Country Holidays Inn & Suites Customer Care
Country Holidays Inn & Suites
Customer satisfaction rating: 69%
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171
COMPLAINTS

Country Holidays Inn & Suites Customer Care

Country Holidays Inn & Suites

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Address
OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
69%
Complaints
171
Pending
0
Resolved
115
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
MonClosed
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 06:00 pm
Sun10:00 am - 06:00 pm

Country Holidays Inn & Suites related photos (19)

Country Holidays Inn & Suites Complaints & Reviews

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Country Holidays Inn & Suites — fraudulent promises, fake offers, and unethical practices by misrepresenting their services

 Sankalp Naswa on Apr 13, 2019
Hi,

I had filled one coupon at mgf metropolitan mall gurgaon last month where the person told me that ‘country inn’ has opened new hotels at few locations including shimla, jaipur, goa etc. And the company is offering 2n/3d trips to families.

In the ensuing week, i received many calls from a person named ashish and another named pooja informing that i was entitled to free vacation along with book my show vouchers. I was not willing to go as i don’t trust in these offers, so i denied. But she kept on convincing me that i just had to visit their shop in mgf with...
Complaint comments  Read comments Complaint category Travel Agents

Country Holidays Inn & Suites — 10 year membership [Resolved]

 Roopeshk on Apr 13, 2019
I have taken the membership on 11 th april 2019 and till now not availed a single benefit they have given. First of all let ne tell to all of you that what they are doing is a kind of trap. I was badly pressurised by the representatives to purchase the membership. I said no and then they tild me that i can cancel the membership in next 7 days if i want. I thought it's ok and paid the fees. But i was surprised as u got they mail after paying my membership fee that amount is not refundable. So that's a big lie on there part.
Second thing is that i got confirmed of some medical emergency for...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Holidays Inn & Suites — false commitment by chris

 rajes89 on Apr 9, 2019
I have purchased the CHIS holiday package in Jan2019. Before purchasing the package, I asked CHIS representative, if there is any other hidden charges, they refused that.
So I paid the amount by taking EMI plan for 12 months.
According to them, I can pay through EMI of 12 months and it will be of 0% interest charges. But actually, they charged 13% interest rate for the same.

After making the payment, they told me that I have to pay Annual Maintenance Charges(AMC) which is 8500 per year.
I asked many times before making the payment about any kind of hidden charges...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraud, cheating and harassment

 navdeepankit29 on Apr 3, 2019
MEMBERSHIP NO 772467
NAVDEEPANKIT
[protected]
[protected]

Iam a serving in indian army on the rank of major and by proffession me and my wife both are doctors.

Purchased of rs 1, 75, 000 on 11 nov 2017,
Sales representative mr akshit kakkar.

Cust care nonresponsive and states that offers made by the sales team is imaginatory and fluke and the firm is not bind to oblidge it .

eariler it was promised that i can book any number of rooms against my membership options accomodating my family members along with me...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Holidays Inn & Suites — false

 Deepaknarula1214 on Apr 3, 2019
To Whom So Ever It May Concern:

Good evening…..!

I would like to inform you that I have taken Membership from CHIS –Country Holiday Inn & Suites on 2Nd December-2018 based on their false commitments.

Below are few false commitments made by them –

1. Sales Person Mr. Sharukh and Mr. Khyaam have told me that membership would be for 10 years 6N/7 DAYS under T1 category which includes Husband and wife with 14 years Child. Moreover, I can Travel with my family to any of their locations within India and aboard, for which I have to pay...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Holidays Inn & Suites — refund request from chis membership — cheated by fraud dhananjay and shoeb at radisson blue kaushambi [Resolved]

 rahul667 on Apr 2, 2019
Request refund —

Chis loyalty card number chis776690

I along with my family visited radisson blue hotel on 31st mar'19 after being called off multiple times by their sales person ritesh jain. There in the meeting room, we met with a girl and shoeb khan and dhananjay. They trapped us with their sweet gestures and fake commitments regarding the chis membership and forcefully asked us to sign the documents without letting us review the written terms and conditions and swiped my debit card with rs.1, 50, 000. Thereafter when i read my documents the terms and...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — worst experience .. nightmare [Resolved]

 lokeshpall01 on Mar 28, 2019
Hi,

I am using this forum to take out my frustration because I cannot do anything else.
My experience after taking the package has become a nightmare.. whenever we asked for any bookings ..the answer is always a Big NO...you people played a very good tactic by giving us a package which is of no use to us.

