HDFC Bank Complaints & Reviews

hdfc life insurance company — PF NOT RECEIVED

I APPLIED TO TRANSFER MY PF FROM HDFCSLIC TO METLIFE LIFE INSURANCE COMPANY IN AUGUST 2010.
BUT WHEN I APPLIED FOR PF IN THE METLIFE IN JUNE 2012. THEY REJECTED THE CLAIM BECAUSE MY PF HAS NOT RECEIVED IN METLIFE FROM HDFCSLIC.
ITS MORE THEM TWO YEARS HAS PASSED. PLS HELP TO SOLVE IT.

Hello Mr. Shanker! We have taken up your query with our concerned unit and we will revert to you soon. We request your patience in the interim.

Bejoy
HDFC Customer Assistance

Hello Mr. Patro! We have taken up your concern with our Credit Card Team who will contact you to address and resolve your concern. We request your patience in the interim.

Bejoy
HDFC Customer Assistance

Hello Mr. Dhayalan! We have taken up your query with our concerned unit and we will respond to your email address that is registered in our records soon. We request your patience in the interim.

Bejoy
HDFC Customer Assistance

It is my biggest mistake to invest in hdfc life young star. They ate my ninety thousand rupees in the form of fees in 4 years and fund is miss managed. I don't think I will get the money that I have invested.. forget about growing my money!! I will never suggest HDFC bank. worst bank.

HDFC Bank — Service Charge on Credit Card

On numerous request from HDFC sales personel, a credit card was issued to me with a agreed terms that no Service Charge will be imposed on me till one year of its transaction. But It was surprising to receive an statement showing Service Charge within next 15-30 days after issue of the card.

HDFC Bank — Regarding Info

I have a corporate salary account in HDFC Bank. I just want to know whether Bank lockers are avilable?? How much do they charge for keeping the jewels in Lockers? Please let me know other information regarding the same.

HDFC Bank — service charge on credit card payments

I am banking with HDFC bank from 7 years i never had any problem with my banking with HDFC bank before even if i had a problem like posting of stolen checks on my account with the HDFC banks own problem i still continued my banking and even i increased my banking with hdfc and continued buying more services from hdfc .Now i keep savings account ,demat account and credit card account with HDFC. i preffered HDFC over other banks as i had feeling the nature the HDFC BANK give us service is very much customer friendly. but i was shocked with the malpractice used by HDFC bank credit card department in just disbursing its loan.. follow the story below.

i had received a call from HDFC CREDIT CARDS and they were offering me loan against my credit card upto 1 lack on my credit card which had a limit 1.40 lakh. i needed some money for my personnel purpose and they were offering me it 1 lakh without any transaction charges or file charges .before opting for a loan i had confirmed with the representative on phone call about pre-payment penalties on my loan. they said its 3% of the amount which is would be left when i will be making payment i confirm this thing with two people who offered me the loan and on the other call which came for the confirmation. they said sir there would not be any other charges.i said ok please put the offered money in my account. since then i am making over payments on my credit card without even noticing they are charging me 15 % of the service charges on the payment which i am making.
i am also using my credit card for making purchases so i make over payments so that AFTER SATISFYING THERE LOAN CHARGES WHICH WOULD BE (principal + interest payments) that should be applied toward my card balance . and after satisfying every thing rest should be kept as credit balance on my card account.this is the clear case of harassment from HDFC bank to me. i inquired the credit card department regarding this issues so i received a E-mail which states that ,the service charge which is being put according to the GOVT. new law which put the charge on all banking services.
i have no idea about what is the definition of service which HDFC bank following and more to it.
help me understand when i am making a payment using your Hdfc bank savings account to credit card which part of the service i am availing from you.
apart from it when i took a loan our contract clearly mentions there would not be any other charges more than 3% would be levied on pre-payment of loan.
my phone no is [protected] contactable time / 4.00 pm to 6.00 pm or use my email to follow the resolution.
[protected] this is my credit card no.
I hope resolution would be made without any legal action against your bank more to it you will loose a faithful customer who was wishing to grow relationship with your bank in upcoming time.

Dear Mr. Sukhjit,

Thanks for sharing this valuable information.

