will not give you the bookings.
1. location is inactive
2. availability is not there
3. dates are not available.
4. desired location never available

Now...

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Address: Noida

Fake people fake promises... big trap

Give my money back...because you don't give any kind of service always inactive location..no rooms available
Always excuse liars...

+2 photos

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Address: Sector 63 Noida

I have paid a heavy fee as a customer to buy this membership 3 years ago but haven't been able to experience it for a single night. Every time I reach out to make a booking, the only response I get from their customer service team is Ma'am, we are under maintenance or we cannot do the booking.
Now I am being harassed for not paying the AMC. AMC of what?I would like to know from Country Holidays because you are not providing any services...

+1 photos

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Address: Noida

Its always a pain to book holiday with them, never they provide location requested, Never they provide the dates requested, they want us to take vacations according to their availability ALWAYS.

POOR OPTION OF HOTELS.

I have just wasted my money.

All false commitments done by employees.

Last month - August 2023 i was requested by Mr Ankit to withdraw my complaint and he assured...

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They offered Holidays package in 4/5 star Hotel. I took package of 82000/- and paid 57000 through credit card. After reaching home the same day I realised it should not be taken. So, I emailed the company to cancel the membership. Also, the bank to cancel the payment. But the bank did not cancel the payment, and company also did not refund saying it is non refundable. But you can avail service. And I was too much busy in work. Now from yesterday,...

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During the purchase of the agreement wherein a 30 min meeting was scheduled to explain the concept, there was a statement mentioned by both of them " I have to purchase the package now and today, koi time nahi hai kal soch ka bataunga ya bAtaungi is not valid here hence u have to get it now" we have an offer till today. This is called as pressurizing the client, I was not even allowed to read the whole contract.

Mr. Vijay and...

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Address: Noida

I was constantly in touch with the executive and he provided the details also like available properties for the dates for which I wanted booking. But after dropping a mail to reservation team as usual I got the reply that the property is not available for the current dates.

This is the issue with the company. They never give you booking according to your dates. You need to mail them before 15 days and then they don't provide...

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Address: India

Kindly check mails from my

Email id

[protected]@gmail.com...

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Address: Noida

Website: www.countryholidaystravel.com/contact-us

This company has annoyed me since the day I have opted for their membership.
I am an active Country Holidays Travel member and they have just annoyed me to the threshold.
Since 71 days I am just trying to book hotels for my International trip (which hardly starts within 10 days).
I hope this clearly explains the quality of their service, they have just delayed the bookings since day one and now we are in a situation...

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Address: [email protected]

Fraud Alert !! Be aware !!Gov official plz take actions aginst these company.
CHT contry holiday is big scammer am paying EMI from last 5 month, every day they said will give u refund but just lapse time am following with there team from last 5 month, they call u for free voucher then they offer u holiday packages i[censored] denied they give more offers and finally after 2hrs they said just give urcard to check eligibility or only pan card...

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They gave me a cheque of rupees 40k as first installment of my refund of 1.5 lakh rupees which is dated 22 July and they call me today and told me not to claim the cheque as they have facing some technical issues.they are doing the same from last year one whole year they tortured me mentally, emotionally, i cried my eyes out in front of them several times but they are making fool of me wasting my time and energy.i request you to take my complaint...

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During the purchase of the agreement wherein a 30 min meeting was scheduled to explain the concept, there was a statement mentioned by both of them " I have to purchase the package now and today, koi time nahi hai kal soch ka bataunga ya bAtaungi is not valid here hence u have to get it now" we have an offer till today. This is called as pressurizing the client, I was not even allowed to read the whole contract.

Mr. Vijay...

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I am trying to book my holidays from the month of April. But they are not giving any confirmation for my booking. Making us fool. I want refund for my membership. I don’t want to keep my membership continue. Please refund my full amount. Thanks...

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A big scam running under this company don't take any membership of this company country holidays in & suites at the time of payment there employees tell many benifits and offers after payment all offers are fake don't pay a single pie to this fake company
I am also a victim of this scam they have taken 1.5 lakh and still asking for more money fully fake company
Membership name - vipul SACHDEVA
Number - [protected]...

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Hi,
Couple movie voucher + holidays voucher :[protected]

The country club guys made all false claims and promises about giving holiday voucher. Then they wasted an hour of our time, and gave a voucher which already had clauses as against promised. Nevertheless when i am trying to use it now for movie and holiday voucher, they aren't responding to me at all, as have sent several mail and lame excuses and delay. Not...

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I had filed a complaint against country holiday travel as they are not refunding my 1.5 lakh, now they are threatening me if I didn’t mark my complaint as resolved they will not give my money, i also filed a complaint against them in September they said the same thing to me k agr maine resolved nhi mark kiya toh money nhi milegi toh maine resolved mark kr diya tha but mujhe abhi tk mera refund nhi mila...

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Address: G 01, H-17, Block H, Sector 63, Noida, Uttar Pradesh 201301

Website: [email protected]

They promised us to return us it 1.5lakh which we paid for a holiday package bit due to some issue we didn’t sign the agreement and ask them to refund they told us they won’t claim the money and we will get our money in three days but its been 1year but they are not giving me back my money and harassing me when i ask for money...

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We purchased 30N package with upfront fees from Hotel, they have not given single Night rather they blocked our account also. It has been almost 5 years.

Request Govt to block such companies and take out the money back which they looted from public like us...

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