Even during low season, you can not give a room...then how you promise during the purchase process that u will get the rooms in any season.

Sales person is a big liar and Joker.

Lokesh Pal
Ph. [protected]...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Holidays Inn & Suites — false commitment [Resolved]

 goyal.shailendra on Mar 27, 2019
I am very much disappointed and decided that not interested to take this membership for me. I am mentioning all the point below how you guys swindle me from started.

1. Your executive (Rani/ritu) called me and said we have holiday plan with breakfast included and they will meet me at royal park hotel personally to explain all the things and no need to carry single rupees or card.. Which was completed false statement.

2. Once mr ajay started discussion i asked for minimum tenure then he started with 10 year which was again completely wrong statement as 5 year plan was...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraud by country holiday inn & suites-false statements

 Jyoti257 on Mar 25, 2019
Our Complaint has yet not been resolved and CHIS is not refunding our hard earned money at all. we are writing them since December 2018 and communicating even before that to cancel our membership. they are openly looting people with this fraud membership. We have not availed any stay out of this membership. Please help us for getting our hard earned money back. the story of how we were trapped is again being told below.

We received a message from Country Holidays Inn & Suites(CHIS) stating that we have won 2N/3D stay, 2 movie tickets and dinner vouchers. To claim this, we had to visit...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — not giving my money back [Resolved]

 Nandan210395 on Mar 24, 2019
Country holiday inn & suites is a fraud company. They cheat the customer by giving fraud promise. People indulging in this are the culprits. Police is also not taking action against them. Now i am going to complain above this. The level increases. I want my hard earned back. They have my money i have not used their service. I want my money back. Chis is fraud....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Holidays Inn & Suites — false promises and denial for refund [Resolved]

 ravisrma on Mar 23, 2019
Dear Country holidays
My membership id- CHISGND774534 . I paid 70, 000rs from my credit card it was my hard earned money now whatever is promised during that worse session was fake. It's with utmost dissatisfaction and frustration i am writing this. At the first place we were not at all interested in buying the plan but mr. naveen and another guy which was sales manager at chis forced us into buying this and promised 2 - 3 complimentary offers.Now i want to cancel my membership as i am feel being cheated by your company.

1. your sales manager and naveen told me that i can cancel...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — movie vouchers [Resolved]

 Sanchita Gupta Kapoor on Mar 20, 2019
I have been applying for vouchers since one month and everytime i get the emai l it is unavailable or our system is down. Fake company and fake promises. Horrible services. I also have a holiday that i have not redeemed yet and i know they will say it is unavailable. Please dont buy the membership. When they try to sell the membership they are so sweet and attentive. But after that they just dont care. We attended the presentation at mgf mall delhi....
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — false commitments and cheaters

 saurabh5589 on Mar 17, 2019
I had recently purchased the membership with chis for 10 years worth rs. 1, 40, 000 and this membership turns out to be a nightmare for me.

1. Initially sales team members promote free holiday vouchers in mall premises and asked you to visit them if you need it. Once you visit their offices, trap starts from there as i have also been the victim of the same.

