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Country Holidays Inn & Suites Complaints & Reviews

3.2
Last updated Apr 30, 2024
Complaints 715
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442
Unresolved
273
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Country Holidays Inn & Suites Phone Numbers

Toll free
1800 103 3808
28
61
1800 3000 2701
8
13
Phone
+91 12 0499 4070
18
44

Country Holidays Inn & Suites Website

Country Holidays Inn & Suites Head Office Address

OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Country Holidays Inn & Suites reviews & complaints page 6

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I
ishantech007
from Delhi, Delhi
Mar 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to provide service

I want to book hotels through CHIS but they are not able to provide me any hotels. their customer care center is also not picking our calls.
They looted our money I want refund with interest of my money from CHIS....
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A
Andani
Mar 21, 2023
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Fake Promises

Address:Noida Uttar Pradesh

Fraud Company
We were sold membership 80+ amc.
With fake promises.
They showed most of the locations of country with prime properties.Now neither they have any active location not any property.Booking can be done 72 hrs prior now it's 15 days prior information required .
Moreover they won't give anything, no bookings on weekends.
Past three years they have been almost inactive with most of their location.br...
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DINESH RATHI SONAM RATHI
Mar 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chisind777580

I took chis membership in 14/09/2019, then i went for goa trip paying for one more couple which was with me from 23-25 feb but when i reached my hotel there the hotel manager said your booking is from 22-25 march and he showed me his desktop with booking information and chis gave me 23-25 feb booking details, then i had to immediately book hotels on my own and after such hopeless response from chis i asked for refund but they didnt gave proper...
+3 photos
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PS kuntal
from Kochi, Kerala
Mar 16, 2023
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Fake promises, Very bed service.

Address:Vill- Nagla Khari, Post- Fondar, dist. Mathura (u.p)

Sir my self Pushpendra, My Membership I'd is CHIS0M6604, I am serving in defence. I got a call from CHIS in Jul 21 and called me in a hotel and told that they are distributing some vouchers for some lucky costumer. I went to the hotel and they started to convince us to take their membership by making many false promises. I have taken the membership and paid them 60, 000 for 30 nights stay in hotels in India. I was ok with that but when I...
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A
ashish baweja
from Gurugram, Haryana
Mar 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company looted our money for holidays in Maldives

FRAUD COMPANY!!
Pathetic experience with CHIS. I was trying to book hotels and flights to Maldives via CHIS. They took Rs 63000 in advance and committed to provide hotel vouchers and flight tickets with in 2 days but they never provided any vouchers. These guys don't even have courtesy to pick phone calls. Don't waste your money by taking their membership.
Now I have been following up daily for booking amount refund but no...
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Ashima_123
Mar 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud company taken our money for flights and did not book any flight and still not refunding my money

Address:H 17, Block H, Sector 63, Noida, Uttar Pradesh 201301

I have taken the membership of this company and they promised to give 3 Nights/4 days for Maldives. When we approached to book the vacation, We gave them 63000 for flights and breakfast charges on 4th January 2023 and for our booking date for 15 Feb .After the payment they ensured to give hotel vouchers and flight tickets in 2 days but did not responded for many weeks.
Then they said the hotel is sold out for the dates and we need...
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R
Ritu Raina
Mar 13, 2023
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*Fraud Alert* fake memberships sold

So month back we got a call from a woman executive who told us to collect free coupons from wyndham hotel mohali. We were reluctant to visit but she called us for like 100 times that the vouchers are free and we just need to collect them. As we reached there an executive who’s name was Raj Singh (not sure if this is his real name) pitched a membership to us and since Country Inn seemed to us as a legit brand we bought the membership after...
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Just to take AMC charged they offered 5 star hotel in Goa.
They confirmed on the email that they will provide the booking confirmation on the clearance of amc dues. And one they received the amount the sales girl (neha Yadav ) who was projecting herself as a relationship manager completely raised her hands.
And she told me to contact the booking team directly. And as usual the booking team are hired in this company to say hi...
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A
Amit Tandon1
from Gurgaon, Haryana
Feb 23, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Service Provided

Website:www.countryholidaysinnsuites.com

Hi All,

I also purchased a 30yr domestic/international plan from CHIS in Feb'2022, Membership Id: CHISDL780794. Since starting faced issues with booking and wanted to cancel my membership but they refuse to cancel and do not respond to emails for any booking requests. I want them to cancel my membership and provide a refund.

Can we take legal action against CHIS for harassment/cheating and demand a full refund?...
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V
vishal.mbm2004
from NOIDA, Uttar Pradesh
Feb 13, 2023
Feb 18, 2023
This thread was updated on Feb 18, 2023
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Illegal and Fake promises by company

After i lodged the complaint last week, one of their department reached out to me and asked the issue. When i explained him again, he mentioned that he will revert but he never did so and again sent the fake mail saying he will not refund the money despite of all issues.

