CreditMantri Complaints & Reviews

I checked cibil score from their website which they provide for free, after two days a female representative called up my father as the business belongs to him and asked for 997 inr to repair the cibil score which i think is beyond their abilities.
Instead of warning them that don't try to communicate further they still tried to call back and convince us that they can do so.

Total cons working their way out to siphon...

Dear Sir/ Madam,

I am getting massages from your end that I have one loan issue but I haven't taken any loan in past on which issue is on going.

Current I have one home loan on which EMI is regularly paying by me. Even I have resolved my credit card issues and got NOC from respective clients.

Hence requesting you to stop sending wrong massages on my number from you, otherwise will take action...

Sirs,
Upon my authorization, credit mantri, chennai office sent an invoice to cleared my restructure and settled credit card of standard chartered bank with rs 10761. I remitted the amount by neft on 29.12.18 and sent the screen should of the sender bank's message utr number. But still the credit mantri staff is harassing me to submit proof of payment. Kindly convince them that utr number is ultimate in neft.
R ramamohanrao,...

Sir,
From last week I am getting calls from customers saying that my number is on credit mantri customer care. I don't about the site also I am getting frustrating by the calls. I have searched for the credit mantri. I found someone posted my number in a post. Please resolve the issue. And help me from these calls. I found post by avinashdoke10. Plz remove this post. The numbers given in the post are not of credit mantri numbers....

Dear credit mantri
I don't want my credit score checked. Please deactivate my creditmantri profile and account details including my pan. And please confirm the deactivation! I want the process to be completed very soon. And confirm me via my phone number. I am forced to do this because i cannot find any deactivation option in your app! Otherwise i would have done it myself!......

I am fed up with the calls from credit mantri, irrespective of warning them that i do not want their services. This is a fraud company.
I have taken the subscription to resolve my cbill rating as i had gone for some settlement around 10 years before due to financial issues. The settlement amount was paid on time. However credit mantri says that to resolve my issues in cbill rating i have to pay the balance amount due i. E. Make the...

Dear sir/s - henceforth please stop sending sms or any kind of messages on my given mobile number [protected]. As i am retired government pensioner, you are wasting your valuable time by sending frequent messages. I am no more interested in receiving messages as no bank/s gives loan or any kind of product/s to this aged person. You are causing disturbance to me, please stop sending messages to my mobile or otherwise i will be forced to file...

I don't know who is this credit mantri? And who has registered my mobile number. [protected] on their website. I have been getting their promotionsl messages on my mobile frequently which is a mental disturbance to me. I have requested them to stop sending messages. But they have kept on sending messages to above mobile number. This is very serious and disturbing me a lot. It needs immediate action or i will complain in next level....

I recd one message from you that mentioned of send mail hsbc to authorise credit mantri for representing on behalf of me. I send message to hsbc and got the reply from hsbc to pay amount of rs.23789/- for my settled amount of my credit card.
You said that we solve all problem, but problem araising in other way.

If i want to discuss with your team is become impossible.
Please give solution and contact me...

Dear credit mantri
I don't want my credit score checked. Please deactivate my creditmantri profile and account details including my pan. And please confirm the deactivation! I want the process to be completed very soon. And confirm me via my phone number. I am forced to do this because i cannot find any deactivation option in your app! Otherwise i would have done it myself!......

Dear credit mantri
I don't want my credit score checked. Please deactivate my creditmantri profile and account details including my pan. And please confirm the deactivation! I want the process to be completed very soon. And confirm me via my phone number. I am forced to do this because i cannot find any deactivation option in your app! Otherwise i would have done it myself!...

Your team is calling when we are busy and we are not having contact details to contact them after our meetings


Case reference number 135086

1. I have paid phonex card amount as per your advise but not updated so far 2. I have taken payless card from dcb to upgrade score but not updated in your records 3. Hdfc bank final amount paid long back but you are not considering the same. Hence i am enclosing...

They never respond clearly about your query or clarification... There is no specific email id given to interact with customer service team nor there is online chat and neither any helpline contact number!! I have been trying to get a proper clear response on a query after paying them and i have got zero response that explains the matter. For 3 of my matters, all im getting are standard auto generated responses and no human response which...

Dear sir,

During the month of November -2016, I contacted the organization through its website"www.creditmantri.com" for my credit score improvement and debt reconsolidation, with a promise that the team will arrange to improve my credit score by contacting my previous lenders or by arranging the debt reconsolidation amount, within 30 days.

