[Resolved]  HDFC Bank — Cash on call

Address:Chennai, Tamil Nadu

Hi,
I am Saravanan from chennai. I am using HDFC credit card since 2 years. I got a call before 5 months, and the voice says
"We are providing exclusive offer (i.e) Cash on call, If you want you can just click apply thro netbanking. Amount will credit with in 2 days. Etc..etc.." On that time i didn't accept it Bcoz, I no need that offer on that time. But now I really need for money(not huge amount) the bankers are being professionals, They are gently replied "Sir, as per bank policy now you are not eligible for the product, we can give you another exciting offer....i.e...etc.etc." I surprised Because my credit limit also extended. I am not having sense about the bank policy.

My question and suggestion is when we need we can get, when we don't why can we ?

But my brother using CITI bank card, They are providing anytime cash on call facility. My suggestion is, if you are going to buy a new credit card don't go with HDFC. Go a head with other providers.

Thanks,
Saravanan
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Aug 13, 2020
Complaint marked as Resolved 
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Credit Card — cash availing facility not provided

Ihave got ICICI Bank credit. card no"[protected]" issued on 11/08 valid till 11/12. Total credit limit available 1, 52, 000. Out of which I have purchased aprox.13, 500/- last payment done 1700/- & cleared till purchase of 13, 500/-. Now Rs.13500/- balance is there in my account.will be due end of this mar-09. Now I want to meet my hospital eepence, for this I have tried to withdraw money in ICICI ATM many times but transaction is refused. When I have contact ICICI Customer care regaring cash withdrawl facilities, they told till 6 months cash transaction facility will not be given.
I have not told regarding this rules during issue of the card from bank authorities.
Regarding Electricity bill payment ICICI charged annual fees. But now they refused to provide this facility.For this many times I have approched customer care but no proper response got it from ICICI. This is totally arogance of the bank towards customer.Please look into the matter seriously & do the needful
Hi,
I am Saravanan from chennai. I am using HDFC credit card since 2 years. I got a call before 5 months, and the voice says
"We are providing exclusive offer (i.e) Cash on call, If you want you can just click apply thro netbanking. Amount will credit with in 2 days. Etc..etc.." On that time i didn't accept it Bcoz, I no need that offer on that time. But now I really need for money(not huge amount) the bankers are being professionals, They are gently replied "Sir, as per bank policy now you are not eligible for the product, we can give you another exciting offer...i.e...etc.etc." I surprised Because my credit limit also extended. I am not having sense about the bank policy.

My question and suggestion is when we need we can get, when we don't why can we ?

But my brother using CITI bank card, They are providing anytime cash on call facility. My suggestion is, if you are going to buy a new credit card don't go with HDFC. Go a head with other providers.

Thanks,
Saravanan
+[protected]
Hi,
I am Saravanan from chennai. I am using HDFC credit card since 2 years. I got a call before 5 months, and the voice says
"We are providing exclusive offer (i.e) Cash on call, If you want you can just click apply thro netbanking. Amount will credit with in 2 days. Etc..etc.." On that time i didn't accept it Bcoz, I no need that offer on that time. But now I really need for money(not huge amount) the bankers are being professionals, They are gently replied "Sir, as per bank policy now you are not eligible for the product, we can give you another exciting offer...i.e...etc.etc." I surprised Because my credit limit also extended. I am not having sense about the bank policy.

My question and suggestion is when we need we can get, when we don't why can we ?

But my brother using CITI bank card, They are providing anytime cash on call facility. My suggestion is, if you are going to buy a new credit card don't go with HDFC. Go a head with other providers.

Thanks,
Saravanan

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