They are calling, wasting time but not helping. Their CEO is also involved and he has never helped or responded.

Request team to take legal...
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V
vishal.mbm2004
from NOIDA, Uttar Pradesh
Feb 10, 2023
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Illegal Activity by the company

Hi Team,

Further to our recent complaints for the Hotels, they have now illegally blocked our accounts temporarily while they took all our money upfront in 2018 and never helped with booking hotel for us. They have been very hostile and rude.

Even their CEO (Vishal rai) has not responded to any of our e-mails and never helped us in resolving our issue. This is long pending now. Request urgent help on this...
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Piyush Gangani
from Gurugram, Haryana
Feb 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Country holidays inns and suite is a fraud company

Website:www.countryholidaysinnsuites.com

They have no integrity. They just want to enroll people. They are not provided me any service after all payment was done. I requested multiple times but they have provided no reservation. None of the hotels shown at the time of sales pitch were ever operational. They are FRAUD. ITS A SCHEME TO CHEAT....
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Aakanchha073
from Gurugram, Haryana
Feb 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False policies communicated at the time of selling the membership

Address:Chis, noida
Website:www.countryholidaysinnsuites.com

Fraud sales pitch. Intention to cheat consumers and fraudly enroll them into membership with false services promised. They have no intntion to provide any service....
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T
T K Agrawal
Feb 5, 2023
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Country Holidays Inn & Suites Financial Fraud

CHIS is a total fraud scheme. They have built this pyramid scheme to attract and befool users. They taken two lakh rupees from us promising that we will be able to get booking across all cities and states in India. It has been three years now, but I have not been able to book even a single trip. None of their helpline number is available nor do they reply properly over email. They come up with a new excuse every time. This is a big financial...
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T
tarunrana1698
from Gurugram, Haryana
Jan 30, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHIS Fraud- I paid Rs2Lac, Paid hotel booking amount as well, No refund yet

Address:Country Holidays Inn & Suites Pvt. Ltd. H-17 Ground Floor, Block H, Sector 63, Noida, Uttar Pradesh 201301(U.P.) Toll Free no- 0120-4994070 / 18001

1. We were invited by one of the CHIS field agents we met at MGF mall on 24th July 2022. By ~6:30 PM we received a call from CHIS that we are invited to a session that will be for around 30 mins and is for limited people only & they were supposed to provide some free gift vouchers including 2N-3D holidays for one of the 7-8 destinations in India. + Couple Movie voucher+ Beauty parlor voucher.
A screenshot of the invitation is attached.br...
+2 photos
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A
anjushobari
Jan 28, 2023
May 18, 2023
This thread was updated on May 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mentally haressment- not providing service

Address:Country Holidays Inn & Suites Pvt. Ltd. H-17 Ground Floor, Block H, Sector 63, Noida, Uttar Pradesh 201301(U.P.) Toll Free no- 0120-4994070 / 18001

...S...O...S...

Dear sir,
I want to share my grief through this mail regarding CHIS service (Only 5% service provided against the agreement till ending of 5th year, Plan will expire in Mar'23).
User id - id - 773739
Myself deepak sharma & anju sharma (Wife) has purchased country holiday inn & suites membership CHISBH773927 in 85000/-. 31-mar-2018.
We have paid all amounts during inception by mutually...
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Dharnabijlani
Jan 17, 2023
Nov 25, 2023
This thread was updated on Nov 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Financial Fraud

Address:Noida

CHIS has taken two lakh rupees from us promising that we will be able to get booking across all cities and states in India. It has been two years now, but I have not been able to book even a single trip. None of their helpline number is available nor do they reply properly over email. This is a big financial fraud and I claim money refund.
Last month also, they promised me to make my bookings and begged to close the complaint after...
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Dharnabijlani
Jan 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Financial Fraud

CHIS has taken two lakh rupees from US promising that we will be able to get booking across all cities and states in India. It has been two years now, but I have not been able to book even a single trip. None of their helpline number is available nor do they reply properly over email. This is a big financial fraud and I claim money refund....
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ajay022
from Delhi, Delhi
Jan 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Contacts For Customer Responses

Address:Delhi

I am a member of 2019. I joined CHIS. I get callas for feedback after every holiday I spent in past 3 years. But there are some lags in them. The coordination is so cold and there's no technicality.
Kindly make some changes in them for a better UI.

Thanks...
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Sandeeps1
from Noida, Uttar Pradesh
Jan 9, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application is not working in Mobile Application

Address:Noida

The application is not working properly. My AMC and payments all are manupulated. I am unable to track my holidays. Fix it or refund my membership amount....
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