Like you, I am also banking with HDFC bank from 7 years and never got any issues until Nov 2012. I was shocked when I got to know that my account was debited twice for AMB charges of Rs.280.90 each for the month of Sep & Oct 2012 without any intimation or alert (follow this link for more info: http://www.consumercomplaints.in/complaints/hdfc-bank-amb-charges-debited-by-hdf...⇄ )

I also have two Cash-on-Call loans of Rs.65, 500/- each for 36 months term on my HDFC Credit Card. 30 months have already been passed and I am planning to make a prepayment of remaining balance on both the loans. As you mentioned in the post above, HDFC Credit Card Customer Care Executive told me that there would only be 3% prepayment charges on the remaining balance and NO other HIDDEN or Extra Charges in terms of Taxes and all.

I am awaiting a prepayment confirmation call from the concerned department; but now, I will double check with them if there is any other charge apart from 3% !

Thanks again!

Dear Mr. Sukhjit,

Thanks for sharing this valuable information.

Like you, I am also banking with HDFC bank from 7 years and never got any issues until Nov 2012. I was shocked when I got to know that my account was debited twice for AMB charges of Rs.280.90 each for the month of Sep & Oct 2012 without any intimation or alert (follow this link for more info: http://www.consumercomplaints.in/complaints/hdfc-bank-amb-charges-debited-by-hdf...⇄ )

I also have two Cash-on-Call loans of Rs.65, 500/- each for 36 months term on my HDFC Credit Card. 30 months have already been passed and I am planning to make a prepayment of remaining balance on both the loans. As you mentioned in the post above, HDFC Credit Card Customer Care Executive told me that there would only be 3% prepayment charges on the remaining balance and NO other HIDDEN or Extra Charges in terms of Taxes and all.

I am awaiting a prepayment confirmation call from the concerned department; but now, I will double check with them if there is any other charge apart from 3% !

Thanks again!

i 10 — accidental claim and repair

sir,
My name is ALOK SHARMA by profession marine engineer .One month back one accident happen and i have given my car for repair in nerarest showroom but didnt getting proper response by showroom people, they are delaying too much and my mom health is not good she is not able to walk properly due to operation.So please do take some immediate action.
I will be very thankful to you if you do so.The car is on my fathers name Mr JAY RAM SHARMA

Thanks reguards
ALOK SHARMA
GREAT EASTERN SHIPPING CO.LTD
WORLI, MUMBAI

Hyundai — approval of claim

my name is ajit sharma and today( monday) on accident in that accident some car body affacted
in mankhurd MH03-AW6268 hyundai i 10
pol- no/[protected]

Dear HDFC Team,
This is to communicate to you that My Car i10 (DL-3C-BQ-1390) which is covered with HDFC ERGO GENERAL INSURANCE with ZERO DEBT Policy No:[protected]Start Date:17th June, 12 till 16th June, 13) had an accident last month in new Delhi, In that context, I had made a complain to HDFC customer care & obtained a Claim No:C[protected] to repair the car. I had handed over the car to CONCEPT HYUNDAI D-18/3, Okhla Phase-II, New Delhi-110020 Tel No:+[protected] Email:[protected]@concepthyundai.com. Car was handed over to me yesterday dated:10th Feb, 2013 with partial repair by Concept Hyundai mentioning that HDFC ERGO has not approved your claim completely due to the reason we are unable to repair your car fully (SEE ENCLOSED ICCH DOC FOR JUSTIFICATION). My car was with Concept Hyundai approx. 10 days in workshop but unfortunately no one, Neither Concept Hyundai nor HDFC ERGO communicated to me verbally or formally that my claim has not been approved by HDFC ERGO. I tried to connect with HDFC ERGO representative to understand the reason that why my claim has not been approved fully but I am sorry to mention here that no one is in position to communicate the reason for the same. I request HDFC ERGO to send me a formal communication, mentioning the reason for not approving my claim completely. I have also made a complaint in CONSUMER FORUM to record the consequences & do the monitoring till the final resolution of the matter. I am sharing the CONSUMER GRIEVANCE COMPLAIN NO# to concern for the information & required action to resolve the issue till the full satisfaction of customer. I am waiting for your kind response. Thanks.

ENCLOSED DOCUMENTS :
1. POLICY DOCUMENT (File No: PD.pdf)
2. POLICY WORDING (File No: PW.pdf)
3. CLAIM COMPUTATION LETTER (File No: CC.pdf)
4. INVOICE COPY-CONCEPT HYUNDAI (File No: ICCH.pdf)

Regards
Ashish Kumar
860/8, IInd Floor
Govindpuri, KalkaJi
New Delhi, India
+[protected]

Dear Mr.Ashish Kumar
We sincerely regret for any inconvenience caused to you. We shall look into your issue once again considering all facts in detail. To ensure this, kindly email us your insurance policy number and premium details at [protected]@hdfcergo.com.
You may also contact us our Toll-Free:
[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone)

Yours Sincerely,
HDFC ERGO General Insurance

Dear Mr. Ashish Kumar, As per our records, the issue was resolved and communicated by our grievance team. We look forward to providing you with the best services in future.

