HDFC Bank Complaints & Reviews

Dear Sir,
I want to bring it to your kind attention that some days ago I was approached by Shri. Balasaheb D Gaware who is holding his home loan account with HDFC bank.(A/C No.[protected]. He said to me that he wish to clear all the outstanding in his account but he is not approved with some of the penalties and interest rate calculation done by the bank. As per his version, whenever he approaches HDFC bank, he does not get clear understanding about the amount and interest rate calculation etc.

For that matter he handed over to me a authority letter and asked me to inquire about status and present outstanding in his aforesaid home loan account.
For the same reason I entered the premises of HDFC home loan office, near KSB Chauk, Chinchwad for inquiring about present outstanding in his loan account so that he could pay the amount and clear the loan.
When I entered the office of HDFC Home Loan at around 3 O'clock on 12/04/2013, I was told to meet Ms. Nidhi.

Ms. Nidhi told me that she can not provide me with the information and the authority letter is not sufficient and they would like to see the applicant in person. When I told her that applicant is not in the position to come physically and thats the reason he has sent me with an authority letter duly signed and attested by him, she said to me that she can not even talk to me any further and it will be better if I walk out of their premises. When I said that atleast give me the number of your higher authority so that I can consult with them, she denied having any such number with her.
Then suddenly Mr. Nitin Misal sitting beside to her stood up and started to shout at me. He told me to just get out of the office otherwise he will through me out of the place. When I told him that this type of behavior is not suitable for an officer like him, he pounced upon me and tried to thrash me and started to push me away. When I reminded him that he cannot touch and physically push me like that, he started to abuse me by using all sort of slang and uncomplimentary language and again tried to physically manhandle me.
In between he was asking me that why I was demanding his superior's numbers and said that he is not afraid of any senior and told me to go and lodge complaint with any one and no senior officer can do anything to him.

Considering the gravity of the situation and looking at the uncontrolled aggressive postures of Mr. Nitin Misal, my friend Mr. Tushar who was accompanying me tried to douse the situation and took me away from the officer and I moved out of the office premises.
Then I got the telephone number of his superior office from Pune and I called onto them[protected] to lodge my protest. The officer on the other-side listened to me patiently. He was at first tried to be factful and reminded me that information of an account can not be provided without an authority letter, but then when I reminded him that I am already carrying an authority letter he surprised me by saying that they need to first check the "sanctity" of the authority letter that I am carrying. He then tried to shield the guilty officer saying that he can't believe that anything like that has happened and instead told me to be calm and not to escalate the matter.
After narrating this incident I would like to emphasis that I am requesting for a stringent and strict action against Mr. Nitin Misal and a departmental inquiry must be initiated against him for abusing, threatening and manhandling me.

Hello All,

I have been following up with HDFC Bank for several days now, for the transfer of my credit amount from my credit card to my savings account. Both are linked and can be easily done in a day, but this has not been done till date. Not sure how the organization works. It is extremely in efficient in its customer complaints. I had purchased multiple first class railway tickets to the amount of Rs 40,000 for travel in...

Name - Vipin Kalra
Mobile no. - [protected]
Policy no.[protected]
Policy name - HDFC Life Sampoorn Samriddhi Insurance Plan
Broker - NetAmbit

I would like to highlight the fraud conducted by HDFC Life and NetAmbit.

The details of fraud conducted with me:
• It is a clear case of forgery, duplicate signature and false commitments.
• My signs are forged. I did not sign...

Hi,

I had visited the HDFC bank, Kamani, Kurla(W) for depositing cash in friends account.
But the cash counter redused to accept the cash as that account was salary account.

He told me to take approval of bank manager. Manager repeated the same thing & asked to transfer the cash online.

If someone has EMI deducting next day & want to deposit some cash then how he will do that.

HDFC bank should think on this. Its really irritating for their existing & future customers,

Please revert if someone has any comments on this.

Thanks,
Laxman

Well i never suggest to anyone to open an account in hdfc bank. hdfc bank is blur to be as private bank.

