Country Holidays Inn & Suites Complaints & Reviews

I have visited places but the property should be updated. New properties should be added. They took the price of 5 star but we are getting not that much good. I want to have great service and accommodation as the amount given to them. Kindly do it or this will be an issue.

CHIS ko aone members k alawa v packages dene chahiye. Members ko fayda milta hai fir other public ko v deni chahiye. I enquired about the same but I didn't get any response. The reservation team denied about the packages so they should arrange some process for the same. As everyone can't go for membership.
Take care of this concern.

Dear CHIS,

I am a member since 2019. Maine kafi kuchh use kiya hai. Kafi property me visit kiya stay kiya. But somehow mujhe reservation me Kahi na Kahi dikkat aati hai. Most of the time Maine issues face kiye Hain. App se booking ki issue aati hai. Wo v resolve kro aap.
This is humble request.

For the booking we have to face many issues. For the last time I had put my query for the same. But I didn't get any response. The booking is always going through emails why not through app.

Kindly update this so that we can use it effectively.

I am a happy member of CHIS since 2020 but in case of property availability in UK this time. I am facing a little issue. Last time in Shimla you took the property. I had a great time in Shimla with the staffs and services. Kindly look into this concern and update me as soon as possible. It will be a great help as it will benefit me as a membership holder.

Dear CHIS,
I have raised my query regarding Property in UK. But we didn't receive update as per the guidelines.
As per our request to bring up the property in Shimla. You did very well and brought that one. This time as well. Kindly go for the property in UK. It'll be very helpful.

This is a big fraud company.They promised me in Feb they are going to refund my money within 60 working days. After 60 working days, they promised me a new date, and then again a new date, and so on. I have so many emails from them where they are just giving me a new date every time for a refund. The owners of this company are doing this intentionally.Soon i will start legal proceedings against them. Don't fall into the trap if they promised a date to you for a refund. They are never going to return your money themselves.

We Took The Membership Plan On May 2022. It’s With Utmost Dissatisfaction And Frustration I Am Writing This. Mr Manish / Miss Muskan And Mr Khurshid Which Was Sales Manager At CHIS Noida Forced Us To Avail The Services. A Whole Lot Of T&C Are Put Before Us On Both Voucher And Membership Nights Which At The Time Of Selling Were Never Mentioned. At The Timing Of Selling They Assured Us That We Don't Have To Pay A Single Penny And About AMC/ASF...

The service of this company is very pathetic, They give false promises and vouchers they provide are totally fake. These vouchers are just to attract you to buy membership. You will not be able to redeem these vouchers at all as they have put lot of clauses. And if you are lucky enough to redeem these vouchers which is 1 % chance, you will only get 10% of the value, like say hotel accommodation first they will provide you location which you don't want to go then they will charge you 70-80% of the hotel night charges in the name o[censored]tility charges. flight vouchers worth 5000 rs they will just offer 1000rs and that also you will not be able to redeem they have many excuses like technical issues, limited time duration.

We Took The Membership Plan On May 2022. It’s With Utmost Dissatisfaction And Frustration I Am Writing This. Mr Manish / Miss Muskan And Mr Khurshid Which Was Sales Manager At CHIS Noida Forced Us To Avail The Services. A Whole Lot Of T&C Are Put Before Us On Both Voucher And Membership Nights Which At The Time Of Selling Were Never Mentioned. At The Timing Of Selling They Assured Us That We Don't Have To Pay A Single Penny And About AMC/ASF...

Dear CHIS team,
I have attempted to make booking though email for booking a property, i recieved response quoting below in 18th June.

"Dear Member,
Greetings from Country Holidays Inn & Suites !!!

Kindly allow us some time we will get back to you after checking the availability.

I have not had any response to this for an other 11 days...till today...
I reached out to customer...

While purchasing the membership, one of the payment was made twice of amount Rs50000. We informed them about the this double payment. They said that they would return the mobey in two weeks. But its been 2 months since they haven't been picking up the calls or replying to our mail regarding the refund. We have tried multiple times to mail them or call them but all the efforts do not seem to be enough. And their services are so bad, Recently I booked a hotel in shimla and the hotel was awful where stay was impossible. These people are simply harassing and wasting time and money. I am so exhausted running behind them just to get out money back and for service for which I have paid. They do bot provide vacation, instead they provide us with more tension.

Membership was taken for Rs.75000/- for 30 days vacations to be availed in 5 years. ( To be availed by April-2024)
Complaints :
1. CHIS is not accepting Request for Booking due to non availability of Resort.
2. Not extending Tenure for another 2 years ie till April 2026 as requested due to Covid / Lock down as all Resorts were not in operation more over CHIS office was also closed during Lockdown.
3. CHIS do not allow Members to visit CHIS office in Noida.

As per my experience I found CHIS is a fraud company.
My ID is CHISPH 773170. I took this membership around 4 yrs back. First booking i took immediately alongwith the payment so that was good. But after that There is always one or other excuse ready with them for not providing a property.

Even while getting the membership i was promised to provide two rooms in case of need by adjusting the days pending or due. but now...

Its being 3 year m facing so many issues with this company i paid for membership and I apply manty times but only one time avail the services,

I complained abt to chis company they verbally said on phone will resolve but no they didnt infact they behaved very rudly..

PLease help us if you can.. Thaks

This is inform that chis executives behaved very rude i will not tolerate this kind of behavior and i dont want any kind of membership from this company refund my membership
Its around one year till date you people didnt resolve my query moreover executives such as Mr Abdul, Miss Muskan, Miss Akanksha all of them behaved poorly prior now after so much discussion and mail Miss kirandeep approach and try to solve the matter but again...

Its being one year m facing so many issues with this company i paid for membership still didnt avail any services just bcz of their foolishness once they provide trail service but just not satisfactory bcz they provide me hotel just 1 km away from my home moreover they provide single single bedroom instead of couple bedroom after discussing with them they provide me room after 2-3 days such harassing phase was.
I complained abt to chis company they verbally said on phone will resolve but no they didnt infact they behaved very rudly and in illerate language
Kindly into this matter i’m facing too much

We are extremely unsatisfied with the way the company has progressed as we were promised that this company will be covering almost all the destinations in India and abroad under CHIS within few months of our payment but still almost all destinations are under internal exchange not associated .

Last year we travelled to Bali, Prague, vienna, Budapest, Pattaya and Bangkok but we could not opt for your services as none of the...

I am Dhananjay Kumar purchased a membership of CHIS in 7th April 2022 in Vivanta Taj Dwarka Sector-21 New Delhi.

Sales person Mr Kayyum Khan, Mr.Abdul and Miss Hema they all given wrong commitments to me in hotel and i have paid 77000/- Rupees at a same time and signed agreement which i have not read that time and they told me nothing in this agreement just formalities of this company please sign here.Even they not provide...

Internet is filled with complaints against this company.
They have fooled their customers.
Firstly they don't have rooms available and if they have rooms its not on the dates we want. They promised they have many locations available before membership but now they say only 4-5 are available. They had taken more than 1 lakh till now. They have fake images on their website . The real properties are not good. They are not easy to contact, they don;t pick phone easily .
I want my money back