Country Holidays Inn & Suites Complaints & Reviews

There sales team generated loan in my account ask me debit card to check eligibility and directly generate loan for membership . i refused and given application same day for cancelled but no act and started emi deduction am following up with them since last 5 month for refund after posting on social media they strted responding and ask me to take back all complaints and gave me 15 k refund out of 61k but agin for rest strted giving same excuses...

There sale team generate loan in my account without confirmetion processed cancelletion same day but started to deduct emi in my account after many follwup and peesonal harrashment they gave me back 15k refund against 61 k and for rest amount comitted to gv back in 2 -3 days by mr mukesh but agains stared giving same excuses given past months. they just try to lapse time and make ur case week so they dont need to pay rest amount. allready...

My id is -CHISCAV779581
Hello Sir/Ma’am,

My family havr been invited to the CHIS meeting where they made false promises and asked us to do the payment to avail of the services.
As we found the services would be helpful for us for making future plans we took membership in 2019 and paid the agreed amount, I have attached the screenshot too as a part of my complain.

Issue:
1. Found all promises...

I and my family have been invited to the CHIS meeting where they made false promises and asked us to do the payment to avail of the services.
As we found the services would be helpful for us for making future plans we took membership in 2019 and paid the agreed amount, I have attached the screenshot too as a part of my complain.

Issue:
1. Found all promises were fake and on paper, it’s different than verbal...

I have enrolled for 5 year holiday plan with them in Nov 2020 and now I am trying to avail yearly plan for last 4 times but couldn't succeed as every time they don't have the property available.

Also the commitments they made are not fulfilled. I have requested for refund, but they are rude in behavior and refused.

what can be done in this case...

I am the member of CHIS from last three years and have paid 3 lacs to chis as member ship charges and they promised to provide us hotel bookings all over india or abroad and i request them to book hotel as per my preference dates or hotels they never provide hotel and make execuses, this is happening from last 3 years and i am so fed up with them and want refund of my money and want to sue this fraud company...

I have taken 10 year domestic/international holiday plan from CHIS in Jun-2022 with Member ship ID CHISBOLGZ1006706. I have been committed big things which are clearly mentioned in their Contract paper too on Stamp paper. When I have started contacting their customer service for last 2 months to avail the services, they are not providing any bookings citing various excuses like booking is not available in this hotel, provide your flexible...

After a lot of mails and calls, they give me booking for one night at Ashok Country Resort, Delhi. I got the voucher also. But now when I called Ashok Country Resort and ask confirmation regarding my booking, they denied. They are saying that no such booking is there with them.

Which means now CHIS providing fake vouchers to customers. Wow!!!...

They are not providing holiday booking for any location. They dont have any location available.

They are fraud. They dont have any portal to see location availability.

No dates available. No calls picked . No mails reply for location and holiday booking.

They are completely cheater as they ask only money and dont provide any serviceß....

Company is fraud, they have taken full payment and dont have a single location for holidays.

No one picks called for booking. No reply on emails. No cleaity of when we get holidays booking....

I have taken membership for 5 year in 2019 by paying Rs98000. I also paid AMC for 3 years in April 2023. Now I am eligible to take 18 days holiday from them but the reality is, i am not getting a single day's booking from them.
Initially I availed two of my complimentary holidays for which I have to wait 3-4 hours at hotel just to get check-in. Because CHIS never pays the hotel dues. After making lots and lots of calls to them somehow...

I am writing to request the immediate cancellation of my membership.When I signed up for this membership, I was promised that I could cancel it at any time without any hassle or penalty. However, this has not been my experience with your company.

I was misled into signing up for this membership without being fully informed of the terms and conditions. I was not made aware that there would be any difficulty in canceling my membership...

I am doing this complaint second time. Because i marked my last complaint resolved because i was again promised by CHIS that i will get booking from the money i paid if i mark my complaint resolved. I feel consumer complaint does not do anything for the complainant it is only the company who connect with complainant if they see their complaint online to improve their image in front of other customers.
This complaint of my is not yet...

My Self, Pareshkumar C. Dave and my wife, Sunita Rani, we have got our membership with CHIS
number CHISSRK[protected] yrs 6N/7D-T1 unit)
We have paid 150000/- One lacs fifty thousand on June 2019.

After that we have approached several times to the CHIS for several service requests but they are always making excuses and asking for more n more money.
Because of Corona pandemic, we could not travel much.br...

Toll Free no : [protected]
Mobile : +91-[protected], [protected]
Landline :[protected] /[protected]

NO ONE PICKS these numbers / NO revert of mailers

MY ID : GND776965...

The Company is not providing me refund of my Rs 10, 000. It's been more than 4 months I have been following up they are providing me fake timelines....

I’m CHIS member with registered mobile number [protected]. I emailed for a reservation, didn’t get the satisfactory response since the time I’m trying to connect you over phone on the below numbers:
Toll-Free no[protected] / [protected]
Mobile : +91-[protected]
Landline;[protected]/70
TRIED EVERY Number several times but no answer.

Is this your customer service???...

I, Praveen Singh Bais, along with my wife, purchased a 10-year CHIS membership in November 2020, identified by membership number CHISGND779071.

During the presentation, we were lured by numerous promises regarding the quality of their services and hotels listed in their catalog. However, these promises have proven to be utterly false. Our only experience utilizing their service was booking a subpar standard room in Delhi, which...

We, Monika Yadav and Rajeev Kumar (Residents of Gheesa ki Dhani, Delhi Road, Rewari) are members of Country Holidays Inn and Suites Pvt. Ltd. Our membership number is CHISRW772086 for 30 years with 6 nights and 7 days. We purchased the membership on 9 July, 2017. Our holiday entitlement is valid upto 8 July, 2047 with total purchase price of ₹3, 95, 000/- . But now when we ask for bookings, the employees don't reply the email and answer...

My membership number is CHISRW772086 which was told to be valid upto 8th July, 2047. I have tried many times to make bookings but there has always been a negative response from your side. Please inform us about the status of membership and make arrangements of booking accordingly as none of your official is responding properly. Otherwise return our payment with interest ASAP....