HDFC Bank Complaints & Reviews

Hi Sir/Madam,

This is Suyesha Mitra from Cognizant Bangalore. I applied for HDFC Food Plus Card around 28th Jan to 03rd Feb 2013.I'm supposed to get it in my office address as mentioned by

10-15 days..But I haven't got any intimation mail from them as of now.
I mailed Sangetha from HDFC regarding same..She has record of my submission which she mailed to her other staff members of HDFC to help me to get an update on same..But got no

upadte thereafter..
I mail them also for an update but no luck..
Please help me to get my HDFC Food Plus card..

Thanks,
Suyesha
[protected]
(suyesha.[protected]@cognizant.com)

I have a HDFC corporate Savings bank account at M.G Road Bangalore branch. I have made the transaction on 18th Feb, 2013, which is the ICICI bank credit card bill payment through NEFT. The amount is not credited in ICICI credit card account. The payment amount Rs. 12,253.89/- had done successfully, and the amount is debited from my savings bank account. The reference number/ cheque No:[protected]. I have raised the same with the customer care people and got feedback like amount has successfully transferred to the beneficiary (ICICI credit card). Then I have reached ICICI credit card customer care, they are saying the amount has not received.And again I have escalated the same issue with HDFC bank customer one week back. Still I did not get any response from the either of the banks. I can not fight with two banks, and I don't understand the where was the mistake from the both of the banks. I raised this issue with two banks several times and did not get any response from both the banks. Please take this compliant as a high priority request and resolve the same ASAP.

HDFC A/C No: [protected]

Regards:
Lakshmikanth Reddy
Mob. No: [protected]

Dear Sir,
I Saiyed Khurshid Ali & Madhumita Nag (wife), Deb Tower, Flat No: E/7, M.G.Road(South) Kolkata: 700104.want to lodge a complain against HDFC LIMITED, Housing Development Finance Corporation Ltd., Jeevandeep, 3th Floor, 1, Middleton Street, Kolkata: 700071. Tel:[protected],22886256.
I had taken a loan of Rs.6,[protected]@ 7.75 (Floating) in year 2006.
At present they are charging 13.75 % INTEREST RATE and monthly EMI as Rs. 7,189.
In last financial year our PRINCIPAL COMPONENT was adjusted as Rs. 358 (Three Hundred & Fifty Eight)
where as INTEREST COMPONENT was Rs. 85,910 (Eighty Five Thousand Nine Hundred & Ten)
Now, we want to shift our Home loan a/c to State Bank of India and SBI is also ready to give us the service.
But, HDFC is not allowing us to transfer our loan amount in any condition.
They are not agreeing to receive our application which to be submitted to SBI for further process.
Kindly, HELP US.
Saiyed Khurshid Ali & Madhumita Nag
Home Loan a/c no ( at HDFC[protected].
Mobile no: [protected] & [protected]
E-mail: [protected]@gmail.com

Hi,

My savings account was kept on hold for entire 27K in my account because of delay in creditcard payment. I have paid the creditcard bill and it is more than 4 days and still it is kept on hold.

HDFC Creditcard customer care is least bothered about request (complaint number - [protected]) the customer care lady is so rude and they are not even transferring call to their manager and pretending as if they are their manager and asking me all the details. They tell to call collection department and the collection department number doesn't work[protected]/02 080, [protected].

I have called Grievance redressal officer they said I will receive call within half day of complaint but still nothing has been done. Is this the service provided by HDFC for their clients.

Can HDFC please act on it immediately?

Dear. Sir/Madam.