Well this my third time i am complaining about hdfc bank services, now it is come to my self respect, on 15th of april (today) near about 12 pm i and my brother go to bank for deposit in our firm account named mobile care ( current account) rs 3 lac. and 2 lac deposit for my friend account named khushboo goel (saving account). after deposit in our firm account bank cashier says ( who take the money from us) you can't deposit 2 lac in saving account without any major reason ( means we have to specify the reason why we gonna deposit huge amount in saving account). we said ok don't deposit in khushboo goel account, deposit this amount ( rs 2 lac) in our firm account ( mobile care). That's all cahier done his job. we both go back to our office and i transfer rs 2 lacs to khushboo goel account through online banking. later near about 6 pm bank representative call us and blame on us that we had deposited rs 4 lacs not 5 lacs in our firm account. she mean that we steal the money from cashier counter or we gave rs 4 lac to cashier. this is very rude behavior from that representative and branch manager mr amit, he is claiming that we did something wrong in hdfc bank. that was very crap moment that a senior branch manager claiming on us without any confirmation in his bank, without any enquiry or without checking their cctv camera's. now it is the time to file law suit against your bank or hdfc bank has to take any hard step against branch manager and that representative. if bank did'nt take hard step against branch manager then i swear i will ruin your panipat branch image with the help of law. i need immediate response from bank anyhow.

sakoon arora

monile no:[protected]


our firm name:- mobile care, account no:- [protected]

my friend account name :- khushboo goel account no:- [protected]


Thanks

YESTERDAY I WENT TO PURCHASE GOLD IN MALABAR GOLD JEWELLERY COIMBATORE AFTER PURCHASE THE GOLD I GIVE MY HDFC PLATINUM PLUS CREDIT CARD FOR BILLING MY AVAILLABLE CREDIT LIMIT IN CARD IS ( 68,308.84) I USE SWIPE CARD FOR (43,380.00) THE AMOUNT IS DEBITED FROM CARD THE BILL SHOWS DECLAINED .I CONTACT CUSTUMER CARE SERVICES THE AMOUNT WILL BE CREDIT WITH IN 48 HOURS SORRY FOR INCONVINENCE .YESTERDAY I NOT ABLE TO PURCHASE GOLD I NEED JUSTICE .

credit cards no [protected] were offered by bank not asked by me never.I never
purchased or used the said cards during the period & it were blocked by bank.The
Rs.125000/-were deposited by bank in my account on[protected].The said amount were
repaid in the 36 EMI as per the schedule of bank & total amount repaid for
RS.170000/-.BY me ( Rs.ONE LAC SEVENTY THOUSAND ONLY)WITH THE PRINCIPAL AMOUNT +
INTEREST.The charges were mentioned by the bank were falls & were not accepted by
me since beginning.I had already replied all statement from the since beginning &
no action were taken by the bank DURING THE PERIOD.

Still the Bank officials demanding huge amount more than Rs.100000/- Inspite of paid full amount of loan amount in EMIs & not used for another purposes.

They have reported my name on CIBIL records also as negative & defauter .

My humble request to HDFC official on which ground you have been reported my name on
CIBIL records?

And CIBIL authorities also why only member have reported to you & not examined the facts & record
from customer side, it means you have not follow the rules of natural justice & directly
hanged me in your records.

kindly see the facts in the matter & give me proper justification at the earliest
or remove my name from your CIBIL records.

This is your duty to check the facts from your member & also cross verified all
relevants documents in this regard.

Not yet received NOC
Not Yet received my NOC


Lan No. 91122007
Respected Sir,
i am sending you information,of my loan for the two wheeler ,my bike loan have been finished long back but i dint not recieved my NOC.
Plz let me know about my NOC. Through the phone call or reply to this email id. [protected]@gmail.com
LOAN Completed in 0382010

.

Your contact number (mobile) :[protected] OR [protected]
Communication address with six digit pin code number

Mr.B.NARAYANA,
Flat No.T-2,sonu Residency,Vidhya nagar,Chandanagar,
A.P.
Hyd:500050

I was missold a policy by HDFC Standard life. I complained to the insurance ombudsman. Now I want to go to the consumer courts.

