| Address: 602 Matruvatsalya, V.P. Road , Andheri West. Mumbai |
Dear Sir,
This is the second time i am complaining about Credit Mantri.
I would like to bring your kind attention that i have made payment of 14, 030/- towards the Credit Card no. [protected] on dated 06 April 2022, via net banking to Credit Mantri from my Bank of India account, transaction detail Ref. no. StuBP[protected]/SBI Card.
My humble request to send me receipt for my 14, 030/- payment. I have to show income tax dept.
Despite making the payment, my account with CIBIL, PAISA BAZAR & CREDIT MANTRI my credit score is still showing one negative account is pending for above mentioned credit card. They have not changed in their system and improved my credit score .
Kindly inform the Credit Rating Agencies to do the necessary correction, remove the pending action towards the card payment due in their system. As the matter is already resolved and Closed. So that my credit score will get improve.
Thanks & Regards
Bhagwandas K. Sahu
[protected]
CreditMantri customer support has been notified about the posted complaint.
Jul 04, 2022
Updated by bksahu1969 Dear Sir,
This is the second time i am complaining about Credit Mantri.
I would like to bring your kind attention that i have made payment of 14, 030/- towards the Credit Card no. [protected] on dated 06 April 2022, via net banking to Credit Mantri from my Bank of India account, transaction detail Ref. no. StuBP[protected]/SBI Card.
My humble request to send me receipt for my 14, 030/- payment. I have to show income tax dept.
Despite making the payment, my account with CIBIL, PAISA BAZAR & CREDIT MANTRI my credit score is still showing one negative account is pending for above mentioned credit card. They have not changed in their system and improved my credit score .
Kindly inform the Credit Rating Agencies to do the necessary correction, remove the pending action towards the card payment due in their system. As the matter is already resolved and Closed. So that my credit score will get improve.
Thanks & Regards
Bhagwandas K. Sahu
[protected]
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This is Sirajuddin SN from chennai who got the request from creditmantri executive (Parvathi R) stating your CIBIL is getting impact due to 1 HDFC Credit Card settlement in past and you to clear the balance amount which will be discounted 10% on the total outstanding of the settlement card and balance amount will be converted into your convenient EMI's and to resolve this you need to subscribe creditmantri. Based on her words I subscribed and waited for the best offer from your end.
Today Morning i am getting one shocking email asking for payment EMI option mentioning the total outstanding of the HDFC Credit Card amount, i am completely shocked the reply given the call by executor when i was saying the above information that credit card, we never provide the 10% discount and you need to pay all the amount into EMI which is completely not acceptable.
I already know the outstanding balance of HDFC Credit Card and they are also ready to convert this to EMI to resolve it from the bank side itself. Why do I have to come to creditmantri? based on the information that is given by Parvathi I subscribe and wait for the best resolution. This is completely a trap instead of getting the customer to subscribe to you people telling the fake information and asking customers to pay the subscription and giving surprises after paying the money.
Before I take this to grievance or consumer court, I need this to be resolved as said by Parvathi R, I need my HDFC credit card to be discounted 10% on the total outstanding and convert the rest of the amount into EMI. I do not have much time also to resolve this issue, hence request you to immediately take the action and do in favor of me.
CUSTOMER SERVICE IS COMPLETELY NONSENSE THE WAY THEY RESPONSE IT CLEARLY SHOWS THEY ARE NOT HAVING ANY TRAIN CUSTOMER SERVICE AGENTS TO HANDLY CUSTOMERS VERY UN PROFESSIONAL.
Regards,
Sirajuddin SN