I Mrs Pritichi Biswal had purchased a insurance policy No. 15646660. In the month of december. from Talcher branch(dist -angul).Orissa.
After the policy reached to me. I decided to cancel the same due to my personal reason.
I contacted my branch manager MR. NIKUNJA RATH. and conveyed my reason for cancellation. He was initially reluctant to cancel but after some days,He said to give my BOND to the agent ,who is also a Bank employee, miss MONALISA MALLICK. I gave her the bond and she said me to go to the ANGUL . In ANGUL branch SLIC OFFICE I was again asked the reason for cancellation. The person took the signature in the cancellation form and said that the agent has not submitted the bond yet. On calling Miss Monalisa mallick the agent,she said that she is a bit busy and that she will deposit the bond the next day.
After 3 days when I inquired for the same she said that in one month, i will be receive my money. But she kept ignoring my calls there after.
Today on 9/3/13, when I again called the branch manager mr NIKUNJA RATH he said that the MISS Monalisa is saying that the she returned the BOND to me and now that the bond is with me. But all these days they were playing with me that the cancellation will be done.
Now that they have misplaced my bond or knowingly they have kept my BOND with them.
I am completely helpless as to what is to be done now.Please do look into the matter. I will be highly grateful to you.
I request you to send the policy details in my mail id that is [protected]@gmail.com . This email id is in my policy too.
This is my last option of contacting you. Failure of which I will take the help from consumer forum as well as from NGO and citizen journalist. PLEASE let them not cheat the hard earned money of innocent persons.
THANKS.
mrs pritichi biswal
ph no- [protected].

My sister who is NRI residing in the UK visited india in January and made a Deposit of 40,000 Pounds in the HDFC bank Nabha branch, and the relationship manager Mr, H Kumar pushed us hard to take an insurance policy called Crest SL to avoid income tax, she signed the form just in case,as she had to leave for UK but told him not to make the policy without consulting us but he went ahead and withdrew 2 lakh Rs from her account and made the policy, my sister was furious and called him to cancel it immediately, he promised to get it cancelled but he kept delaying in spite of my repeated phone calls and reminders and never did so till now, My sister e mailed the bank on [protected]@hdfclife.com within the 'FREE LOOK IN PERIOD' of one month, several times from her registered e mail asking them to cancel the policy immediately and named me as her representative but again they never responded, now when finally some from Bangalore who doesn't understand any language properly, responded he told us you cannot cancel the policy as the 'FREE LOOK IN PERIOD' has gone. i visited the Patiala branch of hdfc life twice during the 'free look in' period with my sister's signature on the cancellation form and all the documents but they did not take back the policy.
Such third class service was never expected from such a bank, there are a bunch of fraudsters sitting in these private banks eying ur money to meet their targets and pocket the commissions. Now my sister and i will withdraw all our money from the bank and we would have no option but to go through the consumer court to get our money back from these fraudsters and make them answerable for the mental harassment they have caused. For your info the policy details are : Rupinder Kaur Khaira. Policy # 15728264 SL CREST. My mobile number is [protected]

K.Rajasekar ,12 Abirami street , Purasaiwakkam ,Chennai 600084 , Applied for personal loan of Rs 2lacs , application No: 23844368 .Bank has refused stating cibil is not good . I do not have any kind of default with any other bank . Please inform me why my my application was not accepted .My salary account is with HDFC for the past 10 years and no defaults so far .

Hi,

I had applied for HDFC Bank credit card on 26th Feb 2013, but till date i had not received any communication from Bank's end.

My entire set of documents was collected on 26th Feb 2012 by DSA 'Hitz Corporation', the executive's who has called me is Mr.Piyush of Hitz Corporation and his no is [protected].

Inspite if calling end number of times at that number, he is not responding to my calls and when asked for the status the company is saying that "we will check and get back to you', but not one is calling back.

There is possibility of getting misuse of my documents and hence i want my documents back.

Is there any authority who can take some strict action against such DSA's / Agencies?

Thanks,
Mohnish Rajapurkar
[protected]

I am Getting every day continuous calls from a Agency for HDFC Credit cards... I have many a times informed them about not interested in opting for any card, still they call atleast 3 times a day for past 15 to 20 days.

Following are the number:[protected]...

I want to know is there any way other than DND to stop receiving calls...

Shameless people even after telling many times they keep calling and each time difference is only a new caller. How do they get numbers.

I have been observing that my money is debiting from my account as depository charges in hundreds.
In the month of Feb and march amount of rs 694.00 and 148.70 have been debited as Depository charges where as i have not used the demat account till now it is just used once for activation by the HDFC securities member 2yrs back after that i didnt used the account till now. More over this demat service was told that they are providing it freely but it seems they are charging and it is not intimated to customer it is clear exploitation of customer.

Dear Sir /madam

I am shantilal jain
Account No. - [protected]
client I.D.[protected]

A month in my account balance was zero and the minimum limit of balance in account is 2500 but bankers done Unnecessary charges on account balance when i deposit cash .

I know some charges will be deducted from the bank account.

