HDFC Bank Complaints & Reviews

Dear Sir

This is in reference to e-mail: ref no [protected].I am not satisfied with the reply received.

I am not responsible for below mention transaction as i never did that.


My Case History

I am availing your services using credit card (Gold) issued by you on my name bearing number [protected]. On 5.10.2012 I received an SMS regarding transaction of Rs.17130.58 along with currency conversion charges 599.57 showing transfer to Entropay London I was shocked as I never did such transfer nor was my card lost.
In order to inform you I immediately made a call on your customer care and lodged my compliant whereby it was assured to me that the discrepancy will be removed at the earliest. Following the instructions of your customer care executives I also dropped a dispute Redressal form in drop box of HDFC Bank for which I also received a verification call.
Thereafter I many time called your customer care for the follow up of my matter and I was always told that the matter is under investigation. But on 20.03.2013 I was again surprised as customer care executive told me that there is no such complaint in their records but again on the same day another customer care executive called me and told me that the matter is closed on 25/10/2012, therefore I am liable to make the payment of Rs.17130.58. This proves lack of service on your part as after 6 months of allotting complaint number and receiving Dispute Redressal Form your executives are saying that there is no such complaint.

I therefore request you to look in to the matter and to remove the discrepancy so that I am not forced to any wrongful loss and harassment.

Thanks & Regards

Jyoti
[protected]

I filled up a form for Sampoorn Samridhi Plan.
But the policy bond paper is for plan HDFCSL Classic Assure and not for Sampoorn Sanridhi.

My signature has been duplicated without my concern in the bond paper I received. Also the date mentioned is wrong in bond paper.

The no. of original form I filled up is different from the no. mentioned in the bond paper.

The address mentioned in my original form has been changed in the bond paper.

There is mismatch in my Nominee name spelling between the original form and bond paper.


Thanks & regards
Sagar Datta
[protected]

Dear sir
my name is Ramakrishna.P my a/c :[protected] this is salary a/c every two months they (hdfc) debited as (ASD) rs 392/- totally i lost rs784/- my take home salary 10000/- , i requested to my consultancy and they told close the a/c so closed the a/c of HDFC BANK date[protected] at barkatpura (branch) hyderabad .andhra pradesh. i am not happy with HDFC bank service .

thanking you ,
ramakrishna.p
mob : [protected]

sir. i am rajiv kumar.i have purchase fixed deposit insurance policy no14637694 by cerdit card on EMI BASIS instalement. now one year complete he says after one year y should be pay with interest.basically i have cancelled first time then again call bach he insure not given interest rate.noe he has cheeting me i request to y given back my money.

thanking you
RAJIV KUMAR
[protected]

Hi creditcard team,

I really got irritation with the credicard,credicard bills and with the customer care people.

When i got credit card that time i got 24 months emi policy.They told that i can cancel at any time. I will get only emi money not process charged money.In october-2012 for cancelling that ergo policy i called somany times. finally i got call from your cancellation team. They told that it will cancel with in 15days. After that i am out of station 3months. After i came when i saw that 3months bills emi has debitted. Again i called in march-2013. They told that it's cancelled and you will get that emi amount in april-2013 bill.
Now if i see in april bill it has been pre closed.And they were telling like we con't cancel that policy that's why we preclosed it.
I am telling i don't want policy.but you people pre closed it and telling to me to pay entire amount.
I don't know for what purpose you people are irritating customers like this.

Can you people cancel that ergo policy or else cancel my credit card.
Credit card number : [protected]

Dear Sir / Madam,

I am Prashant Nimbalkar, I have made home loan application to HDFC Ltd. My Home loan file number is[protected], due to low valuation of the property done by valuers I intended to buy. I did not take any loan from HDFC Ltd. Hence I requested you to refund me the processing fees of Rs.10000/- ( Rupees Ten Thousand ) which I have paid to HDFC Ltd.

In order to get refund, I am following this matter with the bank representative for last couple of years and still it is pending. Therefore with a hope to resolve this matter I am sending this compliant for your perusal.

Looking forward for your cooperation.

Best Regards,
Prashant Nimbalkar
+ 91 [protected]

Respected Sir,

I worked with HDFC Bank as a Senior Contract Sales Executive From March-2011 to December 2011. but till date my PF/ Settlement not done. kindly help me.

I request you please provide me my PF number My Emp. Code.-CS40199

Soumya Ranjan Sahoo
Mobile No. [protected]

DEAR SIR/MADAM,
I had purchased Samsung Galaxy grand after seeing th full page advertise on leading newspaper and on 29-03-13 on Deccan Herald where in they had annouced 0% Processing fee and 0%Intrest and 0% downpayment for 6 months if we go for HDFC creditcard. Since last date in 31-03-13, I had rushed to Vaishnavi Enterprises , Bellary an Authorised Dealer for SAMSUNG mobiles and used the HDFC Credit card . Pl note I had taken at 12.50 PM on 31-03-13 well within the offer last date.
On 03-04-13 when i checked at my HDFC web site, to my surprises I had found that Rs.935.21 PROCESSING FEE, Rs.3.36 EDU CESS AND Rs.112.22 AS SERVICE TAX LEVIED ON my credit card. I had trying to contact the HDFC call center and they are not giving proper answer. I had written several mails to "customerservices.[protected]@hdfcbank.com" but there in no reply.
I had checked with M/s Vaishnavi enterprises Bellary and they had confirmed that they had not charged any processing fee on my purchase. And this is wholy done by HDFC
Pl help me to get the amount back which is illigally charged sir
regards
arun udupa
+91-[protected]
from Bellary-Karnataka

Lokesh Custmer Acc No. [protected]

At the time of opening of account I was assured to get preferred account with zero minimum balance at chandigarh Sec 17 branch of HDFC.