I purchased the policy in Gurgaon but my residential address is that of West Bengal.

I filed a case with insurance ombudsman Chandigarh but they transferred my case to Ombudsman Kolkata. They said as I reside in West Bengal and my residential address is that of West Bengal, my complaint would be handled by Kolkata Ombudsman.

I want to know what is the right place to file complaint in the consumer courts. I purchased the policy in Gurgaon but my residential address is that of West Bengal. . Should it be West Bengal or Gurgaon ?

Dear All,
I was worked for Hdfc Bank between Aug 2011 to Dec 2011 at Hingne Khurd,Pune branch and that timemy sales manager was Mr.Pawan Jha.He is supportive in nature but he has not enough knowledge about exit process in bank.

I am complaining about concern person or Hr team is that i have been left bank more than a year ago and till the time i m not geting the relieving letter and my pf i have clear the full and final settlement, i have contact many time to my manager he just tell me go to nana peth branch and ask from there but this is also not an useful task.
so i just want from you,look into the matter and solve it asap...

Please send me suggestions......



Thanks
CS44266

Unwanted calls for appointment Claiming to be from HDFC life and BSL from nos.- [protected],7099,7017, [protected], 40161900
Many time they dnt speak n just call n disconnect many times to harass u.Sorry state of affairs, i this Insurance of fish market.Is Mr. Aditya birla sleeping over all this in luxury with money earned by fooling customers like this ! Good company bad polices n employees.

D/Sir,
I had taken a home loan A/C :[protected] from Meerut city,HDFC Bank in year '[protected]@11.0% with floating ROI.
Initially for 2.5 yrs bk float ROI towards increase itself, later on from Nov'2010 to March'2013 recover
@13.75% (Peak value). The Current ROI is 10.15% by the same bk. I enquire from the bk why is recover
at so high rate then bk ready to change with current rate onward for balance amount.
Grievance is that if I did not ask then bk continue the same, Whether bk has its clear policy or not ? Loan was release
with float rate, why bk did not revise itself in past as such rate is not decrease in a overnight ,who is responsible for the loose amount paid in past yrs ???.. I try to get the reply from branch bk & customer care/service also through mail but non of them is responding.
Pl suggest me for the same.Awaiting your invaluable input.

Rgds
Anil Jain
Thane
Cell#[protected]
email id : [protected]@yahoo.com

Dear Sir

This is in reference to e-mail: ref no [protected].I am not satisfied with the reply received.

I am not responsible for below mention transaction as i never did that.


My Case History

I am availing your services using credit card (Gold) issued by you on my name bearing number [protected]. On 5.10.2012 I received an SMS regarding transaction of Rs.17130.58 along with currency conversion charges 599.57 showing transfer to Entropay London I was shocked as I never did such transfer nor was my card lost.
In order to inform you I immediately made a call on your customer care and lodged my compliant whereby it was assured to me that the discrepancy will be removed at the earliest. Following the instructions of your customer care executives I also dropped a dispute Redressal form in drop box of HDFC Bank for which I also received a verification call.
Thereafter I many time called your customer care for the follow up of my matter and I was always told that the matter is under investigation. But on 20.03.2013 I was again surprised as customer care executive told me that there is no such complaint in their records but again on the same day another customer care executive called me and told me that the matter is closed on 25/10/2012, therefore I am liable to make the payment of Rs.17130.58. This proves lack of service on your part as after 6 months of allotting complaint number and receiving Dispute Redressal Form your executives are saying that there is no such complaint.

I therefore request you to look in to the matter and to remove the discrepancy so that I am not forced to any wrongful loss and harassment.

Thanks & Regards

Jyoti
[protected]

I filled up a form for Sampoorn Samridhi Plan.
But the policy bond paper is for plan HDFCSL Classic Assure and not for Sampoorn Sanridhi.

My signature has been duplicated without my concern in the bond paper I received. Also the date mentioned is wrong in bond paper.