2. They will discuss about their best properties although they do not have tie up with a single 5 star properties in most of the cities. Sales guys make verbal commitment of providing best of services with countless...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — fraud company [Resolved]

 Ankupranshi on Mar 17, 2019
I am holding the membership of country holidays inn and suites and my membership id is chis
Chis (Country holiday inn & suites) company gave me false promises and i purchased their membership. But when i tries to use them, they denied for most of the things committed at the time of payment. They take customer's money in advance and promise to provide hotel room whenever needed in certain places of the world. I paid a huge amount to this company. This company promise us to provide 5* star properties but always provide us 4* properties and most of the time 3* 2*. They told us to give near...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Holidays Inn & Suites — cancellation of membership [Resolved]

 [email protected] on Mar 8, 2019
Hi

I want cancel the chis membership as from the beginning when i took membership in july 2018 i understood i am in a trap as when i asked them to book hotel mariott in agra they told me they cant and said that they can give a hotel imperial which is -3 star category hotel when i want to cancel membership and i asked for trident agra which they again refused and after several
Mails of asking cancellation of membership the customer care manager rahul arora called and said they will give sarovar premier which was also not worth but as it was my bday month i said ok but membership...
Complaint comments  Read comments Complaint category Products & Services

Country Holidays Inn & Suites — country holidays inn and suites making false promises and doing fraud, cancel my membership and need refund

 abvinaku on Mar 6, 2019
This is my worst experience with a country holiday inn & suites/chis (Don’t confuse it with country inn). The sweetness and the gesture the sales team will show while selling their membership, you are bound to fall into their trap and once your card is swiped, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it later. They give all type of wrong information and make false promises.
Following is the description of the incident that i have...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Holidays Inn & Suites — refund full amount | poor service | fake company

 Geetika2124 on Mar 5, 2019
Fake promises:-
At the time of membership, they said we will arrange hotel and tickets contact person was krishna and shekher.
They also promised us for the refund if we will dissatisfy with their service and they have not mentioned any kind of t&c.
After taking membership they denied the trip by saying you will get this trip after 21 days. After lots of fight t and discussion, they agreed on us for hotel booking and denied for flight by saying this will need prior 15 days prior notice. We agreed and ask for options.
They provide me below options which are not more than...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Country Holidays Inn & Suites — they deduct my 15 days salary without taking any satisfactory reason

 Raghav singh rajput on Mar 2, 2019
I am ex employee of country holiday inn and suites as a accountant employee code - chis0501. I joined this company in october 2018. After working 2 months in 28 november the assistant manager prakash gupta forcefully resigned me from the company. Next day when i go to company for fulfilling 15 days notice period they are block my id. When i complained about this to account manager deepak kumar and hr head nancy sabharwal they told me to go back to your home your full and final salary has been release within 45 working days. I request account manager deepak kumar please release my full and final...
Complaint comments  Read comments Complaint category Employers

Country Holidays Inn & Suites — they deduct my 15 days salary without taking any satisfactory reason

 Rv Raj on Mar 2, 2019
I am ex employee of country holiday inn and suites as a accountant employee code - chis0501. I joined this company in october 2018. After working 2 months in 28 november the assistant manager prakash gupta forcefully resigned me from the company. Next day when i go to company for fulfilling 15 days notice period they are block my id. When i complained about this to account manager deepak kumar and hr head nancy sabharwal they told me to go back to your home your full and final salary has been release within 45 working days. I request account manager deepak kumar please release my full and final...
Complaint comments  Read comments Complaint category Other

Country Holidays Inn & Suites — fraudulently sold their membership by serving intoxicated coffee.tly sold their membership by serving intoxicated coffee.

 nidhi_mittal on Mar 1, 2019
We received a message from Country Holidays Inn & Suites(CHIS) stating that we have won 2N/3D stay, 2 movie tickets and dinner vouchers. To claim this, we had to visit their office in MGF metropolitan mall, Gurugram. Initially we ignored this, but then we got multiple calls from them saying it'll take just 45 minutes and requested us to visit their office. Anyways we had to visit Gurugram on Sunday for meeting some friends, so planned to visit CHIS office as well while returning. We reached there at approx. 8 p.m on 24th Feb, 2019. While we were waiting on reception, their receptionist clicked our...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

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