But still they dducted 393+107 rs from my account and my account is showig regular status with 5000 minimum balance.

I discusssed this issue several time with branch manager and employees, they always assure me to fix this but still problem is same.

I think this is the strategy of HDFC employees to woo customer just to make commission and to loot thir money

Respected Sir/Madam

having a hdfc saving account. currently not use this account . i am continuing this account due to my personal loan is going on in HDFC.
and HDFC bank deducting amount consistently from my account for what i dont know , they didnt inform me before .i maintain this account only for my credit card bill and personal loan.
already having big problem of lack of money besides HDFC deducting money form my account consistently.

i think i have shift my personal loan to another bank.

HdFC using its rights in wrong manner.

here below i mention what kind of charges they are deduction.

AMB CHRG INCL ST & CESS FOR JAN2013(many times charges deducted by this statement)

Savings Account No.: [protected] , PRIYADARSHINI VIHAR
Name:Hemant Kumar Mahalle
mobile:+91 [protected]

Hi ,


I have opened a salary account in HDFC bank on Feb, 2011. Account No :[protected]

But salary was never credited in that, however i was using my account regulary.


But suddenly on March, 2013 after two years they deducted around 3000/ rupee from my acount for not maintaining the saving account minimum balance.

First of all they should tell me that they are...

I was a credit card holder with HDFC bank. Three months back I have received credit card bill with unknow transaction (international transaction paris) of 37000 ruppees and submitted the dispute form to correct the bill details. During this period my card was blocked and transaction amount was got setteled. And also I requested for not to issue any further card as I totally fedup with credit cards and now I am not holding any credit card from HDFC.

Today I found a mail from HDFC Credit card bill ((international transaction tokyo) mail with due amount details. when I called back to the customer care asked me to submit the dispute form!!. which is totally unbarable and I totally fed up with this.

Please let me know the details how to proceed to take a legal action against HDFC ?

For the security reasons I am not enclosing any of my credit card details.
Personal Deatils: ch. Sridhar, [protected]

Please do the needful.

Regards,
Sridhar.ch

HDFC LIFE have opened a new policy (Policy No.[protected] without my assurance and without filling any policy openening form which might be my duly signed and also debited RS.15000/-from my Credit Card Account (Card No.[protected]).I indirectly received one of HDFC LIFE Insurance Policy Kit on 25/3/2013 named by me and also cleverly attached scan copy of policy opening form which was filled by duplicate person . I did not understand that how one Policy can be opened without filling up by Customer Signature ?did not expect this type of case from Big Banner like HDFC LIFE and think positive action should be taken as early as possible in this matter. I did not required this Policy right now.

Hi,
I have paid the amount to the bank .. But after some days I was not getting my bill just because of that bank was putting the charges on my card. When I made a complaint regarding the same them I was commitrd by bank executive that i[censored] wud pa this much of amount then you need not to pay the charges , we will deduct the charges .. But on stead of that my charges increased. Now my bill is 25000.. Its a haresment by the bank ..

sir, i have 5 sb and 1 current a/c in hdfc since 2008 in santhome branch in chennai. from january they have started taking out rs 280.90 from all the a/c monthly . they never informed that the monthly minimum maintanace has been increased from 5000 to 10000. in current a/c again they have started squindling money in name of cash deposit . i had informed the branch office about the deposit before it self inspite of it they r taking charges.past so many years i have maintained the balance correctly but if they change without intimation how do we know. i have lost above 7000 rs, in charges .

sir,

I have submitted all due of hdfc home loan at gandhidham branch but i am not getting paper on time which was supposed to be for loan account number[protected] .

my contact mail id is [protected]@rediffmail.com .
No any firm reply i received since last 10 days .

Please help me to get my home paper before 5th of april 2013 .

Ritesh kumar rathore

Hi,
This complaint is regarding - My account debit, but not able to receive the money from ATM

Incident Happen – PNB ATM I5370200 at Godwari Complex Sh-37 Noida
Time – 8:50 AM (Approximate)
Amount – 3000 Rs

Account Number – [protected]


I received a complaint number from HDFC - HBL=[protected], but yet to get money matter resolve
Please help me out

Br
praveen Sidola
[protected]

I Imran Batliwala having an saving account in HDFC Bank at Mohammed Ali Road Branch holding a.c.no:[protected]. At the time of opening a/c bank has not informed me to maintain average quarterly balance of rs.10000. since last year 2012 they are contineously deducting every month sum of the amount from account without informing me. The bank has neither inform me nor even text me to maintain the balance when i visit the branch in feb 2013 to close my account the manager told me i[censored] want to close the account u have to pay rs.1600 so i told him i dont want to pay i want to continue account so he told me u have to deposit 10,000 in the bank and rs.1600 will be deduct from ur account since then the case is pending so pls. find a solution to this problem. i dont know exact amt. that has been deducted because i was not receiving the statement it might be more or less near by rs.2000 THANKS. IMRAN BATLIWALA...........

03/04/2013

deduction for asd charge
reguarding asd d charges Hi Sir, My A/C Number is [protected]& My name K.RAVI:, this is my salary account. In this account 393.26&393.26rs was deducted as “ASD D” Charge dated 11. 03. 2013 . please resolve this issue . with out any information money was deducted...regards K.RAVI..

eguarding asd d charges
Hi Sir,
My A/C Number is [protected]:, this is my salary account. In this account today 280.90 rs was debited as “ASD D” Charge dated 01.04.2013 . please resolve this issue .


regards
jaykant prasad