Crompton Greaves / CGGlobal.com Complaints & Reviews

Power supply not coming

Not coming power supply

Hi team,

I have logged a complaint on Monday 8th March 2021 for water leakage problem for my mini sergent -2 pump. Complaint number is CGPISL[protected]. I purchased this pump on 6th March. From the next day I am facing the problem. I called to the shop he deny to take return the product. I called the customer service and logged a complaint. But till today no engineer visit my home but I received message that my complaint has been successfully resolved.
My humble request to you what kind of service are you giving to customer??

Please look on the issue asap.

Thanks & Regards
Subrata Jana

Dear Sir,
I had purchased one C.Greaves CF sea wind br fan from Metro Cash and Carry India Pvt ltd on 07th March 2021.Installed the same on 08th.After installation one peculiar noise started coming from the fan but the fan is moving.I had informed the same to your customer care free phone on 08th at 11:30 AM, but no person attended.Again on 11th at about 12:15PM again the same was lodged by me and then one docket no. had been provided.no.[protected]/01 and was informed me that the call will be attended by Spark-[protected].On 12th upto 3 PM nobody attended I again call that phone no. provided to me by your customer centre.One gentle man picked up the phone and again provided me one no.[protected], one lady picked up the phone and I asked her-How many times and how many persons I have to call for getting the service, is it my offence that I have purchased the C.Greaves ceiling fan.She uttered that to whom you called I do not know and why I make the call to Spark, he is the boss and do not attend any call, I simply said that the no.was provided by the Customer Care and how could I know whether it is the no. of PM or any one else.She told that do not shout we are different and are not related with Customer Care.And uttered if you wish get the no.of the technician and all on a sudden sounded Dhuuus.and disconnected the line.Please tell me how far I have to go for getting the service.Please also tell me whether purchasing C.Greaves ceiling is a criminal offence.

With regards

Mrinal Kanti Das
Mob.[protected]

The Motor is not functioning properly

I purchased a Crompton Dry iron from flipkart. Before this I repaired it twice within 8 months from your service center. Your service center took almost 2 months to resolve the previous issue and after repairing
now it got switch off automatically after using for 5 min only. I think I got faulty product from your side. I'm using Crompton from almost 6 years but till now I didn't have any complaint about any product. Now I'm totally unsatisfied about this product and its service also.

I purchased 2 h.p. single phase motor in nov.2020.but now motor not lifting water. please solve my problem

I took a trans air ventilating fan of crompton on 01/05/2020, today it stopped running on this afternoon, it is not starting again.

Dear sir,
I purchased one 5 hp submersible pump from Anand Enterprises, Silchar, Assam.
Before two month.
There is some issue regarding it's installation, and the pump is not working properly, i contact with your local service centre but there is no proper response, after that I collected contact no of area manager and explained everything, he assured me to inform me but still no response for last 15 days.

So purchasing such costly high configuration pump if we customer or consumer do not get proper guidance then this is very embrasing for us.
Thx n regds
Rana laskar
Silchar, Assam
[protected].

I Purchased Motor on[protected] which is now Facing Some problem As The Motor Is Getting 15Amp Without Any Load And Getting Heated Please look forward My Problem Hope Your team Resolve My Problem as soon as possible
Contasct:-[protected]/[protected]

Start the compressor but our motor load very highly it running to slow, teqnishin not com it's my 3rd mail. Priv. Com. No.[protected]

I have a product which name is (Induction motor 5hp 1440rpm crompt) working in good condition butt yesterday it makin unwanted heavy noise somthing is happend inside the motor which makes noise pleas come and chech what is happend

Resp. sir,
we have purchase 1 nos. 10 HP FLP Motor.
But now issue the AMP
15 AMP Raise without lord

kindly please visit at the site as soon as possible
its very urgent.

Deepak kumar
3 Hp motar khairthal road pehal
mob [protected]
2ed -[protected]
very heating problems and not take load
please provide mistres

and give any contract mob.no
its only 3 month old its very heard problem

Hey I am buying a crompton motor to my vibrating machine but it's not working properly I complaint it then a mechanic coming from (ss thrissur ) service center if he say he taught its bearing complaint and told to me first sign the voucher
After signing voucher he changed the talking terms and told to me first fix another motor to my machine to fix problems I can't agree that then he told nothing to do then he went from company now more than 3 week no one take responsibility dealer new power international thrissur also say he can't do anything
Now I think I lose my money and I can't run my company because of my trust in cromptongreaves
Can any one help

CG Make 3 Phase induction Motor 1.5 HP foot mounted found at site Foot damaged
M/C No. NGNADA10542
Sr. No. UABM16226
Frame: NG80
Mgg Year: 2021
RPM: 2870

Storage Water heater, not working and water overflowing from heater,

This product is under warranty

Please service as soon as possible

I have raised complaints many times

Over phone but no one responded

Please service as soon as possible

Please service as soon as possible

I purchased Crompton make Solarium Delux geyser 25ltr from Paras Enterprise on 25.08.2018. It became nonfunctional on 3rd Feb 2021. A complaint was made with customer care on 05th Feb2021 complaint no..[protected]/01. Service personal visited on 5th evening and informed that storage tank is leaking and company will replace the item with new one since product is within warranty period. Since then we have made enormous calls to service center, customer care, senior manager and dealer but my item is not replaced till today i.e. 13th feb 2021, 8.58AM.
Its very cold in Ghaziabad, India. Company is silently ignoring my complaint.
My request to buyers is that to buy a reputed company product who provides good after sales service. I thought Crompton is a reputed company and will provide good after sales service. They have disappointed me.
Mukesh Agrawal.
[protected]

I purchased Crompton make Solenium Delux geyser from Paras Enterprise on 25.08.2018. it nonfunctional on 3rd Feb 2021. A complaint was made with customer care on 05th Feb2021. Service personal visited on 5th evening and informed that storage tank is leaking and company will replace the item with new one since product is within warranty period. Since then we have made enormous calls to service center, customer care, senior manager and dealer but my item is not being replaced till today i.e. 13th feb 2021, 8.58AM.
Its very cold in Ghaziabad, India. Company is silently ignoring my complaint.
My request to buyers is that buy a company product who provides good after sales service. I thought Crompton is a reputed company and will provide good after sales service. They have disappointed me.
Mukesh Agrawal.
[protected]

10M4B5 M/c No-TLBM7841
Complaint Abnormal Noise
Lying at Hitech Power wazirpur, delhi [protected]