Crompton Greaves / CGGlobal.com Complaints & Reviews

Sir please send your service man to chek the new purchased pump instalation. since 2 month i am requesting to you, i have register complaint but still no reply received from your side. i am fade up by all this things, please due the needful.

Dear team,

Reminder 1

My 5hp motor is not working, I have already complaint logged on tool free no.[protected] four days ago.but till now not any response from your end. request to you please algin your engineer for troubleshooting.

regarding
Daljeet singh
[protected]
gavya milk specialities Ltd.

Dear Tear

Reminder 1

My 5hp motor is in warranty period. I have already complaint logged on tool free no.[protected] four days ago.but till now not any response from your end.
request to you please align your engineer at the site. my contact no.is [protected].

Regards
Daljeet Singh
Gavya Milk specialities Ltd.

After buy the product. The product are not working.

Respected sir
I am buying crompton SWJ MOTOR PUMP last 1 year .I know this product is very good and service also helpful.But yesterday i call service centre and complain PUMP working but very noise and water not going for tank.customer service executive taken my complain and service request number [protected]/01.Today 6pm baruipur service centre executive call me firstly misbehaviour voice no polite no manner whatabout talking to customer.he said you have warranty or not warranty.second give me bill for his whats app. And MOTOR serial number or blugg ...I said if you come to my house and check whats a problem MOTOR PUMP. Thirdly he said give you money for my service charge in my account then i decide.This is way for your service center executive bad behaviour also said you complain anywhere go he'll it.If you problem solved obviously customer will pay.Brand company first better service.i also working brand company.pls look this matter urgently...

This ### pump can't fill my 500 ml tank... don't hve flow in supply

I purchased water motor from Taneja paints and hardware store at 198/1, ramesh market, near sapna cinema crossing, east of Kailash, New Delhi-110065 on 16th April, 2021 7:12 pm. While installing the motor it did not start due to some technical fault and electrician said that it is defected. Product serial number is CGDMB10DX, UCAR 100767. I am very upset because I purchased this motor for Rs. 9384 and it is a waste product now. So I want to get it exchanged as soon as possible.

Motor is not

No operating and power over load

Official complaint no.[protected]/01, engineer came and confirmed that product is defective, after that he waited for 20 mins at home just for the sake of his seniors confirmation. When i objected, he want and made a concall, to my surprise, senior did not bother to oppoligies about the product or the delay caused by him. Now they have cancelled my complaint even without addressing it completely.
Not satisfy with product nor with pathetic services. I need immediate replacement of FAN.

Very bad company, I am not satisfied

Dear, sir/madam''

There is issue in my Crompton submersible water pump (in warranty) it not working I have complaint on your costumer service number but there is no answer from they only say we will there for you in 24 to 48 hours and that's it we are suffering it from 5 days but no answer from your costumer service please help me in the resemblance in it

(Note-no one is giving my complaint number
Please response as soon as possible)

Thanks

NAME- Lalit Kumar
CONTACT NUMBER-[protected]
ALTERNATE NUMBER-[protected]

Address-:B-291, street no.-5, Om nagar, meethapur, molarband extension, badarpur, New Delhi -110044

I purchased three exhaust fans in the month of April 2018 and now one fan has stopped working.

We installed a new water motor on 22 March but the machine has broken down.

New CG pump purchased on 01/04/21.
No water suction and delivery working.
Brought on emergency basis.
Please replace pump or make it working as early as possible.
As usual before also not good service.

Dear Team,

We had purchased Crompton bathroom Exhaust Fan during last year in May/June 2020 considering good reputation of the Company and our previous experience with the Products of the Company.
But this time results were not as expected. This fan fan stopped working in Dec 2020. We were told by electrician that its motor is not working. In my view it should be under warranty as were told that it has 2 years warranty.

Please suggest wayforward

Thank you

Akhil Sharma

[protected]

I want to complain regarding the model number: CGDMB10DX. I have purchased this modal on 07th of December 2020 from Paras Enterprises C-1/379, Bandh Road, Phase - 4, Ayanagar, New Delhi - 110047. It is not at all working fine starting from the 13th of March 2021. I have spoken to the customer care executive over the customer care number [protected] but they are not providing any kind of solution and they are asking to replace it as they have found the defect of suction low also they have taken the complaint number[protected]. But still, they are asking me to visit the dealer who is Paras Enterprises and the dealer is making excuses sometimes he is asking us to visit somewhere Bhawana in Delhi else give 700 Rs. We will not give a single coin to anyone now as already we have purchased it from our hard-earned money. Also when we are getting in touch over their website it does not have any proper customer service. No confirmation of resolution provided. Their website is under maintenance and meanwhile where I need to complain? I just want its a replacement as earliest as possible.

The motor has been received in physically damaged condition.
Sagar Electrical (Gaya Prasad), Turbhe/Panvel has been infomed 0n 18th March 21.
Please take corrective action at the earliest., and provide Complaint no.

We, Shiltron Enterprises, have been exclusive & Authorised dealer (for MOTORS also, of CGL from 1990 to 2007. presently auth.dealer of CG Consumer Electrical.(Pumps)....

I had purchased the 3phase axial flow exhaust assembly on July 2020. The motor get smoked out. And the dealer and customer support is showing inability to get it repaired and also replacement of part under warranty. More than 3 months over. My contact number is [protected]. And email I'd is arun.[protected]@gmail.com.

I had purchased Exhaust Fan on[protected]. The FAN has problem of heavy noise. We had launched 2 complaints [protected]/01 dated[protected] and [protected]/01 on[protected].

The person who has attended call on[protected] has opened the FAN and went away without doing the needful. On contact on his phone number [protected], he had mentioned that the complaint has been updated for want of part replacement. He had not made any report and has not responded there after.

Since the FAN is brand new and is under warranty, we need either replacement of FAN or money back as it is clearly a manufacturing defect.