The no. of original form I filled up is different from the no. mentioned in the bond paper.

The address mentioned in my original form has been changed in the bond paper.

There is mismatch in my Nominee name spelling between the original form and bond paper.


Thanks & regards
Sagar Datta
[protected]

Dear sir
my name is Ramakrishna.P my a/c :[protected] this is salary a/c every two months they (hdfc) debited as (ASD) rs 392/- totally i lost rs784/- my take home salary 10000/- , i requested to my consultancy and they told close the a/c so closed the a/c of HDFC BANK date[protected] at barkatpura (branch) hyderabad .andhra pradesh. i am not happy with HDFC bank service .

thanking you ,
ramakrishna.p
mob : [protected]

sir. i am rajiv kumar.i have purchase fixed deposit insurance policy no14637694 by cerdit card on EMI BASIS instalement. now one year complete he says after one year y should be pay with interest.basically i have cancelled first time then again call bach he insure not given interest rate.noe he has cheeting me i request to y given back my money.

thanking you
RAJIV KUMAR
[protected]

Hi creditcard team,

I really got irritation with the credicard,credicard bills and with the customer care people.

When i got credit card that time i got 24 months emi policy.They told that i can cancel at any time. I will get only emi money not process charged money.In october-2012 for cancelling that ergo policy i called somany times. finally i got call from your cancellation team. They told that it will cancel with in 15days. After that i am out of station 3months. After i came when i saw that 3months bills emi has debitted. Again i called in march-2013. They told that it's cancelled and you will get that emi amount in april-2013 bill.
Now if i see in april bill it has been pre closed.And they were telling like we con't cancel that policy that's why we preclosed it.
I am telling i don't want policy.but you people pre closed it and telling to me to pay entire amount.
I don't know for what purpose you people are irritating customers like this.

Can you people cancel that ergo policy or else cancel my credit card.
Credit card number : [protected]

Dear Sir / Madam,

I am Prashant Nimbalkar, I have made home loan application to HDFC Ltd. My Home loan file number is[protected], due to low valuation of the property done by valuers I intended to buy. I did not take any loan from HDFC Ltd. Hence I requested you to refund me the processing fees of Rs.10000/- ( Rupees Ten Thousand ) which I have paid to HDFC Ltd.

In order to get refund, I am following this matter with the bank representative for last couple of years and still it is pending. Therefore with a hope to resolve this matter I am sending this compliant for your perusal.

Looking forward for your cooperation.

Best Regards,
Prashant Nimbalkar
+ 91 [protected]

Respected Sir,

I worked with HDFC Bank as a Senior Contract Sales Executive From March-2011 to December 2011. but till date my PF/ Settlement not done. kindly help me.

I request you please provide me my PF number My Emp. Code.-CS40199

Soumya Ranjan Sahoo
Mobile No. [protected]

DEAR SIR/MADAM,
I had purchased Samsung Galaxy grand after seeing th full page advertise on leading newspaper and on 29-03-13 on Deccan Herald where in they had annouced 0% Processing fee and 0%Intrest and 0% downpayment for 6 months if we go for HDFC creditcard. Since last date in 31-03-13, I had rushed to Vaishnavi Enterprises , Bellary an Authorised Dealer for SAMSUNG mobiles and used the HDFC Credit card . Pl note I had taken at 12.50 PM on 31-03-13 well within the offer last date.
On 03-04-13 when i checked at my HDFC web site, to my surprises I had found that Rs.935.21 PROCESSING FEE, Rs.3.36 EDU CESS AND Rs.112.22 AS SERVICE TAX LEVIED ON my credit card. I had trying to contact the HDFC call center and they are not giving proper answer. I had written several mails to "customerservices.[protected]@hdfcbank.com" but there in no reply.
I had checked with M/s Vaishnavi enterprises Bellary and they had confirmed that they had not charged any processing fee on my purchase. And this is wholy done by HDFC
Pl help me to get the amount back which is illigally charged sir
regards
arun udupa
+91-[protected]
from Bellary-Karnataka