But they are much more charges deducted from my bank account and the amount of Rupees 3600.

I am complaint to bank manager but he gave negative response. That's why I fill this form.

So please sir and madam solve my problem .

Thank you.
mobile no. [protected]

When i opened my A/c few years back I had to maintain Rs5000 as minimun average A/c balance and that was calculated quarterly , but recently i noticed they have been charging me AMB( average monthly balance) cess every month since jan 2012 so i visited my branch and asked for the clarification then i learned that bank has changed its policy now i have to have minimum Rs10000 and that to every month . But i never got any intimation for this change never they have mail or call me to inform which they always do for every other silly reason . They have almost charged me around Rs4000 . Please help i want my refund otherwise i am going to close my a/c

I submit my application form to the representative of HDFC Bank and get an sms on[protected], in which my application no. was given [protected]s2 .I provide my mobile no. [protected]. But 7 days has been gone I did not get any status of credit card. I dont know what I have to do.Please let me know what happened to my application.

HDFC BANK CREDIT CARD ATM PIN NOT RECIVE


To
The Manager
HDFC Credit Card Bank Division

Respected Sir/Madam,

I Have received My upgraded HDFC credit card but till now I didn't received my Credit card ATM PIN, where as so many times i make call to HDFC Phone bankers but getting any proper response they provide me a request no.
please take an early action as soon as possible. Detail are given below:-

Card No -[protected]

Request No. & Date

1st request no.- ( request no miss dt. 01.02.13 )
2nd request no- ( [protected] dt. 13.02.13 )
3rd request no.- ( [protected] dt. 25.02.13 )



Regards
Amit Gupta
+91-[protected]

I have purchased a Bed from Evok on 05Jan 2013.
There was a scheme that 0% EMI for 6 months with 0% processing fee. I have confirmed it with Bank and EVOK as well. But still bank has charged 1895.68 + 227.48 (Service Tax) + 6.82 (Cess Tax) = 2129.98. Immediately I have called to HDFC Customer care (HDFC Bank CC Evok Purchase Ref No: [protected]) and ask for this extra charge. HDFC Customer Executive has said these charges will reversal in your next month bill.
I have called 3 times for the same issue. But still issue remains same; HDFC Bank has not reversed 2129.98 in this month bill (Mar 2013). They have been not reverse from my account. After 2 months HDFC Bank has said that this scheme is now not applicable. If so, why HDFC Bank keep us in dark for 2 months. And after 2 months said that scheme is not available I have to Pay this amount.
This is totally illegal. HDFC should have to aware the customer when heshe asked the information. After 2 months they cannot say like that you have to pay the amount, scheme is not available.
This amount is more so that HDFC Bank is doing so. I have purchased so many products from HDFC Bank card under the same scheme and every time bank has reversed my charges. But this time Amount is Big so they are behaving like this. It’s totally demoralizing and irresponsible behavior of HDFC.
I am totally frustrated with your this kind of behavior. I totally harass by you since last 2 months.
Please cancel my credit card, Anand Kumar Sinha ASAP. I do not want to use HDFC card and worst service.
And I am not going to pay single penny against your illegal charges.
If needed then I will go to Consumer Court also. I am going to hire an advocate regarding this illegal statements given by HDFC Bank.

AMB Charges Debited by HDFC Bank
My account has been debited twice with Rs.393 for "AMB CHRG INCL ST & CESS" for NOV2012 & DEC2012 without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

Sir My Plolicy N o. 11548468 in HDFC Standard Life Insurance.I deposited the amount of Rs25000/- in HDFC Standard Life Insurance on dated 28/02/2013. But HDFC Standard Life Insurance neither alloted me the unit against it nor ready to refund the amount. As per their version they had deposited the amount in their suspense account and they will allotted the unit on my premium due date.i.e 12/03/2013.
Sir, i want that if as such policy was having by HDFC Standard Life Insurance than why it has not been conveyed to the customer while depositing the amount.
Sir, either they have not allot the unit.hence they should returned my amount with interest at least saving account interest.
With Regards'
Abhijit Roy Choudhury
My Plolicy N o. 11548468 in HDFC Standard Life Insurance.
MY MOB No: [protected], [protected]

Dear Sir,

There have been 9 fraudulent transactions happened from my HDFC salary account on 4th of March, 2013 between 4:44 am to 4:56 am in SBIPG at Billdesk.com. I have lodged a complaint on the same with the HDFC phone banking. However, there is nobody giving me a solution understanding it is a ‘Fishing’ issue and I seriously doubt that Bank has shared my credentials somewhere that has resulted into this fraud transactions took place at a time when I was sleeping!