As per the procedures required by the organization, I submitted all...

I received a WhatsApp message from Credit Mantri on Feb 01, 2025 regarding closing my negative accounts and becoming eligible for future loans. The message stated:

Hello KARISHMA,

We've noticed a change in your Credit Score, which now stands at 725.

Have you missed any recent EMI payments on your loan? Our Credit Coach can assist you. Discover how our Credit Improvement Service can help resolve your negative account(s)!

Interested in learning more? Click weurl.co/AMjGgh for additional information.

If you don't want to receive updates on WhatsApp, please reply "STOP" to this message.

Regards,
CreditMantri Team

Believing this to be a genuine service, I made a payment of Rs. 1, 870 on Feb 2, 2025 through the provided link to resolve my negative account. Shortly after, I received a call from a representative named Anusha, who guided me through the next steps.

However, during the process, she directed me to another payment page requesting an additional Rs. 808. When I questioned why another payment was needed after I had already paid for my negative account resolution, she claimed that a report had been generated from the bureau and that a new report needed to be created.

I argued that this should have been included in the initial payment of Rs. 1, 870, as it was meant to resolve my issue completely. She kept insisting that to complete the procedure, I had to make this additional payment. When I pointed out that this requirement was never mentioned before, she argued that I should have spoken to an agent before making the initial payment. I countered that nowhere in the message was it stated that prior consultation with an agent was required. She continued to insist otherwise, even when I offered to send a snapshot of the message.

This situation feels like a scam, as they are now demanding additional payments to complete the initial request—something that was never disclosed upfront.

I would like to get a full refund or my issue resolved with no additional payment.

Dear credit mantri
Please deactivate my creditmantri profile and account details including my pan. And please confirm the deactivation! I want the process to be completed very soon. And confirm me via my phone number. I am forced to do this because i cannot find any deactivation option in your app! Otherwise i would have done it myself!...

My mail id entered wrong in the details so i was unable to raise a ticket to Credit Bee Help - i tried changing the correct mail id but the verification mail was not send even after waiting couple of days so please rectify the issue and delete my account.

[protected]@gmail.com this mail mentioned wrongly and my correct mail id was [protected]@gmail.com

please inform me the updates through my correct mail id that is [protected]@gmail.com.

HI,

I Took Subcription and paid 12466 RS to Resolve my Cibil Score and after the payment they are not Responding to me by Email and Query in the app.

I am not sure what to do, and I need help.

please find the below transaction IDs:
pay_OJ4RqWAGl4SCIr - 808.00 RS
pay_OJ3sVvoH3enCKt - 9788.00 RS
pay_OJ3U7lz9pkcE1H - 1870.00 RS

Hi
I have took subscription to resolve issue with one of the credit card which is closed in 2017 but is still reflecting in my cibil. Creditmantri gave assurity that will have contact with bank and they will fix this up and my cibil will be improved, so I paid 1870 and took the subscription, for few days I was able to call customer care and get the status of my issue and they were informing me, I need to wait for 1 months. Now it's been more then a month and I am unable to contact customer care from the app, and if somehow they call (i[censored] show interest that you want to get this service for other account as well) they will just disconnect after listening to your concern.
I am now sure what to do now, I need help with resolving this issue.
Never thought creditmantri will do such fraud.
Please help me on this issue

Hi,

I am writing to bring to your attention a matter o[censored]tmost urgency and concern. It has come to my notice that a loan application is being processed under my name and personal details that I have not initiated any such application and I suspect this to be fraudulent activity.

application reference number is PLA178T7J6COBO

I kindly request you to immediately halt any further processing of this application and investigate the matter thoroughly.

Please treat this as a formal complaint and take necessary actions to prevent any potential identity theft or fraud. I would appreciate it if you could provide me with updates on the progress of this investigation. Otherwise I will be filing a formal complaint with the consumer court against the fraudulent activities being done by Credit Mantri.

Dear Sir,
This letter is in regard to the message I received on Call Yestaerday on Dated 13.03.2024 and a payment for Subscription Charges Rs. 1870 /- for Build a Credit Health Report but no Change my report till now.

SO, Please let me know further steps to protect my account in the future.
Also, let me know if there is a possibility to recover my hard-earned savings.

Thanks & Regard
Mohammad Asif