For any queries please feel free to call our Toll-Free:

[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )


Regards,

HDFC ERGO General Insurance

Dear Mr. Alok Sharma,

We need more details like your insurance policy number or your contact details to resolve your complaint.

For any queries please feel free to call our Toll-Free:
[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )

Regards,
HDFC ERGO General Insurance

Dear Mr. Alok Sharma,

We await your revert with your policy numbar and contact details, kindly share the same within three days so that we can resolve your issue at the earliest.

Regards,
HDFC ERGO General Insurance

Dear Mr. Alok Sharma,
We are unable to contact you due to inadequate details. Since we have not received any communication about the required details to resolve your query, we consider it to be resolved.

For any further queries please feel free to call our Toll-Free:
[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )

Regards.
HDFC ERGO General Insurance

Dear Sarang,

It is perturbing to note that your recent interactions with the Bank has not been upto your satisfaction. I have noted your details and the matter is being investigated. Will update you with the required information shortly. - Anay.

-
Regards,
HDFC Bank Customer Assistance.

Dear Sir,

Myself is Tarun Kumar working in HDFC bank ltd civil lines, rampa towers, 3rd floor, near skylark hotel, jalandhar. A very impotant documewnt has been dispatched from Dp cell mumbai to our jalandhar office as on 31/05/2008, but the said doc is not delievered to us uptill now, I have made personal visit to your local jalandhar office yesterday ie 02/05/2008, but its not delievered to me. Even today i have called the local professional courier office, the courier is lying in the professional courier office, but they have denied delivering the said document today itsef on the reason being their is no manpower. I have talked with Mr Ram prasar his contact no is [protected], 6537470.
You are requested to please take some appropriate action in this regard and deliever the same today itself.

regards...

Tarun Kumar
[protected]

Hi,
My name is AHSAN JAVED. I was in HDFC BANK LTD. As a sales executive, I joined HDFC BANK LTD. On 29th October 2007, I resigned from the job due to the pressure and the behaviour of my seniors. I forcefully resigned by the job on 22nd January 2008. on 22nd January my sales manager mr. RAJ BHADURI asked me to give resignation, when I asked him why you r asking me so. He told me that I can only continue with my job if I give 7 current accounts by 26th of January.
I talked to my ASM MR, VISHAL GHAI also, but no positive response also I got from their. Even he threatened me that if I did not give my resignation he will terminate me. As I was not gotted even a singal peny from the organisation from the date of joining, I asked him to give my salary. But he replied that I did not give resignation they will not transfer my salary.
At least I gave them resignation, my SM told me that final settlement took some time may be 1 or 2 months, n what ever the final amount is will b credited to your salary account. so you go home and keep in touch by phone. I did that,

As today several months have been gone, yet I was not gotted my salary.

At the time when I was I job they tortured me matally n physically also. They continuasly changed my work place every week, they call me up when I was in the market, when I reached their they stared shouting at me for the business.
When I give them accounts they fill it by others employees code in it.

Please help me out in this context, some time I thought that If they behave like this with their employee than how they treat there customers.
Thank you
Ahsan javed CA-11694
91+[protected]

i muskaan i was working in hdfc bank ltd in bwssb ext counter as a sales executivein bangalore, i was working from past one & half year i had gave resignation also but my sales manager he was using very vulture languages and he was sending the messages in night that i cant tell please i'm requesting u to please settlement my p f and resignation and my salary, u can see my business every month i have reached above my target my emp code is CS11764 i'm really worried he was telling that i[censored] left the company r i[censored] join some where means he complaint there also like i'm a frod he was telling like this please help i'm very worried about this



Regards
Syeda muskaan jahan(cs11764)

Dear Sir/Madam

Myself Anuj Singh S/O Virendra Pratap Singh R/O S24/3A-2 Hansnagar colony,Mahabir Mandir Road, Taktakpur, Varanasi. I Have one salary account with HDFC Bank (A/C No-[protected]) since last 4.6years. I have recently transfered to the above address 7 months back. I visited the branch manier times to change my communication address to My nearest branch at Varanasi. After several attempts. I have managed to change my communication address.The requirement for the change of communication address was as i want to change my debit card as it worn out due to which I'm feeling problem in withdrawing cash through ATM. I have visited your branch in Jaunpur. The opertaional manager denied to take the application for the same and asked to come on monday as the day was saturday and they are not in a mood to take application even on the same date.
Even the guard at the door has denied for making entry in the branch. I have asked him that i want to talk to Mr. VIkas avasthi or Mr. Saurabh Maharaj then he said that if i'll allow you to enter in then they will scold me for the same.