Mentioned below is the detail about the transaction occurred and the amount debited each time.

Time of Transaction (Hrs: Minute: Second) IST Amount Debited
4:44:27 AM Rs3,385.00
4:55:32 AM Rs3,400.00
4:55:40 AM Rs3,385.00
4:55:44 AM Rs3,385.00
4:55:51 AM Rs3,385.00
4:55:55 AM Rs3,385.00
4:55:59 AM Rs3,385.00
4:56:08 AM Rs3,400.00
4:56:09 AM Rs2,255.00
Total Rs29,365.00

Complaint Number (lodged at HDFC Phone Banking):
MUMC[protected]

HDFC Account Number:
[protected]

HDFC BRANCH:
Sahar Road (National House, Plot Number 13/14/15, SAHAR Road Junction, Western Express Highway, Vile Parle-East, Mumbai- 400057

Amount Lost (robbed):
Rs. 29,365

I request for an immediate solution/ action from the Bank and my Money back..

Regards,

Prashant Pandey
[protected]

Hi This is Devendra Kamble,

On 14th Feb There is a false transaction happened in Debit Card.

Rs. 421.28 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction. Today i.e. on 03rd March morning when i visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing...

Dear All,
This is in regards for the calls from the HDFC Bank collections department for credit card for outstanding bills.
My father, Mr.Asifali Nomani opened a current at HDFC Bank, Bhiwandi Branch, along with the same 21 savings accounts of all our family members.
My father is 62 years old and he did not which documents were signed by him when the sales executive visited our residence for the savings and current formalities.
But without requesting for any credit card he received one.
In Jan’2012, on a family outing in a restaurant, my dad used the credit card instead of debit card by mistake. Unknowingly that he had received a credit card.
My father did not receive any bills or emails for the bills generated until Feb’2013. He started receiving calls for the outstanding payments in the month Aug’2012. Wherein he repeatedly requested to send the bill copies on the email address or courier it on his billing address, but all in vain because he never received any bills on email as the email ID mentioned on the form was wrong.
After several calls received with inappropriate language and indecent hours by both my parents my father asked me to call on the customer services. As the Bhiwandi Branch staff did not help him out, just asked to call on the call centre number.
I rigorously followed up the case with the call centre people, and explained the story every time I called coz the calls were received by different executives. BUT NOBODY HELPED. THEY SAID THEY CANT HELP UNLESS MY DAD CALLED THEM.
Whenever my dad called them on[protected], after a lot of inconvenience, he yet never received the details of his bills.
Finally, my mother received a call once from Ms.Neeta, and she was very polite. She understood the entire episode from my mother and requested for my number. She called me instantly and asked for my address to deliver the bills. As my workplace is in Malad, she could only deliver it, being convenient to receive.
I received the set of all the Bills from Jan’2012 till date on 12th Feb’2013. To my horror, HDFC Bank charged late payment charges month on month. The bill added to Rs.6248/- wherein the swipe made was of Rs.2536/-.
Unwilling, whatever my dad understood from the situation he made the payment of Rs.600/-, Rs.2200/- and Rs.1100/- in Aug’2012, Oct’2012 and Feb’2013 respectively. In total of Rs.3900/-
Yet till date whenever we are trying to resolve the matter calling in customer care, the executives listen to the entire story and when asked to raise a request for waiver, they DISCONNECT THE CALL.
This nuisance is repeated several times. Yet the collection department continues to harass my father by using abusive language.
We really are unable to understand cant the collection check the total amount his current account or check the savings account balance of the entire family???
Cant they check the age of the customer to talk with respect with a 62 years old man????
My dad never asked for a credit card neither he was informed about it.Why??
And what is the use of the customer services helpline if they cant help the customer at all???
Request you to resolve this issue at the earliest as now my dad is fed up of receiving the calls from the collection department and is also unwilling to pay the bills as he was never informed prior about the bill details!!!!

Thanks & Regards’