If such type of behaviour /problem a consumer will face then it will be difficult for me to keep account with your bank. If i can not withdraw my own money then what is the benefit of keeping account with such a bank...Please suggest the procedure for account closure as i can not manage to face such irresponsible behavior

Regards
Anuj Singh
[protected]

Dear Avinash,

Please write to [protected]@hdfcbank.com with your contact details, credit card application details and Reference id TTU[protected]. Will get in touch with you shortly. Please mention the Ref id in the subject of your email.

Regards,
- Anay, HDFC Bank Consumer Assistance.

Credit Card — Threaten from credit card

Dear Sir,
I am using SBI Credit Card for the past 1.5 Years and i am able to pay only the minimum due amount and i am not able to close the entire amount.
I have requested them to call me after 10AM in the morning but they refused to do so and they keep on disturbing me at 8.30am.(Reason RBI has given SBI Credit Card department an approval to disturb the customer after 7.30am)
I have paid interest and other charges more than i have spent.
I have requested SBI credit card department to make it as EMI and i will pay the entire amount but they have refused.
Now i have requested them for settlement option.They are threatening me that they will inform to CBIL and hence i will not able to get loan or any employment from any other company.
As per my understanding RBI has restricted all the credit card companies not to increase the Interest Rate, but all these companies are collecting excess money from the customer indirectly(Late payment fees and other charges).
Kindly let me know what to do.

Contact Number +91 [protected]

HDFC Bank — harrasment and thretning

when my daughter got the job her salary account was in HDFC BANK, they offered her the credit card. she always payed the amount. but in September- 2010 she was not well and in hospital. recovery people called her and she told the exact situation and said that after some days guy can come to her place for minimum recovery amount. Same thing happened. then they called her that she has some interest on the amount. but after too much conversation HDFC people got agree that she will pay the actual amount but not the interest. and she did so. after a year HDFC bank people are calling from[protected]. to my relatives and me, that 7014/- is the left amount she has to pay. i asked them to sent me the all months detail but they said they don't have and only have the figures of current amount.I asked them that pls send me all bills month wise i will check and pay. but they r not ready to sent that on my mail i'd,and over this the r talking in abusive language . the girl from that no. is not ready to tell her name and said ''tune apni beti ko tamiz sikhai hoti tau aaj ye nahi hota''. she called my relatives landline no. and said ''hue tere ghar mai video camera lagadenge aur tere sari calls bhi tape karainge. mai tere ghar police bheg dongi.''
this kind of language she uses.
first of all she is not sending me details. When i ask her name and address of branch she just hangup the call.
Is this the way to deal.
then she is threatening us. i don't want her to call us again.
i will settle the matter if somebody is ready to deal with respect and ready to send me all details on my mail i.d.
my email.i.d is '' [protected]@gmail.com''
WHY SHOULD WE PAY WHEN SHE HAS PAID ALL.
they got agree to pay the actual amount only. Where should i go for justice.
this complain is regarding the card details mentioned below.
card holder name: NEHA AHLAWAT
CARD NO. [protected]

Dear Nikhil,

Please write to [protected]@hdfcbank.com with your contact details, credit card details and Reference id TTU[protected]. Will get in touch with you shortly. Please mention the Ref id in the subject of your email.

Regards,
- Anay, HDFC Bank Consumer Assistance.

Respected sir/Madam,
My name is Gurpreet Singh. I have worked with HDFC Bank ltd, Branch Budhlada, Disst. Mansa, Punjab. Branch code is 1481. I have worked there for 8 months as a Co-Ex in Retail Agri. Lending. My Employee code was 93381. I have given my Resignation in month of July, 2012. But After 9 Months of resignation, I have not received my Experience Letter. I have contacted with concerned officers but they are not giving me the proper answer. I want my Experience letter ASAP. My email id is [protected]@gmail.com and my contact Number is +91-[protected]